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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and friendly demeanor, often noting how employees go above and beyond. The delivery service is frequently highlighted as top-notch, with many appreciating the speed, efficiency, and the drivers' willingness to assist with unloading and placement. Consumers also commend the company for its excellent service, which includes easy ordering, quick dispatch, and reliable next-day delivery. The products themselves are described as being of competitive price and exceptional quality, with a wide array of supplies available. Many people also appreciate the personalized approach and the team's knowledge of their products and customer needs.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their helpfulness, professionalism,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising the speed and efficiency.... See more

Service

Consumers find service to be positive, consistently praising the team's helpfulness, efficiency, and friendly... See more

Product

Customers express great satisfaction with the product offerings, consistently highlighting the amazing... See more

Order

Customers consistently note positive experiences with order. Many reviewers highlight the smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Simon the delivery driver is our regular driver. Always friendly. Professional and goes above and beyond the call of duty. No kerbside drop here, delivered straight to the supply cupboard a... See more

Company replied

Rated 5 out of 5 stars

As a firm we always use Polycopy. When calling to make orders I am met with positivity, friendly and helpful staff (Andrew, Stephen and Graham). I made a big order late Wednesday evening and it was... See more

Company replied

Rated 5 out of 5 stars

We use Polycopy regularly. They are always have keen prices and a wide range of products. Always keen to help with what's needed. Delivery is top drawer! Next day, and the drivers 'Simon' Graham etc... See more

Company replied

Rated 5 out of 5 stars

Over the years, our school needs have always been met by Polycopy. The range of products available are competitive and exceptional quality! I always deal with Graham Elliott from Polycopy who goe... See more

Company replied


Company details

  1. Office Supplies Store
  2. Office Furniture Store
  3. Paper Distributor
  4. Printing Equipment and Supplies
  5. Stationery Wholesaler

Written by the company

Your trusted team of experts in paper, furniture, workwear and consumables. With over 50 years of industry experience, Polycopy has grown into a trusted UK-based supplier of office and educational products. Established in 1975, the company has continually adapted to meet the evolving needs of schools, businesses, and public sector organisations, while maintaining a strong focus on customer service and product quality. Polycopy is more than just a supplier—it’s a reliable partner for organisations looking for dependable consumables and office essentials. From paper, toner, and stationery to cleaning products and classroom furniture, Polycopy offers an extensive range of carefully selected items designed to suit both traditional and modern working environments.


Contact info

4.9

Excellent

TrustScore 5 out of 5

86 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

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Rated 5 out of 5 stars

Always delivered on time and with a…

Always delivered on time and with a friendly, smiling driver, Aaron.
Chaps in the office are fantastic, always helpful and prompt with any quotes or questions answered.
Will always use Polycopy!

7 January 2026
Unprompted review
Polycopy logo

Reply from Polycopy

Thanks for your kind review Jane, it's great to know that we're your number one supplier!

Kind regards,
Pete,
Polycopy Customer Service

Rated 5 out of 5 stars

Thank You Simon for delivering our…

Thank You Simon for delivering our paper directly into the workshop for us

7 January 2026
Unprompted review
Polycopy logo

Reply from Polycopy

Thanks for your review Anne Michelle, we're glad your happy with our service.

Kind regards,
Pete,
Polycopy Customer Service

Rated 5 out of 5 stars

Always Reliable

Always reliable. Great stock, and knowledgeable staff. Highly recommend.

22 December 2025
Unprompted review
Polycopy logo

Reply from Polycopy

Hi Greg, thanks for your kind comments, it really does mean a lot to us.

Kind regards,
Pete,
Polycopy Customer Service

Rated 5 out of 5 stars

Great service as usual

Great service as usual. Simon was very helpful and friendly. Thank you.

15 December 2025
Unprompted review
Polycopy logo

Reply from Polycopy

Thank you Kerri for taking the time to write this five-star review. We'll pass your message on to the team.

Kind regards,
Pete,
Polycopy Customer Service

Rated 5 out of 5 stars

We always use Polycopy

We always use Polycopy, really competitive prices and excellent customer service.

16 December 2025
Unprompted review
Polycopy logo

Reply from Polycopy

Thanks you for your five-star review Julie, our customer service is one of the things we do best!

Kind regards,
Pete,
Polycopy Customer Service

Rated 5 out of 5 stars

Reprographics in Rugby

i have been using Poly copy for over 16 years where i work, the staff are always very friendly on the phone Andrew, Stephen and Rob, and know its me before i even say anything. fantastic next day delivery service. Simon delivered my order this week, and puts all the paper in the racks as requested, all the drivers do this thank you

15 December 2025
Unprompted review
Polycopy logo

Reply from Polycopy

Thank you Julie, this is great to hear. we'll pass your kind words on to the staff.

Kind regards,
Pete,
Polycopy Customer Service

Rated 5 out of 5 stars

The team at Polycopy are amazing

The team at Polycopy are amazing, always so helpful. The quality of the good are fantastic. In a school it can be very hard to get all staff to be happy with a product, we have recently started using Polycopy's glue. This turned out to be a big hit with all of the staff! All of the products we have used have been amazing in quality and fantastic in pricing!

12 December 2025
Unprompted review
Polycopy logo

Reply from Polycopy

Thanks for the great review Jo, and it's great to hear that the Exilon glue is a hit!

Kind regards,
Pete,
Polycopy Customer Service

Rated 5 out of 5 stars

As a firm we always use Polycopy

As a firm we always use Polycopy. When calling to make orders I am met with positivity, friendly and helpful staff (Andrew, Stephen and Graham). I made a big order late Wednesday evening and it was delivered Thursday afternoon. I was met with a new delivery guy (Matthew K) and have to say I was impressed by his professionalism and politeness and happy to put the various boxes where I needed them. Keep up the good work guys :)

11 December 2025
Unprompted review
Polycopy logo

Reply from Polycopy

Thanks for your five-star review Sadie, we're glad our team as a whole are always on hand to help.

We'll be sure to pass on your comments to the staff.

Kind regards,
Pete,
Polycopy Customer Service

Rated 5 out of 5 stars

For the last 3+ years I have had all…

For the last 3+ years I have had all requests met by Polycopy. My go to person is Graham Elliot, always there to support and provide the best solution possible. I can honestly say that Graham goes out of his way to provide an excellent service and his personal touch shines through. I really appreciate the regular contact with new price changes and check in for refreshing stock. There is no pressure of "how to" explain when discussing products with Graham and that is what I find so easy and puts me at ease when ordering, this is usually a last minute call from me but, alway a next day delivery from Polycopy. This is what Graham does, approachable and dependable.
Why would I need to go anywhere else?
As always thank you :)
Preeti G

14 July 2025
Unprompted review
Polycopy logo

Reply from Polycopy

Many thanks for your review Preeti, it's great to hear that we always on hand to help, we'll pass your kind words on to Graham and the team.

Kind regards,
Pete,
Polycopy Customer Service

Rated 5 out of 5 stars

Excellent Experience

We would like to extend our sincere appreciation to Graham from Poly Copy for his consistently excellent service as our sales correspondent. Graham has been a pleasure to work with—always approachable, knowledgeable, and incredibly responsive to our needs.
His attention to detail and proactive communication have made the ordering process smooth and efficient every time. Whether it's sourcing specific products, providing timely quotes, or offering helpful advice, Graham goes above and beyond to ensure we receive the best possible support.
What truly sets Graham apart is his genuine commitment to customer satisfaction. He understands our requirements and always delivers with professionalism and a friendly attitude that makes working with Poly Copy a positive experience.
Thank you, Graham, for your outstanding service and continued support. You are a credit to your team, and we look forward to working with you again.

14 October 2025
Unprompted review
Polycopy logo

Reply from Polycopy

Thank you so much for your kind words. We’re really pleased to hear how well Graham has looked after you - he’ll be delighted to know his efforts are appreciated.

Kind regards,
Pete,
Polycopy Customer Service

Rated 5 out of 5 stars

Go to for office supplies

Can't do all the superlatives there are too many, suffice to say if you need any office supplies, call Rob at Polyopy

4 August 2025
Unprompted review
Polycopy logo

Reply from Polycopy

Thanks for your review Ian, we're always glad to help!

Kind regards,
Pete,
Polycopy Customer Service

Rated 5 out of 5 stars

Excellent - In this world of poor customer service

In this world of poor service and people complaining, I would just like to praise Aaron of Polycopy Stationers for his excellent customer service and helpfulness. What a lovely guy he is.

Polycopy as a firm are always brilliant at customer service having dealt with them over the years. I highly recommend this firm for your stationery needs.

Well done Polycopy!

1 August 2025
Unprompted review
Polycopy logo

Reply from Polycopy

Thank you so much, Claire! We're glad that our customer service continues to meet your expectations. Your recommendation means a lot to us!

Kind regards,
Pete,
Polycopy Customer Service

Rated 5 out of 5 stars

Excellent service

Supplied our schools with paper for a number of years. Always helpful on the phone and next day delivery excellent. Andrew is forever cheerful and ready to give advice.

24 July 2025
Unprompted review
Polycopy logo

Reply from Polycopy

Thank you for your five star review Susie. We look forward to continuing to support you with the same cheerful service and speedy deliveries.

Kind regards,
Pete,
Polycopy Customer Service

Rated 5 out of 5 stars

Excellent service

We are a very large school with a lot of printing to do. Andy, Steve and Rob are always very friendly and extremely helpful when I call to place an order. Delivery is generally always the next working day which is exactly what we need. Thank you :)

23 July 2025
Unprompted review
Polycopy logo

Reply from Polycopy

Thanks for the kind words! We know how busy things get at a large school, so we’re proud to keep things smooth and speedy for you.

Kind regards,
Pete,
Polycopy Customer Service

Rated 5 out of 5 stars

Excellent Customer Service

Polycopy are always on the ball with customer service and fast delivery. Regular check-ins with Graham and excellent customer service by Andrew Toone.. I'd go nowhere else for my regular supplies!

23 July 2025
Unprompted review
Polycopy logo

Reply from Polycopy

Thanks so much for the glowing review! We're thrilled to hear Graham and Andrew are hitting the mark - your loyalty means the world to us. We’ll keep delivering the service you deserve!

Kind regards,
Pete,
Polycopy Customer Service

Rated 5 out of 5 stars

Friendly staff and efficient company

In a busy school environment we need large amounts of paper to be in stock and to be delivered on time and Polycopy always meet our needs. Andrew, Steve and Rob are always friendly and helpful when I ring through to place our orders.

18 July 2025
Unprompted review
Polycopy logo

Reply from Polycopy

Thank you for the lovely review!
We really appreciate your kind words and are so pleased to hear that we’re meeting your needs in such a busy school environment. It’s great to know that our team have made a positive impression. We’re always here to help keep things running smoothly and look forward to continuing to support you.

Kind regards,
Pete,
Polycopy Customer Service

Rated 5 out of 5 stars

Friendly & efficient service every time.

I've been working happily with Polycopy for 6 months now & I had never had any issues with them, my contact Andy Toone is a legend. Fast reliable and friendly to deal with. Would recommend to anyone.

Copy Services - Leicester College

18 July 2025
Unprompted review
Polycopy logo

Reply from Polycopy

Thanks so much for the great review!
We’re really glad to hear your experience with Polycopy has been smooth and enjoyable. We’re proud to offer fast, friendly, and reliable service, and it’s fantastic to know that’s exactly what you’ve received. Thanks again for the recommendation!

Kind regards,
Pete,
Polycopy Customer Service

Rated 5 out of 5 stars

No equal in service and quality :)

As always, the only paper company I would go to. Extremely reliable, excellent customer service and superior quality paper. Big up to Rob Rawlins and the whole of the service team. Look forward to many more years of working with you.

18 July 2025
Unprompted review
Polycopy logo

Reply from Polycopy

Wow — thank you for such an amazing review!
We're truly grateful for your loyalty and kind words. It’s fantastic to hear that our service, quality, and team continue to impress. We’re proud to be your trusted paper partner and can’t wait to keep delivering excellence for many more years to come!

Kind regards,
Pete,
Polycopy Customer Service

Rated 5 out of 5 stars

On the hunt for coloured paper

On the hunt for coloured paper for my my son and Rob was amazing on the chat. I hope that they have the right shade of blue 💙 so that I can order the paper.

16 July 2025
Unprompted review
Polycopy logo

Reply from Polycopy

Hi there,

Thanks so much for your lovely message! We're so glad Rob could help you out.

If you need any more help or want to double-check before ordering, just give us a shout—we’re always happy to assist.

Kind regards,
Pete,
Polycopy Customer Service

Rated 5 out of 5 stars

Polycopy have saved the day on many…

Polycopy have saved the day on many occasions! Always happy to help going above and beyond.. shout out to Stephen for always being the friendly voice on the end of the phone!

17 July 2025
Unprompted review
Polycopy logo

Reply from Polycopy

Hi Jo,

Wow—thank you for such a lovely review! We're so pleased to hear that we've been able to support you time and time again. It really means a lot to know our team has made a difference.

Thanks again for your kind words and continued trust in Polycopy. We’re always just a call away!

Kind regards,
Pete,
Polycopy Customer Service

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