Poleemporium Reviews 

166
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I love my outfit from poleemorium it's very tiny and cute. It is my new favourite the pink with the hearts on. I was in Brighton a few days ago and I saw a girl walking towards me and she had the sa... See more

Company replied

Rated 5 out of 5 stars

This was my first time ordering from this company there was a slight mix up with the order but Colleen was lovely and it was sorted straight away. I am gutted they are closing, I have a few more purc... See more

Company replied

Rated 5 out of 5 stars

Pole emporium offers a great range of pole clothes for all different sizes. As a more cuvey pole dancer I often struggle to find clothes that fit and look good but Coleen always makes great suggestion... See more

Company replied

Rated 4 out of 5 stars

Would be five stars except the poles are not available, I understand this is due to Covid but it was annoying as I wanted to by a new pole direct. Had to settle for second hand off gumtree, the pole... See more

Company replied

Company details

  1. Dance Company

Information provided by various external sources

A family run business since 2013 selling pole dance/fitness wear, gym and sports wear from all around the globe. Bringing you the best in brands and offering a budget for all. We not only sell online but also offer free private appointments at our local Brighton shop to ensure you get the chance to try before you buy!


Contact info

4.8

Excellent

TrustScore 5 out of 5

166 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(166)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very satisfied

I ordered the first time by Pole Emporium, but the short I ordered, was unfortunately sold out, so in stead of contacting me trough mail, they contacted me by phone, even though I´m not from England and that effort shows how professional they are and how much they care about their customer. Colleen helped me out by finding an alternative and she was so friendly and kind! This is the way I always want to get treated by every company. She responds quickly to mails. I also find the prices reasonable for someone who can not afford too much. I will continue ordering my pole clothes by Pole Emporium and also recommend the reader to do so too!

9 February 2020
Unprompted review
Poleemporium logo

Reply from Poleemporium

Thank you so much for such a lovely review <3

Rated 5 out of 5 stars

Great webshop and service

Super quick service, images on website are informative and I love the thoughtful packaging!

14 August 2019
Unprompted review
Poleemporium logo

Reply from Poleemporium

Ah thank you so much :-)

Rated 5 out of 5 stars

Love pole emporium

Love pole emporium. Excellent customer service. Had a problem with a voucher once and was rectified quickly with an email to check it was all ok. Products delivered quickly with no problems :)

31 July 2019
Unprompted review
Poleemporium logo

Reply from Poleemporium

Ah thank you so much <3

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always, got my parcel to me the next day! Cannot recommend this company enough :)

23 July 2019
Unprompted review
Poleemporium logo

Reply from Poleemporium

Ah thank you so much 💕😘

Rated 5 out of 5 stars

Wonderful!

Everything beyond expectations. Order arrived quickly. Only thing I would change is the requirement for an in-person signature for the parcel delivery (lucky I was home!) otherwise the situation would have been inconvenient. This was for a delivery to the United States, so maybe non-overseas order do not require a signature.

22 July 2019
Unprompted review
Poleemporium logo

Reply from Poleemporium

Ah thank you so much! I have taken note of your comments, done a bit of investigating and discovered that we are still able to send goods tracked but not signed for. We will now be using this service to make life easier for all our international customers! Thank you so much for your feedback <3

Rated 5 out of 5 stars

Excellent

This is the second time I’ve used Pole Emporium. Excellent service both times and fast delivery too.

22 July 2019
Unprompted review
Poleemporium logo

Reply from Poleemporium

Thank you so much for your review and custom <3

Rated 5 out of 5 stars

Perfect

Perfect products, fast overseas delivery.

11 July 2019
Unprompted review
Poleemporium logo

Reply from Poleemporium

Thank you for your review <3

Rated 5 out of 5 stars

Arrived very quickly

Arrived very quickly, I 've already used it in my pole class and I m very satisfied with it :) not too sticky, good consistency, nice smell.

9 July 2019
Unprompted review
Poleemporium logo

Reply from Poleemporium

Thank you so much, glad we could help u!

Rated 5 out of 5 stars

Excellent service !

Products are in perfect order.
The homepage to buy was very well organised and simple.
After sales service was excellent ! Colleen was great !
For sure I will buy again !

8 July 2019
Unprompted review
Poleemporium logo

Reply from Poleemporium

Aw thank you so much <3

Rated 4 out of 5 stars

Very good experience

Very good experience, easy to buy, had all the info as well as different brands! 1 bad point, I ordered a pole bra and it was way smaller so the size guide was out, but that’s it, every other item is perfect :) be back again!

7 July 2019
Unprompted review
Poleemporium logo

Reply from Poleemporium

Ah thank you, so pleased we could help you and we will take a look at that size guide ;-)

Rated 5 out of 5 stars

Brilliant

Fast shipping, arrived nicely packed.

8 June 2019
Unprompted review
Poleemporium logo

Reply from Poleemporium

Thank you :-)

Rated 5 out of 5 stars

Great shorts

Fast delivery, perfect fit and good value for money

8 June 2019
Unprompted review
Poleemporium logo

Reply from Poleemporium

Thank you :-)

Rated 5 out of 5 stars

Excellent as always!

Excellent as always! Items arrived quickly and I love them.

8 June 2019
Unprompted review
Poleemporium logo

Reply from Poleemporium

Thank you :-)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look