I love my outfit from poleemorium it's very tiny and cute. It is my new favourite the pink with the hearts on. I was in Brighton a few days ago and I saw a girl walking towards me and she had the sa... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This was my first time ordering from this company there was a slight mix up with the order but Colleen was lovely and it was sorted straight away. I am gutted they are closing, I have a few more purc... See more
Company replied
Pole emporium offers a great range of pole clothes for all different sizes. As a more cuvey pole dancer I often struggle to find clothes that fit and look good but Coleen always makes great suggestion... See more
Company replied
Would be five stars except the poles are not available, I understand this is due to Covid but it was annoying as I wanted to by a new pole direct. Had to settle for second hand off gumtree, the pole... See more
Company replied
Company details
Information provided by various external sources
A family run business since 2013 selling pole dance/fitness wear, gym and sports wear from all around the globe. Bringing you the best in brands and offering a budget for all. We not only sell online but also offer free private appointments at our local Brighton shop to ensure you get the chance to try before you buy!
Contact info
15, BN1 8TL, brighton, United Kingdom
- 07982 637255
- colleen@poleemporium.co.uk
- poleemporium.co.uk
4.8
Excellent
166 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent
Great items, price reasonable, fast delivery. Would recommend.
14 August 2020
Unprompted review
Reply from Poleemporium
Thank you so much for your review ❤️
Reply from Poleemporium
Thank you so much for your review :-)
Very quick delivery and I love my new…
Very quick delivery and I love my new pole shorts. Thank you pole emporium
8 August 2020
Unprompted review
Reply from Poleemporium
Thank you for your review and glad you love the shorts :-)
Excellent service from Pole Emporium
Excellent service from Pole Emporium. My order arrived within a few days and everything was beautiful. I had to return one item owing to it not fitting, and my money was refunded to my account the day they received the item back. You can’t ask for more! 5 star service, thank you.
7 August 2020
Unprompted review
Reply from Poleemporium
Ah thank you for your review :-)
Very happy with the whole transaction
Very happy with the whole transaction. There was a good choice of goods, ordering was very easy and I was kept informed of when the item was dispatched and due to be delivered. Thank you +++++
5 August 2020
Unprompted review
Reply from Poleemporium
Thank you so much for your review 💕
Super quick dispatch and delivery
Super quick dispatch and delivery - I received in the post the very next day! Will definitely purchase from again.
Thank you Pole Emporium 😁
28 July 2020
Unprompted review
Reply from Poleemporium
Thank you so much for your review 💗
Excellent customer service 😀
I fancied buying some new tops to go with various pole pants I already had and was met with plenty of choice! I was able to find perfect matches including a lovely blue top that just so happened to have same colour scheme as my blue pants (gotta love a matching two piece!)!
I placed my order after working out what sizes I should go with and excitedly started awaiting it's arrival. Not too long after ordering, I received an email saying one of the tops was not available in the size I had chosen (error on the website or was not recorded as being sold after a show). This is fine as these things happen 😊! I was offered a size substitute which I agreed to and my order was sent out that day.
I am really impressed with the customer service I received and, as a bonus, the substitute top probably fits better than the size I had chosen! I have already started looking for ideas for my next outfit! Thank you Pole Emporium! 😀
27 July 2020
Unprompted review
Reply from Poleemporium
Thank you so much for your lovely review. So pleased the top fitted in the end 💕
Always amazing
Every time I’ve ordered it’s arrived super fast and had fabulous customer service! ❤️
26 July 2020
Unprompted review
Reply from Poleemporium
Ah thank you so much 😊
Colleen has not only beautiful and…
Colleen has not only beautiful and fairly priced pole gear but also excellent customer care. I'm a very happy customer
24 July 2020
Unprompted review
Reply from Poleemporium
Thank you so much for your review :-)
Satisfaction guaranteed
Customer service,produc quality and delivery at the highest level.I highly recommend. Thank you
22 July 2020
Unprompted review
Reply from Poleemporium
Thank you so much for your review :-)
Short and clear order
Great communication with costumers and very fast shipping! Thank you :)
13 July 2020
Unprompted review
Reply from Poleemporium
Ah thanks so much :-)
Excellent Service
Absolutely LOVE my Pleasers! Great service and prompt delivery even with having to get my size in, delivery was within 2 weeks of ordering. Would definitely purchase again from them 🙌🏻💖
9 July 2020
Unprompted review
Reply from Poleemporium
Ah thank you so much for your review ❤️
Reply from Poleemporium
Thank you for your review 😊
Great customer service
Great customer service! All of my questions got answered immediately. :)
7 July 2020
Unprompted review
Reply from Poleemporium
Thank you so much for your review 😊
I've ordered from her a few times and…
I've ordered from here a few times and have always received it quickly..communication as to the status of your order is brilliant
3 July 2020
Unprompted review
Reply from Poleemporium
Thank you for your review <3
The shop of choice!
The only shop I go to for all my pole wear needs! Great service, value and quality :)
2 July 2020
Unprompted review
Reply from Poleemporium
Thank you so much for your review!
Absolutely amazing
Absolutely amazing! A problem with PayPal meant my order hadn't gone through properly, I emailed and couldn't of had better customer service, so helpful and incredibly understanding!!
29 June 2020
Unprompted review
Reply from Poleemporium
Thank you for such a lovely review :-)
Fantastic communication and shipping!
29 June 2020
Unprompted review
Reply from Poleemporium
Thank you for your review :-)
V neck crop top
Lovely well fitting crop top by Cleo range. Already had the pole n apple set, but always wanted the v neck. Very happy.
23 June 2020
Unprompted review
Reply from Poleemporium
Thank you for your review :-) happy to hear that you managed to get the Vneck in the limited edition :-)
Great service and arrived quickly thanks
20 June 2020
Unprompted review
Reply from Poleemporium
Thanks for your review Lauren ❤️
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.