Plumbgas Services Limited Reviews 

299
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally polite and professional engineers who always arrive promptly, wear protective shoe covers, and leave workspaces impeccably clean. People also deeply appreciate the thoroughness of the services, noting how technicians take time to explain safety checks, testing outcomes, and answer any questions. Some reviewers were happy with the cheerful office staff who manage bookings efficiently and maintain great communication from start to finish. Consumers additionally highlight that the pricing is fair and reasonable, making the business their absolute first call for plumbing needs.

What people talk about most

Service

Consumers find service to be of high satisfaction, consistently praising the prompt, professional, and... See more

Staff

People report positive experiences with staff, highlighting that engineers are consistently punctual, polite,... See more

Price

Users describe satisfaction with price, highlighting that costs are fair, reasonable, and exactly as quoted.... See more

Customer service

Reviewers express great satisfaction with customer service, consistently highlighting prompt, helpful support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very easy to book our annual boiler service online. Plumbgas confirmed which engineer (George)would be attending and sent reminders. George let us know when he was on his way to us and arrived to the... See more

Company replied

Rated 5 out of 5 stars

Ahead of time slot,very pleasant, great job done, used them for year's never had an issue. Even visited me to discuss details on heat pumps by boss Mr Bryant no charge. Great company honest, trustwort... See more

Company replied

Rated 5 out of 5 stars

Christmas Eve and my boiler stopped working. I called Plumbgas, thinking no way will this get sorted tonight, but the temperature was dropping fast and we’ve had a nightmare year re health issues. Any... See more

Company replied

Rated 5 out of 5 stars

Very good service from the first contact. The following day the engineer called very promptly. Was very polite and dealt extremely quick with the problem less than a hour job done. No mess everywhere... See more

Company replied


Company details

  1. Plumber
  2. Environmental Renewable Natural Resources
  3. Gas Engineer
  4. Gas Installation Service
  5. Heating Contractor

Written by the company

Plumbgas Services Limited Stafford is a trusted and experienced plumbing and heating company serving Stafford, UK. With a team of highly skilled and certified engineers, they specialize in providing top-quality heating solutions to both residential and commercial clients. Their comprehensive services include expert boiler installations, servicing, and repairs, as well as tailored boiler care plans to keep your heating system running efficiently year-round. They are MCS-certified specialists in heat pumps, offering energy-efficient alternatives for sustainable home heating. As accredited Heat Geek professionals, they bring industry-leading expertise to every project, ensuring optimal system performance and energy savings. Additional services include central heating installations and repairs, gas appliance installations and servicing, bathroom and kitchen plumbing, and emergency plumbing services. Using only high-quality materials and parts, they guarantee work of the highest standard. Plumbgas Services Limited Stafford is committed to reliable, efficient, and affordable heating solutions. Their friendly and knowledgeable engineers are always happy to answer questions and provide expert advice. Whether you need a new boiler, a heat pump installation, or urgent repairs, Plumbgas Services Limited Stafford is here to help. They offer competitive pricing and free, no-obligation quotes, so you can be sure you're getting the best value. For a professional and dependable plumbing and heating service in Stafford, contact Plumbgas Services Limited Stafford today.


Contact info

4.9

Excellent

TrustScore 5 out of 5

299 reviews

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4.9

All reviews

(299)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just give these guys a call.

Professional, efficient and reliable. Plumbgas provides high quality technicians who know how to get a job done,can't fault these guys and girls,good job at competitive prices.

3 July 2024
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Reply from Plumbgas Services Limited

Thank you for a lovely review, The PlumbGas Team

Rated 5 out of 5 stars

just do what they say when they say

Fast reply to request for quotes. Date agreed for the work. Turned up as promised, did the work agreed for the agreed cost and cleaned up after. Pleasant people to deal with throughout. Paperwork soon followed. Just what you want. What more is there to say?

27 June 2024
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Reply from Plumbgas Services Limited

Thank you for that great review for the team.

Rated 5 out of 5 stars

Excellent service

The engineer, Kane was effective and knowledgeable. He spotted a problem which was later sorted out by Baxi.

2 July 2024
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Reply from Plumbgas Services Limited

Thank you for your review. The PlumbGas Team

Rated 5 out of 5 stars

Friendly

Friendly, professional at all times, whatever the job you always know the cost and timing at the time of booking, thank you.

26 June 2024
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Reply from Plumbgas Services Limited

Thank you to you, we do try!

Rated 4 out of 5 stars

New boiler and cylinder installed

I agree with Plumbgas to install a new Worcester boiler and Megaflo cylinder and connect to existing solar system which is quite a complex tasks. Plumbing was done to good quality and on time except that the Grundfoss pump was pumping in wrong direction. I was left with the task to rewire the solar management system myself. The pump was fixed next working day. I requested a wiring diagram for the new boiler. This was promised by company but not delivered.

21 June 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for leaving us a review.

Rated 5 out of 5 stars

What a great company!

What a great company! Office staff delightful, engineers knowledgeable, polite and helpful. Can't recommend Plumbgas highly enough. No intention of going anywhere else!

13 June 2024
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Reply from Plumbgas Services Limited

You are most welcome, thank you for a lovely review!

Rated 5 out of 5 stars

5 star

Plumbgas have a very good customer contact, they notify you when your boiler service is due & try to fit you in on a date & time that is convenient to you, the engineers are polite & do a thorough job.

20 June 2024
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Reply from Plumbgas Services Limited

Thank you for the 5 star review, we are glad you happy with our services. PlumbGas

Rated 5 out of 5 stars

My boiler had been playing up for a few…

My boiler had been playing up for a few days and the heating was coming on sporadically. I Googled boiler engineers in the area and Plumbgas came up. After reading great reviews, I gave them a call. Oliver from Plumbgas was able to get out to me the same day. He was able to fit a new thermostat. He was very professional and knowledgeable and also went to the trouble of sourcing a stand for the thermostat! I would recommend Plumbgas to my friends and family.

24 June 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for the great review and your recommendation. Hope you are a bit cooler now! The PlumbGas Team

Rated 5 out of 5 stars

Excellent service

Excellent service. This was for a replacement circuit board. From coming out to see what the issue was to actually replacing it was a quick efficient service. I would highly recommend this company and will definitely use again.

25 June 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for the review, and we look forward to working with you again. The PlumbGas Team

Rated 5 out of 5 stars

Great job

Engineer was time informed me he was on his way, very clean and tidy worker

18 June 2024
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Reply from Plumbgas Services Limited

Thank you for taking the time to leave us a review. PlumbGas

Rated 5 out of 5 stars

Serviced Boiler

Engineer serviced our Boiler, very efficient. Excellent service as always.

19 June 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for the review.

Rated 5 out of 5 stars

Notified in advance with reasonable…

Notified in advance with reasonable time slots so not having to wait in for the whole day. Tracking available. Engineer arrived on time very professional and friendly.

13 June 2024
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Reply from Plumbgas Services Limited

Another lovely review for our Mick, thank you!

Rated 5 out of 5 stars

Great service

Excellent service from quotation to booking the work to repair being completed.

12 June 2024
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Reply from Plumbgas Services Limited

Glad you are happy with the process and end result. PlumbGas

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Most competitive quote and able to fit my new hot water cylinder within a timescale to suit me. Fantastic

14 June 2024
Unprompted review
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Reply from Plumbgas Services Limited

Glad we could get you sorted in time! Thank you for the review.

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