Plumbgas Services Limited Reviews 289

Communication is excellent with Plumbgas.
Engineer arrived on time and completed the job promptly.
Easy method of payment,e mail invoiced the following day.

Just to say, Plumbgas in Stafford sent George to complete the regular service on our boiler. George is a lovely polite young guy, who explained all the safety checks and servicing he completed. Highly recommend this company, particularly this young engineer.

So pleasant and helpful in every way. Sent out a plumber quickly to fix a split pipe with water spurting out. So quietly calm and efficient when I was in a panic.

George was on time, very professional and polite, explained everything clearly. Thank you George and Plumbgas 👍🏻

Christmas Eve and my boiler stopped working. I called Plumbgas, thinking no way will this get sorted tonight, but the temperature was dropping fast and we’ve had a nightmare year re health issues. Anyhow; Stewart Shaw turned up within 30 minutes and worked tirelessly to get our heating working. I am so grateful for their Service and how they go out of their way to help. If you’ve never used Plumbgas, don’t hesitate their prices are fair and you don’t get that awful speel like some Companies.

Had our combi boiler replaced by a new heat pump through Heatgeek. Install was handled by Plumbgas in Stafford. The process from getting the heat loss survey and booking the installation was fairly seamless and the service was great. The install took 3 days with just over 36 hours without heating. Jon and Lou did a great job, were polite and cleaned up after themselves. Answered all of my questions as things went along. Would definitely recommend Plumbgas and heatgeek. Other quotes from large national companies as well as local ones involved massive work to upgrade all the pipework and repace all the radiators at a cost 3-4 times more than from heatgeek.
Heatgeek’s design involved only one radiator change (which was woefully small for the room anyway) and no changes to pipework as the new cylinder would go into the airing cupboard where the initial cylinder was 8 years ago. Other quotes from large national companies as well as local ones involved massive work to upgrade all the pipework and replace all the radiators at a cost 3-4 times more than from heatgeek.
The heatgeek quote guaranteed a 426% efficiency and as I was a bit sceptical, I installed 14 wireless temperature and humidity sensors throughout the house 3 weeks before the heatpump install. These I could monitor from my phone. Plumbgas installed a 3.5 KW vailant arotherm+ with a 210L vailant cylinder. The other companies had suggested between 6-9KW heatpumps.
Since getting the heat pump the temperature in the house has been consistent between 20 to 22 degrees and the house has been a lot more comfortable. This is confirmed by temperature sensors in every room. This was in stark contrast to when we had the boiler as it showed the temperature dropping to 16 and then spiking as high as 24. Energy usage has come down from an average 45 Kwh of gas daily during last winter to about 13 Kwh of electricity. On a day when it was 0 degrees all night with a peak of 3 degrees, the house temperature did not fluctuate and the electricity use was 20 Kwh. This heat pump coupled with my home battery will definitely reduce my heating costs to a third of what it was. Don’t believe all you read in the news, heat pumps do work on very cold days and the energy savings are brilliant especially on a dedicated tariff. These savings can be compounded if you have solar and/or batteries with a cheap nighttime tariff. Also the microbore and plastic pipework going into my radiators have not been an issue at all. The Heatpump is virtually silent even when running at full power. There may be models which are more noisy but this is not one of them.

Probably not the cheapest in town but always on time, reliable and friendly.
Use them all the time.

Appointment time to obtain quotation was short.

Survey appeared efficient and questions and answers both ways.

Quotation supplied and accepted and job booked in.

Fitter was polite, friendly, efficient and answered my queries and explained boiler, dials etc.

I was most impressed.

We always use PlumbGas for boiler services. Always arrive on time, polite and take time to explain any issues. Recommended

George, lovely young person. Did a good job and kept us updated about what he had done. Very courteous.

Excellent service.
Went above and beyond to help.
Very approachable with lots of knowledge.
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Chris was Excellent came out promptly.
Would highly recommend

George came to service our boiler today and did a fab job. He was super pleasant too . I would have 100% recommend Plumb Gas

Very professional

Used Plumbgas in the past always first call. Excellent service as always. This years boiler service carried out by George Hughes very thorough and took the time to explain what work he had carried out.

The engineer arrived on time. He kept me informed the whole time. He showed me pictures of the job that had been completed.
This company is excellent in all ways from the ladies in the office who are cheerful and knowledgeable to the engineer who does the work.

4 November 2025. Ryan Holmes from Plumbgas fixed our leaking hot water pipe in the garage ceiling and flushed out two radiators in the living room. He was very professional and informative and did a very good job. I would definitely recommend this company.

Whenever their services are required they respond quickly and efficiently. Very professional company.

Niall came out to fit our New Shower and remove our old Electric Shower.
What a "Top Bloke".
Could not of been more friendly and professional.
He is a Major Credit to the company.
He made sure dust coverings were everywhere and used protected covers over his boots/shoes.
I can only say what a "Perfectionist".

George came to service our boiler, very helpful and professional service. tested all our Carbon Monoxide meters and provided advice about another plumbing issue. Will definitely use this company again.

We booked a gas boiler and cylinder service. The engineer turned up early, and wore shoe covers without asking. The service was completed in a friendly and professional manner, with the engineer advising us what work had been completed and there were no issues.
The paperwork and invoice were immediately received by email, which was all in order.
Would fully recommend Plumbgas.