Really conveniently located for the airport, this parking is ideal. They offer a great price and even give your car a decent wash before collection. After some initial confusion about the numbering of... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fantastic service from start to finish. Helpful on the phone, super easy parking right near departures. Steve collected our car from us before the holiday and met us on our arrival back in the... See more
Company replied
Had a perfect experience with Platinum Valet, using them whilst we were away for a week. Rang them en route to the airport and they met us at the car park location. We were delayed by two hours on... See more
Company replied
On arrival we met the staff member at valet parking at Birmingham Airport which meant a very short walk to check a bags. They properly inspected the car before departure to ensure it was returned in t... See more
Company details
Written by the company
Platinum Valet is a professional meet and greet airport parking service based at Birmingham Airport, offering a seamless, reliable, and customer-focused experience from drop-off to collection. We specialise in convenient valet parking, allowing customers to drive directly to the terminal where one of our fully insured, trained drivers will meet you, handle your vehicle with care, and park it securely while you travel. On your return, your vehicle is delivered back to you promptly, so you can continue your journey without delay. At Platinum Valet, we pride ourselves on professionalism, punctuality, and transparency. Our operations are carefully managed to ensure efficient vehicle handling, clear communication, and a smooth customer experience at every stage. We also offer a range of optional add-on services, including vehicle cleaning and electric vehicle charging, allowing customers to tailor their booking to suit their needs. Customer satisfaction and trust are at the core of everything we do, and we are committed to maintaining high standards of service, safety, and accountability.
Contact info
Birmingham Airport, Valet Parking, Ambassador Rd, B26 3AW, Birmingham, United Kingdom
- 08000432432
- sales@platinumvalet.uk
- platinumvalet.uk
4.5
Excellent
182 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 76% of negative reviews
Typically takes over 1 month to reply
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The company make extra miles to take…
The company make extra miles to take care of my car after I booked them at last minute after find out my previous booking with different company was huge mistake .when I pick up my car to make me feel better they even clean my car for free .From now flying from Birmingham airport will use only them .Friendly professional trusted company .Joanna Dakiewicz
16 March 2026
Unprompted review
Reply from Platinum Valet - Approved Meet & Greet Operator
Thank you for your kind review - we really appreciate you taking the time to share your experience.
We’re pleased to hear everything went smoothly and that you were happy with the service provided. Our team works hard to ensure a reliable and efficient experience for all our customers.
We look forward to welcoming you again in the future.
Kind regards,
Platinum Valet
Expecptonial service
Very short notice booking which was handled professionally and quickly. I was looked after by the owner, Harry. The quality of the cleaning was also exceptional. Highly recommended.
17 March 2026
Unprompted review
Reply from Platinum Valet - Approved Meet & Greet Operator
Thank you for your kind review - we really appreciate you taking the time to share your experience.
We’re pleased to hear everything went smoothly and that you were happy with the service provided. Our team works hard to ensure a reliable and efficient experience for all our customers.
We look forward to welcoming you again in the future.
Kind regards,
Platinum Valet
A good value and professional outfit…
A good value and professional outfit that I felt comfortable leaving my car with. The final star would be earned by ensuring their luggage trolleys available at the valet parking area as it’s a long walk to the terminal, especially so with the building works that are happening.
Very easy dropping off and very easy collecting.
14 March 2026
Unprompted review
Reply from Platinum Valet - Approved Meet & Greet Operator
Thank you for your review and kind comments - we’re really pleased to hear you found the service professional and easy to use.
We appreciate your feedback regarding luggage trolleys and understand how helpful they can be, especially with a longer walk to the terminal.
We’re glad everything else went smoothly and hope to welcome you again in the future.
Kind regards,
Platinum Valet
Reply from Platinum Valet - Approved Meet & Greet Operator
Thank you for your kind review - we really appreciate you taking the time to share your experience.
We’re pleased to hear everything went smoothly and that you were happy with the service provided. Our team works hard to ensure a reliable and efficient experience for all our customers.
We look forward to welcoming you again in the future.
Kind regards,
Platinum Valet
What an excellent service could not…
What an excellent service could not fault them one bit , our flight was delayed and issues at the airport , would I recommend them too others absolutely 5 stars for service , price , and most of all trusted them from start to finish
12 March 2026
Unprompted review
Reply from Platinum Valet - Approved Meet & Greet Operator
Thank you for your kind review - we really appreciate you taking the time to share your experience.
We’re pleased to hear everything went smoothly and that you were happy with the service provided. Our team works hard to ensure a reliable and efficient experience for all our customers.
We look forward to welcoming you again in the future.
Kind regards,
Platinum Valet
Great service
Somy was great, easy reachable and informative. My car was just how I left it, mileage, fuel level and condition of the car checked before we left for departures. Will be using platinum valet again.
8 March 2026
Unprompted review
Reply from Platinum Valet - Approved Meet & Greet Operator
Thank you for your kind review - we really appreciate you taking the time to share your experience.
We’re pleased to hear everything went smoothly and that you were happy with the service provided. Our team works hard to ensure a reliable and efficient experience for all our customers.
We look forward to welcoming you again in the future.
Kind regards,
Platinum Valet
Great service from the guys at…
Great service from the guys at Platinum, car brought back to us really promptly and immaculately cleaned - thanks Hari for the smooth and friendly handover
8 March 2026
Unprompted review
Reply from Platinum Valet - Approved Meet & Greet Operator
Thank you for your kind review - we really appreciate you taking the time to share your experience.
We’re pleased to hear everything went smoothly and that you were happy with the service provided. Our team works hard to ensure a reliable and efficient experience for all our customers.
We look forward to welcoming you again in the future.
Kind regards,
Platinum Valet
Reply from Platinum Valet - Approved Meet & Greet Operator
Thank you for your kind review - we really appreciate you taking the time to share your experience.
We’re pleased to hear everything went smoothly and that you were happy with the service provided. Our team works hard to ensure a reliable and efficient experience for all our customers.
We look forward to welcoming you again in the future.
Kind regards,
Platinum Valet
Holiday valet
Everything went as planned the guys who meet us on both occasions where welcoming and informative. Great service we will definitely use them again. While we where away we paid for the car to be valeted and it was done very professionally
27 February 2026
Unprompted review
Reply from Platinum Valet - Approved Meet & Greet Operator
Thank you for your kind review - we really appreciate you taking the time to share your experience.
We’re pleased to hear everything went smoothly and that you were happy with the service provided. Our team works hard to ensure a reliable and efficient experience for all our customers.
We look forward to welcoming you again in the future.
Kind regards,
Platinum Valet
Harry and his team were outstanding
Harry and his team were outstanding. From start to finish we felt liked valued individuals, not just another booking. First time ever our mileage has been recorded when we dropped the car off. In addition to requiring to show some ID when collecting the car, not just handing over our ticket. Outstanding customer service skills, lovely boys. Highly recommend them.
23 February 2026
Unprompted review
Reply from Platinum Valet - Approved Meet & Greet Operator
Thank you for your kind review - we really appreciate you taking the time to share your experience.
We’re pleased to hear everything went smoothly and that you were happy with the service provided. Our team works hard to ensure a reliable and efficient experience for all our customers.
We look forward to welcoming you again in the future.
Kind regards,
Platinum Valet
Good service would use again
Very reasonably priced, waiting for me when I dropped the car off and car was ready for us when we came out of the airport. Only slight niggle the dash cam was disconnected from the power cable
19 February 2026
Unprompted review
Reply from Platinum Valet - Approved Meet & Greet Operator
Thank you for your kind review - we really appreciate you taking the time to share your experience.
We’re pleased to hear everything went smoothly and that you were happy with the service provided. Our team works hard to ensure a reliable and efficient experience for all our customers.
We look forward to welcoming you again in the future.
Kind regards,
Platinum Valet
Reply from Platinum Valet - Approved Meet & Greet Operator
Thank you for your kind review - we really appreciate you taking the time to share your experience.
We’re pleased to hear everything went smoothly and that you were happy with the service provided. Our team works hard to ensure a reliable and efficient experience for all our customers.
We look forward to welcoming you again in the future.
Kind regards,
Platinum Valet
Car parking Birmingham
Great communications, ready and waiting to collect car. Very polite and helpful dropping off and picking up. Excellent service and good value.
21 February 2026
Unprompted review
Reply from Platinum Valet - Approved Meet & Greet Operator
Thank you for your kind review - we really appreciate you taking the time to share your experience.
We’re pleased to hear everything went smoothly and that you were happy with the service provided. Our team works hard to ensure a reliable and efficient experience for all our customers.
We look forward to welcoming you again in the future.
Kind regards,
Platinum Valet
Reply from Platinum Valet - Approved Meet & Greet Operator
Thank you for your kind review - we really appreciate you taking the time to share your experience.
We’re pleased to hear everything went smoothly and that you were happy with the service provided. Our team works hard to ensure a reliable and efficient experience for all our customers.
We look forward to welcoming you again in the future.
Kind regards,
Platinum Valet
From drop off to collection the process…
From drop off to collection the process was very easy and very professional. Instructions before arrival were very clear and car was well looked after. Staff were very courteous and very helpful. Would definitely recommend Platinum Valet at Birmingham airport.
15 February 2026
Unprompted review
Reply from Platinum Valet - Approved Meet & Greet Operator
Thank you for your kind review - we really appreciate you taking the time to share your experience.
We’re pleased to hear everything went smoothly and that you were happy with the service provided. Our team works hard to ensure a reliable and efficient experience for all our customers.
We look forward to welcoming you again in the future.
Kind regards,
Platinum Valet
Excellent
Dropped the car off a week ago, simple straightforward process. Our valet was a lovely bright cheerful young man, pleasure to meet. He took pics of mileage and fuel gauge to assure us it would be returned as I left it. On our return I called as we got to baggage (as requested by the nice valet). Car was waiting as we arrived at the car park. Same delightful young man (he’s such a happy chappy) very professional service. I had to provide proof of identification (passport) to ensure my car was returned to its rightful owner. Overall excellent service would definitely recommend and use again
22 February 2026
Unprompted review
Reply from Platinum Valet - Approved Meet & Greet Operator
Thank you for your kind review - we really appreciate you taking the time to share your experience.
We’re pleased to hear everything went smoothly and that you were happy with the service provided. Our team works hard to ensure a reliable and efficient experience for all our customers.
We look forward to welcoming you again in the future.
Kind regards,
Platinum Valet
The experience was so smooth and quick
The experience was so smooth and quick! We would recommend Harry and his team! Very professional service
16 February 2026
Unprompted review
Reply from Platinum Valet - Approved Meet & Greet Operator
Thank you for your kind review - we really appreciate you taking the time to share your experience.
We’re pleased to hear everything went smoothly and that you were happy with the service provided. Our team works hard to ensure a reliable and efficient experience for all our customers.
We look forward to welcoming you again in the future.
Kind regards,
Platinum Valet
Excellent service
Excellent service, very easy to contact on WhatsApp and even contacted me first on the day of drop off to confirm arrival time !
I have used several other parking services before now but I can definitely say I’m not using a different one ever again . Platinum valet are now my go to !
12 February 2026
Unprompted review
Reply from Platinum Valet - Approved Meet & Greet Operator
Thank you for your kind review - we really appreciate you taking the time to share your experience.
We’re pleased to hear everything went smoothly and that you were happy with the service provided. Our team works hard to ensure a reliable and efficient experience for all our customers.
We look forward to welcoming you again in the future.
Kind regards,
Platinum Valet
Great service
Great service. Everything ran smoothly. Would 100% recommend and will definitely be using again. Thank you platinum valet for a stress free service. Also like to thank Harry for ensuring my meet and greet experience was a fantastic one. Thank you again.
13 February 2026
Unprompted review
Reply from Platinum Valet - Approved Meet & Greet Operator
Thank you for your kind review - we really appreciate you taking the time to share your experience.
We’re pleased to hear everything went smoothly and that you were happy with the service provided. Our team works hard to ensure a reliable and efficient experience for all our customers.
We look forward to welcoming you again in the future.
Kind regards,
Platinum Valet
Excellent service
Excellent service - have used twice recently - both quick efficient and the staff are friendly
12 February 2026
Unprompted review
Reply from Platinum Valet - Approved Meet & Greet Operator
Thank you for your kind review - we really appreciate you taking the time to share your experience.
We’re pleased to hear everything went smoothly and that you were happy with the service provided. Our team works hard to ensure a reliable and efficient experience for all our customers.
We look forward to welcoming you again in the future.
Kind regards,
Platinum Valet
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