MBW Meet & Greet Valet Parking Reviews 2,149

Polite and helpful local man at reception level 4, T5. Clear directions. Car returned on time, with no hassle (or damage) and with only 15 miles driven. Would recommend and will use again. We have... See more

Excellent experience. We rang MBW as instructed when we reached the baggage hall and our car was already at the car park to be picked up. Very professional staff, really friendly and helpful. I'd reco... See more

Booked this last minute, having previously used Purple Parking. The whole experience was fantastic from drop-off to collection - with no nasty surprises. The car was taken away immediately on arrival... See more

I have used MBW five times now and found them to be highly convenient, easy to find and use, competitively priced and safe and secure. I usually get the car valeted as well as its always nice to fly b... See more

The booking process was straightforward. MBW sent emails confirming the specific details of how and where to drop your vehicle ahead of time. Additional services like valeting and electric charging we... See more

Amazing from start to finish! Extremely helpful booking staff who even offered me a discount code. Really reasonable pricing, simple and conclusive instructions made my business trip very easy. Helpf... See more

Used MBW Heathrow several times, Everyone is courteous and welcoming from booking to drop off and pick up. Location is one lift stop from BA check-in so couldn’t be closer. Had to bring my flight forw... See more

I frequently use MBW always with a good experience. Unfortunately on a recent trip MBW had a minor accident when my car was driven into on their parking area. Although an unfortunate accident I ha... See more

I’ve used MBW for the last three years and not once have I been let down by them, from making a booking to dropping my vehicle and collecting, always on time. I returned from Cyprus on Monday even... See more

Don’t use Holiday Extras or MBW. Direction for finding them were next to useless. Had to call for help at the barrier because our number plate wasn’t recognised. Couldn’t understand the person giving... See more

There was a query with my booking via Holiday Express. It was checked upon arrival and it was agreed it was OK. Upon return after travelling for ~ 16hrs, I was told it wasn’t OK, that a new booking ha... See more

We were let down by another company on arrival at LHR T5 parking. MBW quoted us and were very reasonable, so we went with them. Even better, the whole experience was first class - we will definitely... See more

Fantastic experience from start to finish. The MBW team were super efficient — our car was collected promptly on arrival and ready and waiting for us when we returned. No hassle, no delays, just smoot... See more

Excellent service from MBW Meet and Greet. Easy drop off and our car was waiting for us at pick up. We paid (a very reasonable fee ) to have our car charged and when we picked it up it had been c... See more

Having pre booked TIDY M&G service ignore my calls for 45 mins, arrived at Heathrow to be rescued by MBW rep. Our original booking failed to respond to any calls to collect the car, so holiday plans w... See more

Unacceptable company. We were travelling from Dubai had our flight delayed due to Middle Eastern war conflict. We were delayed by 24 hours and they charged us 40 extra including administration fee to... See more

Sent no useful information whatsoever. We had to Google instructions to figure out where to go. When we arrived we were stung for another £7.50 for the short stay car park charges since we hadn't cal... See more

This was the first time I had used MBW, decided on the basis of EV charging while I was away which my usual provider didn't offer. I was very impressed throughout the process, including when I switche... See more

Excellent service as always. The only issue we had (for the first time ever) is that we had to wait about 25 minutes when we arrived at terminal 2 for someone to arrive for us to drop off our car.... See more

We originally booked with another company who totally let us down and caused us stress when we got to terminal 5. Thankfully one of your guys helped us get sorted yes it was more expensive but the ser... See more

Drop off was easy, no wait and all the paperwork was ready. Collection likewise, rang once bags collected, then car arrived shortly after we arrived at the MBW desk in the car park. Driver was friendl... See more

We rang to say we were going to be very early as didn’t take as long to get there as anticipated we were told to just come to car park so no problem. On arrival we easily found correct level and pa... See more

Will definitely use MBW in future. So efficient and very well priced. We hadn’t done meet and greet before as we usually come by train to Heathrow but our flight was so early this wasn’t an option thi... See more

Absolutely brilliant service yet again. We paid a little extra for Meet & Greet at Heathrow, and it was well worth it. Guidance from APH was clear, waiting times were short, and the APH/MBW staff were... See more

Second time we have used MBW and on both occasions the service has been impeccable. Drop off was both swift and paperwork well organised . Pick up was just as orderly. Would recommend

We have used MBW for some years. Booking is easy. Everyone on the phone or at the airport is always very helpful, including when we had to alter the booking while away. The car is almost always ther... See more

Used this service with the problems in the Middle East had to fly from Heathrow. The service and staff where superb Answered the phone within 3 rings both times. The instructions were clear and... See more

Amazing experience from start to finish. We would normally book an overnight stay and include the parking at the hotel but due to the flight times, I decided on Meet and Greet instead. No pr... See more

On arrival to Heathrow Airport I had a gentleman in a high vis jacket direct me where I should park. I advised him my booking was through MBW and showed him my confirmation. I parked where he instruct... See more

Easy drop off, great collection. The staff at car park were polite and efficient. The car was waiting at collection point when returned, would highly recommend and would definitely use this service ag... See more

Professional friendly service. Alfred was extremely helpful and the driver even gave us some advice on why our key fob was playing up. Thank you! Car whisked away promptly and was ready for us by t... See more

Big mistake using this company at Heathrow Terminal 2. Dropping of my car at 5:15pm pn a Tuesday and picking up at 7pm on Wednesday I paid £85 and: - to find the parking was a hasstle. Their i... See more

The clear instructions received by email assisted with finding where to park. Checking in was easy and a very polite service. But the best bit for me was the fact the car was fully charged when... See more

Easy instructions. MBW did exactly what they said they would do. No hanging around waiting even though return flight was early. Seamless experience.

The company offer valet parking, electric vehicle recharging and clean the car. All the services that I require when travelling. They are professional, reliable and timely. I needed reassurance th... See more

After an initial issue with my booking, I’m pleased to say that Mr Guj Thiara, Head of Operations at MBW Parking, personally stepped in and went above and beyond to make things right. His professi... See more

I have been using MBW for years and always had a great service. On our most recent trip, we had a small issue. We contacted the office and spoke to Sam who handled it professionally, and the issue... See more

From booking to execution the service was excellent. I have, for over 20 years used Holiday Extras but have over the last few years been finding it frustrating dealing with them as you can never get... See more

This was not the first time I had used MBW Whilst MBW were driving my car on the motorway back to their secure storage, the sunroof was damaged. The damage required the replacement of the sunr... See more

Parking up and collecting were effective, much as you'd expect. But.... A couple of weeks later, I got a ULEZ fine for the day before we came home. Staff on the phone were knowledgeable and tol... See more

Amazing Service! Easy to book, very attentive communication. Super easy to find and such a quick transfer from car park to terminal! Having my car fully charged and cleaned while I was away - brillian... See more

Thank you to Phil and Abbas from the Meet & Greet team for looking after me any always looking after me. I am a regular MBW customer and because of their personal touch I remain one. Thank you.

I use MBW regularly and generally happy with the parking service. Very convenient. However, when it comes to the additional services such as EV charging - you cannot rely on it being done which can l... See more

I have used mutliple valet parking providers at multiple UK airports and have always been satisfied with the service. This time with MBW was different. I booked my car in for 24 hours and paid fo... See more

MBW are my go to parking company at Heathrow, I have never experienced anything other than good service on the day and also for any changes that I have to make. As a frequent traveller, this peace of... See more

Smooth transfer and helpful staff. We aleays use MWB as they are reliable. Have tried cheaper options and had problems, so return to MWB as preferred provider

Drop off initially was confusing and had to drive a couple of loops to find the right place for dropping the car off - so this could be a bit clearer but everything else was smooth and hassle free. Bi... See more

Everything is straightforward and just works smoothly, from booking to dropping off and collecting the vehicle. Staff are great too and the service is priced effectively.

Drop off was quick and easy but returning was terrible. Company was ringing off my phone 20 minutes after landing not telling me who they was but I needed to go to level 4 when asked who it was they k... See more

The pick up and deliver went well and was efficiently managed. However we had asked for them to charge our EV up while parked. During this time the Charger Cover was broken and because we had no... See more

My son left his passport in the car and didn’t realise until 8pm when we were sat in the hotel bar. I rang the office and they sent someone back to the car got the passport and dropped it off at the h... See more

I have used MBW many times and have always found them efficient and reliable. The option to have my electric car charged while I am away is also useful. Car was ready and waiting when I got back to... See more

Wanted to leave a review for the guys at MBW meet and greet parking. We arrived at Heathrow at 6:30am this morning to collect baggage and find two missed calls on my phone. They had tried to return my... See more

As always were efficient and professional and even when our return travel arrangements were disrupted they were great and altered the parking arrangements with no hassle. Only negative this time, and... See more