Having ordered from Plants by Post over the years, this small business has always supplied quality plants & cute gifts for birthdays and anniversaries. Their delivery service is also ideal for prompt,... See more
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I’ve just ordered from this company for the first time, my rose was very healthy and expertly packaged , I was very pleased with it, I will definetly be ordering again , and lots of gift ideas too. Hi... See more
Ordered several times now from this company and my latest order of two olive trees in high qualify beautiful metal containers are superb. I cannot compliment Plants by Post enough on their products an... See more
Have used Plants By Post before and received lovely plants. However, this time indeed Primroses in October for winter colour. Very healthy when they turned up (plants are always well packaged) but no... See more
Company details
Written by the company
Born out of a passion for plants we launched Plants By Post in 2015 with the aim to provide high quality plants as gifts. Our aim when we started was to provide plants as gifts and gift wrapped in a way that we would be happy to send to someone. Our gift wrapping involves using tissue paper, appropriate cellophane and finished with a satin ribbon hand tied bow. We are always adding new items to the range increasing the range of plants we offer. We work hard with our suppliers to bring you top quality plants at the best prices. If you are looking for something specific then please get in contact via the contact us page and we will be pleased to help. Every plant is picked, checked and packed carefully and using specially designed boxes which are 100% recyclable. There is the option of gift wrapping to make it that little more special on arrival. Whatever product you choose be sure to have the confidence that our small team will take care of your gift every step of the way.
Contact info
RH12 3BT, Rudgwick, United Kingdom
- 01483363173
- Sales@plantsbypost.co.uk
- plantsbypost.co.uk
4.0
Great
371 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 20% of negative reviews
Typically replies within 24 hours
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Do not buy from this company as you…
Do not buy from this company as you will be wasting your money
I recently purchased cyclamen .
They arrived damaged as courier did not follow instruction
The plants and flowers were very poor quality even compared to Homebase .
They died very quickly
V Khanna p
24 December 2020
Unprompted review
Reply from Plants By Post
I disagree with this customer - we upgraded the delivery free of charge and also sent out 10000 cyclamen and this is the only complain on quality. It’s a shame for
This review but I wish you luck and it’s sad we couldn’t complete this to
Your satisfaction
Tree didn’t arrive on the day i was…
Tree didn’t arrive on the day i was told it would so wasted a day off and the communication over the issue was poor.
10 December 2020
excellent service
9 December 2020
Fabulous wreath bases
Fabulous wreath bases, exceeded all expectations. Well packed & promptly delivered, many thanks!
8 December 2020
Coffee bean plant
I ordered a coffee bean plant and it was fantastic. The plant was in a great condition when it arrived and was much bigger than expected. Postage was quick and I was kept up to date on its status. One very happy recipient.
8 December 2020
Christmas flowers
I’ve just used Plants by post, for the first time. I am VERY impressed both by the quality of the plants and speed of the order. Thank you. A first class product and service, at a second class price.
7 December 2020
Unprompted review
Bought the plant as a gift
Bought the plant as a gift , my sister was delighted. Having seen the picture she sent i wish i could have one too, beautiful glossy leaves, in a smart white pot.
4 December 2020
Amazing customers service !!!
Great customer service and beautiful plants.
I had a small issue with a plant (probably not their fault).
I sent them an email and a video, and they sent me another plant immediately.
They new plant is perfect.
I'm happy and I will definitely use this site again in the future :) Thank you !
Piero
3 December 2020
Unprompted review
Superb quality plants arrived in good
Superb quality plants arrived in good condition well packaged and the overall performance from plantsbypost top notch in every detail well done everyone.
3 December 2020
Very pleased with my plants such good…
Very pleased with my plants such good service and the plants was in great condition when they arrived thank you very much
3 December 2020
Recipient was very pleased
Recipient was very pleased, early Christmas present. The whole process simple and satisfactory.
3 December 2020
First time used Excellent service
First time used Excellent service, and products. will use again.
3 December 2020
Poinsettia plant
Ordered a Poinsettia plant for a friend, delivered within the timescale stated and arrived looking extremely healthy my friend was delighted. I would definitely use again.
3 December 2020
Unprofessional, rude, unreliable
Product arrived two days late and ruined my moms birthday. Absolutely disgusting and unprofessional customer service. Not a single apology or attempt to resolve/compensate for the error on their website.
Beware: do NOT click your required delivery date on the websites calendar, as it isn’t linked to their purchasing process. Laughable.
Do not recommend whatsoever
2 December 2020
Beautiful poinsettia, disappointing website
The poinsettia was beautiful and arrived in good condition. I ordered it as a Christmas gift for mum who lives 150 miles away and I wont see her over Christmas. However, the 3 star rating was given because I chose to have it delivered in Friday 18th December but it arrived on Friday 27th November. A little too early. I went onto the website to check my order to see if it was my mistake but nowhere does it state a chosen delivery date. It's as if the facility to select did not exist so I could not check it.
2 December 2020
Reply from Plants By Post
Many apologise for this we have experienced an issue with the date selecter which is now sorted. If you message me on sales@plantsbypost.co.uk I’ll be happy to send you a gift voucher as an apology. Sorry again Jonny
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