Plants By Post Reviews 

371
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Having ordered from Plants by Post over the years, this small business has always supplied quality plants & cute gifts for birthdays and anniversaries. Their delivery service is also ideal for prompt,... See more

Rated 5 out of 5 stars

I’ve just ordered from this company for the first time, my rose was very healthy and expertly packaged , I was very pleased with it, I will definetly be ordering again , and lots of gift ideas too. Hi... See more

Rated 5 out of 5 stars

Ordered several times now from this company and my latest order of two olive trees in high qualify beautiful metal containers are superb. I cannot compliment Plants by Post enough on their products an... See more

Rated 2 out of 5 stars

Have used Plants By Post before and received lovely plants. However, this time indeed Primroses in October for winter colour. Very healthy when they turned up (plants are always well packaged) but no... See more

Company details

  1. Plant Display Store

Written by the company

Born out of a passion for plants we launched Plants By Post in 2015 with the aim to provide high quality plants as gifts. Our aim when we started was to provide plants as gifts and gift wrapped in a way that we would be happy to send to someone. Our gift wrapping involves using tissue paper, appropriate cellophane and finished with a satin ribbon hand tied bow. We are always adding new items to the range increasing the range of plants we offer. We work hard with our suppliers to bring you top quality plants at the best prices. If you are looking for something specific then please get in contact via the contact us page and we will be pleased to help. Every plant is picked, checked and packed carefully and using specially designed boxes which are 100% recyclable. There is the option of gift wrapping to make it that little more special on arrival. Whatever product you choose be sure to have the confidence that our small team will take care of your gift every step of the way.


Contact info

4.0

Great

TrustScore 4 out of 5

371 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(371)

16 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Recent customer

Ordered a plant to be delivered for my sons present was promised today’s delivery wrong postage put on ,rectified quickly in this pandemic . Let’s hope and pray when delivered tomorrow it’s not broken like other peoples reviews

29 January 2021
Unprompted review
Rated 3 out of 5 stars

Delivery of Christmas gift

The delivery - which was a gift - arrived 4 days later than expected.

Although we were concerned about whether the gift would arrive in good condition, it did and the recipients were very happy with it.

10 January 2021
Rated 4 out of 5 stars

Perfect gift for friends

I ordered a 'love heart' succulent as a gift for friends who I haven't been able to see due to Lockdown - the perfect gift. They have said it's a lovely plant, and easy to care for.
Finding and ordering the plant was quick and simple, and Plants By Post provided updates regarding order status and dispatch.
Very pleased.

9 January 2021
Rated 5 out of 5 stars

Excellent service

Excellent service. Order was delayed by weather (royal mail issue, nothing to do with the vendor) but were well packaged and survived with no issues.

8 January 2021
Unprompted review
Rated 5 out of 5 stars

Snowdrops

Very pleased with the quality and presentation of these beautiful snowdrops. The recipient was delighted. Prompt service, I will definitely recommend and use again.

8 January 2021
Rated 5 out of 5 stars

I found this company very easy to order…

I found this company very easy to order from online - but here's the thing!
It was not the usual impersonal service.
I was contacted personally, thanked for my order and assured that it was on the way and to get in contact immediately if there were any problems.
This is something online companies should think about doing.
It is called personal service and goes a very long way to ensure that I will use them again and again and guess what, recommend them to others.
I am also happy to say that the recipient was delighted with the snowdrops.
Thank you and all the best for 2021.

6 January 2021
Rated 5 out of 5 stars

Thank you

My friend reported that the hyacinths were in good condition despite not being delivered on the requested date but I do accept that the post office was understandably busy, so thank you anyway.

6 January 2021
Rated 5 out of 5 stars

Very impressed.

I ordered for next day delivery. The plants came well packaged, in great condition, moist soil for travel time and un- damaged flowers. They came next day as expected.
The price was incredibly reasonable aswell for the condition and service.

Thankyou.

6 January 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look