Plants By Post Reviews 

371
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Having ordered from Plants by Post over the years, this small business has always supplied quality plants & cute gifts for birthdays and anniversaries. Their delivery service is also ideal for prompt,... See more

Rated 5 out of 5 stars

I’ve just ordered from this company for the first time, my rose was very healthy and expertly packaged , I was very pleased with it, I will definetly be ordering again , and lots of gift ideas too. Hi... See more

Rated 5 out of 5 stars

Ordered several times now from this company and my latest order of two olive trees in high qualify beautiful metal containers are superb. I cannot compliment Plants by Post enough on their products an... See more

Rated 2 out of 5 stars

Have used Plants By Post before and received lovely plants. However, this time indeed Primroses in October for winter colour. Very healthy when they turned up (plants are always well packaged) but no... See more

Company details

  1. Plant Display Store

Written by the company

Born out of a passion for plants we launched Plants By Post in 2015 with the aim to provide high quality plants as gifts. Our aim when we started was to provide plants as gifts and gift wrapped in a way that we would be happy to send to someone. Our gift wrapping involves using tissue paper, appropriate cellophane and finished with a satin ribbon hand tied bow. We are always adding new items to the range increasing the range of plants we offer. We work hard with our suppliers to bring you top quality plants at the best prices. If you are looking for something specific then please get in contact via the contact us page and we will be pleased to help. Every plant is picked, checked and packed carefully and using specially designed boxes which are 100% recyclable. There is the option of gift wrapping to make it that little more special on arrival. Whatever product you choose be sure to have the confidence that our small team will take care of your gift every step of the way.


Contact info

4.0

Great

TrustScore 4 out of 5

371 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 24 hours

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4.0

All reviews

(371)

16 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I ordered a small trough of Hyacinths…

I ordered a small trough of Hyacinths for my grand daughter's birthday. They arrived on the date arranged and at the arranged time. They were at the right stage for her to enjoy the full flowering time. She was thrilled.

10 February 2021
Rated 4 out of 5 stars

Good

I got sent the wrong plant but , customer service was brilliant. They were a day late delivering my plant but I got a refund for that! Only reason I’m doing 4 stars is because I got sent wrong plant.

The plant itself came heathy and its thriving! Thank you!

9 February 2021
Rated 5 out of 5 stars

Good quality, fast service

Was kept informed of the order status from the point of order right up to the successful delivery. The planter was gorgeous and very well received by the giftee. Thank you!

8 February 2021
Rated 4 out of 5 stars

Very happy with my first order from Plants by Post.

The plant was ordered for a poorly family member living some distance away and she was delighted to receive it. She assured me that the plant and pot were exactly as described and the rose was truly beautiful.

The delivery was a day later than requested but this was not a problem as it wasn't for a special occasion. I also realise that deliveries are more difficult at this time. I will be very happy to use Plants by Post for future occasions.

2 February 2021
Rated 5 out of 5 stars

Pansies

Pansies. Just what I needed, arrived in perfect condition. When the snow goes they will go in pots by the front door to welcome the postie. -The only visitor we get these days. Very pleased with them.

2 February 2021
Rated 5 out of 5 stars

Zanzibar Gem from PlantsByPost

First time I have purchased a plant online and was really impressed. I purchased a Zanzibar Gem plant which arrived very promptly on Sat. Excellent packaging to prevent any damage to plant. A lovely green & healthy plant in a lovely woven basket
Everything I asked for. I found Johnnie at PlantsByPost was very helpful - nothing too much trouble. Highly recommend.

1 February 2021
Unprompted review

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