Plants By Post Reviews 

371
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Having ordered from Plants by Post over the years, this small business has always supplied quality plants & cute gifts for birthdays and anniversaries. Their delivery service is also ideal for prompt,... See more

Rated 5 out of 5 stars

I’ve just ordered from this company for the first time, my rose was very healthy and expertly packaged , I was very pleased with it, I will definetly be ordering again , and lots of gift ideas too. Hi... See more

Rated 5 out of 5 stars

Ordered several times now from this company and my latest order of two olive trees in high qualify beautiful metal containers are superb. I cannot compliment Plants by Post enough on their products an... See more

Rated 2 out of 5 stars

Have used Plants By Post before and received lovely plants. However, this time indeed Primroses in October for winter colour. Very healthy when they turned up (plants are always well packaged) but no... See more

Company details

  1. Plant Display Store

Written by the company

Born out of a passion for plants we launched Plants By Post in 2015 with the aim to provide high quality plants as gifts. Our aim when we started was to provide plants as gifts and gift wrapped in a way that we would be happy to send to someone. Our gift wrapping involves using tissue paper, appropriate cellophane and finished with a satin ribbon hand tied bow. We are always adding new items to the range increasing the range of plants we offer. We work hard with our suppliers to bring you top quality plants at the best prices. If you are looking for something specific then please get in contact via the contact us page and we will be pleased to help. Every plant is picked, checked and packed carefully and using specially designed boxes which are 100% recyclable. There is the option of gift wrapping to make it that little more special on arrival. Whatever product you choose be sure to have the confidence that our small team will take care of your gift every step of the way.


Contact info

4.0

Great

TrustScore 4 out of 5

371 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 24 hours

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4.0

All reviews

(371)

16 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Plants Dying - no Reply - not happy

Have used Plants By Post before and received lovely plants. However, this time indeed Primroses in October for winter colour. Very healthy when they turned up (plants are always well packaged) but no flowers after a few weeks. Was told they would be flowering but now mist of them are dead or dying. Emailed asking for refund or replacement but have heard nothing. Very disappointed and won't be buying from them again

21 October 2022
Unprompted review
Rated 1 out of 5 stars

Appaling customer service

Appaling customer service. No answer at all when trying to make a return, despite trying to contact them 5 times over a few days, using 4 different means of contact. Not impressed. Doing this is not even legal.

5 December 2022
Unprompted review
Rated 5 out of 5 stars

Excellent quality plants..

Excellent quality plants and very quick delivery. My plants were very well wrapped for transit and arrived in excellent condition. I will (and have) ordered from this small business again 🌷🌺🌼.

4 September 2021
Unprompted review
Rated 5 out of 5 stars

Excellent

The plants I ordered last Spring were well packed, arrived quickly and were excellent quality. I have just ordered my Winter bedding as I was so pleased with my last plants.

2 September 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Plants by Post are very local to me. I've been ordering compost for over a year now and often receive delivery on the same or next day. Great value for money. So helpful. Plants have been superb.

5 August 2021
Unprompted review
Rated 5 out of 5 stars

Lovely healthy plant

This was my 2nd order with Plants By Post. Again a lovely healthy plant, a peace lily this time. Vicky was particularly helpful in fast tracking my order on this occasion. Will definitely purchase plants from this firm again.

22 July 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommend

We have just placed a second order. We ordered a pair of bay trees which arrived beautifully packaged in super condition. They have been very healthy and grown quite a bit already.
Just placed a second order for a pair of olive trees - looking forward to their arrival.
Highly recommend.

15 July 2021
Unprompted review
Rated 5 out of 5 stars

Pristine condition

Today I just received my plants order, and I was delighted with with all the plants, all in pristine order. The way they pack the items for delivery is brilliant, I never had a better shop to buy online in my life and I am 67 years old . I very highly recommend this company for the way they do things, they are worth every penny. Please remember, that most of the time cheap is expensive. I urge you to try them.

10 July 2021
Unprompted review
Rated 5 out of 5 stars

I am delighted with the service from …

I am delighted with the service from Plants by Post.
I ordered on the Tuesday and the plants arrived on the Friday. The plants were lovely, in excellent condition, well watered and fresh. They were beautifully packed in specially designed packing for plants with "fragile" marked tape and arrows for handling. I was so pleased with the service, I have just placed another order and have recommended the company to friends.

23 May 2021
Unprompted review
Rated 1 out of 5 stars

misleading pictures, tiny plants

the two lavender standard trees were absolutely tiny, like bonsai, the picture was misleading to be honest, hopefully they’ll grow bigger in the fullness of time. luckily morrisons had full size lavender standard trees for less £13 each as opposed to £15. i would not use plants by post again unless i really had to...

14 April 2021
Unprompted review
Rated 5 out of 5 stars

Good service and product.

Ordered a standard lavender plant. Service and follow up excellent. Plant arrived today as per delivery message. Very well packaged and in good condition. Will look lovely at my front door. First time I have used this company but would be happy to use them again based on the very good service and product they provided.

2 April 2021
Unprompted review
Rated 5 out of 5 stars

Stunning!

Stunning! My two euonymus Green Spire arrived this morning and out of all the plants I've ever ordered online from other firms, these have to be the best: big healthy plants in wonderful condition & beautifully packaged. I couldn't be more delighted.

8 March 2021
Unprompted review
Rated 5 out of 5 stars

Buxus Box Hedging

Bought 36no. Buxus hedging plants in 9cm pots and couldn’t be more happy with them and the service I received. Strong, healthy, good sized plants, were well packaged and promptly delivered. At a much better price than many competitors I certainly will look to use this company again😊

3 March 2021
Unprompted review

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