As I was looking for what I thought are unusual plants for me, when Plant Addicts came in as possible location I decided to give them a try. The Polar Palms I ordered came in record time, well package... See more

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About Plant Addicts
Written by the company

Plant Addicts is a small, family-owned business that strives to provide the highest quality plants, gardening products, and the best customer service to our customers. Our mission is to help you create the outdoor oasis of your dreams.
Free Best In Class Plant Warranty
Plant Addicts provides a free 1-year plant warranty to all bushes, trees, and perennials. Plant Addicts also provides a 30-day guarantee on all annuals and houseplants. So you can order with confidence that the plants you receive will be happy, healthy, and ready to thrive at your home!
Why Choose Plant Addicts?
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Best in Class Plant Warranty & Guarantee
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Family-Owned Business - Customer Service With A Personal Touch
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Exclusive Plant Varieties You Can't Find Locally
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Free Plant Care Advice
4,000+ Different Nursery Quality Plants Available
Contact info
United States
- (833) 577-0999
- info@plantaddicts.com
- plantaddicts.com
Replied to 39% of negative reviews
Typically replies within 1 week
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A Company that you can count on.
I have been checking for unusual plants and Plant Addicts had exactly what I wanted. The quality was perfect. It arrived in great shape, and it was packed with care. I will use them again because it was easy to order and arrived quickly. Best regards . (I am a master gardener so I am hard to please.) Sandy
First time customer, amazing roses!
First time customer. I received my order today of 2 David Austin roses. I was stunned! First of all, out of all the mail order plants I’ve received, these roses were packed 20 out of 10! Then the roses themselves were just beautiful! They were full, over a foot tall, and looked extremely healthy. I ordered roses from another large rose company this year and they can’t even compare! I will be placing all my future plant orders with plant addicts!
Thank you!
Christine
What more can one say~Truly satisfied…
What more can one say~Truly satisfied return customer~Thanks!!!
Horrible Plants and Horrible Customer Service. Feels like a Scam
I have been in the landscape industry for 25+ years and this has been by far the worst experience in dealing with a nursery plant vendor. Annuals arrived extremely undersized and damaged which is especially frustrating given the above market premium we pay for each plant. Despite claims of quality and standing behind their product, the outsourced customer service has done everything they can to delay and deflect to avoid reimbursing me for the damage plant material. I also have plant material that was ordered but still not shipped that I want canceled because of the horrible experience and they are doing everything they can to drag their feet to avoid canceling and refunding my money. DO NOT PURCHASE YOUR PLANTS FROM THIS COMPANY!
free shipping
Box was damaged some stem was broken
Box was damaged some stem was broken. the plant was small for a 3Gallon rose bush. when you are paying over 70 dollars for it.
They had the plant I wanted
They had the plant I wanted. Their communication via emails from the time I placed the order to after receiving the plant has been informative & inviting. I laughed so hard when I first read the name Plant Addicts. I found folks who are addicted to plants & it’s reflected in the company name. I fleurapize (flower therapy). So glad I found this nursery. I like supporting family owned businesses.
Great healthy rose can't wait for beautiful flowers.
Great healthy rose and very fast delivery!
Easy and great selection.
Plants are healthy
Plants are healthy. I bought one mountain laurel last year 2025 and it is still healthy even with our strange weather. So this year I ordered more plants; all look healthy. My mountain laurel roots this year not as healthy as the kalimax
Southgate Fushias
Zone 9 - Panama City Beach, FL
Southgate Fushias
I received two small, beautiful and healthy plants. They've been planted in the two corner beds of my fenced backyard and have already grown inches in the very few short weeks they've been in the ground. No buds or blooms yet. I look forward to abundant blooms with subsequent hummingbird and butterfly visits! Thanks for the great service and beautiful, healthy and well-packaged plants.
Nice selection
Nice selection
Great ease of ordering
Hopig my shipping/delivery experience is just as good
We were asked if we would like some… a discount
We were asked if we would like some kind of discount. We said yes. Free Shipping came up. We clicked.
We ordered. Did in fact not get free shipping. Paid 15.99.
First try and very impressed
As I was looking for what I thought are unusual plants for me, when Plant Addicts came in as possible location I decided to give them a try. The Polar Palms I ordered came in record time, well packaged in a secure box and in healthy condition. Being a family owned business is also a plus for me. I look forward to receiving my additional order that I hope to receive soon.
Plant addicts have wonderful native…
Plant addicts have wonderful native Texas plants that are sometimes hard to find, and t they arrive in great condition. All of my Plant Addict plants are already thriving this spring. Just ordered 3 more. Thank you!
First time ordering from this company…
First time ordering from this company and I’m impressed! The rose#3 container came large , healthy and beautiful, shipping was fast, well packaged, prompt email communication and order confirmation, very happy! Thank you!
I love the selection of flowers
I love the selection of flowers. Every flower I have purchased has been absolutely gorgeous.
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