Mark rang today to confirm our holiday arrangements and check that we were happy with everything. He couldn’t make contact with us initially but he was persistent in phoning until we were available to... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
What a great holiday organised by Mark. I gave him a brief, he delivered to the detail. The holiday was a surprise for my partner and Mark delivered. If you need it sorting, Mark’ll fix it. Definitel... See more
Mark Gibson was very helpful in submitting the claim form for Wizz Air flight which was delayed by over 5 hours. Thank you Mark. I have booked several holidays with Plan My Tour and have been very hap... See more
Company replied
Mark was very polite, very professional, a good listener coupled with being very knowledgeable. Mark is a true Ambassador and I would highly recommend what he has to offer, to friends, family. Includi... See more
Company details
Written by the company
Whether you're after an affordable luxury beach holiday, an ultra luxury holiday, or something in between, PlanMyLuxe – and our fantastic range of holidays to suit all budgets for the discerning traveller – has got you covered. Is your perfect holiday a city break exploration or even a trip to the Italian lakes? We've got great deals that are sure to catch your eye. Our holidays cover more than 60 destinations across Europe and beyond, making it easy to discover new places or explore old favourites. Plan My Luxe collection of more than 9,000 hotels covers all bases, too. We've got everything from luxurious, all inclusive resorts to family-focused hotels and adults-only escapes, not to mention our exclusive flash-sale deals. Tempted? Each great value package includes your flights, accommodation, and a 23kg bag, plus we throw in free transfers on our beach and lake holidays. We pride ourselves on our ultimate flexibility which means you can book a holiday with total confidence. And did we mention that all our holidays are ATOL protected, too? We've got a fantastic programme of flying from airports all over the UK – often with multiple departures a day – so you can tailor those travel plans to suit you.
Contact info
United Kingdom
- planmyluxe.co.uk
4.9
Excellent
187 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Danny was very helpful with the payment…
Danny was very helpful with the payment plan
7 July 2026
Unprompted review
Reply from Planmyluxe
Dear Steven,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Danny was very helpful in terms of…
Danny was very helpful in terms of helping me with the payment plan for my holiday. I would thoroughly recommend using this company, I refuse to use anyone else when it comes to travelling!
7 July 2026
Unprompted review
Reply from Planmyluxe
Dear Jinae,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Mark Gibson's and team was very good…
Mark Gibson's and team was very good and efficient and pleasant too
5 July 2026
Unprompted review
Reply from Planmyluxe
Dear Ashwin,
Thank you so much for your positive comments.Which will be passed on to Mark.
We do hope you have a wonderful time away and that you book with us again in the future.
Best Regards
Plan My Luxe
Dani very helpful and sorted the rest…
Dani very helpful and sorted the rest of the payment really smoothly
6 July 2026
Unprompted review
Reply from Planmyluxe
Dear Alexandra,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Speaking to Mark very helpful and make…
Speaking to Mark very helpful and make our holiday pleasant 👌👍
6 July 2026
Unprompted review
Reply from Planmyluxe
Dear Manjit,
Thank you so much for your positive comments.Which will be passed on to Mark.
We do hope you have a wonderful time away and that you book with us again in the future.
Best Regards
Plan My Luxe
Reply from Planmyluxe
Dear Customer,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Had a curtesy call from Mark
Had a curtesy call from Mark
A week before my travel date
He checked that all my information was correct so very helpful .
5 July 2026
Unprompted review
Reply from Planmyluxe
Dear Yvonne,
Thank you so much for your positive comments.Which will be passed on to Mark.
We do hope you have a wonderful time away and that you book with us again in the future.
Best Regards
Plan My Luxe
Holidays
Sam gave me a courtesy call today to confirm the holiday which was great. At first we were sent to a hotel/bungalow which the reviews said were awful and not safe but Plan My Tour sorted it out and transferred us to another hotel
5 July 2026
Unprompted review
Reply from Planmyluxe
Dear Glenda,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
The pick up from the airport and hotel…
The pick up from the airport and hotel in Barcelona was good
31 May 2026
Unprompted review
Reply from Planmyluxe
Hello Francisca,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Very professional
Very professional, especially Marc. Looking forward for my holiday
5 July 2026
Unprompted review
Reply from Planmyluxe
Dear Corina,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Mark was very helpful
Mark was very helpful through the process of booking the holiday very understanding and listened well.. Would recommend
4 July 2026
Unprompted review
Reply from Planmyluxe
Dear Jordan,
Thank you so much for your positive comments.Which will be passed on to Mark.
We do hope you have a wonderful time away and that you book with us again in the future.
Best Regards
Plan My Luxe
EMMA IS A CREDIT TO YOUR COMPANY.ith…
Absolutely pleased and satisfied with all you have done mark has been brilliant
But haven't had this opertunity to also highly rate EMMA! now Emma has been 110% up there with how and above and behond super helpful and reassuring with everything. 5star. Credit to company.
4 July 2026
Unprompted review
Reply from Planmyluxe
Dear John,
Thank you very much for your amazing feedback for Emma.We are thrilled that you were so impressed with her level of service.
Please do not forget that we are here and happy to help if you have any queries at all and We do hope you have a wonderful time away and that you book with us again in the future.
Best Regards
Plan My Luxe
Great service
4 July 2026
Unprompted review
Reply from Planmyluxe
Dear Marilyn,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Reply from Planmyluxe
Dear Joseph,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Great service from Eric on 2/7/26 and then again from Mark thanks guys 👌
Great service from Eric on 2/7/26 who did an excellent job guiding me through my holiday booking process. Everything was explained clearly and I was fully satisfied with the whole booking experience. Then on 3/7/26 mark from Planmytour phoned to run through my details again to make sure every thing was correct.. Excellent customer service 👍
2 July 2026
Unprompted review
Reply from Planmyluxe
Good Evening Beverley,
Thank you very much for taking the time to share your feedback regarding our team members Eric and Mark will be very glad to read your feedback ..
We do hope you have a wonderful time away and that you book with us again in the future.
All the best,
Plan My Luxe
Danny from plan my tour was very…
Danny from plan my tour was very helpful with my payment plan on 2/7/2026
2 July 2026
Unprompted review
Reply from Planmyluxe
Good Evening Norman,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Helpful pre holiday call
Sam rang today to confirm all the details for our upcoming holiday, and he couldn’t have been more helpful. Clear, friendly, organised, and genuinely interested in making sure everything is just right. A lovely bit of reassurance before we jet off — thank you, Sam!”
2 July 2026
Unprompted review
Reply from Planmyluxe
Dear Maureen,
Thank you for taking the time to leave us a review.
I'm very glad to read your feedback .We do aim to offer our customers the best value for money holidays available and to deliver the very best level of service.
We do hope you have a wonderful time away and that you book with us again in the future.
All the best,
Plan My Luxe
Danny was very helpful regarding the…
Danny was very helpful regarding the payment plan would book with this company again
2 July 2026
Unprompted review
Reply from Planmyluxe
Good Evening Mitch,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Sam is very good and very helpful
2 July 2026
Unprompted review
Reply from Planmyluxe
Dear Evangelino,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Excellent service and everything spot…
Excellent service and everything spot on and very happy with the service
1 July 2026
Unprompted review
Reply from Planmyluxe
Hello Jason,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
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