I received a delightful courtesy call from Mark just a week before our trip, where he beautifully walked me through our itinerary. His pacing reminded me of a charming train schedule or the voice of a... See more
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Review summary
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Sam rang today to confirm all the details for our upcoming holiday, and he couldn’t have been more helpful. Clear, friendly, organised, and genuinely interested in making sure everything is just right... See more
Company replied
Mark Gibson was very helpful in submitting the claim form for Wizz Air flight which was delayed by over 5 hours. Thank you Mark. I have booked several holidays with Plan My Tour and have been very hap... See more
Company replied
Mark rang today to confirm our holiday arrangements and check that we were happy with everything. He couldn’t make contact with us initially but he was persistent in phoning until we were available to... See more
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Company details
Written by the company
Whether you're after an affordable luxury beach holiday, an ultra luxury holiday, or something in between, PlanMyLuxe – and our fantastic range of holidays to suit all budgets for the discerning traveller – has got you covered. Is your perfect holiday a city break exploration or even a trip to the Italian lakes? We've got great deals that are sure to catch your eye. Our holidays cover more than 60 destinations across Europe and beyond, making it easy to discover new places or explore old favourites. Plan My Luxe collection of more than 9,000 hotels covers all bases, too. We've got everything from luxurious, all inclusive resorts to family-focused hotels and adults-only escapes, not to mention our exclusive flash-sale deals. Tempted? Each great value package includes your flights, accommodation, and a 23kg bag, plus we throw in free transfers on our beach and lake holidays. We pride ourselves on our ultimate flexibility which means you can book a holiday with total confidence. And did we mention that all our holidays are ATOL protected, too? We've got a fantastic programme of flying from airports all over the UK – often with multiple departures a day – so you can tailor those travel plans to suit you.
Contact info
United Kingdom
- planmyluxe.co.uk
4.9
Excellent
182 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service from the Plan my Tour…
Great service from the Plan my Tour team. Made booking the holiday a transparent and easy process.
12 July 2026
Unprompted review
Reply from Planmyluxe
Good Evening Usman,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Reply from Planmyluxe
Dear customer,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
What a customer services I received…
What a customer services I received from Mark. Mark was fantastic ,he confirm my trip send me my boarding passes my hotel reservation and my transport from airport to hotel and return
Thank you Mark
I have score 1000 out of 100
11 July 2026
Unprompted review
Reply from Planmyluxe
Dear Jayesh,
Thank you for taking the time to leave us a review.
I'm very glad to read your feedback .We do aim to offer our customers the best value for money holidays available and to deliver the very best level of service.
We do hope you have a wonderful time away and that you book with us again in the future.
All the best,
Plan My Luxe
Sam was very helpful today and pleasant
Sam was very helpful today and pleasant
11 July 2026
Unprompted review
Reply from Planmyluxe
Dear Ren,
Thank you for taking the time to leave us a review.
I'm very glad to read your feedback .We do aim to offer our customers the best value for money holidays available and to deliver the very best level of service.
We do hope you have a wonderful time away and that you book with us again in the future.
All the best,
Plan My Luxe
Thank you Sam
Thank you Sam, for checking in today re: holiday booked later thus month.
11 July 2026
Unprompted review
Reply from Planmyluxe
Dear Saima,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
I received a delightful courtesy call…
I received a delightful courtesy call from Mark just a week before our trip, where he beautifully walked me through our itinerary. His pacing reminded me of a charming train schedule or the voice of a speaking clock. Mark was incredibly polite and took the time to answer all my questions, providing the clarity I needed. This thoughtful gesture truly surprised me and added to my excitement for our upcoming adventure. A heartfelt thank you to Mark and the team at Plan My Tour—your attention to detail means so much to us, and we can't wait for the journey ahead!
10 July 2026
Unprompted review
Reply from Planmyluxe
Dear Newbie,
Thank you for taking the time to leave us a review.
I'm very glad to read your feedback .We do aim to offer our customers the best value for money holidays available and to deliver the very best level of service.
We do hope you have a wonderful time away and that you book with us again in the future.
All the best,
Plan My Luxe
Plan my tour very best helpful i…Danny
Plan my tour very best helpful i REEFRR to my friends Danny was very best helpful
9 July 2026
Unprompted review
Reply from Planmyluxe
Dear Parmjit,
Thank you so much for your positive comments.Which will be passed on to Danny.
We do hope you have a wonderful time away and that you book with us again in the future.
Best Regards
Plan My Luxe
Sam was very helpful running through…
Sam was very helpful running through the holiday thank you
9 July 2026
Unprompted review
Reply from Planmyluxe
Dear Gary,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Sam was very helpful
9 July 2026
Unprompted review
Reply from Planmyluxe
Hello Gillian,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Danny was very helpful over the phone
Danny was very helpful over the phone
8 July 2026
Unprompted review
Reply from Planmyluxe
Dear Zurab,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Always a great service given by the…
Always a great service given by the company. Sam made contact to check all is well with holiday-thank you.
8 July 2026
Unprompted review
Reply from Planmyluxe
Dear Lynsey,
Thank you so much for your positive comments.Which will be passed on to Sam.
We do hope you have a wonderful time away and that you book with us again in the future.
Best Regards
Plan My Luxe
Mark called me today with confirmation…
Mark called me today with confirmation of our upcoming holiday
He Went through everything we needed to know and I felt confident that if we had any issues I could easily contact him
Thankyou
7 July 2026
Unprompted review
Reply from Planmyluxe
Dear Julie,
Thank you very much for your amazing feedback for Mark.We are thrilled that you were so impressed with his level of service.
Please do not forget that we are here and happy to help if you have any queries at all and We do hope you have a wonderful time away and that you book with us again in the future.
Best Regards
Plan My Tour
well Mark was excited with the hhelp he…
well Mark was excited with the help he gave me for my holiday the service was 100 💯 p cent i be using your company again thank you Mark again
7 July 2026
Unprompted review
Reply from Planmyluxe
Dear Bertie,
Thank you so much for your positive comments.Which will be passed on to Mark.
We do hope you have a wonderful time away and that you book with us again in the future.
Best Regards
Plan My Luxe
Tanny was most helpful with dealing my…
Tanny was most helpful with dealing my quiry . It was a pleasure doing business with him. My experience was on 7th July 2026. Hope to do business him again. Thank you for your hospitality.
7 July 2026
Unprompted review
Reply from Planmyluxe
Dear Jasvir,
Thank you so much for your positive comments.Which will be passed on to Danny.
We do hope you have a wonderful time away and that you book with us again in the future.
Best Regards
Plan My Luxe
Dany was very helpful regarding the…
Dany was very helpful regarding the payment plan.
7 July 2026
Unprompted review
Reply from Planmyluxe
Dear Jeanna,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Danny was very helpful with the payment…
Danny was very helpful with the payment plan
7 July 2026
Unprompted review
Reply from Planmyluxe
Dear Steven,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Danny was very helpful in terms of…
Danny was very helpful in terms of helping me with the payment plan for my holiday. I would thoroughly recommend using this company, I refuse to use anyone else when it comes to travelling!
7 July 2026
Unprompted review
Reply from Planmyluxe
Dear Jinae,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Mark Gibson's and team was very good…
Mark Gibson's and team was very good and efficient and pleasant too
5 July 2026
Unprompted review
Reply from Planmyluxe
Dear Ashwin,
Thank you so much for your positive comments.Which will be passed on to Mark.
We do hope you have a wonderful time away and that you book with us again in the future.
Best Regards
Plan My Luxe
Dani very helpful and sorted the rest…
Dani very helpful and sorted the rest of the payment really smoothly
6 July 2026
Unprompted review
Reply from Planmyluxe
Dear Alexandra,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Speaking to Mark very helpful and make…
Speaking to Mark very helpful and make our holiday pleasant 👌👍
6 July 2026
Unprompted review
Reply from Planmyluxe
Dear Manjit,
Thank you so much for your positive comments.Which will be passed on to Mark.
We do hope you have a wonderful time away and that you book with us again in the future.
Best Regards
Plan My Luxe
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