PLAINANDSIMPLE Reviews 

385
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredible quality, durability, and comfort of the organic cotton products, noting that the clothing items maintain their shape wonderfully. Consumers also highlight the exceptionally helpful, friendly, and prompt customer service team that resolves order issues efficiently without any fuss. Reviewers frequently mention the fast delivery times that ensure purchases arrive promptly. However, some customers also noted that sizing can occasionally be inconsistent, leading to unusual fits or items that do not fit properly after washing. A few people expressed frustration regarding additional shipping costs, expensive postage fees, or unexpected expenses related to returning items.

What people talk about most

Product

Customers expressed great satisfaction regarding the product, frequently praising the excellent quality,... See more

Quality

Users describe positive interactions with quality, expressing widespread appreciation for the durable... See more

Price

Customers consistently note ambiguous experiences with price, as many reviewers praise the amazing quality... See more

Customer service

Consumers find customer service to be positive, highlighting quick responses and friendly support that... See more

Order

People report ambiguous experiences with order, noting both quick delivery and efficient support when errors... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The T-shirts are excellent quality, the size guide was spot on for me and they maintain their shape after a washing cycle. I'm even happier that in time when they look worn out, I'll be able to send... See more

Rated 5 out of 5 stars

My third purchase from Plain and Simple (P&S) I will not buy anything that isn't recyclable, and therefore organic cotton or bamboo are my go to materials. P&S Joggers are great and good value, fi... See more

Rated 5 out of 5 stars

Amazing quality and great price , much better than the branded T-shirts my husband loves them and will be purchasing again

Rated 5 out of 5 stars

I am genuinely impressed with Plain and Simple Clothing. The quality of the garments is superb the materials are excellent, feeling both durable and comfortable, and clearly designed to last. Wh... See more


Company details

  1. Clothing Store

Written by the company

Premium quality everyday clothing that has been made to be recycled or composted. Reducing waste with great products that are great for the planet 🌍


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

385 reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.3

All reviews

(385)

58 reviews in the last 12 months

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Rated 4 out of 5 stars

Delivery prompt

Delivery prompt, quality ok
But not good fit on shoulders a very strange shape square and sticking up.
Shame as I bought 4

14 September 2025
PLAINANDSIMPLE logo

Reply from PLAINANDSIMPLE

Hi Rachel, so great to hear for delivery and sorry to hear that our t-shirts weren't a good fit on your shoulders. Sometimes our factory overpresses our t-shirts during production, kindly note that this usually comes out after a couple of washes. We guarantee everything we make with our Lifetime Guarantee, so if you are not satisfied with your clothing at the time you receive them, kindly return them for a replacement or refund. If you have any questions at any time, don't hesitate to email us at info@plainandsimple.com. Many thanks, Duco (the founder)

Rated 5 out of 5 stars

I absolutely love the Plainandsimple…

I absolutely love the Plainandsimple hoodies and sweats! They’re SO thick and comfortable! I will say that the sweatshirt’s head hole is a littke small. I ordered a small and a medium and the medium is much easier to put on over my head. Overall, my items shipped fast and they are my new favorite lounge set combo!! 10/10 will be ordering again ☺️

10 September 2025
Rated 1 out of 5 stars

Not worth the risk, had to pay to return it

Unfortunately I wouldn’t recommend this brand. I am a size XS and bought a hoodie size M, the hoodie was very rigid and I was struggling to get my head through the neck. Had to return it, and ended up paying almost £7 to just try it on! Found a 100% cotton hoodie at normal size at uniqlo that actually fits

25 August 2025
Unprompted review
PLAINANDSIMPLE logo

Reply from PLAINANDSIMPLE

Hi Jessica, so sorry to hear that you had a bad experience with one of our hoodies. We pride ourselves on creating great products that are great for the planet. It sounds like the one you received may have been made incorrectly, we will get it checked and make sure it is how it should be. If it has been made incorrectly, we will refund you in full. As per our returns policy original shipping costs are non-refundable and there is a fixed return fee of £2.95 per order. This party covers the cost of sending your order back to us. As a small sustainable business, we can't afford to cover the cost of customer returns, and I hope that's understandable. If you have any questions at any time, please don't hesitate to email us at info@plainandsimple.com. Many thanks, Duco (the founder)

Rated 4 out of 5 stars

Lovely company to buy from

Lovely company, very thoughtful and informative approach to selling their products. My only reservation is that their oversized range really is "oversized". I am normally a large, went medium; should have gone small despite being 6'2" and 13 stone

4 August 2025
Rated 4 out of 5 stars

Nice very heavy long-sleeved t shirt

Nice heavy long-sleeved t shirt. So heavy it could almost be worn as a light cotton sweater. It's nearly top-drawer quality: the collar and shoulder seams only are taped; not the side or waist - fairly tight weave. However, it is way better than 99% of what is on sale and really a bargain compared to anything 'branded'. I'm a tall 74kg and Medium is a bit too large for me. The arms are nicely long so I'm going to try a small next time. It washed with no shrinkage at all, no bobbling either. Made (well) in India

16 July 2025
Rated 4 out of 5 stars

2 t shirts

The first t.shirt was fine
Second one was a short sleeve one
Which I asked for 2 long sleeved
T shirt but it was sorted out straight away thankyou.

18 July 2025
Rated 5 out of 5 stars

Great quality t-shirts

I'm a big fan of the Plain and Simples' premium weight organic t-shirts and they're pretty much all I've worn for the last few years. They fit me really well, the quality is great and the price is fair.

Customer services was also very helpful when I had a couple of recent questions on sizing. Keep up the good work!

5 August 2025
Unprompted review

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