really fast despatch, good descriptions of the costumes morphsuits could use some improvement though. Purchased a "jeff the killer" suit and the material was too thick on the face so struggled to s... See more
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Review summary
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Absolutely rubbish company, order not delivered, no communication at all and no refund for non delivered item. Avoid like the plague. I too would give zero stars if it were an option. Update Re... See more
I ordered an orange-colored astronaut costume and it came on time before Halloween. I got a size medium for a guy who is 5'6", and it fit perfectly, not too baggy. I received compliments everywhere I... See more
We took the grandchildren to see the musical Mary Poppins, and we had to dress up as characters from the show I went as a chimney sweep. The outfit arrived in super quick time and have to say it was... See more
Company replied
Company details
- Costume Store
- Children's Store
- Clothing Store
- Party Store
- Theatrical Costume Supplier
- Traditional Costume Store
About MorphCostumes
Written by the company
Making the Best Times Better Since 2009
MorphCostumes was founded in Edinburgh, Scotland in 2009, and our head office is still based there today. What started with the original Morphsuit has grown into a costume brand helping millions of people make parties, events and big moments more memorable.
The Original Home of the Morphsuit
We are the original makers of Morphsuits: the all-in-one costume that became a costume-party classic. Since then, our range has grown to include inflatable costumes, animal costumes, superheroes, pirates, TV and movie characters, decade costumes, kids’ costumes, masks, wigs, capes and accessories.
Costumes That Help You Make an Entrance
From Halloween and school dress-up days to bachelor and bachelorette parties, Christmas parties, festivals, charity events and themed nights out, we make costumes for people who want to stand out, get involved and make the occasion feel bigger. Our range is built for adults, kids, solo partygoers, couples, families and groups, with outfits for almost every theme, event and level of ridiculousness.
Trusted by Over 10 Million Customers
More than 10 million customers have chosen MorphCostumes for costumes that get noticed. We are proud to have grown from the original Morphsuit into a wide range of bold, funny, spooky and memorable costumes for customers around the world.
Award-Winning Costume Innovation
Over the years, MorphCostumes and Morphsuits have received recognition including the Sunday Times Fast Track Award, Real Business Future 50 Awards and Scottish Marketing Society Star Awards. We have also continued to develop original costume ideas through our in-house design and innovation work.
Over 500,000 Quality Checks Every Year
A costume still has to do the basics properly. It needs to look good, feel comfortable and hold up through the occasion. That’s why we carry out over 500,000 quality checks each year, helping make sure our costumes are ready for parties, parades, school events, nights out and everything in between.
Designed Using Over 30 Measurement Points
Fit matters, especially when you’re wearing a full costume. Each costume is developed using over 30 measurement points, helping us create outfits that are comfortable, wearable and easy to move in.
Delivery, Returns and Order Support
We offer a range of tracked delivery options for customers in the UK, US Australia and across many EU coutries, with next working day delivery available. Customers can also track orders online and use our returns information if they need to send something back. We accept major payment methods including Mastercard, Visa, Maestro, American Express and PayPal. We can also be found on Amazon
How to Get in Touch
If you need help with an order, delivery, tracking or returns, please contact our customer support team at support@morphsuits.com. To help us resolve your query quickly, please include your order number, the email address used when placing your order and your name.
Stay Connected
To keep up with new costumes, exclusive offers and seasonal launches, you can sign up to the Morphsuits mailing list or follow MorphCostumes on social media:
Contact info
Morph Costumes. , EH8 8PJ, Edinburgh, United Kingdom
- 07703126046
- support@morphsuits.com
- morphsuits.com
3.6
Average
243 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 75% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from MorphCostumes
We're sorry to hear this. Please email your order number and purchase email address to support@morphsuits.co.uk so we can investigate and assist you.
Reply from MorphCostumes
Thank you for your review! We're delighted to hear your order arrived quickly and that you're happy with the item. 😊
Costume is pretty nice
Costume is pretty nice. Buckles that are on black leggings, for boots, are a little high. I put this on a mannequin for a parade. Delivery was prompt.
18 May 2026
Unprompted review
Reply from MorphCostumes
Thank you for your feedback! We’re glad you liked the costume and that the delivery was prompt. We also appreciate your note about the leggings and will share this with our team. 😊
Great costume and I won first place…
Great costume and I won first place because of it at a pirate metal detecting gig. Thanks
17 May 2026
Unprompted review
Reply from MorphCostumes
Thanks for the great review! Glad you loved the costume and congrats on first place! 🏴☠️😊
Brilliant costume and fast delivery.
Brilliant costume and fast delivery.
7 May 2026
Unprompted review
Reply from MorphCostumes
Thank you for your great feedback! 😊
Exactly as described .
Exactly as described .. Quick and very efficient delivery .
Great service
Thankyou
13 May 2026
Unprompted review
Reply from MorphCostumes
Thank you so much for your kind feedback! We really appreciate it. 😊
Fast delivery and quality costumes
Fast delivery and quality costumes, I purchased the inflatables which my kids love and cant wait to wear for Halloween.
1 May 2026
Unprompted review
Reply from MorphCostumes
Thank you for your lovely review! 🎃 We’re so happy your kids love the inflatables — hope you all have an amazing Halloween this year! 😄
Great costume went down well
1 May 2026
Unprompted review
Reply from MorphCostumes
Thanks for your review! We’re so glad to hear the costume went down well—love that! 😊
Product was fairly cheap and it was as…
Product was fairly cheap and it was as expected. Good fancy dress stuff.
2 May 2026
Unprompted review
Reply from MorphCostumes
Thanks for your feedback! We’re glad to hear the product met your expectations and worked well for your fancy dress.
The product never arrived
The product never arrived. Your team did communicate that for whatever reason you could not locate my address that has been the same since 1989.
To date I still do not have my order (which is fully paid for) and no one from your company has responded to any of my emails.
I am extremely disappointed and frustrated.
Please call me to resolve this issue.
949-636-9802
Jay Mills
2 May 2026
Unprompted review
Reply from MorphCostumes
We’re really sorry to hear this and understand your frustration. This isn’t the experience we want for our customers. Please email us at support@morphsuits.co.uk with your order details, and we’ll prioritize your case and get this resolved as quickly as possible. Thank you!
Delivery was delayed
Delivery was delayed, but there was no notification. Per the company’s website, I was expecting a shipper tracking link. But none was sent
30 April 2026
Unprompted review
Reply from MorphCostumes
Thank you for your feedback, and we’re sorry for the delay and lack of communication. Please email our support team with your order details and we’ll provide the tracking info and look into it right away.
I purchased this military girl costume…
I purchased this military girl costume for my granddaughter, who is in a play at school. She is a big sized girl, and hard to fit. I had ordered one elsewhere, where measurements were given for an exact fit. Waited for it to get here from Pakistan. When it arrived it was Super nice, great quality,but it didn't come close to fitting. So I orderded one from MORPHSUITS. Put a rush on it for fast delivery. It arrived, it fit, very well made costume. Sizing was perfect. I wish I would have found them first. Would have saved me hundreds of dollars. Thanks Morphsuits you saved the day, and the play. I would definitely recommend you, plus keep you in mind for next time. We have a budding star. Constance
15 April 2026
Unprompted review
Reply from MorphCostumes
Hi. We are so glad we could help make her big moment, sound like there will be many more to come. Thank you so much for letting us know.
Fantastic for the low price
The costume matches the photos and fits great! It arrived in just a few days. I'm quite happy with it, and this was a much better shopping experience than amazon or walmart.
15 April 2026
Unprompted review
Reply from MorphCostumes
Thanks so much for your kind review! We’re really glad to hear the costume met your expectations and arrived quickly — and even happier that you had a great experience with us. 😊
A great costume which was well received…
A great costume which was well received at the occassion.
11 April 2026
Unprompted review
Reply from MorphCostumes
Thanks so much for your feedback! We’re delighted to hear the costume was a hit at the occasion — that’s exactly what we love to hear 😊
Responsive service
Responsive service, there was an issue with my delivery tracking link and it was dealt with immediately. I'm a very happy customer!
8 April 2026
Unprompted review
Reply from MorphCostumes
Thanks so much for your kind words! We’re glad we could resolve the issue quickly and that you’re happy with the service. We really appreciate your feedback. 😊
Still waiting for a refund
I have still not received my refund a month since returning the costume.
10 April 2026
Unprompted review
Reply from MorphCostumes
We’re really sorry to hear this and understand your frustration. Please could you email us at support@morphsuits.co.uk with your order details so we can look into this and get this resolved for you as quickly as possible.
I need a costume for Mardi Gras and I…
I need a costume for Mardi Gras and I found this tux. I honestly didn't think I would get it in time but I did. The shipping was fast and when I got the suit it fit. Amazing. I will order from them again.
24 February 2026
Unprompted review
Reply from MorphCostumes
Thanks so much for your great review! We’re really happy to hear your order arrived in time for Mardi Gras and that the fit and service were spot on. We really appreciate your support and look forward to your next order! 😊
Ordering was easy. Costume was nice
Ordering was easy. Delivery was as promised. Sizing of costume was accurate and conformed to the sizing chart.
Only one minor complaint and a suggestion:
Complaint-- The yellow banana part of the costume had a couple red streaks on it like some kind of dyed liquid had been spilled on it
Suggestion-- The lower part of the banana could use some stuffing to give it some shape. I put some packages of gauze and a neck pillow in there to give it some shape.
23 March 2026
Unprompted review
Reply from MorphCostumes
Thanks for your feedback! We’re glad to hear ordering was easy, delivery was on time, and the sizing worked well. We’re sorry about the red streaks on the banana costume and appreciate you flagging it, we’ll pass this on to our team. Your suggestion about adding more structure to the lower part is also really helpful and will be shared with the product team. 😊
Unfortunately my costume never arrived
Unfortunately my costume never arrived, but this was the fault of the courier Evri, not Morphsuits. They sent out a replacement (also lost my Evri) and then refunded me once I informed them that the outfit had not arrived in time for the occasion. So i cannot speak for the quality of the products but the customer service was fantastic.
28 March 2026
Unprompted review
Reply from MorphCostumes
Thank you.
Two attempts and zero packages
Initial order placed, delivery estimate 2 days. Chased after a week and told it had been lost during pick up by courier. Replacement order arranged for next day delivery. Chased that two days later, had a dispatch issue and was also lost. Told I’d get a refund instead. That takes 7 days apparently. Will be quicker than delivery in that case.
Completely incapable of fulfilling orders.
27 March 2026
Unprompted review
Reply from MorphCostumes
Hi! We’re really sorry to hear about this and understand your frustration. This is not the service we aim to provide. Please email us at support@morphsuits.co.uk
with your order details so we can look into this and help resolve it for you.
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