Pizza GoGo Reviews 

366
TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, most reviewers were unhappy with their experience overall. Many customers frequently reported significant delays in order delivery, often waiting over an hour, and noted that their food arrived cold. People also encountered issues with incorrect orders, such as wrong items or missing toppings. Furthermore, some consumers described the food quality as poor, with pizzas being burnt, soggy, or having minimal and unappetizing toppings. Some people were dissatisfied with the staff, citing instances of rudeness and unhelpfulness. A few others also noted concerns about food quality, with reports of ingredients not meeting expectations. Conversely, a small portion of people found the product quality satisfying, describing pizzas as delicious, hot, and well-made with fresh ingredients. Additionally, some reviewers praised specific staff members for excellent service and politeness.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality, with some customers praising the pizzas as amazing,... See more

Quality

Customers had ambiguous experiences with quality, with some reviewers praising the food as "amazing,"... See more

Order

Clients share negative opinions on order experiences, with many expressing frustration over incorrect orders,... See more

Staff

Reviewers mention ambiguous feedback about staff, with some customers praising managers and delivery drivers... See more

Service

People report ambiguous experiences with service, with some customers praising the great service, hot and... See more

Reviews shaping this summary

Rated 2 out of 5 stars

The pizzas taste good, but the service is very poor. Most of the time, they have delayed service — it usually takes more than an hour after placing an order. On one occasion, it even took 1 hour and 4... See more

Rated 2 out of 5 stars

Good pizza but the delivery driver shouldn’t be working there, first time he came he said it’s his birthday and as I live in a flat can I meet him downstairs which I said no I’m in my pyjamas, he came... See more

Rated 1 out of 5 stars

COALVILLE STORE "(LEICESTER) gave the family food poisoning. made a large order including multiple chicken items and all 6 of us were seriously ill for the next 3 days. order time is slow and the f... See more


Company details

  1. Pizza Delivery
  2. Pizza Takeaway

Information provided by various external sources

Our mission is to provide every pizza lover with daily made, fresh dough pizzas using only high quality ingredients at a fair price. We will do this by focusing our energy and funds on providing good food and a good service to the customer at all times. --Going since '87--


Contact info

2.7

Poor

TrustScore 2.5 out of 5

366 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.7

All reviews

(366)

51 reviews in the last 12 months

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Rated 1 out of 5 stars

Pizza Gogo Fargosford in Coventry

Pizza Gogo Fargosford, Coventry.

The owner has always been rude and disrepectful to customers. Tonight wasn't different. I witnessed a customer place an order, and wanted to pay with her card. The owner kept her waitng and she politely reminded him that she will like to pay with her card. the owner said 'wait' with a angry face. The customers in the shop around looked at each other. One of the customer shook her head. The customer left the shop because of the way the owner treated her. The first customer who I met there got her order mixed up by the staff. She had to correct him about her order and change. I ordered my food and waited. I was shocked when the owner took my order next door without saying a word to me. I asked where is my order, he said go take it next door. I was standing infront of him and he took my food next door. I told him how dissatified I was and how rude his behaviour was, and he told me never to come back. He has treated me so badly on many occassions . There was a time I asked about the hike in the price and he said how much are you even paying that you are questioning my price and he did it with a very angry face. Sometimes I go there and say hello and he completely ignores me. He tends to treat customer badly.

22 February 2024
Unprompted review
Rated 5 out of 5 stars

Over 5 years been our number 1 Pizza supplier

Have been using Pizza GoGo Dunstable for over 5 years, and never once have they let us down. Every pizza delivered piping hot, fresh, made with quality ingredients and delivered with care. We even call in to get our pizzas when passing the shop. By the sound of other reviews, maybe Dunstable should be the flagship in how the rest of the shops should be run.

26 January 2024
Unprompted review
Rated 1 out of 5 stars

Disgusting service and food

Disgusting service and food.

On the app it tells you the driver carries up to £10 in change. On arrival 1 HOUR LATER. He’s got no change for £34.69 meal. And wants me to pay £40!! I refused to he told me to go out to a shop to get change!

Than the food. I wish I could post pictures.
Burnt over cooked. Dry. Nasty. Cheap tasting ingredients.

This is unrecognisable from past experiences. I’ve deleted the app. And emailed them to tell them they owe me a full refund.
Mi didn’t even finish a single slice of pizza. The whole black burnt pizza is going in the bin. As are the dry chicken. Burnt chips. And burnt cookies.

WASTE IF TIME AND MONEY

DO NOT ORDER FROM THE UPMINSTER BRANCH OF PIZZA GO GO.

20 January 2024
Unprompted review
Rated 2 out of 5 stars

Cardboard Pizza😕

Ordered spicy veg pizza thin crust and regular cheese and tomato from pizza go go Luton. Unfortunately, this was the worst pizza it was very dry tasted like cardboard. This was very disappointing 😞 😕 as I ordered before from them and it was great. Don't understand what happened

19 January 2024
Unprompted review
Rated 1 out of 5 stars

SYDENHAM BRANCH

SYDENHAM BRANCH - Ordered vegetarian pizza at 12:15am - delivered a meat feast - they then took back the meat feast and delivered a second pizza which is also wrong it has pepperoni instead of pineapple- cant be bothered to call them back wont be returning ever to this store

14 January 2024
Unprompted review
Rated 3 out of 5 stars

Cold and very salty

It took almost an hour to deliver. 1 star off for cold pizzas and soggy potato twists and 1 star off - for very hight level of salt.
Otherwise, it would be a great choice.

12 January 2024
Unprompted review
Rated 1 out of 5 stars

What a shame this name has pizza go go

What a shame this name has. In general as a bad pizza we all accept the cheap five however last night we paid for 2 pizzas expecting nothing more than what it was and nothing turned up at all. Our money was taking , no pizza turned up and no phone no directly to ask were the pizza was. Have been on hold for over 45 minutes. These guys take your money and don’t deliver your food , I am shocked I must admit of the arrogance it’s offensive. Pizza go go 😂😂

1 January 2024
Unprompted review
Rated 5 out of 5 stars

Pizza Gogo in Norwich was great

Pizza Gogo in Norwich was great! New Year’s Eve delivery and it was quick, food was hot and the vegetable lasagna was delicious. Hope they don’t run out of it as nowhere does vege lasagna anymore!

1 January 2024
Unprompted review
Rated 1 out of 5 stars

Rude manager

A family member ordered 4 pizzas and they didnt come with garlic sauce when said family member called the branch they accused him of lying and the manager began to curse at him. After a bit the driver came back where we found out that he left the bag of garlic sauces outside.

30 December 2023
Unprompted review
Rated 1 out of 5 stars

First time and never again

First time and never again. Bought a large hot chicken pizza with cheese crust. 1- it wasn’t hot. 2- the cheese in the crust was not even melted, it was still cold and sticky in your mouth. Waste of money but more waste of time. 👎🏽

24 November 2023
Unprompted review
Rated 1 out of 5 stars

Unsatisfactory

The pizza was over cooked, very dry . I ordered a Tuesday special which was a small pizza, potato wedges and garlic bread, I got small pizza and potato wedges. Was not the first time this has happened. My order was from Southwark park road London .. will not order again.

21 November 2023
Unprompted review
Rated 1 out of 5 stars

Blaggers and Cowboys

Wrong order, poor quality, no refund customer service totally ignored me.

I called to say it's the wrong order, they said they can't deal with complaints. I emailed customer services several times and they just ignored me. I then tried to call and it just plays music - they have clearly redirected my number to the waiting music.

They basically stole £30 off me and won't rectify their mistake.

They are total blaggers.

29 October 2023
Unprompted review
Rated 1 out of 5 stars

Order never arrived and tried to scam me

Order never arrived. Contacted them and they told me they had no number to contact and their driver did the best they could (I had given them my number and our apartment building has a doorbell system),so they clearly didn't do their best. Very rude person then told me that "Brother, our driver came and you werent there, we can charge you an extra 2 pounds to try again". Scummy and disrespectful. Ive never heard of a restaurant charging for a reorder. Dont by from these people

1 November 2023
Unprompted review

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