My account (User ID: 62896509) had a withdrawal of ₹32,049 pending. Instead of paying me, Pin-Up: ✔️ Asked for endless documents (ID, bills, SIM, video, deposit proofs, IP, mobile model)... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I don’t understand why Pin-Up blocked my account after forcing me to complete 5–6 different verification steps. They never explained which “fake document” I supposedly submitted. Every single document I provided was 100% original, including payment proofs and statements.
After all my effort, they still blocked my account without any valid reason. If my account is not unblocked, I will expose this unfair behavior on every possible social media platform. I have kept all evidence and will not hesitate to share it publicly.

Reply from PIN-UP
Account id - 42254903
Amount debited My account but not credited pin up bet balance
I have checked with the bank and they said the money sent successfully
But not credited amount

Reply from PIN-UP
My account id- 78238724
Deposit amount not credited
Amount debited my account but not credited pin up balance

Reply from PIN-UP
Pinup cashino is one of wrost cashino i have use ever. It doesn’t give to withdrawal and also not give to proper reply on chat

Reply from PIN-UP
Facing issue in india for withdrawal as if i add money its instant but when i place request for any amount withdrawal its says under process and after sometimes it says cancelled by player but actually its by them so that they don’t have to pay back to players my id is 919711633070

Reply from PIN-UP
I registered on pin up and I verified my account on 26 July 2025. At first I was losing bets but when I won some bets my withdrawal was block and I was asked to do additional verification a video verification. After many days I was asked to provide my Electricity bill and after many days I was asked to provide a contract I had with my mobile number telephone provider. I have done all expect the written contract because MTN NG doesn't give such documents but I provide them with video evidence that my mobile number belongs to me using MYMTN app. My withdrawal is still blocked. I have 221 USD in my balance. It is obvious they are looking for an excuse to take my money. They are beginning to behave like scammers.
My account ID is 32494098

Reply from PIN-UP
This PINUP adopted my money, recently on 25.08.2025 date. I transfered about 250 USD to the card which they provided to me. But i could not prove this action. I sent all documents, bank statement, cardtocard successful transaction receipt but they avoid all and my 250 USD flow away.
I asked to my bank also they says that this amount successfully transfered to PINUP provided card by code RRN (transaction number) 18574452573 . But PINUP without checking them bank account replies .
Dear users, dont deposit much money. They will adopt it and you will be on my situation.
My PINUP ID is: 25457541

Reply from PIN-UP
Excellent experience as it offers a wide variety of entertainment options for players. Very complete, with its attractive and easy-to-understand design, they are very fast in the payment process.

Reply from PIN-UP
The Pin-up platform is convenient and clear, which makes the game process comfortable even for beginners. The prompt support service pleases, quickly resolves emerging issues. Payments are made on time, which adds confidence to the bookmaker. I am pleased with the good odds, a large range of bets on many sports. The line for betting on totals or handicaps is very convenient. In general, a great place for those who want to try their luck and enjoy the game.

Reply from PIN-UP
It's been 24 hours , I didn't received my withdrawal, they are keep saying wait, wait, I stopped playing here for a while and came back intead of playing with my regular sites, I deposited here, that is the worst decision I made, If u want wait to receive ur own money and u need wait 24hours and later they will say u need to wait an other 24 hours, do u guys thing this is how the genuine sites are do like this, I clearly say genuine sites are always looking in to customer satisfaction, I also gone through many reviews all are related withdrawal, they are not giving, I m not thinking about that I didn't received my withdrawal, I m letting u guys know that don't play like this type of fraud sites, they are clearly fake, play with reputed sites, If I receive my withdrawal, I will update u guys here again, else u guys can consider, they don't give money for their players, this only true.. and the latest update I received my withdrawal a few minutes ago, thank you

Reply from PIN-UP
I have been using since 2 days. I Wager a bonus of 10000k. After wagering requirement I won 72000k.when I go to withdrawal they told me you have to verify your account then withdrawal will be available.then i finished my verification process and it's done. After verification process I made a withdrawal request it's been pending since 3 hours.after that my account was blocked.they told me your account is blocked due to bonus abuse and multiple accounts you have that's why we blocked your account. I don't have any another account of pinup but they told me that. They can't give us to their money so they blocked me . I Wager a bonus of 10000k wagering requirement is 5L. i finished it and I got the bonus winnings 72000k. Now I don't know what to do
Pin up casino is fake a casino don't trust it.
After I wrote this review pinup casino replied like this.please clarify your issue we'll investigate your issue so please reach us.
I did everything what they told me.but my account blocked still right now.

Reply from PIN-UP
Great site at the start. Processed one withdrawal. Since then have been losing everything on casino and sports. Finally had a nice win and put in a withdrawal, and now my account is UNDER REVIEW and the wait is 30 BUSINESS DAYS. NO ONE NOTIFIED ME, CHAT AGENTS ARE USELESS, NO RESOLUTION OR EXPLANATION. Will be putting one star until resolved. Stay AWAY very shady business practices
UPDATE: THEY ADMIT IT WAS ALL A LIE, A TACTIC TO REVERSE WITHDRAW. TAKE ZERO ACCOUNTABILITY. STAY FAR AWAY FROM THIS SITE ALL OF THE REVIEWS ARE FAKE..
PHILLIPPE WITH CUSTOMER SUPPORT SAID IT WOULD BE 30 DAYS FOR A WITHDRAWAL BECAUSE MY ACCOUNT WAS SUSPENDED. ONLY AFTER WITHDRAWING LEADING ME TO REVERSE WITHDRAW . BUT I CAN DEPOSIT TONS OF MONEY AND NEVER BE NOTIFIED? NOW YOUR SUPPORT SAYS IT WAS A MISTAKE. NEVER GOT ONE "informing" EMAIL. WAKE UP

Reply from PIN-UP
Not trust worthy sites, played my favourite slots not once but many times. The outcome baffles me lol!!! Never have I seen rigged slots like this.

Reply from PIN-UP
I’ve been playing on Pin-up.bet for a while, and so far I’m satisfied. The site is user-friendly, and there’s a huge selection of games and sports to bet on. I especially enjoy the live casino and regular promotions.
Deposits are quick, and my first withdrawal was processed in about a day. Just a heads-up – they do require ID verification, which is normal for most casinos.
Customer support was polite and answered my questions fast. I like that they’re available 24/7.
Overall, Pin-up.bet feels reliable and offers good entertainment. Would recommend, especially for those who enjoy both sports and casino games!

Reply from PIN-UP
I am deeply disappointed with Pin-Up’s treatment of my betting account (Username: Manish4102), which was blocked while holding ₹20,286. I have fully complied with their verification process, including three video call verifications, answering almost all questions correctly. Despite this, my account remains blocked without any clear explanation.
If a site blocks your account without proper reason or communication, it shows the platform is unreliable and potentially a scam. This lack of transparency and fairness is unacceptable. I expect either immediate reinstatement of my account or the full release of my balance. If this issue is not resolved promptly, I will escalate it to consumer protection authorities.
All my friends, please stay away from this site.
Also, how is it possible that a site with such poor treatment has an average rating on Trustpilot? I question the integrity of the reviews and the platform itself.
Account I’d 60745089

Reply from PIN-UP
I really enjoyed this online casino — it’s user-friendly and enjoyable to play. I especially appreciate the high standards of security and confidentiality. It offers a wide range of attractive games, making time fly by quickly. The support team deserves special mention — their professionalism and responsiveness are impressive. Withdrawals are very fast, and the variety of deposit and payout options makes the process even easier. Overall, I am very satisfied with Pin-up and consider it one of the best gambling sites.
Fake site
Dear player 1things keep in mind that if website blocking your account means this website is fake.
After blocking your winning is also forfeited in pin up.
Please stay away from this site.

Reply from PIN-UP
They waited till I deposited then disabled my account for Extra video verification. It's been 1 month still haven't received any feedback. You can keep the money. I see from all other reviews this is just what you do until people give up. I hope your license gets revoked.

Reply from PIN-UP
My first experience great I won and got withdrawal within the time frame. Excellent support no doubt very helpful Easy KYC system. Only thing which I don't like is I have two login twice in browser even after entering correct username and password rest everything is perfect.
Username Padmi1616
Big Scammer Site. They just scam my 189,000 BDT almost 1,500$ . without any reason they asked my payment method statement and after given they just blocked my account and accused me of fraud. ( I didn’t take any bonus from them) .I told them to check my bkash statement via online to clarify that it’s all original and in my name but they just blocked my account with my fund. They are big scammer. And now they asking video verification and asking question but after given all answers they just blocked account. They are all bustards in customer service . They just talking with customers bulshit. After live face verification they called fraud. Don’t Register here they are big scammers. I have all proof. If anyone needs proof just send me a message in telegram: @Abadot92
Don’t trust them they are big scammers. If you deposit in there site you will loose your money
Very soon. When you have money in your account , sure they will hang your money with so called name of verification. That will be live verification but still they will call you fraud. But Reality is they are big Scammers. If They reply here with nonsense explanation , in that case just proof me fraud. You bustard i have proof that all my documents are original. Just visit www bkash com and asked them with my number and statement . Otherwise don’t try to scam people.

Reply from PIN-UP
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.