Phoeracosmetics Reviews 

408
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the fast delivery of their orders, with many appreciating the quick service. Many also express satisfaction with the products, particularly foundations and lipsticks, finding them effective and of good quality. However, some people mentioned issues with product quality, such as dry eyeliner or items arriving broken. There were also instances where the received product did not match the color shown online or the ordered item. A few other people also felt that some products caused adverse reactions, leading to dissatisfaction with the company's resolution process.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and experience. Many customers express satisfaction,... See more

Quality

Reviewers mention ambiguous feedback about quality, with some customers praising the products as affordable,... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting its speed and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just ordered samples of 2 different shades to find correct tone but not quite sure I have got it right yet because the peach one was out of stock and am thinking that might be the right shade for me v... See more

Rated 5 out of 5 stars

So glad I got the colour I've been trying to get off Amazon so long never thought to go straight to your shop so really pleased love your lipstick and colour x


Company details


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3.7

Average

TrustScore 3.5 out of 5

408 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 7% of negative reviews

Typically replies within 24 hours

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3.7

All reviews

(408)

34 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love the makeup

Love the makeup. Usually use Estee lauder but this is just as good and I prefer the pump rather than just a bottle. Quick delivery as well.

3 February 2023
Rated 1 out of 5 stars

Awful company

Awful company. First time order and missing 3 items and no one responds to live chat or other communication methods . Avoid at all costs!!

16 February 2023
Unprompted review
Rated 1 out of 5 stars

Make up is awful

Make up is awful. I bought an eyeliner and 2 lipsticks. Lipsticks don't stay on and colours don't match the colours advertised. Eyeliner was a lovely colour but smudged really bad. Don't waste your money.

1 February 2023
Rated 5 out of 5 stars

Love this foundation

Easy to use website and purchase.
I am 55 and a lot of foundations are too drying/heavy/fade as the day goes on. And Phoera is the exact opposite. It creates a lovely even finish that lasts and my skin feels and looks younger. I'm on my 4th bottle. And it's a great price too for the quality of the product.

17 January 2023
Rated 5 out of 5 stars

i love these produsts there foundation…is fabulous.

i love these products there foundation is fabulous, a small amount and it last so well, i use it along with there primer, will continue to use this product. ordered and arrived in a few days packed well in a lovely box, with products all individually packed.

25 December 2022

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