Peter Clarke Estate Agent and Letting Agent Reviews 480

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and positive attitude, making interactions pleasant and efficient. Many people highlight the exceptional customer service, appreciating the personalized and supportive approach throughout various processes. The service provided is frequently described as excellent, with consumers noting the efficiency and ease of their overall experience. However, some customers also noted feeling pressured regarding viewing times and a lack of personal touch during their sale, mentioning that they often spoke to different agents and did not receive congratulatory messages.

What people talk about most

Staff

Clients share positive opinions on staff. Many reviewers praise the team's professionalism, efficiency, and... See more

Service

Users describe positive interactions with service, highlighting efficiency, professionalism, and helpfulness.... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the proactive and supportive approach of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Selling our rental property through Peter Clarke Estate Agents was easy and smooth. From making initial contact they under took the valuation, viewings and the final stretch as we negotiated and... See more

Company replied

Rated 5 out of 5 stars

Last year I sold and bought my new house through Peter Clarke and had a wonderful experience. I specifically want to thank Pav who is wonderful. She is kind, reassuring and just gives off such posit... See more

Rated 5 out of 5 stars

We’ve had a fantastic experience with Peter Clarke Estate Agents, and especially with Emma in the Stratford office. Emma was our property manager for around 8 years previously and was consisten... See more

Rated 5 out of 5 stars

I can’t recommend Peter Clarke highly enough. Camilla supported us from start to finish throughout an extremely tricky process- i honestly don’t think we would have managed to secure the property had... See more

Company replied


Company details

  1. Real Estate Agents
  2. Apartment Rental Agency
  3. Chartered Surveyor
  4. Commercial Real Estate Agency
  5. Real Estate Consultant
  6. Real Estate Surveyor

Written by the company

Peter Clarke are leading Estate Agents, Letting Agents & Chartered Surveyors with offices in Stratford upon Avon, Leamington Spa, Wellesbourne, Shipston on Stour, Chipping Campden. We’re trusted experts in the local property market and have been for over 30 years with many, many proven results. Our dedicated team of experienced professionals will help you navigate your sales or lettings property journey to protect your property investment.


Contact info


4.8

Excellent

TrustScore 5 out of 5

480 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Excellent customer service

Bought my new build house through Peter Clarke and I have to say they have been absolutely amazing. They have always been so friendly and courteous, keeping me well informed at all times. They have made the house purchase a positive experience. I would definitely recommend them. Particularly Jacqueline and Renee. Thank you!

2 June 2023
Unprompted review
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Reply from Peter Clarke Estate Agent and Letting Agent

Thank you very much for your kind review. The Team at Peter Clarke wish you luck in your new home.

Rated 5 out of 5 stars

An estate agent that really cares

My journey to move home actually began back in 2020. I made a purchase from Peter Clarke and Co for a lovely apartment. The whole process was quick and painless and I reached completion within 8 weeks. During this period, I was constantly kept informed on progress and any potential issues were quickly flagged and dealt with. My initial impression was that this estate agent really care as opposed to just trying to make a sale. It was evident the amount of time and effort they put in at every stage and they really did their best for me to make the process as easy as possible. Move forward 2 years and I was on the move again, be it at one of the most challenging times of all with the pandemic and associated budget crisis. Due to the good experience I had previously had, I decided to ask them to sell my place to move back down South. It was not easy and really took some effort, but the team really looked after me. The level of customer service received was always polite and professional. Despite the many challenges of the current times, they managed to sell my place and help with the many challenges and blockers along the way. I would personally like to thank Renee, Matthew, Jane and the rest of the team. I will always remember and be grateful for the excellent service I received.

12 May 2023
Unprompted review
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Reply from Peter Clarke Estate Agent and Letting Agent

Thank you very much for your kind review. It has been a pleasure working with you on both occasions and has certainly had its ups and downs. The Team at Leamington wish you luck in your new home.

Rated 5 out of 5 stars

Amazing estate agents ,nothing was to…

Amazing estate agents ,nothing was to much trouble always kept me informed no matter how big or small the feedback,kerry is a credit to the company always had time for me just amazing I highly recommend ☺️

27 January 2023
Unprompted review
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Reply from Peter Clarke Estate Agent and Letting Agent

This is great to hear, thank you!

Rated 5 out of 5 stars

Excellent Professional Selling Experience

We invited Peter Clarke estate agents to value our home initially because they were selling the new build property we were interested in buying. Matthew Corrall impressed us from the very beginning with his presentation, research and knowledge of the property and local area. Matthew dealt with the whole process of the sale which made everything straightforward from start to finish. An estate agent’s reputation is dictated by the knowledge and professionalism of its staff, Matthew is a great asset to Peter Clarke’s agency and we would not hesitate to recommend because of our confidence in him.

4 May 2023
Unprompted review
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Reply from Peter Clarke Estate Agent and Letting Agent

Thank you so much for your kind words, it was our pleasure to work with you on the sale of your wonderful home.
I am so glad you were happy with the service we provided and wish you every happiness in your new home.

Rated 5 out of 5 stars

It’s unfair to pick out one individual…

It’s unfair to pick out one individual within their team because everyone with whom I dealt was professional and really at the top of their game so it’s easy to see why Peter Clarke are number one in the Stratford area

26 April 2023
Unprompted review
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Reply from Peter Clarke Estate Agent and Letting Agent

Thank you for your wonderful review!

Rated 5 out of 5 stars

Fantastic and Professional Service

We had the absolute pleasure of dealing with Matthew Corrall and his team. From the realistic valuation to a sale above asking through managing a complicated buying/selling experience (to put it mildly), Matthew's calm, professional and diligent successful approach ensured we completed on the correct day even though I felt it would all fall through in the chaos!

We cannot recommend Matthew at Peter Clarke highly enough. He is an absolute first choice for this.

9 December 2022
Unprompted review
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Reply from Peter Clarke Estate Agent and Letting Agent

Hi Dhushy, Thank you so much for your lovely review. It has been an absolute pleasure working with you and your family. We are all glad we were able to help and we wish every happiness in your new home and hope to see you all very soon. Matt

Rated 5 out of 5 stars

Happy House Move

We recently moved house and had the good fortune of using the services of Peter Clarke and Co at their Shipston on Stour Office.

Sally and her team - Kim and Sophie, are fantastic.  They handled both the sale of our property and our onward purchase with superb efficiency.

The reason things went smoothly was the excellent level of  communication that Peter Clarke maintained between all parties, nothing was too much trouble, and they always answered our calls and queries promptly.  

We would highly recommend Peter Clarke & Co with confidence as they do an excellent job.

24 February 2023
Unprompted review
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Reply from Peter Clarke Estate Agent and Letting Agent

Thank you very much for your kind review. The team at Shipston are so pleased you managed to move to your new home and hope you will have many happy years there.

Rated 5 out of 5 stars

My first impression of Renée was spot…

My first impression of Renée was spot on, from the day she called to value my property right through to completion. I trusted her implicitly as she talked me through the initial process and we spoke regularly from that point on. The feedback cards after each viewing were really helpful and I honestly felt she was as delighted as I was when we received the offer I accepted. My property was listed on 19th October, open house booked for 29th October with sale agreed 2nd October 2022. Completion was 16th January 2023. 8 offers from 9 viewings! Renée and the team were so professional throughout and a credit to Peter Clarke. I would have no hesitation in recommending. Thank you

23 February 2023
Unprompted review
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Reply from Peter Clarke Estate Agent and Letting Agent

Many thanks for your kind review. We are very happy that you were able to list, sell and secure your new home through Peter Clarke & Co. It was a pleasure working with you and we wish you luck in your new home.

Rated 5 out of 5 stars

Very Professional and communicative

Used Peter Clarke Estate Agents to sell my late mothers property, they were very understanding of of our situation. We were regularly kept up to date with the process of the sale of the property. The whole team at the Leamington Spa Office were professional and efficient, the sale went smoothly and quickly with out any issues. Would recommend using these professional people. A very big thank you to all the team at the Leamington office.

20 February 2023
Unprompted review
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Reply from Peter Clarke Estate Agent and Letting Agent

Thank you for your kind words Mr Gough, we were all happy to be able to assist you in the sale of your late mothers home. We wish you and your family all the very best and thank you for the business.

Rated 1 out of 5 stars

Make sure you check your legal packs…

Make sure you check your legal packs especially around boundaries on new properties. The implications of our experience took 2 years to sort and thousands of pounds.

6 February 2022
Unprompted review
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Reply from Peter Clarke Estate Agent and Letting Agent

Dear Mr Blackburn, we are sorry to hear of your experience when buying a new build property. As selling agents we are not responsible for sorting out boundaries as this would be the responsiblity of your Solicitor prior to exchange of contracts. However, if we can help in anyway please feel free to contact us on 01926 870145

Rated 5 out of 5 stars

Renee did a great job helping us…

Renee did a great job helping us purchase our home through Peter Clarke & Co.

10 August 2022
Unprompted review
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Reply from Peter Clarke Estate Agent and Letting Agent

Thank you for your kind review, we hope that you are very happy in your new home.

Rated 1 out of 5 stars

Landlords be aware if your renting out

Landlords be aware.
Promise the world but deliver tenants not fit for your property's.
If your property is in a nice area don't use these clowns. Numerous complaints within a week and ongoing for months yet no action. So surrounding residents not happy with tenants from day 1.
A so called agent ( Mr M Scott) promises to act but nothing 0% action taken. Looking at property will need doing up again within a year
**reply to Michael Scott
Nearly a year you've been " speaking " to them, clearly works well.
And no I certainly wouldn't be a client of yourselves as the 38 houses I look after we use estate agents who make sure we don't get tenants like this.
And communication is key something you certainly don't master by ignoring people

19 January 2023
Unprompted review
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Reply from Peter Clarke Estate Agent and Letting Agent

Dear Mr Hagley

I am aware that you are not a client of Peter Clarke but live close to a property managed by Peter Clarke. I have received complaints from you previously and on each occasion have spoken with the tenants and received assurances. As you know, the tenants have offered to have a conversation with whoever the complaints are, in an effort to resolve the situation but this is something you do not wish to do.

As agents for the property our power to intervene are extremely limited but I will speak to the tenants again and explain your comments.

Michael Scott

Rated 5 out of 5 stars

Highly recommend

From start to finish the service was terrific, the whole team were very helpful could not fault.

6 December 2022
Unprompted review
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Reply from Peter Clarke Estate Agent and Letting Agent

Thank you Michelle, we are pleased the property sold and the sale completed quickly.

Rated 5 out of 5 stars

Fantastic!

Fantastic service from Renee and all the team at Leamington Spa. Professional, caring and respectful thoughtout the sale of my parents home from beginning to end. My Father moved to a Nursing Home and Renee made sure the sale of the house went as smoothly as possible. A difficult situation for the family was made so much easier knowing that Renee was tying up all the loose ends to make sure the sale ran smoothly for us. Cannot recommend this Estate Agents highly enough. Thankyou!

11 November 2022
Unprompted review
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Reply from Peter Clarke Estate Agent and Letting Agent

Thank you very much for your kind review, much appreciated.

Rated 5 out of 5 stars

House sale

The whole team were professional and efficient. They responded quickly to my queries and kept in touch throughout the sale. It was more complicated as I was selling the house for my mother who had moved into a care home but they made my experience much better than I had anticipated.

7 November 2022
Unprompted review
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Reply from Peter Clarke Estate Agent and Letting Agent

Thank you very much for your review!

Rated 5 out of 5 stars

We have just completed the purchase of…

We have just completed the purchase of a property in Shipston on Stour and we cannot speak highly enough of our dealings with Sally, Kim and Sophie in the Shipston office. They have been very pleasant to deal with and helpful, efficient and open at all stages of the process. Very professional.

28 October 2022
Unprompted review
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Reply from Peter Clarke Estate Agent and Letting Agent

Thank you Mr Griffiths

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