Peter Clarke Estate Agent and Letting Agent Reviews 481

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive energy, making the entire process smooth and stress-free. Many people highlight the exceptional customer service, noting the team's efficiency, clear communication, and supportive approach throughout their interactions. However, some people were dissatisfied with specific interactions, mentioning instances where communication felt impersonal or where they encountered unhelpful staff members. A few other people also felt that the personal touch they expected was sometimes missing from the process.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team's professionalism,... See more

Service

Users describe positive interactions with service, highlighting the professional, honest, and client-focused... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and responsiveness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Last year I sold and bought my new house through Peter Clarke and had a wonderful experience. I specifically want to thank Pav who is wonderful. She is kind, reassuring and just gives off such posit... See more

Rated 5 out of 5 stars

Selling our rental property through Peter Clarke Estate Agents was easy and smooth. From making initial contact they under took the valuation, viewings and the final stretch as we negotiated and... See more

Company replied

Rated 5 out of 5 stars

We’ve had a fantastic experience with Peter Clarke Estate Agents, and especially with Emma in the Stratford office. Emma was our property manager for around 8 years previously and was consisten... See more

Rated 5 out of 5 stars

I can’t recommend Peter Clarke highly enough. Camilla supported us from start to finish throughout an extremely tricky process- i honestly don’t think we would have managed to secure the property had... See more

Company replied


Company details

  1. Real Estate Agents
  2. Apartment Rental Agency
  3. Chartered Surveyor
  4. Commercial Real Estate Agency
  5. Real Estate Consultant
  6. Real Estate Surveyor

Written by the company

Peter Clarke are leading Estate Agents, Letting Agents & Chartered Surveyors with offices in Stratford upon Avon, Leamington Spa, Wellesbourne, Shipston on Stour, Chipping Campden. We’re trusted experts in the local property market and have been for over 30 years with many, many proven results. Our dedicated team of experienced professionals will help you navigate your sales or lettings property journey to protect your property investment.


Contact info


4.8

Excellent

TrustScore 5 out of 5

481 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This is the Estate Agent for you!!

My experience of this Company is comprised solely of my dealings with Sara Jordan (Branch Manager of their Leamington office) and Pav Hayer (Company Negotiator, of that same office), both of whom were instrumental in bringing to a successful Completion the sale of my late father‘s property, a few weeks ago.

In short, these two young ladies were absolutely exemplary and made the entire process bewilderingly straightforward and painless. From the outset (and throughout) they were utterly professional; genial, dependable, trustworthy, reliable, kept me fully informed of all developments and were always infectiously encouraging and unfailingly optimistic.

They were a credit not only to Peter Clarke Estate Agents themselves, but also to a profession which is very often viewed in a somewhat dim light.

I wouldn’t hesitate to recommend this Company to anyone faced with the prospect of tiptoeing through the minefield of Estate Agents in this area; you’ll be hard-pressed to find a better level of client-focused service.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Peter Clarke were excellent estate…

Peter Clarke were excellent estate agents throughout my tenancy. They responded quickly when I was looking to view the property, very responsive during the process of preparing contracts, etc, quick to deal with any issues during the tenancy, and helpful and professional when the tenancy came to an end. Karen in particular was excellent.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Professional, proactive and friendly

Pav and the team provided my family with a excellent service throughout our purchase. Appointments were on time, we were regularly updated, Pav, especially was proactive in getting our sale through in a timely manner, communicating with us and regular updates. I highly recommend this company, professional and honest throughout the process. We thank you for your hard work and help. Very friendly team

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Renee Roberts went over and above with…

Renee Roberts went over and above with her professional advice, competent personality with every aspect of our negotiations. Negotiations with the New Build Homes Division
Leamington Spa

9 March 2026
Unprompted review
Peter Clarke Estate Agent and Letting Agent logo

Reply from Peter Clarke Estate Agent and Letting Agent

Thank you for your kind review. It has been a pleasure in endeavouring to assist you with your onward purchase. We wish you luck with your sale and hope to speak again soon.

Rated 5 out of 5 stars

Sold and bought through Peter Clarke

Last year I sold and bought my new house through Peter Clarke and had a wonderful experience. I specifically want to thank Pav who is wonderful. She is kind, reassuring and just gives off such positive energy! She made what can potentially be an anxious experience very easy and smooth. I’d highly recommend them ☺️

28 May 2025
Unprompted review
Rated 5 out of 5 stars

Prompt, clear, kind

Pav made home buying for us first time buyers so pain free. She was always at the end of the phone responding to every query with clear explanation, knowledge, and kindness. We couldn’t have had a better Estate Agent! I would highly recommend Peter Clark to anyone.

16 February 2026
Unprompted review
Rated 5 out of 5 stars

I can’t recommend Peter Clarke highly…

I can’t recommend Peter Clarke highly enough. Camilla supported us from start to finish throughout an extremely tricky process- i honestly don’t think we would have managed to secure the property had it not been for her. Without a doubt the best estate agent I have dealt with in Stratford, thankyou so much!

2 February 2026
Unprompted review
Peter Clarke Estate Agent and Letting Agent logo

Reply from Peter Clarke Estate Agent and Letting Agent

So pleased it all worked out and thank you for your wonderful feedback!

Rated 5 out of 5 stars

Outstanding in every way

As many companies transition to automated and AI driven customer service models it is wonderful to find a business that still operates through direct personal contact, understanding its customer's needs and going above and beyond to meet these.

From initial consultation, through to celebratory completion phone calls Camilla Smith managed my sale in exemplary fashion. Despite many difficult issues arising in the inevitable chain of sales downstream Camilla was able to offer pragmatic solutions, broker agreements and actions, and most importantly take the lead in chasing and following up both solicitors and agents down the line. Without this level of engagement I am certain the deal would have collapsed.

Outstanding in every way, I cannot recommend Peter Clarke and especially Camilla enough.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Best estate agents in South Warwickshire

We’ve had a fantastic experience with Peter Clarke Estate Agents, and especially with Emma in the Stratford office.

Emma was our property manager for around 8 years previously and was consistently excellent throughout that time. More recently, she’s helped us again in finding our new property, and her support, professionalism and calm approach made the whole process far easier than it could have been.

She’s knowledgeable, responsive, and genuinely cares. You always feel like you’re in safe hands with her.

Thanks also to the wider Peter Clarke team for their help and support along the way. Highly recommended.

31 January 2026
Unprompted review
Rated 5 out of 5 stars

5 Star Service

Renée went over and above to try and help in a tricky situation. Excellent communication. Definitely recommend 5 star service.

22 January 2026
Unprompted review
Peter Clarke Estate Agent and Letting Agent logo

Reply from Peter Clarke Estate Agent and Letting Agent

Thank you for your kind review. We are glad to have been of assistance to you and hope that you and your family finally get to move into your new home. Good luck.

Rated 5 out of 5 stars

Peter Clarke was fantastic with selling…

Peter Clarke was fantastic with selling our house. I really appreciated how they didn’t give us a lot of pressure in getting our house sold as quickly as possible and made it work when we had viewings due to having family commitments.
They gave us great advice and let us think about what the best decision was for us. Thanks very much 😊

9 January 2026
Unprompted review
Rated 5 out of 5 stars

Chloe and her team at Peter Clarke Wellesbourne…

Chloe and her team at Peter Clarke Wellesbourne were always extremely professional, helpful and friendly. Chloe guided us through the new, to us, process of selling at online auction to a successful outcome. It was very reassuring to know that any query was dealt with immediately, we were never left waiting. As one of your other reviewers said, if Chloe was unavailable Kerry or another member of the team was always abreast of the situation and could provide any information. I would definitely recommend. Thank you!

2 January 2026
Unprompted review
Peter Clarke Estate Agent and Letting Agent logo

Reply from Peter Clarke Estate Agent and Letting Agent

Thank you for your excellent review!

Rated 3 out of 5 stars

Peter Clarke Chipping Campden

I used Peter Clarke Chipping Campden for my house sale.

- I always spoke to someone different. I didn’t have a consistent point of contact.

- I felt quite pressured surrounding viewing times. They were aware that I was living alone and worked full time.

- I had 2 letters posted through my door from prospect buyers saying the either couldn’t get a hold of the agents or they were told I was under offer (I didn’t have an offer at that point).

- I moved out prior to completion. I never received a “Good luck” or “congratulations”. My last email literally says “thanks”

It just seems my sale lost the personal touch that was sold to me initially. It wasn’t a caring process. Nevertheless though, they sold my house and that’s what they’re there for.

14 November 2025
Unprompted review
Peter Clarke Estate Agent and Letting Agent logo

Reply from Peter Clarke Estate Agent and Letting Agent

Thank you for your review, we are sorry to hear you feel this way. Customer service is very important to us and we would like to discuss this with you please contact me on ellie@peterclarke.co.uk. Many thanks and with kind regards Ellie.

Rated 5 out of 5 stars

Professional service, contactable.

We chose Peter Clarke at Wellesbourne as we liked how Kerry and the team came across to us, they were genuine and interested in us as the seller. They were professional in how they operated and were respectful of all parties involved throughout the process. Our main contact Chloe kept us informed of progress every step of the way, but we also noted how the rest of the team seamlessly picked up any queries we had too, which indicated a good team who worked together well. They are real people who you can speak to or even visit in branch, and who phone you back too, and not just provide email updates on an online portal, which we liked! We would certainly use Peter Clarke at Wellesbourne again.

20 November 2025
Unprompted review
Peter Clarke Estate Agent and Letting Agent logo

Reply from Peter Clarke Estate Agent and Letting Agent

Thank you for your wonderful review, this is great to hear!

Rated 5 out of 5 stars

We have had the pleasure of receiving a…

We have had the pleasure of receiving a friendly and professional service from start to finish and would like to thank Matthew ,Jane , Pav , and Sarah for guiding us through and making the process of selling our house a very positive adventure !

1 December 2025
Unprompted review
Peter Clarke Estate Agent and Letting Agent logo

Reply from Peter Clarke Estate Agent and Letting Agent

Thank you so much!

Rated 5 out of 5 stars

Camilla Smith is brilliant

Peter Clarke is Stratford’s best estate company, and Camilla Smith undoubtedly its best estate agent. She handled the sale of our property with consummate, patient skill. Her professionalism is astounding, making sure that each step of a potentially stressful process was dealt with calmly.

26 November 2025
Unprompted review
Peter Clarke Estate Agent and Letting Agent logo

Reply from Peter Clarke Estate Agent and Letting Agent

Thank you so much, this has made Camilla's day!

Rated 5 out of 5 stars

Outstanding Customer Service

Just to say what a team Renee and Jacqueline have been with the purchase of my property. Honestly the best customer care I have ever ever experienced. This purchase would never have happened without their expertise, knowledge, dedication, contacts and persistent efforts. Their open and direct honesty throughout the process I really valued and welcomed. They certainly possess outstanding communication skills and a real empathy for their clients. Highly recommended and I cannot thank them enough – well done girls!

23 October 2025
Unprompted review
Peter Clarke Estate Agent and Letting Agent logo

Reply from Peter Clarke Estate Agent and Letting Agent

What a journey, and finally you have moved into your new home. It has been a pleasure to assist you on what was a very, long, complicated (at times) journey. From the Team and Peter Clarke, good luck in your new home.

Rated 5 out of 5 stars

Thank you Peter Clarke

Chloe at the Wellesbourne branch has been amazing from start to finish! She has answered every query and responded to every email or phone call in a timely manner. When I have been chasing my tail, trying to get things finalised, she has been available to support me. Moving house is always going to be a stressful event but Chloe has done everything possible to keep stress levels to a minimum. If I move again, Peter Clarke will be my agents of choice!

22 October 2025
Unprompted review
Peter Clarke Estate Agent and Letting Agent logo

Reply from Peter Clarke Estate Agent and Letting Agent

Thank you for your wonderful review!

Rated 5 out of 5 stars

A great purchase experience with Peter…

A great purchase experience with Peter Clarke - Leamington. A very professional agency enhanced by friendly and helpful staff. Special thank you to Pav for all her hard work and professionalism.

21 October 2025
Unprompted review
Peter Clarke Estate Agent and Letting Agent logo

Reply from Peter Clarke Estate Agent and Letting Agent

Thank you for your review, great to hear!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look