I loved what I bought for my friend who recently lost her husband but not the delivery by Australia Post. It was left at her front door, no one attempted to knock or ring the bell. I messaged her aft... See more
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Reply from Petalpal
Delightful and practical
These cards are amazing! They have beautifully grouped flowers with lovely natural colours, and are made to last. The perfect "bouquet" for someone really special

Reply from Petalpal
Simply beautiful...
Simply beautiful...
The recipients phoned and messaged. me straight away to tell me how much they loved the card!

Reply from Petalpal
the person who received the first card…
the person who received the first card loves it so much they would like more! Hence a second order.

Reply from Petalpal
Look absolutely gorgeous
They were packaged flat, and stayed flat so not spoiled in transit. Haven’t opened them as they are for special peoples birthdays.

Reply from Petalpal
Lovely products
Lovely products, recommended but ensure you order in plenty of time
Have sent many

Reply from Petalpal
Absolutely Fabulous
I had the Tulip Kisses Bouquet sent directly to a friend for a milestone birthday, so unfortunately, I didn't see the bouquet first. It did take longer than I expected to arrive, delivered 12 days after I had ordered it, but that didn't detract from the impact - my friend, who suffers from hay fever during spring, was overjoyed with the unique bouquet. I'll be sure to order further bouquets in future, and allow extra time for delivery.

Reply from Petalpal
Fabulous flowers 🌻🌹!!
An excellent product with great choice and quick post...

Reply from Petalpal
Easy to order a little wait for it to…
Easy to order a little wait for it to arrive at my friend's she was absolutely delighted with it

Reply from Petalpal
Beautiful and great quality.
Great offers, lovely wide choice and lovely gifts, especially for people in hospital where flowers are not always permitted. Easy website to use, and to place an order. This is my second order. The quality of the cards is very good.

Reply from Petalpal
Great cards fast delivery happy to do business with you again
Great cards fast delivery

Reply from Petalpal
Arrived promptly and extremely well…
Arrived promptly and extremely well packaged and was exactly as described.

Reply from Petalpal
My friend’s mother was delighted with…
My friend’s mother was delighted with her tulips

Reply from Petalpal
lovely photos to choose from
lovely photos to choose from, easy to work out and change mind

Reply from Petalpal

Reply from Petalpal
Easy ordering process
Easy ordering process, such a great choice. That was the most difficult part. The recipient was so happy and surprised by the card. Delivery quick and secure packing delivery it in perfect condition.

Reply from Petalpal
Never fails to delight.
Never fails to delight.
I'm a repeat customer and recently purchased 3 PetalPal cards to say to friends "I'm thinking of you" as they experience difficult times They are delighted with their cards.

Reply from Petalpal
Thank you
Thank you, the flowers are beautiful. Delivery was quick and received on time...My friends that I gave them to loved them. I kept one for myself...love it.

Reply from Petalpal
Easy to navigate website and quick…
Easy to navigate website and quick confirmation of order

Reply from Petalpal
Wonderful reception from gifting cards.
I have now used this company three times, finding their service amazing, especially since I send their cards to mainly sick and very elderly people.
They have brought wonderful reactions and admiration from everyone who sees them

Reply from Petalpal
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