PersonalFury Reviews 

795
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Looking at 134 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that placing orders online is remarkably simple and the personalized items always turn out wonderfully cute and well-crafted. Many people truly appreciate the nice quality of the materials, the beautiful engraving work, and the delightful final results for special gifts. Some reviewers were not happy with exceptionally long shipping times, severe delivery delays, and difficulties tracking their packages online. A few consumers also noted that certain product descriptions could be much clearer regarding the actual materials used for manufacturing. Additionally, customers expressed deep frustration when expected delivery windows passed entirely without receiving their physical purchases.

What people talk about most

Product

People report ambiguous experiences with product quality and fulfillment. On one hand, many reviewers praise... See more

Quality

Users describe satisfaction with product quality, noting that items like t-shirts and personalized gifts turn... See more

Order

Reviewers express mixed feelings about their order experiences, highlighting both smooth transactions and... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. On one hand, many reviewers praise... See more

Price

Consumers find price to be a major disappointment regarding the overall value. Reviewers consistently report... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The doormat was perfect. My mom loved it. The only reason I gave 4 starts instead of 5 is because of communication. I finally emailed asking about order status after about 10 days and received a link.... See more

Rated 4 out of 5 stars

Love the sweatshirt with my dog ( look a like) on it. At first it seemed “huge” as I ordered a large. When I tried it on, it wasn’t so bad & would allow for more layers of clothes underneath. I usuall... See more

Rated 3 out of 5 stars

SHIPPING TAKES SOME TIME, ALMOST A MONTH, DROPPED IN A OPEN MAIL ROOM,WHERE IT COULD HAVE GOTTON STOLEN, INSTEAD OF LEAVEING IT BY MY APARTMENT DOOR.. WRAPPED IN BAGS INSTEAD OF BEING PUT IN SHOE BOXE... See more

Rated 5 out of 5 stars

Very easy to order. It's nice the site extracts the parts of the photo wanted for the selected merchandise. Size and spacing options help place photos in the exact way desired. Reasonable productio... See more


Company details

  1. Gift Shop

Written by the company

At PersonalFury, we believe that personalization is the most powerful way to express your love to the person (or your beloved pets) you honor and also your personal characteristics as well. From birthdays and anniversaries to holiday gifts, our family is your number one personalization destination where you can find one-of-a-kind products in high quality with unique designs. Your happiness is our top priority for each and every gift we deliver. We love knowing that we play a role in putting smiles on the faces of your loved ones when they receive a special gift made just for them. We're proud to be the pioneer store in the market where you can immediately see a preview of your custom product as you select the specifications.


Contact info

3.6

Average

TrustScore 3.5 out of 5

795 reviews

5-star
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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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3.6

All reviews

(795)

134 reviews in the last 12 months

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Rated 3 out of 5 stars

SHIPPING TAKES SOME TIME

SHIPPING TAKES SOME TIME, ALMOST A MONTH, DROPPED IN A OPEN MAIL ROOM,WHERE IT COULD HAVE GOTTON STOLEN, INSTEAD OF LEAVEING IT BY MY APARTMENT DOOR.. WRAPPED IN BAGS INSTEAD OF BEING PUT IN SHOE BOXES FOR PATRIOTIC SHOES? SHOULDNT THEY BE MADE IN THE USA????

26 January 2026
Rated 2 out of 5 stars

Ordered shirt in 1-24-26 for an event…

Ordered shirt in 1-24-26 for an event and have still not received it. Was told it would not be delivered until 2-9-26 if I had know. That it would be that late I would not have ordered it. I will not have it as a gift for the occasion.

26 January 2026
Rated 1 out of 5 stars

Never received and they don't respond…

Never received and they don't respond to refunds.

I ordered a custom oven mitt this for my brother in law for our secret santa on November 30th. I hoped it would come before Christmas, as the site promised I'd get it by 12/17. I reached out about where it was closer to christmas and they said I would get a notification once it was delivered (not helpful at all).

It's now January 26th and I never got my order. I have reached out countless of times, but they have not responded since their first email telling me I'd be notified once I received my package. I've asked for a refund but have been ghosted. I will now have to go through my credit card company to get my money back.

Such a hassle and felt horrible with this being part of a gift that will never be received. I will never purchase anything from here again and you shouldn't either.

26 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Easy to access site. Always great products and prompt delivery. In my last order not all the information had gone through and I was contacted in less than 24 hours to correct the issue and products still arrived promptly.

12 December 2025
Unprompted review
Rated 1 out of 5 stars

Paid for item, never shipped item, won't respond.

I placed an order with them on 12/2 for a Christmas Gift, well in advance plenty of time to make & ship per their website. They sent me a cryptic email stating the item shipped, but no actual tracking, moreso a embedded image on their website, no info on which carrier. Package never arrived, I emailed them they asked if I wanted a refund or re-do the order, I asked for a re-do, and they've never responded. So they took my money, didn't actually provide any proof that a carrier was shipping the item, and are ignoring multiple inquiries to get the order re-placed.

6 January 2026
Unprompted review
Rated 1 out of 5 stars

I placed my order on December 16th

I placed my order on December 16th. It’s been 3 weeks and still hasn’t arrived. The tracking shows it’s been in Illinois for the past week after it finally changed to shipped status.

29 December 2025
Rated 5 out of 5 stars

Worth EVERY PENNY

Worth. Every. Penny.
Found Fury while hunting for an ugly sweater and made one with photos of my whole department (10 of us). The quality surprised me—in a good way. The reactions were absolutely priceless and I won our contest unanimously. Wore it again to the company party and it became the talk of the night—senior leadership even asked how to order for next year. Highly recommended… if you’re ready to be the center of attention.

16 December 2025
Unprompted review
Rated 1 out of 5 stars

Placed my order for an oven mitt and…

Placed my order for an oven mitt and pot holder on November 16, expected delivery approx 10 days.
(I thought a little long but reasonable),needed for Dec 17 Birthday gift.
After 3 painful attempts to find out where my order was customer support finally contacted me saying it was in transit…finally delivered on December 18 in a crushed box. The quality and material were subpar for the price paid. What a disappointment for sure. The only reason I’m giving 1 star is because I actually received it👎

16 November 2025
Unprompted review
Rated 5 out of 5 stars

Items were adorable!

Items were adorable. Bought potholder and oven mitt. Can’t wait to give them to our friends. A thoughtful gift. Delivery was quick.

25 November 2025

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