PersonalFury Reviews 

795
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Looking at 134 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that placing orders online is remarkably simple and the personalized items always turn out wonderfully cute and well-crafted. Many people truly appreciate the nice quality of the materials, the beautiful engraving work, and the delightful final results for special gifts. Some reviewers were not happy with exceptionally long shipping times, severe delivery delays, and difficulties tracking their packages online. A few consumers also noted that certain product descriptions could be much clearer regarding the actual materials used for manufacturing. Additionally, customers expressed deep frustration when expected delivery windows passed entirely without receiving their physical purchases.

What people talk about most

Product

People report ambiguous experiences with product quality and fulfillment. On one hand, many reviewers praise... See more

Quality

Users describe satisfaction with product quality, noting that items like t-shirts and personalized gifts turn... See more

Order

Reviewers express mixed feelings about their order experiences, highlighting both smooth transactions and... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. On one hand, many reviewers praise... See more

Price

Consumers find price to be a major disappointment regarding the overall value. Reviewers consistently report... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The doormat was perfect. My mom loved it. The only reason I gave 4 starts instead of 5 is because of communication. I finally emailed asking about order status after about 10 days and received a link.... See more

Rated 4 out of 5 stars

Love the sweatshirt with my dog ( look a like) on it. At first it seemed “huge” as I ordered a large. When I tried it on, it wasn’t so bad & would allow for more layers of clothes underneath. I usuall... See more

Rated 3 out of 5 stars

SHIPPING TAKES SOME TIME, ALMOST A MONTH, DROPPED IN A OPEN MAIL ROOM,WHERE IT COULD HAVE GOTTON STOLEN, INSTEAD OF LEAVEING IT BY MY APARTMENT DOOR.. WRAPPED IN BAGS INSTEAD OF BEING PUT IN SHOE BOXE... See more

Rated 5 out of 5 stars

Very easy to order. It's nice the site extracts the parts of the photo wanted for the selected merchandise. Size and spacing options help place photos in the exact way desired. Reasonable productio... See more


Company details

  1. Gift Shop

Written by the company

At PersonalFury, we believe that personalization is the most powerful way to express your love to the person (or your beloved pets) you honor and also your personal characteristics as well. From birthdays and anniversaries to holiday gifts, our family is your number one personalization destination where you can find one-of-a-kind products in high quality with unique designs. Your happiness is our top priority for each and every gift we deliver. We love knowing that we play a role in putting smiles on the faces of your loved ones when they receive a special gift made just for them. We're proud to be the pioneer store in the market where you can immediately see a preview of your custom product as you select the specifications.


Contact info

3.6

Average

TrustScore 3.5 out of 5

795 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.6

All reviews

(795)

134 reviews in the last 12 months

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Rated 5 out of 5 stars

Great personalized gift

The process to personalize the oven mitt and pot holder was easy to follow. The items came out exactly as shown and are well made. It makes a great personalized gift for a great cook or baker.

8 December 2025
Unprompted review
Rated 1 out of 5 stars

I've tried to return an item

I've tried to return an item, dog tick collars. No communication except they are reviewing. And, that was over a week ago. What review could it possibly take still sealed in the package and new!

21 October 2025
Rated 1 out of 5 stars

Is it possible to give a minus star

Is it possible to give a minus star? I placed an order in 10/21/25. After 10 days I contacted the company to ask when I would receive my order or an update. I tried to track the order and all the info I could glean was that a label had been created. As of today, 11/4, I still have no idea of when I might receive my order and I have a birthday party I’m going to tomorrow, with no gift. This has been a very frustrating g experience. Not only is there no customer communication, but I have received several follow up emails from the company trying to get me to buy more. I have a huge problem with that. I think the order should be fulfilled and the product delivered before asking me to buy more…or in my case to write a review. For a product I haven’t received and no one can tell me if or when I’ll receive it. There are many online companies who follow up with orders and communicate with customers but this is not one of them. Buyer beware!

28 October 2025
Rated 5 out of 5 stars

So cute!

The garden flag is so cute. Their stock black poodle looks exactly like my black poodle. I’m very pleased with the product. Shipping was very long, but overall very happy.

21 October 2025
Rated 2 out of 5 stars

Too thin, no texture for a door mat

The graphics are just like the picture, and it is very cute, but the quality of the mat is disappointing. It is only 1/4" thick, very smooth and I can't imagine it working as a door mat. I bought this for a gift, but I can't give it. One muddy or wet footprint and the graphic would be obscured. There are no hair or fibers to catch the dirt.

23 October 2025
Rated 1 out of 5 stars

Return denied

Disappointed in quality of product and description of product is misleading. Contacted company about regarding product and return was denied. Be careful when ordering from this company.

26 October 2025
Rated 5 out of 5 stars

Precious furbabies

I love the quality of the flags that I've purchased from this company. I recently lost one of my furbabies and wanted a flag to match from my recent rescue. They both match perfectly for my front yard. Alot of my friends love the flags. I let them know where I purchased them from

23 October 2025

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