PersonalFury Reviews 

795
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Looking at 134 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that placing orders online is remarkably simple and the personalized items always turn out wonderfully cute and well-crafted. Many people truly appreciate the nice quality of the materials, the beautiful engraving work, and the delightful final results for special gifts. Some reviewers were not happy with exceptionally long shipping times, severe delivery delays, and difficulties tracking their packages online. A few consumers also noted that certain product descriptions could be much clearer regarding the actual materials used for manufacturing. Additionally, customers expressed deep frustration when expected delivery windows passed entirely without receiving their physical purchases.

What people talk about most

Product

People report ambiguous experiences with product quality and fulfillment. On one hand, many reviewers praise... See more

Quality

Users describe satisfaction with product quality, noting that items like t-shirts and personalized gifts turn... See more

Order

Reviewers express mixed feelings about their order experiences, highlighting both smooth transactions and... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. On one hand, many reviewers praise... See more

Price

Consumers find price to be a major disappointment regarding the overall value. Reviewers consistently report... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The doormat was perfect. My mom loved it. The only reason I gave 4 starts instead of 5 is because of communication. I finally emailed asking about order status after about 10 days and received a link.... See more

Rated 4 out of 5 stars

Love the sweatshirt with my dog ( look a like) on it. At first it seemed “huge” as I ordered a large. When I tried it on, it wasn’t so bad & would allow for more layers of clothes underneath. I usuall... See more

Rated 3 out of 5 stars

SHIPPING TAKES SOME TIME, ALMOST A MONTH, DROPPED IN A OPEN MAIL ROOM,WHERE IT COULD HAVE GOTTON STOLEN, INSTEAD OF LEAVEING IT BY MY APARTMENT DOOR.. WRAPPED IN BAGS INSTEAD OF BEING PUT IN SHOE BOXE... See more

Rated 5 out of 5 stars

Very easy to order. It's nice the site extracts the parts of the photo wanted for the selected merchandise. Size and spacing options help place photos in the exact way desired. Reasonable productio... See more


Company details

  1. Gift Shop

Written by the company

At PersonalFury, we believe that personalization is the most powerful way to express your love to the person (or your beloved pets) you honor and also your personal characteristics as well. From birthdays and anniversaries to holiday gifts, our family is your number one personalization destination where you can find one-of-a-kind products in high quality with unique designs. Your happiness is our top priority for each and every gift we deliver. We love knowing that we play a role in putting smiles on the faces of your loved ones when they receive a special gift made just for them. We're proud to be the pioneer store in the market where you can immediately see a preview of your custom product as you select the specifications.


Contact info

3.6

Average

TrustScore 3.5 out of 5

795 reviews

5-star
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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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3.6

All reviews

(795)

134 reviews in the last 12 months

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Rated 1 out of 5 stars

I will never order from this site…

I will never order from this site again. I paid $20 for expedited shipping. I didn’t receive my order for 7 business days, which was after my event. They did not apologize. Instead I was given a list of ridiculous excuses.

27 March 2026
Rated 4 out of 5 stars

It is a mat

It is a mat. But I was expecting a more coarse nav outdoor mat. This type of mat is wonderful for a kitchen area. Looks great though

25 March 2026
Rated 2 out of 5 stars

Delayed Shipping and Missing Item

It took a month for my order to be delivered and it was nearly impossible to track. I paid extra for a gift box and did not receive it. The sun catcher is cute enough that I gave the overall experience 2 stars instead of 1 but I would not order from this company again.

24 February 2026
Rated 1 out of 5 stars

This company is a fraud

This company is a fraud. I ordered a baby blanket in January that their website stated would arrive mid-February. It's now mid-March and I still haven't received the blanket. They have refused to refund my money and their communication is terrible.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Love

Love how the shirt turned out! Great quality, but hate how long the process took to make and ship. Feel like I got duped paying for expedited shipping, when nothing was expedited.

24 February 2026
Rated 1 out of 5 stars

Beware of this scam

Beware of this scam. This is a third party broker with no customer service and if you don't get what you ordered they claim no responsibility. I've attempted to contact customer service, still no response and no order fulfilled. They will charge you immediately but good luck getting anything in return let alone your order.

24 February 2026
Rated 4 out of 5 stars

Love the sweatshirt with my dog ( look…

Love the sweatshirt with my dog ( look a like) on it. At first it seemed “huge” as I ordered a large. When I tried it on, it wasn’t so bad & would allow for more layers of clothes underneath. I usually wear medium& am an 8-10 size dress & pants.

22 February 2026
Rated 1 out of 5 stars

Don’t waste your time and money with this company

Ordered an item for a birthday gift. Nowhere on the site does it state it will take at least a month to arrive from China. There’s no information available other than it’s being fulfilled. When they do respond after a day or two, there’s another excuse. Right now as I’m still waiting for my item, it seems ‘Lunar New Year’ is now affecting creation and delivery. Don’t waste your time on an item that can’t be filled. I’m now doubtful that once the item arrives, the quality of said item will be terrible.

24 February 2026
Rated 5 out of 5 stars

Doggie Dish for a puppy

The doggie dish I ordered for my new granddaughter puppy, turned out excellent! The doggie on the dish looks like our new puppy. My daughter in-law was so excited and happy when she saw it and with the doggies name on it. It’s beautiful. It could not have been a better gift. Your the Best!!!
I will recommend you to anyone with a pet. Very nice work! Thank You!

26 January 2026

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