PerfumeOnline Canada Reviews 20,245

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 2,112 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the company for its excellent product quality, competitive pricing, and efficient order processing. Many people highlight the fast delivery service, often noting that their items arrived quickly and were well-packaged, ensuring products arrived in perfect condition. Reviewers appreciate the authenticity of the fragrances and the wide selection available, making it a go-to for their perfume needs. However, some customers experienced issues with their orders, including receiving products that did not smell as expected or whose condition suggested they might not be new. A few people also reported problems with delivery, such as packages going missing or arriving damaged, despite purchasing insurance. Additionally, some reviewers mentioned that the company's discounts and free delivery options were not as competitive as they used to be, and a small number of customers expressed dissatisfaction with the lack of order confirmation emails.

What people talk about most

Product

Consumers generally express satisfaction with the products, often highlighting great quality, authenticity,... See more

Delivery service

Reviewers express satisfaction with the delivery service. Customers frequently highlight the speed of... See more

Price

Users describe positive interactions with price, consistently finding great deals and competitive pricing.... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the authenticity and excellent quality... See more

Order

People report positive experiences with order. Many customers praise the smooth and simple ordering process,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Incredibly rapid shipping. Perfume carefully packed with protective wrapping. Perfume smelled exactly as it should. Fantastic experience with this company. This is my second purchase. I purchased the... See more

Company replied

Rated 5 out of 5 stars

I purchased twice from PerfumeOnline now and I am extremely impressed with their service. Both packaged were shipped within two days after placing the order and they arrived the next day! They kept me... See more

Company replied

Rated 5 out of 5 stars

Hello I request Canada Post shipment for my Roja Diaghilev thank you very much for security reason my last shipment I had with other companies where risky and they let the package in front of the ma... See more

Company replied

Rated 5 out of 5 stars

I have been using PerfumeOnline for quite a few years and I am never disappointed!! Tried a new perfume this time as well as bought one of my favourites and hubby his Boss. The price is always reasona... See more

Company replied


Company details

  1. Flavours, Fragrances and Aroma Supplier
  2. Perfume Store

Written by the company

PerfumeOnline.ca Is Canada’s leading and most reputable online perfume store, where you will find 100% authentic fragrances from top luxury brands at the lowest price. Over the last few years, we have cemented our reputation as a leading perfume seller by selling quality, fresh and authentic perfumes online, which we deliver to our customers in a timely manner. We stock over 8000 fragrances, ranging from popular perfumes to miniatures, aftershaves, testers, gift sets. Our online perfume store gives you plenty of choices.

Canada's #1 Perfume Online Store

Written by the company


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

20K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Rated 5 out of 5 stars

Professional service

Professional service, affordable price, fast shipping and good product. I recommand.

8 May 2026
PerfumeOnline Canada logo

Reply from PerfumeOnline Canada

Hi there,

Thank you for your kind words. We are glad to hear you were satisfied with our professional service, pricing, and fast shipping. It is also great to know the product met your expectations.

We truly appreciate your recommendation.

Best regards,
Customer Care Team
PerfumeOnline.ca

Rated 5 out of 5 stars

No issues

Prices were great. Everything was authentic and arrived on time!

7 May 2026
PerfumeOnline Canada logo

Reply from PerfumeOnline Canada

Hi there,

Thank you for your feedback. We are pleased to know that you found our pricing competitive and that your order arrived on time with authenticity assured. Your satisfaction is very important to us.

Best regards,
Customer Care Team
PerfumeOnline.ca

Rated 5 out of 5 stars

The best company for on line Perfumes in Canada

The best company for on line Perfumes in Canada with reasonable price and fast Shipping. I bought five Perfumes from this Company and I received them less than 24 hours from Toronto to Montreal. Thank you very much for good service.

7 May 2026
PerfumeOnline Canada logo

Reply from PerfumeOnline Canada

Hi there,

Thank you for your wonderful feedback and continued trust. We are thrilled to hear that you are satisfied with both our pricing and the speed of delivery, and that your multiple purchases arrived promptly and in excellent condition.

Your recommendation is greatly appreciated.

Best regards,
Customer Care Team
PerfumeOnline.ca

Rated 5 out of 5 stars

Great and fast seevice

Great and fast service

8 May 2026
PerfumeOnline Canada logo

Reply from PerfumeOnline Canada

Hi there,

Thank you for your feedback. We are glad to know you were satisfied with our fast service and product quality. We appreciate your support.

Best regards,
Customer Care Team
PerfumeOnline.ca

Rated 5 out of 5 stars

Great experience

Great experience! My favorite perfume at a much more favorable price! Easy to order, quick delivery. Well packaged. Would use again and recommend!

26 April 2026
PerfumeOnline Canada logo

Reply from PerfumeOnline Canada

Hi there,

Thank you for your kind review. We are delighted to hear that your experience was smooth from ordering to delivery and that your fragrance arrived well packaged and as expected.

We truly appreciate your recommendation.

Best regards,
Customer Care Team
PerfumeOnline.ca

Rated 4 out of 5 stars

Was really good experience with this…

Was really good experience with this site it was amazing with those prices and would be nice if you guys give me a discount to buy some more stuff

7 May 2026
PerfumeOnline Canada logo

Reply from PerfumeOnline Canada

Hi there,

Thank you for sharing your experience. We are delighted to know you had a great experience with our website and appreciated our pricing. It is always encouraging to hear positive feedback on both value and service.

Regarding your request for a discount, we truly appreciate your interest in shopping with us again. We regularly offer promotions and special deals through our website, and we encourage you to keep an eye on them so you can take advantage of the best available offers.

We look forward to serving you again soon.

Best regards,
Customer Care Team
PerfumeOnline.ca

Rated 5 out of 5 stars

Amazing

Amazing, fast delivery!!

8 May 2026
PerfumeOnline Canada logo

Reply from PerfumeOnline Canada

Hi there,

Thank you for your feedback. We are pleased to know your order arrived quickly and met your expectations. Your support is greatly appreciated.

Best regards,
Customer Care Team
PerfumeOnline.ca

Rated 5 out of 5 stars
PerfumeOnline Canada logo

Reply from PerfumeOnline Canada

Hi there,

Thank you for your feedback. We are glad to hear that you were satisfied with both the speed of delivery and our pricing. We appreciate your support.

Best regards,
Customer Care Team
PerfumeOnline.ca

Rated 4 out of 5 stars

Good selection at a good price.

Most of the cologne and perfumes were available at a respectable price. Seems pretty consistent on a couple of the mens and ladies selections that they are always out of stock. Nice that there is no delivery fee over $100.

7 May 2026
PerfumeOnline Canada logo

Reply from PerfumeOnline Canada

Hi there,

Thank you for your thoughtful feedback. We are pleased to know you found great value in our pricing and appreciated the availability of your preferred selections, as well as the free delivery threshold benefit.

We also sincerely appreciate your note regarding stock availability and delivery timing. While occasional delays can happen due to carrier scheduling or high seasonal demand, we understand how important timely delivery is—especially for meaningful occasions—and we truly regret any disappointment caused.

We value your feedback as it helps us continuously improve.

Best regards,
Customer Care Team
PerfumeOnline.ca

Rated 5 out of 5 stars

Will always order from here!

Second time ordering and very pleased. Simple ordering process and very fast delivery! Product arrived faster and as advertised. So happy!!

7 May 2026
PerfumeOnline Canada logo

Reply from PerfumeOnline Canada

Hi there,

Thank you for your continued trust in us. We are delighted to hear that your second order was smooth, fast, and met your expectations. Your satisfaction means a great deal to us.

We look forward to serving you again.

Best regards,
Customer Care Team
PerfumeOnline.ca

Rated 5 out of 5 stars

Order was timely and complete

Order was timely and complete

7 May 2026
PerfumeOnline Canada logo

Reply from PerfumeOnline Canada

Hi there,

Thank you for your feedback. We are pleased to know your order arrived on time and was completed accurately. Your satisfaction is important to us and we appreciate your support.

Best regards,
Customer Care Team
PerfumeOnline.ca

Rated 5 out of 5 stars

Amazing experience with Perfume Online

Amazing experience with Perfume Online! My Xerjoff Erba Pura arrived quickly, perfectly packaged, and 100% authentic. The fragrance smells incredible with outstanding performance and compliments everywhere I go. Great prices, professional service, and a smooth shopping experience from start to finish. Highly recommended for any fragrance lover

8 May 2026
PerfumeOnline Canada logo

Reply from PerfumeOnline Canada

Hi there,

Thank you for your detailed and thoughtful review. We are delighted to hear that your fragrance arrived quickly, perfectly packaged, and met your expectations in authenticity and performance.

We truly appreciate your recommendation and support.

Best regards,
Customer Care Team
PerfumeOnline.ca

Rated 5 out of 5 stars

Great Service & Value

I always purchase my Cartier la Panthere from Perfume Online. I trust them to provide authentic fragrances, at a fair price and shipped so that they arrive undamaged. Thank you for the great service!

12 November 2025
PerfumeOnline Canada logo

Reply from PerfumeOnline Canada

Hi there,

Thank you for your continued trust in us. We are pleased to know you rely on us for authentic fragrances and that your experience with pricing and delivery has consistently met your expectations.

We truly appreciate your loyalty.

Best regards,
Customer Care Team
PerfumeOnline.ca

Rated 5 out of 5 stars

Amazing speed and excellent customer…

Amazing speed and excellent customer service! Highly recommend.

7 May 2026
PerfumeOnline Canada logo

Reply from PerfumeOnline Canada

Hi there,

Thank you for your feedback. We are glad to hear you experienced fast service and excellent customer support. Your recommendation is greatly appreciated.

Best regards,
Customer Care Team
PerfumeOnline.ca

Rated 5 out of 5 stars

Extremely quick service

Extremely quick service. The fast perfume delivery in Canada with an array of affordable products.

7 May 2026
PerfumeOnline Canada logo

Reply from PerfumeOnline Canada

Hi there,

Thank you for your feedback. We are pleased to know you experienced extremely quick service and found our product selection and pricing to be satisfactory.

Best regards,
Customer Care Team
PerfumeOnline.ca

Rated 1 out of 5 stars

Disappointed

I encountered an issue with the product I received, contacted the company, and they declined any return or refund.

7 May 2026
Rated 5 out of 5 stars

Genuine perfume good packaging

Genuine perfume good packaging, arrived fast

7 May 2026
PerfumeOnline Canada logo

Reply from PerfumeOnline Canada

Hi there,

Thank you for your feedback. We are pleased to know you received a genuine product, well packaged, and delivered quickly. Your satisfaction is important to us.

Best regards,
Customer Care Team
PerfumeOnline.ca

Rated 5 out of 5 stars

Just so easy ordering my CK-1 keep up…

Just so easy ordering my CK-1 keep up the good work and keep your prices so people can afford it. I appreciate it!!

6 May 2026
PerfumeOnline Canada logo

Reply from PerfumeOnline Canada

Hi there,

Thank you for your feedback. We are glad to hear you found the ordering process easy and that our pricing and service met your expectations. Your appreciation means a lot to us.

Best regards,
Customer Care Team
PerfumeOnline.ca

Rated 4 out of 5 stars

My 94 years old mother has been using…

My 94 years old mother has been using her favorite perfume for many years.
I found it on Perfume On Line at a very interesting price.
The perfume box was very well protected in bubble wrap.
On the other hand, the delivery, initially scheduled for the Friday before Mother's Day, was postponed to the following Monday.
A bit disappointing, but my mother was still delighted when she opened the package.

6 May 2026
PerfumeOnline Canada logo

Reply from PerfumeOnline Canada

Hi there,

Thank you for your detailed feedback. We are truly pleased to hear you were able to find your mother’s long-time favorite fragrance at a great value, and that the packaging ensured it arrived safely and well protected.

We sincerely regret that the delivery arrived later than initially scheduled, particularly given the importance of the occasion. While we strive for the most reliable timelines possible, occasional carrier delays can occur, and we understand the disappointment this may have caused.

We are very glad to know your mother was still delighted upon receiving her gift.

Best regards,
Customer Care Team
PerfumeOnline.ca

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery. Great products.

5 May 2026
PerfumeOnline Canada logo

Reply from PerfumeOnline Canada

Hi there,

Thank you for your feedback. We are pleased to know you experienced very fast delivery and enjoyed the products. Your support is appreciated.

Best regards,
Customer Care Team
PerfumeOnline.ca

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