PerfumeOnline Canada Reviews 20,183

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 2,132 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent product quality, noting that items are authentic and well-packaged. Many appreciate the competitive pricing and the wide selection of fragrances available. The ordering process is consistently described as simple and efficient, with many consumers highlighting the quick and reliable delivery service. However, some people were dissatisfied with the quality of certain perfumes, stating that the scent did not last or differed from the original. A few customers also experienced issues with delivery, including mishandled packages or incorrect tracking information, and some noted that their orders arrived damaged or leaking.

What people talk about most

Product

Clients share positive opinions on product quality and authenticity. Many reviewers praise the amazing,... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting its speed and efficiency.... See more

Price

Reviewers highlight positive aspects of price. Customers consistently praise the competitive and affordable... See more

Quality

Customers had positive experiences with quality. Many reviewers appreciate the consistency and top-notch... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the easy ordering process,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased twice from PerfumeOnline now and I am extremely impressed with their service. Both packaged were shipped within two days after placing the order and they arrived the next day! They kept me... See more

Company replied

Rated 5 out of 5 stars

Hello I request Canada Post shipment for my Roja Diaghilev thank you very much for security reason my last shipment I had with other companies where risky and they let the package in front of the ma... See more

Company replied

Rated 5 out of 5 stars

I like how fast i get ghe delivery, and great pricing. And packaging is also impeccable. Only thing i dont see is many pramotion . But realy appreciate consistency and quality!

Rated 5 out of 5 stars

I have been using PerfumeOnline for quite a few years and I am never disappointed!! Tried a new perfume this time as well as bought one of my favourites and hubby his Boss. The price is always reasona... See more


Company details

  1. Flavours, Fragrances and Aroma Supplier
  2. Perfume Store

Written by the company

PerfumeOnline.ca Is Canada’s leading and most reputable online perfume store, where you will find 100% authentic fragrances from top luxury brands at the lowest price. Over the last few years, we have cemented our reputation as a leading perfume seller by selling quality, fresh and authentic perfumes online, which we deliver to our customers in a timely manner. We stock over 8000 fragrances, ranging from popular perfumes to miniatures, aftershaves, testers, gift sets. Our online perfume store gives you plenty of choices.

Canada's #1 Perfume Online Store

Written by the company


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

20K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great quality for a fair price

I am very satisfied with my purchase. The product quality is top-notch, and the price is highly competitive. Delivery service was also prompt and reliable. I will definitely order from here again.

3 May 2026
Rated 5 out of 5 stars

Very easy to deal with

Very easy to deal with, sadly my fault for not reading the refund details before ordering, I chose a tester and cannot the product but not their fault the cologne smells horrible on me.
The order process was simple and the delivery was smooth and on time as they promise.
Thank you I definitely will order again, this time I know the full policy. Lol

2 May 2026
Rated 5 out of 5 stars

One of my Top 3 Summer Perfume

Save Almost 25% of the price for a New perfume that was not even already available in Canada
Arived in few days only

Blindbuy
I know i should not do that 😅

LOVE IT .. was hoping for a little more juicy but still perfect spring/summer perfume .. remind me a bit of Valentino Dona Born in Roma Intense but softer and a bit more fruity .. So i like La Bomba more

Will buy it again for sure .. in my Top 3 for Spring/Summer

2 May 2026
Rated 1 out of 5 stars

I waited 5 days then emailed requesting…

I waited 5 days then emailed requesting an update on the order you're asking for a rating for, on the 6th day I was then informed that the bottle was not in stock.
I requested a free shipping code towards a different perfume when asked how I'd like to move forward.
Was denied.

2 May 2026
Rated 5 out of 5 stars

Very happy with Perfume Online!

Perfume Online delivered to me the exact authentic product I ordered, nicely and safely packaged up too. It arrived a bit sooner than I expected and in perfect condition, so I'd definitely order from them again without hesitation.

28 April 2026
Rated 5 out of 5 stars

The ordering process was pleasant and I…

The ordering process was pleasant and I got exactly what I ordered. Product prices are competitive and the shipping policy is better in comparison to other online stores. The packaging was excellent and the delivery was within the expected timeframe. I recommend PerfumeOnline and would definitely shop there again.

1 May 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look