We had a fantastic experience working with Wayne. He helped us implement our Work Health and Safety policies and documentation, as well as guided us through using our new technology platform. Wayne... See more
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Scott was absolutely amazing. Well on time ( early even better). Explained everything well. Let us ask questions and go back if we didn't understand and re explain. super friendly, awesome guy. Than... See more
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I have just dealt with Penny Crittall on an employee redundancy for one of our clients. Penny was prompt, professional and showed great care to make sure we got the best result. It was a complex area... See more
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Information relevant to my business Mitchell and George, our presenters clearly know their work and enjoyed delivering it to my team Content very relevant and applicable to my business My team were... See more
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Company details
- Human Resource Consulting
- Business and IT Consulting Agency
- Employment Consultant
- Legal Services
- Occupational Safety and Health
- Software Company
About Peninsula AU
Written by the company
Peninsula is one of the largest providers of Workplace Relations and Health and Safety services in Australia. Today, we proudly service 30,500 small to medium businesses, which are the backbone of the Australian economy. We have revolutionised the way business owners access help with employee relations, wage information, and WHS challenges with our 24/7 advice line.
24/7 advice
When you need instant answers to challenging situations so you can make an informed decision, it can be frustrating to have to wait until the next business day to talk to someone. Whether you’re struggling with an employee dispute or a risk assessment, get the support you need – whenever you need it with our 24/7 advice line.
HR documentation
Allow Australia’s leading employment relations specialists to craft your HR paperwork. That’s your policies, employee handbooks, disciplinary letters, and much more – all sorted for you.
Health & safety support
Remove risks from your workplace with expert advice and ongoing support. Minimise the chance of accidents, injuries, and claims and enhance the safety of your workplace with in-person audits, risk assessment guidance, and more.
Legal protection
Know you’re protected against the most common tribunal claims with start-to-finish legal support.
About Peninsula Australia
Peninsula Australia (formerly Employsure) has been providing professional services to small and medium sized businesses across Australia since 2012. We started small ourselves, so, although we've grown over the years, our values remain the same. We know the challenges Australian small businesses face and the ongoing support they need because we are still a small business at heart. Today our services go beyond HR and employment relations to cover health and safety management, compliance, legal representation for workplace claims, and much more besides. Whatever we do, the service is always provided by a handpicked team of experts, so you can be sure you're getting the best from the best.
Contact info
180 Thomas Street,, 2000, Sydney, Australia
- 1300 651 415
- client.experience@peninsula.com.au
- peninsulagrouplimited.com.au
4.8
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 90% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Had a lot of things to ask about at the…
Had a lot of things to ask about at the end of the day but Peter Makhlouf still went above and beyond giving me everything I needed, leaving me confident to handle tasks on my end.
21 May 2026
Unprompted review
Reply from Peninsula AU
Hi Brenton,
Thank you for your feedback.
We’re really pleased to hear that Peter went the extra mile to support you, even at the end of the day. Taking the time to thoroughly address your questions and ensure you feel confident moving forward is something we strive for.
It’s great to know you came away feeling clear and equipped to handle things on your side. We’ll be sure to share your kind words with Peter.
Kind regards,
Jemima @ Peninsula
Rebecca drafted me a very good…
Rebecca drafted me a very good invitation to disciplinary meeting. She understood the situation well and very knowledgeable in giving advice.
21 May 2026
Unprompted review
Reply from Peninsula AU
Hi Vincent,
Thank you for your feedback.
We’re pleased to hear that Rebecca was able to grasp the situation quickly and provide clear, well-informed advice. It’s great to know the invitation she prepared met your needs and supported you through the process.
We appreciate you highlighting her expertise and are glad we could assist.
Kind regards,
Jemima @ Peninsula
Addressed well with my concern
Addressed well with my concern, he really helped me clear my mind and gave me a sense of direction on the next steps on the leap of decision that the company is about to take. I really appreciate your quick response, Derick
21 May 2026
Unprompted review
Reply from Peninsula AU
Hi Kim,
Thank you for your feedback.
We’re really pleased to hear that Derick was able to support you effectively during an important decision-making time. Providing clear guidance and helping bring clarity to complex situations is something we aim for, so it’s great to know you felt reassured and better prepared for your next steps.
We also appreciate you highlighting his prompt response - being there when it matters most is key. We’ll be sure to share your kind words with Derick.
Thank you again for choosing Peninsula.
Kind regards,
Jemima @ Peninsula
Safety first
Barry was friendly, informative and knowledgeable with all aspects regarding Health and Safety. Thankyou Barry and Peninsula for being our support.
21 May 2026
Unprompted review
Reply from Peninsula AU
Hi Susanne,
Thank you for your kind words.
We’re glad to hear Barry made a positive impression with his friendly approach and strong knowledge across workplace safety. It’s important to us that our guidance is both clear and helpful, so it’s great to know you felt well supported.
We truly appreciate your feedback and are proud to be part of your safety journey.
Kind regards,
Jemima @ Peninsula
I would like to say thank you to… Cecilia Nguyen
I would like to say thank you to Cecilia Nguyen for all her help and support. She was very patient with me, especially because my English is not very good. She helped me through the whole process and always made sure to get the right information to assist with my issue.
Cecilia is very professional, kind, and understanding. I truly appreciate all her help.
21 May 2026
Unprompted review
Reply from Peninsula AU
Hi Seow,
Thank you for sharing your experience.
We’re so pleased to hear that Cecilia was able to support you so thoroughly and make the process feel easier, especially when language can sometimes be a challenge. Taking the time to listen carefully and ensure everything is clearly understood is something we value greatly.
It’s wonderful to know that her professionalism, patience, and caring approach made a positive impact. We’ll be sure to pass along your kind words to Cecilia.
We truly appreciate your feedback and thank you for choosing Peninsula Australia.
Kind regards,
Jemima @ Peninsula
Chris made the process easy!
Chris explained everything so well and the 'why' of what was needed.
Recommend for all business safety needs.
20 May 2026
Unprompted review
Reply from Peninsula AU
Hi Michelle,
Thank you for your kind feedback.
We’re so pleased to hear that Chris’s explanations were clear and helped you understand the reasoning behind each requirement - that clarity is something we strive to deliver in every interaction.
It’s great to know you feel confident recommending our services for workplace safety as well. We truly appreciate your support and look forward to continuing to assist your business.
Kind regards,
Jemima @ Peninsula
Darren from Peninsula was extremely…
Darren from Peninsula was extremely knowledgeable, professional, and approachable throughout our WHS principal meeting. He provided clear guidance and practical advice, making complex WHS obligations easy to understand and apply to our workplace. Darren created an open and collaborative environment, encouraging discussion and ensuring all questions were answered thoroughly. His expertise and support were highly valued, and we left the meeting feeling more confident in our WHS responsibilities and next steps. Thank you, Darren, for your time and assistance.
19 May 2026
Unprompted review
Reply from Peninsula AU
Hi Morgan,
Thank you for such a thoughtful and detailed review!
We’re delighted to hear that Darren made such a positive impact during your WHS principal meeting. It’s great to know he was able to break down complex requirements into clear, practical steps while fostering an open and engaging discussion. Creating that kind of supportive environment is exactly what we aim for.
We truly appreciate your feedback and are glad you left feeling more confident in your WHS responsibilities and next steps. I’ll be sure to pass your kind words on to Darren.
If you need any further support, we’re always here to help.
Kind regards,
Jemima @ Peninsula
Fantastic service
Great to chat with Peter asked right question, and guided extremely well,
keep it up.
20 May 2026
Unprompted review
Reply from Peninsula AU
Hi Jaso,
Thank you for your kind feedback.
We’re delighted to hear you had such a positive experience with Peter. Asking the right questions and providing clear, effective guidance is exactly what we aim for, so it’s great to know he delivered on that for you.
We’ll be sure to pass your comments on to him. We appreciate your support and look forward to assisting you again in the future.
Kind regards,
Jemima @ Peninsula
Natalie was super helpful and explained…
Natalie was super helpful and explained step by step the process. She apologised when her manager was not available and was really courteous.
18 May 2026
Unprompted review
Reply from Peninsula AU
Hi Valerie,
Thank you for your feedback.
We’re pleased to hear that Natalie was able to guide you clearly through each step of the process. Her courteous approach and willingness to keep you informed, even when further support wasn’t immediately available, really reflect the level of service we strive to provide.
We’ll be sure to share your kind comments with her - she’ll truly appreciate it. If there’s anything else you need, we’re always here to assist.
Kind regards,
Jemima @ Peninsula
Derek was patient listening to my Bussiness issues
Derek was patient listening to my concerns I was not rushed did not come to conclusions without hearing all the facts
this is my 1st time running a bussiness and i feel that i have some better understanding of some of the staff issues I'm facing.
20 May 2026
Unprompted review
Reply from Peninsula AU
Hi Lisa,
Thank you for sharing your experience.
We’re pleased to hear that Derek took the time to listen carefully to your concerns and ensured you felt heard without rushing to conclusions. That level of patience and understanding is exactly what we aim to provide, especially for those navigating business ownership for the first time.
It’s great to know the conversation has helped give you a clearer perspective on your staff matters. We’ll be sure to pass your feedback on to Derek - he’ll really appreciate it. If you need any further support, we’re here to help.
Kind regards,
Jemima @ Peninsula
Great assistance and we appreciated…
Great assistance and we appreciated guidance through a tricky situation. Poonam & Kethmi In particular were very helpful. Thanks!
19 May 2026
Unprompted review
Reply from Peninsula AU
Hi Michael,
Thank you for your kind feedback!
We’re really pleased to hear that you felt supported while navigating a challenging situation. Poonam and Kethmi will be so happy to know their guidance made a positive difference.
We truly appreciate you taking the time to share your experience, and we’re always here whenever you need us again.
Warm regards,
Jemima @ Peninsula
Kamal - Wonderful
Spoke well, helps me in every single way, great communication. Very polite and helpful! I hope to get Kamal again :)
18 May 2026
Unprompted review
Reply from Peninsula AU
Hi Jasmine,
Thank you for your wonderful feedback!
We’re so glad to hear that Kamal provided such a positive experience. His clear communication, supportive approach, and courteous manner really make a difference, and it’s great to know he was able to assist you so thoroughly.
We’ll be sure to share your kind words with him - he’ll be delighted!
Warm regards,
Jemima @ Peninsula
Fast and easy to understand advice
18 May 2026
Unprompted review
Reply from Peninsula AU
Hi Paula,
Thank you for your feedback!
We’re glad to hear the guidance you received was clear and delivered quickly.
Providing straightforward, practical advice is something we always aim for, and we appreciate you taking the time to share your experience.
Kind regards,
Jemima @ Peninsula
Peninsula is an important resource for any company
Peninsula is an important resource to this small business company. Seb Diaz answered my inquiries efficiently and effectively so that HR issues could be resolved. Highly recommended service.
14 May 2026
Unprompted review
Reply from Peninsula AU
Hi Bruce,
Thank you for your thoughtful review.
We’re pleased to hear that Peninsula has been a valuable support for your business. It’s great to know Seb was able to address your questions quickly and provide clear solutions to help resolve your HR matters. Delivering dependable, practical assistance is something we take pride in.
Thank you for your recommendation - we truly appreciate your trust and look forward to supporting you as your business continues to grow.
Kind regards,
Jemima @ Peninsula
I am really thankful to Rebecca Vernon…
I am really thankful to Rebecca Vernon for her professional, Prompt and effective advice on employment contract and employee relationships and concerns
17 May 2026
Unprompted review
Reply from Peninsula AU
Hi Gauri,
Thank you for your kind feedback.
We’re delighted to hear that Rebecca provided clear, timely, and effective guidance around your employment contracts and workplace matters. It’s great to know her support made a positive difference, and we truly appreciate you taking the time to share your experience.
We’ll be sure to pass your lovely comments on to her.
Warm regards,
Jemima @ Peninsula
Prompt explanation of employment status
Ashleigh was very helpful to explain an appropriate pathway to resolve an employment issue, and to draft an appropriate letter of reply. It saved me considerable time and angst!
16 May 2026
Unprompted review
Reply from Peninsula AU
Hi Helen,
Thank you for your feedback.
We’re so pleased to hear that Ashleigh was able to guide you clearly through the situation and provide a practical solution. It’s great to know her support and assistance in preparing your response helped save you both time and stress.
We really appreciate you sharing your experience and will be sure to pass this on to her.
Kind regards,
Jemima @ Peninsula
Peter Makhlouf very helpful advise in a…
Peter Makhlouf very helpful advise in a very delicate situation. Would appreciate his assistance with any future matters if they arose.
15 May 2026
Unprompted review
Reply from Peninsula AU
Hi Linda,
Thank you for your kind words.
We’re glad to hear that Peter was able to assist you effectively during a sensitive situation. It’s great to know his support made a positive impact, and we truly appreciate your confidence in reaching out to him again in the future.
We’ll be sure to share your feedback with him.
Kind regards,
Jemima @ Peninsula
Great experience
So happy with my experience with Peninsula. Ryan came out to my salon and explained everything so well and assisted me in setting up a new HR system for my business. He was extremely polite, professional & thorough in his explanations. I have been able to gather a clearer understanding of what my business needs and it is all underway to put this into action. Couldn’t recommend more highly, thankyou Ryan!
1 May 2026
Unprompted review
Reply from Peninsula AU
Hi Bec,
Thank you for your wonderful feedback!
We’re so glad to hear you had such a positive experience with Ryan. It’s great to know he was able to guide you clearly through everything and support you in putting the right HR systems in place for your business. We’re especially pleased that you now feel more confident about the direction you’re taking.
We really appreciate your recommendation and will be sure to pass on your kind words - thanks again for sharing your experience!
Kind regards,
Jemima @ Peninsula
The call back was very quick and the…
The call back was very quick and the advice was exactly what was needed
14 May 2026
Unprompted review
Reply from Peninsula AU
Hi Sharyn,
Thank you for your kind feedback.
We’re pleased to hear that you received a prompt response and that the guidance provided met your needs perfectly.
We really appreciate you taking the time to share your experience.
Kind regards,
Jemima @ Peninsula
Very helpful
Kirt has been very helpful and available when needed also checks in to make sure everything is ok
14 May 2026
Unprompted review
Reply from Peninsula AU
Hi Lee-Anne,
Thank you for your feedback.
We’re delighted to hear that Kirt has been so supportive and responsive whenever needed. It’s great to know he takes the time to follow up and ensure everything is running smoothly.
We really appreciate you sharing your experience and will be sure to pass this on to him.
Kind regards,
Jemima @ Peninsula
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