We had a fantastic experience working with Wayne. He helped us implement our Work Health and Safety policies and documentation, as well as guided us through using our new technology platform. Wayne... See more
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Scott was absolutely amazing. Well on time ( early even better). Explained everything well. Let us ask questions and go back if we didn't understand and re explain. super friendly, awesome guy. Than... See more
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I have just dealt with Penny Crittall on an employee redundancy for one of our clients. Penny was prompt, professional and showed great care to make sure we got the best result. It was a complex area... See more
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Information relevant to my business Mitchell and George, our presenters clearly know their work and enjoyed delivering it to my team Content very relevant and applicable to my business My team were... See more
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Company details
- Human Resource Consulting
- Business and IT Consulting Agency
- Employment Consultant
- Legal Services
- Occupational Safety and Health
- Software Company
About Peninsula AU
Written by the company
Peninsula is one of the largest providers of Workplace Relations and Health and Safety services in Australia. Today, we proudly service 30,500 small to medium businesses, which are the backbone of the Australian economy. We have revolutionised the way business owners access help with employee relations, wage information, and WHS challenges with our 24/7 advice line.
24/7 advice
When you need instant answers to challenging situations so you can make an informed decision, it can be frustrating to have to wait until the next business day to talk to someone. Whether you’re struggling with an employee dispute or a risk assessment, get the support you need – whenever you need it with our 24/7 advice line.
HR documentation
Allow Australia’s leading employment relations specialists to craft your HR paperwork. That’s your policies, employee handbooks, disciplinary letters, and much more – all sorted for you.
Health & safety support
Remove risks from your workplace with expert advice and ongoing support. Minimise the chance of accidents, injuries, and claims and enhance the safety of your workplace with in-person audits, risk assessment guidance, and more.
Legal protection
Know you’re protected against the most common tribunal claims with start-to-finish legal support.
About Peninsula Australia
Peninsula Australia (formerly Employsure) has been providing professional services to small and medium sized businesses across Australia since 2012. We started small ourselves, so, although we've grown over the years, our values remain the same. We know the challenges Australian small businesses face and the ongoing support they need because we are still a small business at heart. Today our services go beyond HR and employment relations to cover health and safety management, compliance, legal representation for workplace claims, and much more besides. Whatever we do, the service is always provided by a handpicked team of experts, so you can be sure you're getting the best from the best.
Contact info
180 Thomas Street,, 2000, Sydney, Australia
- 1300 651 415
- client.experience@peninsula.com.au
- peninsulagrouplimited.com.au
4.8
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 90% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jason from Peninsula AU was incredible…
Jason from Peninsula AU was incredible to deal with throughout a particularly tricky HR case. He was diligent, knowledgeable, patient, and provided clear guidance every step of the way. His support and expertise made a challenging situation much easier to navigate, and I really appreciated the time and care he took in assisting me. I would highly recommend Jason to anyone needing HR support.
27 May 2026
Unprompted review
Reply from Peninsula AU
Hi Melanie,
Thank you for sharing such thoughtful feedback!
We’re so pleased to hear that Jason was able to support you through a complex HR matter with such care and expertise. His attention to detail, patience, and clear advice can make all the difference in challenging situations, so it’s fantastic to know he helped make things more manageable for you.
We really appreciate your recommendation and will be sure to pass on your kind words to Jason - he’ll be delighted to hear them!
Warm regards,
Jemima @ Peninsula
Outstanding Company Represenative
The totally professional way your staff particular Deslyn Sinha addressed both myself and how she conducted herself explaining everything to me in a language that everyone could understand clearly. Totally prepared for the hearing and gave all the facts clearly and had our best interests at heart. She should be congratulated on her professional approach but made everyone feel comfortable.
2 April 2026
Unprompted review
Reply from Peninsula AU
Hi Paul,
Thank you for such a fantastic review!
We’re delighted to hear how positively Deslyn supported you throughout the process. Her professionalism, clear communication, and thorough preparation really make a difference, and it’s wonderful to know she made everything easy to understand while keeping your best interests front of mind.
We truly appreciate your recognition and will be sure to pass along your kind words to Deslyn - she’ll be thrilled to hear your feedback!
Kind regards,
Jemima @ Peninsula
Excellent HR Support & Professional Service
We had a great meeting with Peninsula regarding HR contracts and employment services. Catherine was professional, knowledgeable, and easy to communicate with. She answered our questions clearly and provided helpful guidance throughout the discussion.
26 May 2026
Unprompted review
Reply from Peninsula AU
Hi Brandon,
Thank you for your wonderful feedback!
We’re so pleased to hear you had a positive experience discussing your HR and employment needs with us. It’s great to know that Catherine’s expertise, professionalism, and clear communication made the meeting both informative and helpful.
We really appreciate you taking the time to share your experience!
Kind regards,
Jemima @ Peninsula
Has been put in ways I understand…
Has been put in ways I understand particularly as this a new startup and therefore a lot of new information
Danny Robert and Greta have made it great so far and I feel very confident
26 May 2026
Unprompted review
Reply from Peninsula AU
Hi Richard,
Thank you for sharing your experience!
We’re so glad to hear everything has been explained in a clear and easy-to-follow way, especially during such an important stage for your startup. It’s wonderful to know that Danny, Robert, and Greta have made the process a positive one and helped build your confidence.
We really appreciate your feedback and look forward to continuing to support you as your business grows!
Kind regards,
Jemima @ Peninsula
A big thank you to Jason for a fabulous outcome.
A big thank you to Jason
27 May 2026
Unprompted review
Reply from Peninsula AU
Hi Debbee,
A huge thank you for your kind words!
We’re thrilled to hear Jason delivered such a great result for you.
We’ll be sure to pass along your appreciation - he’ll be delighted to hear your feedback!
Kind regards,
Jemima @ Peninsula
Very efficient service delivered with…
Very efficient service delivered with good quality and patience.
26 May 2026
Unprompted review
Reply from Peninsula AU
Hi Doris,
Thank you for your feedback.
We’re delighted to hear that you found the service prompt, high-quality, and delivered with patience.
Providing reliable support while taking the time to ensure everything is handled properly is something we take pride in, so it’s great to know this came through in your experience.
Warm regards,
Jemima @ Peninsula
Called for advice about a termination…
Called for advice about a termination matter, Peter provided good clarity on the matter. He also advised me of how we can improve our procedures in this area in the future.
26 May 2026
Unprompted review
Reply from Peninsula AU
Hi Alex,
Thank you for your feedback.
We’re glad to hear that Peter was able to provide clear, practical guidance on your termination matter and offer helpful suggestions to strengthen your processes moving forward.
It’s great to know you found the advice valuable.
Kind regards,
Jemima @ Peninsula
Answered all my questions and was very…
Answered all my questions and was very helpful. Sent me requested documents straight away
26 May 2026
Unprompted review
Reply from Peninsula AU
Hi Carly,
Thank you for your kind words.
We’re pleased to hear that your questions were addressed clearly and that you received everything you needed so promptly.
Providing helpful support and quick turnaround is something we always strive for, so it’s great to know we met your expectations.
Kind regards,
Jemima @ Peninsula
I had a restructure in a small business…
I had a restructure in a small business that is always difficult. Tara was so helpful in guiding me through the process, facilitating the calls and maintaining a professional yet empathetic approach throughout the process. Without the assistance of Tara and the team at Peninsula I really do not this the restructure would have landed as smoothly. Very grateful.
25 May 2026
Unprompted review
Reply from Peninsula AU
Hi Amanda,
Thank you for sharing your experience.
We understand how challenging a restructure can be, particularly in a small business, so it’s wonderful to hear that Tara was able to support you so effectively throughout the process.
We’re pleased that her guidance, facilitation, and balanced approach helped things progress smoothly.
Your appreciation means a lot, and we’ll be sure to pass your kind words on to Tara and the wider team.
Kind regards,
Jemima @ Peninsula
James Cassab booked us an appointment…
James Cassab booked us an appointment through Ryan at Peninsula, they have been nothing but incredible. They’ve given me confidence to run my business day to day with more assurance and knowledge. that I can do the right things. appreciative of the peninsula service
1 May 2026
Unprompted review
Reply from Peninsula AU
Hi Gav,
Thank you so much for sharing this wonderful feedback.
We’re thrilled to hear that James and Ryan have been so supportive throughout your experience. Knowing that their guidance has helped you feel more confident and assured in running your business day‑to‑day is exactly the outcome we strive for.
We truly appreciate your kind words and your recognition of the Peninsula service. If there’s ever anything more we can assist you with, please don’t hesitate to reach out.
Kind regards,
Jemima @ Peninsula
Great one on one customer support
We had Chris come out for our WHS introduction and had a great session covering quite a bit with more support to following in the coming week. Regardless of being a small business Chris showed us the tools / training we would need to ensure we comply and has offered support where needed which is refreshing and encouraging. looking forward to utilizing what we have learnt so far and what we may be able to incorporate into the business in the future
15 May 2026
Unprompted review
Reply from Peninsula AU
Hi Village Finest,
Thank you for your lovely review.
We’re so pleased to hear that Chris provided such a valuable and supportive introduction to WHS. It’s great to know the session gave you practical tools and confidence moving forward, especially as a small business.
We’re glad Chris’s ongoing support has been helpful and encouraging, and we look forward to continuing to support you as you put what you’ve learned into action and build on it in the future.
Warm regards,
Jemima @ Peninsula
Highly Recommend Peter Makhlouf for HR Advice & Support
Peter Makhlouf was incredibly helpful and professional throughout the process. His advice around HR and workplace matters was clear, practical, and easy to understand, and he took the time to genuinely listen and guide us in the right direction.
Really appreciated his prompt communication, knowledge, and down-to-earth approach. Highly recommend Peter to anyone needing HR support or advice.
25 May 2026
Unprompted review
Reply from Peninsula AU
Hi Rick,
Thank you for your fantastic feedback.
We’re so pleased to hear that Peter provided such valuable support and guidance throughout your experience. It’s great to know his practical insights, responsiveness, and approachable style made things clear and easy to navigate.
We truly appreciate your recommendation and will be sure to share your kind words with him!
Warm regards,
Jemima @ Peninsula
Work Health and Safety Consult
We recently had a Work Health and Safety consultation conducted by Jaime Jones from Peninsula Australia, at our HHH Solutions site located in Gleneagle, and the experience was outstanding from start to finish.
Jaime Jones demonstrated an exceptional level of professionalism, knowledge, and attention to detail throughout the entire process. She took the time to thoroughly gather information for our workplace, explain compliance requirements clearly, and provide practical recommendations that were easy to understand and implement. Her approach was supportive, approachable, and highly informative, which made the entire consultation feel collaborative rather than overwhelming.
What stood out the most was Jaime’s genuine commitment to ensuring that our organisation maintains a safe and compliant working environment for both staff and participants. She answered all questions confidently, provided valuable guidance tailored to the disability and community services sector, and showed a strong understanding of workplace safety obligations and risk management.
The service provided by Peninsula was efficient, professional, and of a very high standard. It is reassuring to work with a company that genuinely cares about supporting businesses to meet their WHS responsibilities while also improving workplace culture and safety practices.
We highly recommend Peninsula and especially Jaime Jones to any organisation seeking expert Workplace Health and Safety support, compliance guidance, and professional consultation services. Thank you again for the excellent service and ongoing support.
25 May 2026
Unprompted review
Reply from Peninsula AU
Hi Jury,
Thank you for such a thoughtful and detailed review. We’re thrilled to hear about your positive experience with Jaime during your Work Health and Safety consultation.
It’s fantastic to know that her professionalism, in-depth knowledge, and careful approach made the process clear, collaborative, and easy to follow. Supporting clients with practical, tailored guidance - especially in specialised sectors like disability and community services - is something we take great pride in, and we’re pleased this was reflected in your experience.
We’ll be sure to pass your kind feedback on to Jaime, who will be delighted to hear how much her support meant to you. Your recommendation and trust in our services are truly appreciated - thank you again for sharing your experience!
Warm regards,
Jemima @ Peninsula
Reply from Peninsula AU
Hi Customer,
Thank you for your feedback!
We’re so pleased to hear you found your consultant professional. Providing a high standard of service is something we take great pride in, and it’s wonderful to know this came through in your experience.
We really appreciate you taking the time to share your thoughts!
Kind regards,
Jemima @ Peninsula
Peter was professional
Peter was professional, knowledgeable and work with me through the process of resolving my enquiry.
25 May 2026
Unprompted review
Reply from Peninsula AU
Hi Maru,
Thank you for your feedback!
We’re glad to hear Peter was able to support you so effectively. His expertise and commitment to working closely with you to resolve your enquiry are exactly what we aim to provide.
We appreciate you taking the time to share your experience!
Warm regards,
Jemima @ Peninsula
Great experience
George was great to deal with. Having only been in my role for a short period, he took this into account and guided me through this health check.
22 May 2026
Unprompted review
Reply from Peninsula AU
Hi James,
Thank you for your kind feedback!
We’re so pleased to hear you had a positive experience. George will be delighted to know his support made a difference - especially in helping you navigate the health check while you’re still settling into your role.
We really appreciate you taking the time to share this.
Kind regards,
Jemima @ Peninsula
Professional, supportive service
Ashleigh from the Advice Team was professional, and very supportive throughout the process. Her advice was clear and helpful, and she made everything easy to understand.
23 May 2026
Unprompted review
Reply from Peninsula AU
Hi NF,
Thank you for your feedback.
We’re delighted to hear that Ashleigh provided such professional and supportive assistance throughout your experience. Making sure advice is clear, practical, and easy to follow is something we focus on, so it’s great to know this came through.
We’ll be sure to share your kind words with Ashleigh and the Advice Team.
Warm regards,
Jemima @ Peninsula
I had great service and care from…
I had great service and care from Rebecca. She was attentive, gave me great insight and a friendly voice at the other end of the phone- thanks!
22 May 2026
Unprompted review
Reply from Peninsula AU
Hi Mayra,
Thank you for your kind feedback.
We’re so pleased to hear that Rebecca provided attentive support and valuable insights, while also creating a friendly and reassuring experience. It’s great to know she made such a positive impact during your call.
We’ll be sure to pass along your lovely comments to Rebecca.
Kind regards,
Jemima @ Peninsula
Peter was fantastic and provided a…
Peter was fantastic and provided a great deal of information, going above and beyond. My last interaction with Peninsula was also very positive. I hope this level of customer service, and robust advice is consistently delivered and maintained.
22 May 2026
Unprompted review
Reply from Peninsula AU
Hi NSID,
Thank you for sharing your experience.
We’re delighted to hear that Peter made such a positive impression and went the extra mile to provide detailed and helpful guidance. It’s also great to know your previous interaction was just as strong.
We truly value your expectations around consistency, and maintaining a high standard of service and reliable advice is something we continuously strive for.
We’ll be sure to pass your feedback on to Peter and the wider team.
Kind regards,
Jemima @ Peninsula
Natalie Resman
Natalie was very professional and was able to provide the advice I required to resolve our issue.
22 May 2026
Unprompted review
Reply from Peninsula AU
Hi Adele,
Thank you for your feedback.
We’re pleased to hear that Natalie provided the guidance you needed and handled your matter with professionalism. It’s great to know her advice helped you arrive at a resolution.
We’ll be sure to share your kind words with Natalie.
Warm regards,
Jemima @ Peninsula
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