We had a fantastic experience working with Wayne. He helped us implement our Work Health and Safety policies and documentation, as well as guided us through using our new technology platform. Wayne... See more
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Scott was absolutely amazing. Well on time ( early even better). Explained everything well. Let us ask questions and go back if we didn't understand and re explain. super friendly, awesome guy. Than... See more
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I have just dealt with Penny Crittall on an employee redundancy for one of our clients. Penny was prompt, professional and showed great care to make sure we got the best result. It was a complex area... See more
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Information relevant to my business Mitchell and George, our presenters clearly know their work and enjoyed delivering it to my team Content very relevant and applicable to my business My team were... See more
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Company details
- Human Resource Consulting
- Business and IT Consulting Agency
- Employment Consultant
- Legal Services
- Occupational Safety and Health
- Software Company
About Peninsula AU
Written by the company
Peninsula is one of the largest providers of Workplace Relations and Health and Safety services in Australia. Today, we proudly service 30,500 small to medium businesses, which are the backbone of the Australian economy. We have revolutionised the way business owners access help with employee relations, wage information, and WHS challenges with our 24/7 advice line.
24/7 advice
When you need instant answers to challenging situations so you can make an informed decision, it can be frustrating to have to wait until the next business day to talk to someone. Whether you’re struggling with an employee dispute or a risk assessment, get the support you need – whenever you need it with our 24/7 advice line.
HR documentation
Allow Australia’s leading employment relations specialists to craft your HR paperwork. That’s your policies, employee handbooks, disciplinary letters, and much more – all sorted for you.
Health & safety support
Remove risks from your workplace with expert advice and ongoing support. Minimise the chance of accidents, injuries, and claims and enhance the safety of your workplace with in-person audits, risk assessment guidance, and more.
Legal protection
Know you’re protected against the most common tribunal claims with start-to-finish legal support.
About Peninsula Australia
Peninsula Australia (formerly Employsure) has been providing professional services to small and medium sized businesses across Australia since 2012. We started small ourselves, so, although we've grown over the years, our values remain the same. We know the challenges Australian small businesses face and the ongoing support they need because we are still a small business at heart. Today our services go beyond HR and employment relations to cover health and safety management, compliance, legal representation for workplace claims, and much more besides. Whatever we do, the service is always provided by a handpicked team of experts, so you can be sure you're getting the best from the best.
Contact info
180 Thomas Street,, 2000, Sydney, Australia
- 1300 651 415
- client.experience@peninsula.com.au
- peninsulagrouplimited.com.au
4.8
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 90% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Olivia is very thorough and knowledgeable
Olivia was very thorough in her approach and did not rush me in the call.
5 June 2026
Unprompted review
Reply from Peninsula AU
Hi Cara,
Thank you for your kind feedback!
We’re delighted to hear that Olivia provided such a thorough and knowledgeable service. Taking the time to listen carefully and ensure you feel supported without being rushed is something we always strive for, so it’s great to know this came through in your experience.
I’ll be sure to pass your comments on to Olivia - she’ll really appreciate it.
Kind regards,
Jemima @ Peninsula
Was given detailed and clear advice…
Was given detailed and clear advice from Michelle Anderson. Such a valuable phone consult. Thank you Michelle
3 June 2026
Unprompted review
Reply from Peninsula AU
Hi Georgina,
Thank you for your feedback!
We’re delighted to hear that Michelle was able to provide you with clear, thorough guidance and that you found the consultation so valuable. It’s always our goal to ensure our advice is easy to understand and genuinely helpful, so your comments are greatly appreciated.
I’ll be sure to pass your kind words on to Michelle - she’ll be very pleased to hear them.
Kind regards,
Jemima @ Peninsula
From my initial consult with Juliet…
From my initial consult with Juliet yesterday and Andaleeb this afternoon we had a great experience. A difficult situation has been handled with care and insight. Adanleeb in particular was very helpful. She picked up my case without notice, After a brief review of my situation, gave good insight and provided me with what I required to conduct an interview with an aggrieved employee in a very timely manner. The advice suggested and documentation provided to us within a very short time period was greatly appreciated. We have been using this service for over 10 years and today proved yet again why we benefit from of having partnered with Peninsula.
Kind regards,
Jason King
CEO
Nomata Pty Ltd
3 June 2026
Unprompted review
Reply from Peninsula AU
Hi Jason,
Thank you for taking the time to share your feedback - it’s fantastic to hear about your positive experience.
We’re really pleased that both Juliet and Andaleeb were able to support you effectively during what sounded like a challenging situation. Your comments about Andaleeb stepping in at short notice, quickly understanding the circumstances, and delivering clear, practical guidance are especially appreciated. It’s great to know the advice and documentation helped you move forward with confidence and efficiency.
We’re also incredibly grateful for your continued trust over the past 10 years. Knowing that moments like this reaffirm the value of our partnership means a great deal to us.
I’ll be sure to pass your kind words on to both Juliet and Andaleeb - they’ll be delighted to hear your feedback.
Kind regards,
Jemima @ Peninsula
Acting ceo
Thank you to Robert Vrodoljak for your advice and support. I appreciate it.
3 June 2026
Unprompted review
Reply from Peninsula AU
Hi Ngungjul,
Thank you for your feedback.
We’re pleased to hear that Robert was able to provide you with helpful guidance and support.
Your appreciation means a lot to us, and I’ll be sure to pass your thanks on to him.
Kind regards,
Jemima @ Peninsula
Barry was a delight to deal with and…
Barry was a delight to deal with and made the experience informative and enjoyable.
29 May 2026
Unprompted review
Reply from Peninsula AU
Hi Heidi,
Thank you for your lovely feedback!
We’re so pleased to hear Barry made such a positive impact. Creating an experience that’s both insightful and enjoyable is exactly what we strive for, and it’s great to know he delivered on that.
We’ll be sure to pass on your kind words - he’ll really appreciate it!
Kind regards,
Jemima @ Peninsula
Exceptional service for the second day in a row
Exceptional service for the second day in a row. Today I spoke with Tanya and Isla, Firstly Tanya was very thorough in providing me with options relating to contract variations and dealing with a resignation. She could not have been more professional and is a credit to your organisation. Isla called me as a follow up to my contact with Tanya and again her customer service was brilliant. Thanks again Peninsula - 5 Star Rating from me
2 June 2026
Unprompted review
Reply from Peninsula AU
Hi Richard,
Thank you so much for your fantastic feedback!
We’re delighted to hear about your positive experience with both Tanya and Isla. It’s great to know that Tanya provided such thorough and professional guidance around contract variations and managing a resignation - she’ll be very pleased to hear your kind words.
We’re also glad Isla’s follow-up added to your experience and that her support stood out as well. Delivering consistent, high-quality service is something we pride ourselves on, and it’s wonderful to see that reflected across your interactions.
Thank you again for your support and for the 5-star rating - it truly means a lot to us!
Kind regards,
Jemima @ Peninsula
Specialist Height Access
We have now been working with Mick Connell and his team at Peninsula from early January 2026 and would like say a massive thanks for all your support and advice, we are looking forward to working together with Specialist Height Access and have recommended Peninsula to our colleagues in the industrial rope access, height safety and construction sectors.
Cheers
Scott Noble
1 June 2026
Unprompted review
Reply from Peninsula AU
Hi Scott,
Thank you for your kind words and for taking the time to share your experience!
We’re thrilled to hear that Mick and the team have been able to support you so effectively since the beginning of the year. It’s fantastic to know our advice has been valuable, and that you’re looking forward to continuing the partnership - so are we!
We also truly appreciate your recommendation to others in the industrial rope access, height safety, and construction sectors. Your trust and endorsement mean a great deal to us.
Kind regards,
Jemima @ Peninsula
My experience with Ashleigh from Advice Team
My experience with Ashleigh from the Advice Team was exceptional. She provided me with professional and clear advice on a termination query. Ashleigh took the time to confirm the process I was considering was appropriate, and that all options were clearly understood. Her recommendations were well explained, making this complex situation easier to navigate.
I really appreciated Ashleigh's friendly, confident approach and her expertise in assisting with my query.
It was a pleasure speaking with Ashleigh.
1 June 2026
Unprompted review
Reply from Peninsula AU
Hi Samantha,
Thank you for your thoughtful feedback! We’re delighted to hear that Ashleigh provided such clear, professional support during what can often be a complex situation.
It’s great to know she took the time to walk through your query thoroughly, ensuring you felt confident in your approach and fully understood the options available. We’ll be sure to share your kind comments about her friendly and assured manner - she’ll really appreciate it.
We’re so pleased she made the process easier for you, and that it was such a positive experience overall!
Kind regards,
Jemima @ Peninsula
Nick provided us with exceptional HR…
Nick provided us with exceptional HR advice and consultancy services. His management of mediation for 2 staff members was professional, constructive and provided clear guidelines for the future. I would highly recommend Nick.
1 June 2026
Unprompted review
Reply from Peninsula AU
Hi Kerry,
Thank you for your kind feedback. We’re delighted to hear that you had such a positive experience working with Nick.
It’s fantastic to know that he was able to support you effectively through the mediation process, helping create a constructive outcome and providing clear direction moving forward. Delivering practical guidance while maintaining a professional and supportive approach is what we aim for.
We really appreciate your recommendation and will be sure to share your comments with Nick and the team. If you need any further support down the line, please don’t hesitate to reach out.
Kind regards,
Jemima @ Peninsula
Amazing help and awesome customer service
I recently contacted this HR company for employment advice and was extremely impressed with the service I received. The consultant I spoke with, Ana was friendly, professional, and took the time to explain everything clearly. She provided a wealth of useful information and answered all of my questions in a way that was easy to understand.
I felt supported throughout the conversation and came away with a much better understanding of my situation and the options available to me. It's refreshing to deal with someone who is both knowledgeable and genuinely willing to help.
I would highly recommend this company to anyone seeking HR or employment advice. Thank you for the excellent service.
31 May 2026
Unprompted review
Reply from Peninsula AU
Hi LVS Posties,
Thank you so much for your thoughtful feedback. We’re thrilled to hear that you had such a positive experience and felt well supported throughout your conversation.
It’s great to know that Ana was able to guide you clearly through your situation, taking the time to ensure everything was explained in a straightforward and helpful way. Providing practical advice while making clients feel confident and informed is exactly what we strive for, so your comments are truly appreciated.
We’re delighted you came away with a clearer understanding and a sense of reassurance. Your recommendation means a lot to us, and we’ll be sure to share your kind words with Ana and the team.
If you ever need assistance again, we’re always here to help.
Kind regards,
Jemima @ Peninsula
Peter Makhlouf was fantastic
Peter Makhlouf was fantastic. I cannot recommend him enough. He went above and beyond for us, took the time to listen to what we needed and made everything happen that day. He kept it professional but also let his personality shine through; he was funny and easy-going, making the whole process smooth.
29 May 2026
Unprompted review
Reply from Peninsula AU
Hi Chloe,
Thank you so much for sharing this fantastic feedback.
We’re thrilled to hear that Peter made such a positive impact and went above and beyond to support you. Taking the time to listen, acting quickly, and making the process smooth while still bringing his personality and professionalism to the experience is exactly what we aim for.
We’ll be sure to pass your kind words on to Peter - feedback like this truly means a lot.
If there’s anything more we can assist you with, please don’t hesitate to reach out.
Kind regards,
Jemima @ Peninsula
Seb Diaz provided advice in an easy to grasp manner…
Seb Diaz provided advice in a easy to understand manner when I explained the purpose and audience to be addressed with the new legislative changes. He remained culturally sensitive and non judgemental. Resources offered helped me bridge more gaps. I feel more confident to tackle any difficult conversations ahead. Excellent experience. Cheers S :)
30 May 2026
Unprompted review
Reply from Peninsula AU
Hi Susan,
Thank you for sharing your experience.
We’re so pleased to hear that Seb was able to explain the information clearly and tailor his approach to suit both your goals and audience. It’s especially great to know you felt respected and supported, with a strong awareness of cultural considerations throughout. We’re glad the resources provided helped close some gaps and gave you greater confidence moving forward.
Your kind feedback will be passed on - Seb will really appreciate it.
Warm regards,
Jemima @ Peninsula
Exceptional Claims Support
Excellent support and representation throughout the process. A special mention to Claims Representative Ashvini Buvan, whose professionalism, responsiveness and expertise were evident at every stage. Ashvini provided clear guidance, instilled confidence, and represented our interests with a high level of competence. We greatly appreciated her support and would not hesitate to recommend her services.
29 May 2026
Unprompted review
Reply from Peninsula AU
Hi Carla,
Thank you for your thoughtful feedback.
We’re delighted to hear you felt well supported throughout the process. Ashvini will be especially pleased to know her dedication, clear communication, and professionalism made such a positive difference for you. It’s great to hear she was able to provide reassurance and represent your interests so effectively.
We truly appreciate your recommendation and will be sure to pass on your kind words.
Kind regards,
Jemima @ Peninsula
With regard to a very difficult topic…
With regard to a very difficult topic Christine did a fantastic job, the team responded well and were very engaged, thanks Chrisitne for an awesome presentation well done in making the afternoon fly by.
Cheers
Kevin
21 May 2026
Unprompted review
Reply from Peninsula AU
Hi Kevin,
Thank you for your kind feedback.
We’re so pleased to hear that Christine delivered the session with such impact, especially given the challenging subject matter. It’s great to know the team stayed involved and found the presentation engaging throughout.
We’ll be sure to pass on your appreciation - Christine will be delighted to hear how much the session was valued.
Kind regards,
Jemima @ Peninsula
Excellent Service
Peter Makhlouf was very polite, detailed and went through everything with me over the phone. There was a couple of matters that he assisted me with and I feel like I got all the answers I needed and more and he explained everything and made sure I understood before moving on. Never had that experience from your company previously.
28 May 2026
Unprompted review
Reply from Peninsula AU
Hi Rachel,
Thank you for sharing your experience with us.
We’re delighted to hear that Peter provided such thorough and attentive support. It’s great to know he took the time to walk you through everything in detail, ensuring you felt confident and well-informed every step of the way.
We’re especially pleased that this interaction stood out compared to your previous experiences, as delivering consistent, high-quality service is something we are continually working towards. Your feedback is incredibly valuable and helps reinforce the importance of clear, patient communication.
We’ll be sure to pass your kind words on to Peter - he’ll really appreciate it.
Kind regards,
Jemima @ Peninsula
Peter Makhlouf was super easy to work…
Peter Makhlouf was super easy to work with and helped a lot.
Highly recommended.
28 May 2026
Unprompted review
Reply from Peninsula AU
Hi True Metal,
Thank you for taking the time to share your feedback.
We’re so pleased to hear that Peter was such a great support. It’s fantastic to know he made the process straightforward and provided you with the help you needed along the way.
We’re proud to have team members like Peter who make working together smooth and positive, and we’ll be sure to pass your recommendation on to him.
We really appreciate your support.
Kind regards,
Jemima @ Peninsula
The onboarding session with Greg was…
The onboarding session with Greg was fantastic. He took us through the process and answered all our questions.
28 May 2026
Unprompted review
Reply from Peninsula AU
Hi Leisa,
Thank you for your great feedback.
We’re so pleased to hear that your onboarding session with Greg was such a positive experience. It’s fantastic to know he was able to guide you clearly through everything and ensure all your questions were addressed along the way.
Setting our clients up with the right understanding from the start is incredibly important, and we’re glad Greg made the process smooth and informative for you. We’ll be sure to share your kind comments with him.
We really appreciate you taking the time to share your experience.
Kind regards,
Jemima @ Peninsula
Greg from Peninsula is fantastic!
Greg from Peninsula has been fantastic. We are so grateful for his skills & knowledge and the incredible value this has added to our small business. Greg was easy to talk too, explained things to us & we are incredibly grateful for his time and expertise.
28 May 2026
Unprompted review
Reply from Peninsula AU
Hi Jessica,
Thank you for your fantastic feedback.
We’re so pleased to hear that Greg has been such a great support to your business. It’s wonderful to know his expertise and insights have delivered real value, and that he made everything clear and easy to understand along the way.
Being approachable and providing practical, meaningful guidance is something we strive for, and we’re glad Greg made such a positive impression. We’ll be sure to share your kind words with him.
We really appreciate you taking the time to share your experience.
Kind regards,
Jemima @ Peninsula
Christine Li did a great job on…
Christine Li did a great job on training us. She kept the session lively and really interesting. The group really enjoyed her interaction and knowledge of the topic.
Thanks Christine 😀
21 May 2026
Unprompted review
Reply from Peninsula AU
Hi Nigel,
Thank you for sharing your feedback with us.
We’re delighted to hear that Christine delivered such an engaging and enjoyable training session. It’s fantastic to know she was able to keep the group involved while sharing her expertise in a way that really resonated. We’ll be sure to pass your kind words on to Christine - it will mean a lot to her.
Thanks again for taking the time to let us know.
Kind regards,
Jemima @ Peninsula
Tanya Weise was really helpful and…
Tanya Weise was really helpful and informative. She answered all my questions tailored specifically to my business.
28 May 2026
Unprompted review
Reply from Peninsula AU
Hi Dale,
Thank you for your lovely feedback.
We’re so pleased to hear that Tanya provided such helpful and relevant support for your business. It’s great to know she took the time to understand your needs and deliver clear, tailored guidance to address your questions.
We’re proud to have team members like Tanya who are dedicated to providing personalised and practical assistance. We’ll be sure to share your kind words with her.
We really appreciate you taking the time to share your experience.
Kind regards,
Jemima @ Peninsula
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