I use these around the house daily. Definitely helps my balance and super comfortable. easy to get use to the feel- its definitely different than most sneakers. only draw back is i wish the padding i... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love the footwear. I had knee replacement surgery and my balance and flexibility suffered. My therapist was wearing a pair and when I asked about them, she said that I might benefit from wearing the... See more
I had questions about the comparison among a number of different styles of Peak's shoes. I corresponded with Nikko of its Customer Support Team via a number of emails. I appreciate Nikko's patience... See more
Company replied
Hi, I would like to thank Lyza for her help with my order. I contacted CS because I thought my order was stuck. Lyza explained to me in great detail how your delivery service worked. I thanked her aga... See more
Company replied
Company details
About Peak Footwear
Written by the company
Welcome to Peak Footwear! Discover innovative barefoot shoes designed for ultimate comfort and foot health. Experience the difference today!
Shop Now Learn More About Us Contact Us Special OfferAbout Peak Footwear
At Peak Footwear, we are passionate about delivering high-quality barefoot shoes tailored to meet the needs of older adults and foot pain sufferers. Our mission is to bring relief and renewed confidence to every step you take.
Contact info
1007 N Orange St. 4th Floor, 19801, Wilmington, United States
- info@peak-footwear.com
- peak-footwear.com
4.4
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 48 hours
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It was easy to place an order
It was easy to place an order. The buy one, get one free offer was a great way to try the shoes. They are SO comfortable
1 June 2026
Unprompted review
Reply from Peak Footwear
Hi Ruth,
Thank you so much for your wonderful feedback! We’re so glad to hear that placing your order was easy and that our buy one, get one free offer gave you a great opportunity to try our shoes. It’s even better to know that you’re finding them incredibly comfortable.
We truly appreciate your support and are so happy you’re enjoying your Peak Footwear experience!
Warm regards,
The Peak Footwear Team
Reply from Peak Footwear
Hi Scott,
Thank you so much for your kind feedback! We’re thrilled to hear that you’re finding your shoes very comfortable and that you’d highly recommend them. Your support means a lot to us, and we’re so happy to know you’re enjoying your Peak Footwear experience.
Thank you for choosing us!
Warm regards,
The Peak Footwear Team
NIKKO was absolutely wonderful
NIKKO was absolutely wonderful. The order was incorrect. Which was my fault. NIKKO adjusted my order quickly and correctly before it was sent for delivery. NIKKO brightened my day with their support. Couldn't be happier with the support NIKKO provided. Thank you so much NIKKO! 😀
22 June 2026
Unprompted review
Reply from Peak Footwear
Hi,
Thank you so much for sharing your wonderful experience with us! We’re thrilled to hear that Nikko was able to quickly step in and help correct your order before it was shipped. Providing fast, caring, and reliable support is something we truly value, and we’re so glad Nikko was able to make the process smooth and turn your day around in a positive way. We’ll be sure to share your incredibly kind words with Nikko.
Thank you for your trust and support — we truly appreciate you being part of the Peak Footwear family! 😀
Warm regards,
The Peak Footwear Team
The quick response was wonderful
The quick response was wonderful. And the took care of my problem immediately. I won't hesitate to order from them in the future because of the excellent customer service and great product.
25 June 2026
Unprompted review
Reply from Peak Footwear
Hi,
Thank you so much for your wonderful feedback! We’re delighted to hear that our team was able to respond quickly and resolve your issue right away. Providing excellent customer service and making sure our customers feel supported is always one of our top priorities. It means even more to know that your positive experience has given you confidence to order from us again.
We truly appreciate your trust, support, and kind words — thank you for choosing Peak Footwear!
Warm regards,
The Peak Footwear Team
The shoes are smaller than others in…
The shoes are smaller than others in the same size, in spite of what the size chart says., The pull tab is stitched into the back and those stitches on the inside of the shoe rub your heel as you walk. There is a strong materials odor. I tried to return these to get a larger size, and it was almost as much to return them as it cost me to purchase them.
8 June 2026
Unprompted review
Reply from Peak Footwear
Hi Dee,
Thank you for taking the time to share your honest feedback. We’re sorry to hear that the fit, comfort, and overall product experience did not meet your expectations.
We understand how frustrating it can be when sizing feels inconsistent despite following the size chart, and we also appreciate you bringing concerns about comfort, product construction, and the return shipping cost to our attention. Feedback like yours is extremely valuable and helps us better understand where improvements are needed in both product design and the overall customer experience.
We sincerely apologize that your experience was disappointing, and we truly appreciate you sharing your thoughts with us.
Warm regards,
The Peak Footwear Team
Great customer service and quick…
Great customer service and quick response to my request
26 June 2026
Unprompted review
Reply from Peak Footwear
Hi Michael,
Thank you for your kind feedback! We’re so glad to hear that you had a great experience with our customer service team and that we were able to respond quickly to your request. Providing fast and helpful support is always our priority, and we truly appreciate your support.
Thank you for choosing Peak Footwear!
Warm regards,
The Peak Footwear Team
I love my Peaks
I love my Peaks! Six pairs and counting. I wear a foot drop brace and these comfortable shoes accommodate the brace with no problem. My feet feel better, my toes are not squished up and I am standing straighter. Thank you Peak!
26 June 2026
Unprompted review
Reply from Peak Footwear
Hi Elizabeth,
Thank you so much for your amazing feedback! We’re absolutely thrilled to hear that you’re already six pairs in and continuing to love your Peak shoes. It means so much to know that our footwear is providing the comfort and support you need, especially in accommodating your foot drop brace while helping you feel better, stand straighter, and keep your toes comfortable. Stories like yours truly inspire us.
Thank you for your continued trust and support — we’re so happy to be part of your journey!
Warm regards,
The Peak Footwear Team
Customer Service gets 5 Stars!
I mistakenly ordered the wrong size. I quickly contacted customer service to see if they could catch my order and correct the size before it shipped. Edward from customer service was fantastic! He managed to find the order and correct it in time; now I'm anxiously awaiting my Lorax Pro barefoot shoes. Thanks, Edward - you are what customer service is all about!
25 June 2026
Unprompted review
Reply from Peak Footwear
Hi Lori,
Thank you so much for sharing your experience with us! We’re thrilled to hear that Edward was able to quickly step in and help correct your order before it shipped. Providing fast, attentive, and reliable customer service is something we truly value, and we’re so glad Edward was able to make the process smooth for you. We’ll be sure to share your wonderful feedback with him.
We hope you love your new Lorax Pro Barefoot shoes once they arrive, and thank you for choosing Peak Footwear!
Warm regards,
The Peak Footwear Team
Outstanding Customer Service
My first order with Peak was delivered promptly, in a matter of days, with no issues. Though my second order, seemed to have been "Lost" in Transit". After a nearly 2 week wait, I reached out to the support team, and was assisted by Edward. He could not have been more helpful! We had several conversations, via email, and he was very cordial, and professional, and was able to track down my order, and expedite its arrival. My feet are happy, and so am I! Thanks Edward
25 June 2026
Unprompted review
Reply from Peak Footwear
Hi Tara,
Thank you so much for sharing your experience with us! We’re glad to hear your first order arrived smoothly, and while we’re sorry there was a delay with your second order, we’re thrilled that Edward was able to step in and provide the support you needed. It’s wonderful to know he was able to assist you professionally, track down your order, and help get it to you as quickly as possible. We’ll be sure to share your kind words with Edward. Most importantly, we’re so happy to hear that your feet are happy too!
Thank you for your continued support and trust in Peak Footwear!
Warm regards,
The Peak Footwear Team
"Edward" reponded to my email inquiry…
"Edward" reponded to my email inquiry quickly and provided me with the information that I requested.
23 June 2026
Unprompted review
Reply from Peak Footwear
Hi Terri,
Thank you for your kind feedback! We’re so glad to hear that Edward was able to respond quickly and provide you with the information you needed. Delivering prompt and helpful customer support is something we truly value, and we’ll be sure to share your appreciation with Edward.
Thank you for your support and for choosing Peak Footwear!
Warm regards,
The Peak Footwear Team
Return policy is send back to China - seriously?
I didn’t like the fit & the cost for returning the purchase to China is NOT worth it! Don’t buy them unless you are sure of the fit!!!
24 June 2026
Unprompted review
Reply from Peak Footwear
Hi Mich,
Thank you for taking the time to share your honest feedback. We’re sorry to hear that the fit did not meet your expectations and that the return shipping process left you feeling frustrated.
We understand how disappointing it can be when a product isn’t the right fit, and we appreciate you sharing your experience regarding return costs as this kind of feedback helps us better understand where improvements are needed in both our customer experience and overall service process.
We truly value your feedback and thank you for giving our products a try.
Warm regards,
The Peak Footwear Team
They are easy to put on and off
They are easy to put on and off. They are so comfortable. My feet feel great in them. They are great shoes, I love them.
24 June 2026
Unprompted review
Reply from Peak Footwear
Hi Jeff,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re finding your shoes easy to put on and take off, while also enjoying the comfort they provide. It’s especially great to know that your feet feel so good wearing them.
We truly appreciate your support and are so happy to hear that you love your shoes. Thank you for choosing Peak Footwear!
Warm regards,
The Peak Footwear Team
Horrible Experience
I placed an order for 2 pairs of Lorax Pro Barefoot shoes in women's size 8/8.5. One pair was white/pink and the second black/white. I received 2 identical pairs of white/pink shoes in women's size 5. No where on their website or in placing my order was I made aware that these shoes would be sent from China and returning them would cost me postage back to place of shipment. The only customer response I get is the mailing address to return.
7 June 2026
Unprompted review
Reply from Peak Footwear
Hi Charlene,
Thank you for taking the time to share your experience with us. We’re truly sorry to hear about the issues you encountered with your order, especially receiving incorrect styles and sizes when that is clearly not what you purchased.
We understand how frustrating it must have been to experience confusion regarding shipping origin, return logistics, and the difficulty you’ve faced while trying to resolve the situation through customer support. This is certainly not the experience we want for our customers.
We sincerely appreciate you bringing these concerns to our attention. Feedback like yours is extremely valuable and helps us identify areas where we need to improve both our order fulfillment process and overall customer experience. We apologize for the frustration this situation has caused and thank you again for sharing your honest feedback.
Warm regards,
The Peak Footwear Team
The customer service has been…
The customer service has been wonderful, and the product is great. The tracking for shipping is a bit delayed, but again nothing we can't deal with. We have already ordered the hiking shoes to try out.
23 June 2026
Unprompted review
Reply from Peak Footwear
Hi Jamie,
Thank you so much for your wonderful feedback! We’re delighted to hear that you’ve had a great experience with both our customer service team and our products. We also appreciate your understanding regarding the shipping tracking delays, and we’re grateful for your patience. It’s especially exciting to know that you’ve already ordered our hiking shoes to try next!
Thank you for your trust and support — we truly appreciate it and hope you enjoy your new pair just as much!
Warm regards,
The Peak Footwear Team
not as advertised
ordered 5/27. received 6/12. no support, more like deck and beach shoes or slippers. definitely not city sidewalks. will not recommend buying.
27 May 2026
Unprompted review
Reply from Peak Footwear
Hi Dorothy,
Thank you for taking the time to share your honest feedback. We’re sorry to hear that your experience with both the delivery time and the product itself did not meet your expectations.
We understand your concerns regarding the level of support and overall feel of the shoes compared to what you were expecting for everyday outdoor use. We also appreciate you sharing your thoughts about delivery timing, as feedback like yours helps us better understand where we need to improve both our products and overall customer experience.
We truly value your feedback and appreciate you giving our products a try. Thank you for sharing your experience with us.
Warm regards,
The Peak Footwear Team
Reply from Peak Footwear
Hi Diane,
Thank you for your kind feedback! We’re so glad to hear that you found our service thoughtful and conscientious. Providing a positive experience for our customers is always our priority, and we truly appreciate your support!
Warm regards,
The Peak Footwear Team
Immediate Happiness
When I first put them on, l leaned back a bit and felt my heels. They made me stand straighter which was a good surprise! When I’m walking in them, I don’t feel my small bunion or my arch because there is no pain at all. I really appreciate these shoes and I am so happy I got two pairs!
11 June 2026
Unprompted review
Reply from Peak Footwear
Hi Rosemary,
Thank you so much for sharing your wonderful experience! We’re thrilled to hear that from the moment you put your shoes on, you noticed such a positive difference in your posture and overall comfort. It’s especially rewarding to know that you’re able to walk comfortably without the discomfort you were experiencing before. We’re so happy that you decided to get two pairs and that they’re making such a meaningful difference for you.
Thank you for your support, and we hope you continue enjoying every comfortable step ahead!
Warm regards,
The Peak Footwear Team
They are miracle for my feet
They are miracle for my feet. I've ordered 8 pairs love the shoes
I have one issue the shoes are great but I wear a 39 I've ordered two different sets and they feel like 38 and I don't understand the ones I've ordered are 39 that's been my problem with the 39s fitting tight which they shouldn't. Otherwise I enjoy the shoes.
30 May 2026
Unprompted review
Reply from Peak Footwear
Hi Irma,
Thank you so much for sharing your experience with us! We’re thrilled to hear that our shoes have made such a positive difference for your feet and that you’ve loved them enough to order 8 pairs — that truly means a lot to us.
We also appreciate you bringing the sizing inconsistency to our attention. We understand how frustrating it can be when the fit isn’t consistent, especially when ordering the same size. Feedback like yours is incredibly valuable, and we’ll be sure to share it with the appropriate team as we continue working to improve both fit consistency and overall customer experience.
Thank you again for your continued support and for being such a valued part of the Peak Footwear family!
Warm regards,
The Peak Footwear Team
Nikko was very responsive
Nikko was very responsive and put my mind at ease by correcting my order.
20 June 2026
Unprompted review
Reply from Peak Footwear
Hi John,
Thank you for your kind feedback! We’re so glad to hear that Nikko was able to respond quickly and help correct your order while giving you peace of mind throughout the process. Providing helpful and reliable customer support is very important to us, and we’ll be sure to share your appreciation with Nikko.
Thank you for your support — we truly appreciate it!
Warm regards,
The Peak Footwear Team
I love the barefoot feeling with out…
I love the barefoot feeling with out the pain of walking on stuff
22 June 2026
Unprompted review
Reply from Peak Footwear
Hi Dennis,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re enjoying the natural barefoot feeling while still staying comfortable and protected with every step. Knowing that our shoes are helping provide that balance of freedom and comfort means a lot to us.
We truly appreciate your support and hope you continue loving every step!
Warm regards,
The Peak Footwear Team
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