Peak Footwear Reviews 

2,087
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 1,440 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product for its comfort and quality, highlighting how the shoes alleviate pain and improve balance. Many appreciate the helpfulness and professionalism of the staff, noting exceptional customer service that provides thorough and knowledgeable support. People find the products beneficial for daily wear, even in demanding environments. However, some people mentioned issues with order accuracy, like incorrect sizes or items, and inconsistent sizing across different pairs. A few others felt certain products lacked sufficient padding for uneven surfaces, were too hot, or appeared different from online descriptions, especially regarding color.

What people talk about most

Product

Customers consistently note positive experiences with product, praising its comfort and ability to alleviate... See more

Quality

Users describe positive interactions with quality, often praising the comfort and support of the footwear,... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers finding the ordering process easy... See more

Customer service

Customers had positive experiences with customer service, with many expressing satisfaction and gratitude for... See more

Staff

People report positive experiences with staff, highlighting their helpfulness and efficiency. Staff members... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I use these around the house daily. Definitely helps my balance and super comfortable. easy to get use to the feel- its definitely different than most sneakers. only draw back is i wish the padding i... See more

Company replied

Rated 5 out of 5 stars

I love the footwear. I had knee replacement surgery and my balance and flexibility suffered. My therapist was wearing a pair and when I asked about them, she said that I might benefit from wearing the... See more

Rated 5 out of 5 stars

I had questions about the comparison among a number of different styles of Peak's shoes. I corresponded with Nikko of its Customer Support Team via a number of emails. I appreciate Nikko's patience... See more

Company replied

Rated 5 out of 5 stars

Hi, I would like to thank Lyza for her help with my order. I contacted CS because I thought my order was stuck. Lyza explained to me in great detail how your delivery service worked. I thanked her aga... See more

Company replied


Company details

  1. Shoe Store
  2. Footwear Wholesaler

About Peak Footwear

Written by the company

Peak Footwear Banner

Welcome to Peak Footwear! Discover innovative barefoot shoes designed for ultimate comfort and foot health. Experience the difference today!

Shop Now Learn More About Us Contact Us Special Offer

About Peak Footwear

At Peak Footwear, we are passionate about delivering high-quality barefoot shoes tailored to meet the needs of older adults and foot pain sufferers. Our mission is to bring relief and renewed confidence to every step you take.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(2,087)

1,276 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love the barefoot feeling with out…

I love the barefoot feeling with out the pain of walking on stuff

22 June 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Dennis,

Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re enjoying the natural barefoot feeling while still staying comfortable and protected with every step. Knowing that our shoes are helping provide that balance of freedom and comfort means a lot to us.

We truly appreciate your support and hope you continue loving every step!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

The shoes are comfortable

The shoes are comfortable. Haven't run in then yet, but great for walking around.

5 June 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Christian,

Thank you for your feedback! We’re so glad to hear that you’re finding your shoes comfortable and enjoying them for everyday walking so far. We hope they continue to perform just as well once you take them out for a run.

We truly appreciate your support and thank you for choosing Peak Footwear!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

They are really comfortable and my toes…

They are really comfortable and my toes have lots of room and I don't stumble wearing them. They are fantastic 😍

12 June 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Becky,

Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re finding your shoes so comfortable and that the extra room for your toes is making such a positive difference. It’s especially great to know you feel more stable and confident while wearing them.

We truly appreciate your support and are so happy you’re loving them! 😍

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

I have been using this service for a…

I have been using this service for a few months now, and the performance has been completely flawless. The platform is extremely fast, easy to navigate, and works exactly as promised. I had a small question initially, but their customer support team resolved it within minutes. It is very hard to find this level of quality, reliability, and transparency nowadays. I highly recommend them to anyone looking for a truly dependable and professional experience!Isko use karne ke tips:

9 June 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Breeze,

Thank you so much for your incredible feedback! We’re thrilled to hear that your experience with us has been consistently smooth and reliable over the past few months. It’s wonderful to know that you’ve found our service fast, easy to use, and dependable, and that our customer support team was able to assist you quickly when needed.

Your kind words about our quality, reliability, and transparency truly mean a lot to us. Thank you for your trust, support, and recommendation — we sincerely appreciate it!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

My wife loves hers

My wife loves hers. She has stopped complaining about her feet since wearing her shoes.😂 Best gift I could have got her.

8 June 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi,

Thank you so much for sharing this with us! We absolutely love hearing that your wife is enjoying her shoes so much — and that they’ve helped keep the foot complaints away! 😂 It sounds like you picked the perfect gift, and we’re thrilled to know our shoes are making such a positive difference.

Thank you for your support, and we hope she continues enjoying every comfortable step!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Helpful

I raised an issue with my order, and Edward responded and resolved it immediately!

19 June 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Jeffrey,

Thank you for your wonderful feedback! We’re so glad to hear that Edward was able to respond quickly and resolve your order issue right away. Providing prompt and dependable customer support is something we truly value, and we’ll be sure to share your kind words with Edward.

Thank you for your support — we greatly appreciate it!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

I had made a mistake on my order and…

I had made a mistake on my order and (Edward) got back to me with the adjusted order right away!

19 June 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Theresa,

Thank you for your kind feedback! We’re so glad to hear that Edward was able to quickly assist you and make the changes to your order right away. Providing fast and reliable customer support is very important to us, and we’ll be sure to share your appreciation with Edward.

Thank you for choosing Peak Footwear — we truly appreciate your support!

Warm regards,
The Peak Footwear Team

Rated 1 out of 5 stars

The WORST, WHAT A SCAM

This is one of my worst experiences in life. These shoes are extremely uncomfortable. And they won't let me return them to an address in the US. They keep telling me I have to send back to an address in China. That will cost me 50 dollars to do so. Using an address in the states and the have several is only 29 bucks. They keep offering money of of my next purchase and there will not be a next purchase. These shoes are extremely uncomfortable poorly made, they are like glorified water shoes. What a scam. Even after responding to my feedback that I left on trust pilot this company has still not refunded me money. They preach the product is suppose to be great super comfortable and affordable. We'll it is not and im stuck with it and oit like 150 bucks. To ship back to China and they have addresses in the US they are only kidding and making it more impossible to retrieve my refund. They never state returns go back to China. What a 3rd world company.

16 June 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Craig,

Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience with both the product and the return process has been so frustrating and did not meet your expectations.

We understand your concerns regarding comfort, product expectations, and the challenges you experienced with the return shipping process. We recognize how disappointing it can be when a product does not work out as hoped, especially when the return experience adds additional frustration.

Please know that we take customer feedback seriously, and comments like yours help us better identify areas where improvements are needed in both our products and customer service processes. We sincerely apologize that your experience left you feeling dissatisfied, and we appreciate you bringing these concerns to our attention.

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars
Peak Footwear logo

Reply from Peak Footwear

Hi Jeff,

Thank you for sharing your feedback. We’re sorry to hear that your order has not arrived yet and understand how frustrating it can be when a delivery takes longer than expected.

We sincerely apologize for the delay and appreciate your patience. Please reach out to our customer support team directly at info@peak-footwear.com with your order details so we can check the status of your shipment and assist you further. We value your support and appreciate the opportunity to help resolve this for you.

Warm regards,
The Peak Footwear Team

Rated 1 out of 5 stars

The shoes were not what they were built…

The shoes were not what they were built up to be!!! They were very disappointing! They were very uncomfortable, they even had little holes in the bottoms of the shoes. They may be fine to wear in a city, on concrete, sidewalks, etc. But, definitely not to wear in grass, rock driveways, dirt, etc. We did not like these shoes at all! It was also very difficult communicating with customer service. It took over 7 emails for them to finally give a correct address to ship the shoes back! Then, it wasn't even where they came from or where the home office is, but China, and at our expense. We finally received our refund about a month after sending the shoes back.

7 May 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Debbie,

Thank you for taking the time to share your detailed feedback. We’re truly sorry to hear that your experience with both the product and the return process did not meet your expectations. We understand how frustrating it must have been to feel disappointed with the comfort and performance of the shoes, as well as experience difficulties during communication and the return process.

We appreciate your honest feedback regarding product expectations, surface comfort, customer service communication, and the return experience, as insights like yours help us identify areas where we need to improve. While we’re glad the refund was ultimately completed, we understand that the overall experience left you dissatisfied, and for that we sincerely apologize.

Thank you again for sharing your experience and helping us continue to improve.

Warm regards,
The Peak Footwear Team

Rated 4 out of 5 stars

My experience returning product

My experience trying to return my product was not easy, you do have to pay for return shipping, once you show proof tracking other information thanks to Edward’s I’m getting my refund thank you!

17 June 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Teresa,

Thank you for taking the time to share your experience with us. We understand that the return process can sometimes feel challenging, and we appreciate your patience throughout the process. We’re glad to hear that Edward was able to assist you, guide you through the required steps, and help ensure your refund was processed successfully. We’ll be sure to share your kind words with Edward.

Thank you again for your feedback and support!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Edward was quick to reply and take care…

Edward was quick to reply and take care of the issue! Great customer service.

17 June 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Jean,

Thank you for your kind feedback! We’re so glad to hear that Edward was able to respond quickly and take care of your issue. Providing great customer service is always our priority, and we’ll be sure to share your appreciation with Edward.

Thank you for your support!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

I had to return boots that didn't work…

I had to return boots that didn't work for my feet, and after posting and sending the tracking info I waited to hear that they had them. Once I realised that the package had been in Customs for two weeks, I emailed support and heard back from EDWARD regarding how long items might remain in Customs. I was not overly concerned that they might be there for a time, but after confirming what I had returned, EDWARD reached out to his higher-ups and asked that my refund be expedited. I received the refund that same day.

15 June 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Chelle,

Thank you so much for sharing your experience with us. We truly appreciate your patience throughout the return process, and we’re glad Edward was able to step in, provide clarity regarding the customs delay, and help expedite your refund. Delivering responsive and supportive customer service is something we take great pride in, and we’ll be sure to share your kind words with Edward.

Thank you again for your trust and support — we sincerely appreciate it!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Perfect Fit & Lasting Comfort

My husband is very hard to fit but Peaks fit perfectly and are comfortable all day long for him.
We both love our Peak Lorax Pros!

16 June 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Jenni,

Thank you so much for sharing your wonderful experience! We’re thrilled to hear that your husband was able to find the perfect fit and enjoy all-day comfort — especially knowing how challenging that can sometimes be. It’s even more exciting to know that you both are loving your Peak Lorax Pros!

We truly appreciate your support and are so happy to have you both as part of the Peak Footwear family. Enjoy every comfortable step together!

Warm regards,
The Peak Footwear Team

Rated 1 out of 5 stars

They are too expensive

They are too expensive. I have three that I bought 3 years ago. They've taken this type of shoe... gave themselves a name and now are ripping people off, I have 3... paid less than 20 dollars each, and while they are great shoes I refuse to be taken advantage off.

16 June 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Eileen,

Thank you for taking the time to share your honest feedback. We truly appreciate your past support and are glad to hear that you’ve had a positive experience with the quality and comfort of the shoes over the years.

We understand your concerns regarding pricing, and we recognize how important value is to our customers. Pricing can change over time due to a variety of factors, and feedback like yours is valuable as we continue working to balance quality, innovation, and affordability.

We appreciate you sharing your perspective and thank you again for your support.

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

I made a request about shoe if it came…

I made a request about shoe if it came in a particular color and peak footwear came back right away with a solution to my request

15 June 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Carmen,

Thank you for your wonderful feedback! We’re so glad to hear that our team was able to respond quickly and help find a solution for your request. Providing prompt and helpful service is something we truly value, and we’re happy we could assist you.

Thank you for your support and for choosing Peak Footwear!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Nikko took care of the problem that I…

Nikko took care of the problem that I created quickly & very efficiently! I very much appreciate!

15 June 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Carol,

Thank you for your kind feedback! We’re so glad to hear that Nikko was able to assist you quickly and efficiently. Providing helpful and reliable support is always our goal, and we’ll be sure to share your appreciation with Nikko. Thank you for your support — we truly appreciate it!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Rizza was an amazing customer service…

Rizza was an amazing customer service rep who really cared about my issue and did what needed to be done to help me out. I was impressed with her and with this company

14 June 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Mary,

Thank you so much for your wonderful feedback! We’re thrilled to hear that Rizza provided such amazing support and showed genuine care in helping resolve your issue. Delivering excellent customer service is very important to us, and we’re so glad she made such a positive impression. We’ll be sure to share your kind words with Rizza. Thank you for your trust and support — we truly appreciate it!

Warm regards,
The Peak Footwear Team

Rated 4 out of 5 stars

Light and airy

The order process was easy, it just took a long time to get my order. The shoes are great so far but I would likely not wear them out somewhere. I’m used to shoes with orthotic support that are quite stable. This feels much more like house shoes or slippers. I can’t imagine wearing them outside for a walk and stepping on rocks.

14 June 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Pamela,

Thank you for taking the time to share your honest feedback. We’re glad to hear that the ordering process was easy and that you’re enjoying the comfort of the shoes so far.

We also appreciate you sharing your thoughts regarding delivery time and your experience with the level of support and feel compared to the orthotic footwear you’re accustomed to. Feedback like yours is incredibly valuable as it helps us better understand how different customers experience our products and where we can continue improving.

Thank you again for giving our shoes a try and for sharing your experience with us!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Love them except on my gravel driveway! Sharp rocks hurt!

Love them except on my gravel driveway!

14 June 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Sandi,

Thank you for your feedback! We’re so happy to hear that you’re loving your shoes! We appreciate you sharing your experience, and while gravel driveways may be a bit of a challenge, we’re glad they’re bringing you comfort everywhere else. Thank you for your support and enjoy every step!

Warm regards,
The Peak Footwear Team

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