Peak Footwear Reviews 

2,089
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,440 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product for its comfort and quality, highlighting how the shoes alleviate pain and improve balance. Many appreciate the helpfulness and professionalism of the staff, noting exceptional customer service that provides thorough and knowledgeable support. People find the products beneficial for daily wear, even in demanding environments. However, some people mentioned issues with order accuracy, like incorrect sizes or items, and inconsistent sizing across different pairs. A few others felt certain products lacked sufficient padding for uneven surfaces, were too hot, or appeared different from online descriptions, especially regarding color.

What people talk about most

Product

Customers consistently note positive experiences with product, praising its comfort and ability to alleviate... See more

Quality

Users describe positive interactions with quality, often praising the comfort and support of the footwear,... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers finding the ordering process easy... See more

Customer service

Customers had positive experiences with customer service, with many expressing satisfaction and gratitude for... See more

Staff

People report positive experiences with staff, highlighting their helpfulness and efficiency. Staff members... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I use these around the house daily. Definitely helps my balance and super comfortable. easy to get use to the feel- its definitely different than most sneakers. only draw back is i wish the padding i... See more

Company replied

Rated 5 out of 5 stars

I love the footwear. I had knee replacement surgery and my balance and flexibility suffered. My therapist was wearing a pair and when I asked about them, she said that I might benefit from wearing the... See more

Company replied

Rated 5 out of 5 stars

I had questions about the comparison among a number of different styles of Peak's shoes. I corresponded with Nikko of its Customer Support Team via a number of emails. I appreciate Nikko's patience... See more

Company replied

Rated 5 out of 5 stars

Hi, I would like to thank Lyza for her help with my order. I contacted CS because I thought my order was stuck. Lyza explained to me in great detail how your delivery service worked. I thanked her aga... See more

Company replied


Company details

  1. Shoe Store
  2. Footwear Wholesaler

About Peak Footwear

Written by the company

Peak Footwear Banner

Welcome to Peak Footwear! Discover innovative barefoot shoes designed for ultimate comfort and foot health. Experience the difference today!

Shop Now Learn More About Us Contact Us Special Offer

About Peak Footwear

At Peak Footwear, we are passionate about delivering high-quality barefoot shoes tailored to meet the needs of older adults and foot pain sufferers. Our mission is to bring relief and renewed confidence to every step you take.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(2,089)

1,278 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lyza great customer service!!!

Lyza was very helpful and help solve the issue fast! I really appreciate how kind she was! This is the second time I’ve ordered from them and I will keep ordering!

13 July 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Kimberly,

Thank you so much for your wonderful feedback! We’re thrilled to hear that Lyza was able to resolve your issue quickly while providing such kind and helpful service. We’ll be sure to share your kind words with her—they’ll mean a lot! It’s especially rewarding to know this is your second order and that you plan to keep ordering from us.

Thank you for your continued trust and support—we truly appreciate having you as part of the Peak Footwear family!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

The fit is perfect for my large feet

The fit is perfect for my large feet. The wide toe box is great.

29 June 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Martin,

Thank you so much for your wonderful feedback! We're thrilled to hear that the fit is perfect for your feet and that you're enjoying the roomy wide toe box. Providing comfort and a natural fit is one of our top priorities, so it's great to know your shoes are meeting your expectations.

We truly appreciate your support and hope you continue enjoying every comfortable step!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Appreciation:

I would like to say you support team has been wonderful in correcting my order. Clearly it was my accident that caused the mishap but you very quickly solved the issue. Thank you very much for your quick and efficient response.

13 July 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Pauletta,

Thank you so much for your kind words! We’re delighted to hear that our support team was able to quickly and efficiently help correct your order. We understand that mistakes can happen, and we’re always happy to assist whenever we can. Your appreciation means a great deal to us, and we truly value your support.

Thank you for choosing Peak Footwear!

Warm regards,
The Peak Footwear Team

Rated 1 out of 5 stars

Pink is not pink

I like the shoes well enough but the color is misrepresented in the product description as white and pink but it is actually an ugly tan color (and white). The picture in the description also shows pink and white. They are not pink and white in real life. Their solution to my problem was to give me 30% off my next order or to ship the tan color shoes back to China at my own expense. Unacceptable. I do not recommend this company. There are many competitors that are just as good out there and hopefully they have better customer service and more accurate descriptions of their product colors.

12 July 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Tammy,

Thank you for taking the time to share your feedback. We’re sorry to hear that the color of the shoes did not match your expectations based on the product description and images. We understand how disappointing it can be when a product differs from what you anticipated.

We also regret that the resolution offered did not meet your expectations. Your comments regarding product representation, return options, and overall customer experience are important to us and will be shared with the appropriate team as we continue working to improve our products and services.

We appreciate your honest feedback and thank you for giving Peak Footwear a try.

Warm regards,
The Peak Footwear Team

Rated 1 out of 5 stars

The company is a scam'

The company is a scam'. We have sent this info many times. Do not deal with them.If you have similar issues report them to BBB and Amazon. They will do absolutely nothing to help the situation. Hopefully a class action suit can be started to put these scumbags out of business with Amazon etc. I am contacting my attorney to see what other options we have.

9 September 2025
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Tom,

Thank you for taking the time to share your feedback. We’re sincerely sorry to hear that you’re feeling this frustrated and that your experience has not met your expectations.

We understand your concerns regarding your order and the resolution process, and we regret that you feel your previous communications have not addressed the issue to your satisfaction. We take all customer concerns seriously and would appreciate the opportunity to review your case once more. Please contact our customer support team at info@peak-footwear.com with your order details or previous correspondence so we can investigate your situation further.

We value your feedback and remain committed to working toward a fair resolution whenever possible.

Warm regards,
The Peak Footwear Team

Rated 1 out of 5 stars

My experience with Peak Footwear has…

My experience with Peak Footwear has been very disappointing. My payment is still outstanding, and despite multiple attempts to contact them through email and messages, I have received no response.

The lack of communication and delay in resolving the issue is unacceptable. I expected a professional approach, but unfortunately, that has not been my experience.

I hope the company addresses this issue promptly and improves its customer service and communication.

10 July 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Sam,

Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and understand how frustrating it must be to have an outstanding payment issue while not receiving the response you expected.

This is not the level of service we strive to provide, and we sincerely apologize for the lack of communication. We would appreciate the opportunity to investigate your concern and work toward a resolution. Please contact our customer support team at info@peak-footwear.com with your order details, and we’ll do our best to assist you as quickly as possible.

We value your feedback and appreciate the opportunity to make things right.

Warm regards,
The Peak Footwear Team

Rated 3 out of 5 stars

They are just ok

They are just ok. Bought 2 pairs and might try n return the pair I haven't worn 🤷🏼‍♀️

9 July 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Swi,

Thank you for taking the time to share your feedback. We appreciate you giving our shoes a try, and we're sorry to hear they didn't fully meet your expectations.

If you're considering returning the unworn pair, our customer support team would be happy to assist you and answer any questions about the return process. Your feedback is valuable to us as we continue working to improve our products and customer experience. Thank you again for your honest review.

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

I am 75 years old and I have never had comfortable shoes

I am 75 years old and I have never enjoyed a pair of shoes so much. I tried many different types of shoes and I was already uncomfortable. I have a bunion and my barefoot shoes do not irate it at all. My toes would cramp in regular shoes and now I can wiggle my toes and they don’t cramp. In addition, I do not trip or stumble like I did before. Am so glad I finally decided to give these shoes a try. Best decision.

8 June 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Valerie,

Thank you so much for sharing your wonderful experience with us! We’re truly delighted to hear that your Peak Footwear has made such a positive difference in your comfort. It’s especially rewarding to know that your bunion feels more comfortable, your toes have the freedom they need, and that you’re feeling more confident with every step.

Hearing that these are the most enjoyable shoes you’ve ever worn and that trying them was one of your best decisions truly means the world to us. Thank you for your trust, your kind words, and for being a valued member of the Peak Footwear family. We wish you many more comfortable and happy walks ahead!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Many thanks

I would like to thank Edward for promptly fixing my order I put in the wrong shoe size .thank you again Edward.

9 July 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Diana,

Thank you so much for your kind feedback! We’re delighted to hear that Edward was able to quickly correct your shoe size before your order was processed. Providing prompt and dependable customer service is something we truly value, and we’ll be sure to share your appreciation with Edward.

Thank you for your support, and we hope you love your new Peak Footwear!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Cleaning instructions

My question was answered in a timely manner and was very helpful.

8 July 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Bauer,

Thank you for your kind feedback! We’re so glad to hear that your question was answered promptly and that you found our response helpful. Providing timely and reliable customer support is always our priority. We truly appreciate your support and thank you for choosing Peak Footwear!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

I was extremely impressed and surprised…

I was extremely impressed and surprised with how my feet felt when I slipped these shoes on! They have become my favorite shoes to wear now. I made the mistake of sharing my black pair with my niece 😕 So I had to order another pair. I am tempted to purchase two more, but not sure what color I want.

28 June 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Gloria,

Thank you so much for your wonderful feedback! We’re thrilled to hear that your shoes became your favorite from the moment you slipped them on. It’s always rewarding to know they’re providing the comfort you were looking for.

We had to smile when you mentioned sharing your black pair with your niece—that’s a true compliment! 😊 We’re so glad you enjoyed them enough to order another pair, and we hope you have fun choosing your next color. Thank you for your continued support and for being part of the Peak Footwear family!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Both my parents have bad knees

Both my parents have bad knees. My Dad is 84 years old and loves the shoes. He says they help his legs. When he wears them he can walk for a long time and he has no pain in his knees. My Mom is 83 and she loves hers because of the color which is turquoise. Plus they help her walk. She has bad knees and we are hoping they help her so she doesn’t have to have knee replacements. My Dad had the Man over and he saw his shoes and told my Dad he had some and they were the best shoes he ever bought because he was having trouble with his knees and legs and was going to get surgery but once he started wearing the shoes, he didn’t have to have surgery after all. He wears all the time. My Dad said they help him to. With me, it is the best investment I made for myself because when I wear them, I can walk the whole mall and not have no pain and I am not even tired. I am now 60 and when someone asks about my shoes I tell them everyone should invest in these shoes because they are the best shoes they will ever own. Everyone has a different experience and it is all good. Even my older brother who is 62 has some and has been wearing them for a long time and said he has 4 pairs and always wears them. Great product to own!

8 July 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Rebecca,

Thank you so much for taking the time to share your family's wonderful experience with Peak Footwear! It truly means the world to us to hear how our shoes have brought greater comfort to you, your parents, and even your brother.

We’re especially delighted to know that your dad is enjoying longer walks with greater comfort, your mom loves both the style and the support, and that you’re able to stay active and walk comfortably without feeling tired. Hearing that your family has found so much value in our shoes is incredibly rewarding.

Thank you for your trust, your kind recommendation, and for sharing your experience with others. We’re honored to be a part of your family’s journey toward greater comfort, and we hope you all continue enjoying every step in your Peak Footwear!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

The burning in my feet is almost gone

8 July 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Gail,

Thank you so much for sharing your experience! We’re thrilled to hear that you’re noticing such a positive difference and that the burning sensation in your feet has almost gone away. It’s wonderful to know our shoes are helping improve your comfort.

We truly appreciate your support and hope you continue enjoying every comfortable step with Peak Footwear!

Warm regards,
The Peak Footwear Team

Rated 1 out of 5 stars

DONT BUY ANY THING FROM THIS STORE…

DONT BUY ANY THING FROM THIS STORE TOTALY FAKE SERVICE AND FAKE POSITVE REVIEWS.

28 June 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Peter,

Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience left you feeling disappointed. This is certainly not the impression or experience we strive to provide.

We take all customer feedback seriously and are committed to providing genuine products, honest service, and responsive customer support. We would appreciate the opportunity to better understand your concerns and work toward a resolution. Please contact our customer support team at info@peak-footwear.com with your order details, and we’ll do our best to assist you.

Your feedback is valuable to us, and we appreciate the opportunity to improve.

Warm regards,
The Peak Footwear Team

Rated 1 out of 5 stars

Orderd 1 pair of shoes

Orderd 1 pair of shoes. I was charged for 2 pair.can not get anyone to answer my email about this matter. Please be aware.

6 July 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Joyce,

Thank you for bringing this to our attention. We’re truly sorry to hear about the issue with your order and the difficulty you’ve experienced reaching our support team. We understand how frustrating it is to be charged for more items than you intended to purchase.

Please accept our sincere apologies for the inconvenience. We’d like the opportunity to look into this for you and help resolve the matter as quickly as possible. Please contact our customer support team at info@peak-footwear.com with your order number and details so we can investigate the issue and assist you further.

We appreciate your patience and thank you for giving us the opportunity to make this right.

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Edward went above and beyond

I reached out because I hadn’t received my order in what I thought was a timely manner. He looked in to my issue and helped me with it. I did let him know that I needed them by a certain date. He made that happen. What great customer service. I appreciate everything he did for me. Thank you so much. Madelyn Schissler

26 June 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Madelyn,

Thank you so much for sharing your experience with us! We’re delighted to hear that our team was able to look into your order, address your concerns, and ensure it arrived in time for your important date. Providing responsive, reliable, and caring customer service is always our priority, and it’s wonderful to know we could help make everything work out for you. Your kind words and appreciation truly mean a lot to us.

Thank you for your support and for choosing Peak Footwear!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Most comfortable shoe ever!

Well they are the most comfortable shoes I have ever worn. I find myself leaving them on all day long. I have neuropathy in my feet and toes but not when I am wearing these shoes, it’s almost a miracle! I love them so much I now have 4 pair! They are all I want to wear!

10 June 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Jean,

Thank you so much for sharing your wonderful experience! We’re absolutely thrilled to hear that your shoes have become the most comfortable pair you’ve ever worn and that you enjoy wearing them all day long. It’s especially rewarding to know they’ve made such a positive difference in your everyday comfort, and we’re delighted that you now have four pairs! Your support and kind words truly mean the world to us.

Thank you for being a valued member of the Peak Footwear family, and we hope you continue enjoying every comfortable step!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Love them

Love them! They are light on your feet and my feet have never felt any better!

4 July 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Bonnie,

Thank you so much for your wonderful feedback! We’re thrilled to hear that you love your shoes and that they feel so light and comfortable on your feet. It’s especially rewarding to know your feet have never felt better.

Your support means the world to us, and we hope you continue enjoying every comfortable step with Peak Footwear!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

I have Parkinson’s Disease

I have Parkinson’s Disease, these shoes are excellent support during the PD boxing classes

29 June 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Debra,

Thank you so much for sharing your experience with us! We’re truly grateful to hear that our shoes are providing the comfort and support you need during your PD boxing classes. Knowing they’re helping you feel more confident and supported while staying active means a great deal to us. We sincerely appreciate your trust and support, and we wish you all the best as you continue your fitness journey.

Thank you for choosing Peak Footwear!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

These are undoubtedly quite a find

These are undoubtedly quite a find! The comfort, ease of movement, ability to grip and so much more make this model of shoe A+ on my list! I have had such fun wearing them. Such a great concept in walking. Bought more than a few pairs for myself and 2 daughters.

30 June 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Wendy,

Thank you so much for your amazing feedback! We’re absolutely thrilled to hear that you’re loving the comfort, freedom of movement, grip, and overall experience our shoes provide. It’s wonderful to know they’ve become such a favorite for you that you’ve purchased several pairs for yourself and even shared them with your daughters as well. Hearing that you’re having fun wearing them and enjoying the concept behind our shoes truly means a lot to us.

Thank you for your incredible support and for being such a valued part of the Peak Footwear family!

Warm regards,
The Peak Footwear Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look