PDN Reviews 988

PDNExpress delivered my package and just left it at my door without ringing the doorbell. I only found out it had been delivered because I checked my mail and saw the notification. This is unacceptable — it leaves customers at risk of theft and weather damage. Basic courtesy and standard procedure would be to notify the customer in person. Extremely disappointed with this experience and their lack of care. I will avoid using PDNExpress in the future if possible.

THIS COMPANY IS SCAMMING DSP'S AND HAVE NOT BEEN PAYING THE INVOICES...

Terrible company. Phone numbers are not working, nobody to talk to. Why are companies still using this shipping company at all? They should be closed down.

I have NEVER experienced such an incredebly incompetent logistics service in my life (and I managed and governed 6 logistics contracts / suppliers for our company )!!!! I've filed a complaint with the BBB and asked the carrier (through Amazon mind you!) to stip doing business with them. DO NOT use them or ask the vendor TO NO T use them! Big ZERO for delivery. NO customer service and do not want to do the last mile delivery. ZERO!!!

This courier company doesn't even have people to talk to. Items not yet receive while they recieved my items on time but cannot deliver on time. Really bad courier i would'nt recommend this PDN at all.

If I could leave 0 stars I would. Ordered my package on Nov 28th with express shipping, showing it would arrive by the 5th of December. and it’s shown no update since ‘we have your package in Vancouver’ (which is 30 minutes away from me) on the 16th.

I’ve emailed and called them countless times, along with the merchant and BBB and haven’t heard a damn thing back. This company is absolutely HORRIBLE and doesn’t give a **** about delivering anyone’s package. How is this company still operational??? And how are merchants still allowing their packages to be shipped by these people KNOWING they never get delivered?

Not even worth 1 star. Shitty company.

Waste of space. The courier tried to deliver my parcel at 10:18 pm. Have they lost their mind. They supposedly left it on my front door and now whwn I went to check it. It's not there which means someone has stolen it if not them. Now I have no christmas present for my son. I have never heard of this company but they are incompetent and irresponsible.

I did not get my package PDN express deliveries is holding my items.
I don’t understand can I get my packages

Stole my order from temu.

god i wish i could rate 0. slowest, laziest, most incompetent company to exist. shame on them. no way of contacting them and my package has been lost for weeks. now my kids won’t be getting their christmas gifts

Does anybody know where missed delivery shipments go in edmonton. They delivered to my condo for amazon but my shipping address was my work. Now i have no idea where the package is and they dont answer emails or the phone number i was given does not work??

PDN never update on my pkg from Temu. I checked Track 17 with the PDN tracking # daily to find out whereabout my pkg. The last update I got from Track 17 was Pkg has been return to local facility ( I lived in Edmonton) on Dec 16 at 11:09 pm. Unable to deliver- not answering phone/buzzer at 11:03. I'd never received a phone call from them. As for the buzzer #, it was a code. Once they enter the code, the front door of the condo will automatically open for them to get in. What a liar! And I never have anyone deliver my pkg after 11pm, and the worst part is I was at home!

First business with this company and total disaster. They made so many photos of person leaving the package in my mailbox but once I opened it the package was not there.
They stolen small part of few euros only from AliExpress.

Horrible! My package is delivered at a different apartment at a different street and they add pictures of delivery of proof at neighbor… my package is now lost.i was at home so I do not understand why they even deliver it somewhere else.

Deliver fast. Right at my door. .

This customer with this order number said they haven't received it for a month. I checked the website and it shows that it has already arrived at your site. There was no delivery by courier. Moreover, I have sent several email messages, but no one replied. I hope you can handle this matter.

Have not received the package.
PDN Express is not responding to emails, texts or calls.
List as "Unable to Deliver - Recipient Refusal", but did NOT talk to anyone, as it was attempted to be delivered to a business on a Sunday, with no one there.

No follow-up delivery attempts, no answer as to where it might be or if picking up is an option.
Like dealing with a porch pirate, but they are supposed to deliver the package.

Tracking this company has produced no real company or people.
Trustpilot puts them at 1.3 Stars from 483 reviews.
Failure to respond to 58 complaints filed against them. They seem to keep or resell the packages.

I would like to give ZERO star if I could! The merchant decided to use PDN. They showed up buzzed the door and immediately dashed as I buzzed them in. Stating item not able to be delivered due to unanswered call. We have camera footage showing otherwise. Trying to contact them, phone number doesn't work, no response to email, no next step. Are you just keeping my package? What a scam company. I urge whoevers reading to avoid using this logistics service at all cost! Canada post is amazing comparing to these clowns.

They have failed to dleiver my package 4 times now