I mistook this company’s site for Adobe Acrobat, which is easy to do, and bought their software. As I downloaded it, I realised my mistake and immediately emailed them asking for a refund. My money wa... See more
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I found pdf-pro to be a convenient tool for managing PDF documents. The site is easy to navigate, and converting files is straightforward. However, I had issues with payment clarity that need addressi... See more
Company replied
Was okay trying to get a document sorted Charged 50p then 48 hours they charged me 39.90 for a monthly subscription before trying to cancel this!. I can’t log into my account Click on changed password... See more
Company replied
I found pdf-pro to be a convenient tool for managing PDF documents. The site is easy to navigate, and converting files is straightforward. However, I had issues with payment clarity that need addressi... See more
Company replied
Company details
About pdf-pro.io
Written by the company
![](https://cdn.trustpilot.net/consumersite-businessunitimages/61bafb94150950e56c0bf40b/profile-description/Convertdocu-com-n-1-des-convertisseur-2.jpg")
Contact info
United Kingdom
- +44 2080687193
- contact@pdf-pro.io
- pdf-pro.io
4.2
Great
11K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Reply from pdf-pro.io
Hi Ryan Harrison,
Thank you so much for your kind feedback! 😊
We’re delighted to hear that you were satisfied with the letter — we're always here to make your document tasks easier and faster.
If you ever need assistance or have any questions, feel free to reach out to us at contact@pdf-pro.io or by phone at 02 52 68 07 74. We're available Monday to Saturday, from 8 a.m. to 8 p.m.
Have a great day,
The PDF Pro Team
Very good very helpful and easy to…
Very good very helpful and easy to navigate
24 July 2025
Unprompted review
Reply from pdf-pro.io
Hi Tanaka Bhumure,
Thank you so much for your kind feedback! 😊
We’re delighted to hear that you were satisfied with the letter — we're always here to make your document tasks easier and faster.
If you ever need assistance or have any questions, feel free to reach out to us at contact@pdf-pro.io or by phone at 02 52 68 07 74. We're available Monday to Saturday, from 8 a.m. to 8 p.m.
Have a great day,
The PDF Pro Team
Very good can purchase sick line pdf
24 July 2025
Unprompted review
Reply from pdf-pro.io
Hi Seanene Browne,
Thank you so much for your kind feedback! 😊
We’re delighted to hear that you were satisfied with the letter — we're always here to make your document tasks easier and faster.
If you ever need assistance or have any questions, feel free to reach out to us at contact@pdf-pro.io or by phone at 02 52 68 07 74. We're available Monday to Saturday, from 8 a.m. to 8 p.m.
Have a great day,
The PDF Pro Team
Faite attention ce sont des escrocs
22 July 2025
Unprompted review
Reply from pdf-pro.io
Bonjour André Mojon,
Nous comprenons votre mécontentement et sommes désolés pour cette mauvaise expérience. Sachez que notre service client reste à votre disposition pour étudier votre situation en détail et vous accompagner au mieux. N’hésitez pas à nous contacter à l’adresse contact@pdf-pro.io ou par téléphone au 02 52 68 07 74, du lundi au samedi, de 8 h à 20 h.
Merci de votre retour, il nous aide à améliorer notre service.
Très bonne journée,
L’équipe PDF Pro
I found pdf-pro to be a convenient tool…
I found pdf-pro to be a convenient tool for managing PDF documents. The site is easy to navigate, and converting files is straightforward. However, I had issues with payment clarity that need addressing. Overall, it’s a good service that works well for most tasks, but a bit more transparency would improve the experience.
13 July 2025
Unprompted review
Reply from pdf-pro.io
Hello Oliver Groß,
Thank you for your valuable feedback!
We’re glad to hear that you find PDF Pro convenient and easy to use for managing and converting PDF documents.
We appreciate your honesty regarding payment clarity and will work on improving transparency to enhance the user experience.
If you have any questions or need assistance, please don’t hesitate to contact us at contact@pdf-pro.io or by phone at 02 52 68 07 74, available Monday to Saturday, from 8 a.m. to 8 p.m..
Have a great day,
The PDF Pro Team
Fraudulent company…
For some strange reason this company hacked into my account and stole £39.99. I bought a pizza from dominos and the next thing I noticed there was two payments of the same amount that left my account
13 July 2025
Unprompted review
Reply from pdf-pro.io
Hello,
We’re very sorry to hear about your serious concerns and understand how upsetting this situation must be.
Please be assured that at PDF Pro, we take security very seriously. We offer a trial period so you can test the service before any commitment. If you believe there has been unauthorized activity on your account or unexpected charges, we strongly encourage you to contact our customer support team immediately at contact@pdf-pro.io or by phone at 02 52 68 07 74, available Monday to Saturday, from 8 a.m. to 8 p.m.. We will do our best to assist you and clarify the situation.
Your satisfaction and security are very important to us.
Have a good day,
The PDF Pro Team
Fantastic!
7 July 2025
Unprompted review
Reply from pdf-pro.io
Hi Rebecca Castagnotto,
Thank you so much for your kind feedback! 😊
We’re delighted to hear that you were satisfied with the letter — we're always here to make your document tasks easier and faster.
If you ever need assistance or have any questions, feel free to reach out to us at contact@pdf-pro.io or by phone at 02 52 68 07 74. We're available Monday to Saturday, from 8 a.m. to 8 p.m.
Have a great day,
The PDF Pro Team
Reply from pdf-pro.io
Hi,
Thank you so much for your kind feedback! 😊
We’re delighted to hear that you were satisfied with the letter — we're always here to make your document tasks easier and faster.
If you ever need assistance or have any questions, feel free to reach out to us at contact@pdf-pro.io or by phone at 02 52 68 07 74. We're available Monday to Saturday, from 8 a.m. to 8 p.m.
Have a great day,
The PDF Pro Team
I would strongly suggest avoiding this…
I would strongly suggest avoiding this company. My mother was sent a link to a single PDF which she was happy to pay the £0.50 for not realising that she was signing up to a subscription service. She was charge nearly £40 two days later. I've since stepped in and helped her cancel the sub. I phoned up and spoke to customer service who after acknowledging the sub was cancelled and no use of the service had been made, refused to offer a refund and hung up the phone. I called back asking to make a complaint, once again they hung up. The third person 'escalated' to the billing team who obviously never got back to me.
9 June 2025
Unprompted review
Reply from pdf-pro.io
Hello,
We are truly sorry to hear about your experience and understand your concerns regarding the subscription charges. Please note that our service offers the possibility to test the platform before any commitment, and our team is here to assist you in managing your subscription and resolving any issue.
We invite you to contact our customer support directly at contact@pdf-pro.io or by phone at 02 52 68 07 74 (Monday to Saturday, 8 a.m. to 8 p.m.) so we can review your case in detail and find the best solution for you.
Your satisfaction is very important to us, and we remain at your disposal to clarify any misunderstanding and support you.
Very good day,
The PDF Pro Team
Scammers
I've been charged with 50,00 € for a subscription I was not even informed about.
As always: this is the kind of business are ruling in 2025
Please Trustpilot, until you are not changing its rating is going to keep growing.
25 June 2025
Unprompted review
Reply from pdf-pro.io
Hello,
We are truly sorry to hear about your experience and understand your concerns regarding the subscription charges. Please note that our service offers the possibility to test the platform before any commitment, and our team is here to assist you in managing your subscription and resolving any issue.
We invite you to contact our customer support directly at contact@pdf-pro.io or by phone at 02 52 68 07 74 (Monday to Saturday, 8 a.m. to 8 p.m.) so we can review your case in detail and find the best solution for you.
Your satisfaction is very important to us, and we remain at your disposal to clarify any misunderstanding and support you.
Very good day,
The PDF Pro Team
I was charged €39.90 for a subscription…
I was charged €39.90 for a subscription that doesn’t exist. I used this service only once and paid €0.50. Shortly after, I was charged €39.90 for a subscription I never signed up for.
There is no login, no account dashboard, and no way to manage or even view this so-called subscription — because it simply doesn’t exist.
I never gave consent for any recurring charge, nor did I receive any confirmation email. This is completely unacceptable.
I have contacted customer support and I expect a full and immediate refund. Judging by similar experiences shared by others, this seems to be a recurring issue. Be very careful before using this service
2 June 2025
Unprompted review
Reply from pdf-pro.io
Hello Damian Leiser,
We are truly sorry to hear about your experience and understand your concerns regarding the subscription charges. Please note that our service offers the possibility to test the platform before any commitment, and our team is here to assist you in managing your subscription and resolving any issue.
We invite you to contact our customer support directly at contact@pdf-pro.io or by phone at 02 52 68 07 74 (Monday to Saturday, 8 a.m. to 8 p.m.) so we can review your case in detail and find the best solution for you.
Your satisfaction is very important to us, and we remain at your disposal to clarify any misunderstanding and support you.
Very good day,
The PDF Pro Team
Quite swift and easy to use.
24 June 2025
Unprompted review
Reply from pdf-pro.io
Hi Naomi Abraham,
Thank you so much for your kind feedback! 😊
We’re delighted to hear that you were satisfied with the letter — we're always here to make your document tasks easier and faster.
If you ever need assistance or have any questions, feel free to reach out to us at contact@pdf-pro.io or by phone at 02 52 68 07 74. We're available Monday to Saturday, from 8 a.m. to 8 p.m.
Have a great day,
The PDF Pro Team
Reply from pdf-pro.io
Hi Tania Concialdi,
Thank you so much for your kind feedback! 😊
We’re delighted to hear that you were satisfied with the letter — we're always here to make your document tasks easier and faster.
If you ever need assistance or have any questions, feel free to reach out to us at contact@pdf-pro.io or by phone at 02 52 68 07 74. We're available Monday to Saturday, from 8 a.m. to 8 p.m.
Have a great day,
The PDF Pro Team
Reply from pdf-pro.io
Hi Dianne whelan,
Thank you so much for your kind feedback! 😊
We’re delighted to hear that you were satisfied with the letter — we're always here to make your document tasks easier and faster.
If you ever need assistance or have any questions, feel free to reach out to us at contact@pdf-pro.io or by phone at 02 52 68 07 74. We're available Monday to Saturday, from 8 a.m. to 8 p.m.
Have a great day,
The PDF Pro Team
I was charged €39.90 for a subscription…
I was charged €39.90 for a subscription that doesn’t exist
I used this service only once and paid €0.50. Shortly after, I was charged €39.90 for a subscription I never signed up for.
There is no login, no account dashboard, and no way to manage or even view this so-called subscription — because it simply doesn’t exist.
I never gave consent for any recurring charge, nor did I receive any confirmation email. This is completely unacceptable.
I have contacted customer support and I expect a full and immediate refund. Judging by similar experiences shared by others, this seems to be a recurring issue. Be very careful before using this service.
25 May 2025
Unprompted review
Reply from pdf-pro.io
Hello Magda Cirignano,
We are truly sorry to hear about your experience and understand your concerns regarding the subscription charges. Please note that our service offers the possibility to test the platform before any commitment, and our team is here to assist you in managing your subscription and resolving any issue.
We invite you to contact our customer support directly at contact@pdf-pro.io or by phone at 02 52 68 07 74 (Monday to Saturday, 8 a.m. to 8 p.m.) so we can review your case in detail and find the best solution for you.
Your satisfaction is very important to us, and we remain at your disposal to clarify any misunderstanding and support you.
Very good day,
The PDF Pro Team
This has made us easily create self…
This has made us easily create self sick note
23 May 2025
Unprompted review
Reply from pdf-pro.io
Hello SAFUVAN RASHID,
Thank you for your kind feedback!
We’re happy to hear that our service was easy to use and helped you get the documents you needed to support your absence. If you ever need assistance, feel free to contact us at contact@pdf-pro.io or by phone at 02 52 68 07 74, Monday to Saturday from 8:00 AM to 8:00 PM.
Best regards,
The PDF Pro Team
Great service easy to use
Great service easy to use, was able to get my documents to support my absence.
13 May 2025
Unprompted review
Reply from pdf-pro.io
Hello Jade,
Thank you for your kind feedback! We’re happy to hear that our service was easy to use and helped you get the documents you needed to support your absence. If you ever need assistance, feel free to contact us at contact@pdf-pro.io or by phone at 02 52 68 07 74, Monday to Saturday from 8:00 AM to 8:00 PM.
Best regards,
The PDF Pro Team
This company help me with my documents…
This company help me with my documents p60 very quickly I really recommend this company
5 May 2025
Unprompted review
Reply from pdf-pro.io
Hello Kristyna Irmanova,
Thank you for your kind words! We're delighted to hear that our service helped you quickly with your P60 documents. Your recommendation means a lot to us.
If you ever need assistance, don’t hesitate to reach out at contact@pdf-pro.io or by phone at +33 2 52 68 07 74, Monday to Saturday, from 8:00 AM to 8:00 PM.
Best regards,
The PDF Pro Team
Reply from pdf-pro.io
Hello Veronica Ranieri,
Thank you for your positive feedback! We're glad you're satisfied with our service. If you need any assistance, feel free to contact us at contact@pdf-pro.io or by phone at +33 2 52 68 07 74, Monday to Saturday, from 8:00 AM to 8:00 PM.
Best regards,
The PDF Pro Team
Excellent service and really easy to use
Excellent service and really easy to use
3 May 2025
Unprompted review
Reply from pdf-pro.io
Hello,
Thank you for your positive feedback! We're delighted to hear that you found our service excellent and easy to use. If you ever need assistance or have any questions, feel free to reach out to us at contact@pdf-pro.io or by phone at 02 52 68 07 74, Monday to Saturday from 8 a.m. to 8 p.m.
Best regards,
The PDF Pro Team
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