I mistook this company’s site for Adobe Acrobat, which is easy to do, and bought their software. As I downloaded it, I realised my mistake and immediately emailed them asking for a refund. My money wa... See more
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I found pdf-pro to be a convenient tool for managing PDF documents. The site is easy to navigate, and converting files is straightforward. However, I had issues with payment clarity that need addressi... See more
Company replied
Was okay trying to get a document sorted Charged 50p then 48 hours they charged me 39.90 for a monthly subscription before trying to cancel this!. I can’t log into my account Click on changed password... See more
Company replied
I found pdf-pro to be a convenient tool for managing PDF documents. The site is easy to navigate, and converting files is straightforward. However, I had issues with payment clarity that need addressi... See more
Company replied
Company details
About pdf-pro.io
Written by the company
![](https://cdn.trustpilot.net/consumersite-businessunitimages/61bafb94150950e56c0bf40b/profile-description/Convertdocu-com-n-1-des-convertisseur-2.jpg")
Contact info
United Kingdom
- +44 2080687193
- contact@pdf-pro.io
- pdf-pro.io
4.2
Great
11K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Easy to use amazing quick
16 December 2025
Unprompted review
Please be careful
Please be careful. Potential scammers. Contact your bank first before giving banking details.
14 December 2025
Unprompted review
If you need to hide the actual price…
If you need to hide the actual price and wont put it on email invoice or in the actual price instead of tiny in terms and conditions then its shady.
1 December 2025
Unprompted review
Helped me to make a self certificate…
Helped me to make a self certificate for absence at work
18 November 2025
Unprompted review
A good company to deal with
I mistook this company’s site for Adobe Acrobat, which is easy to do, and bought their software. As I downloaded it, I realised my mistake and immediately emailed them asking for a refund. My money was refunded in full within 2 hours. Very professional and fair, considering it was my mistake
17 November 2025
Unprompted review
it´s a subscription trap
it´s a subscription trap. you don´t get notice that you made a subscription for unbelievable 39,99 a month!!!! in the email is no hint to the subscription and the cost. And of course no refund. be careful to avoid it.
14 November 2025
Unprompted review
SCAMMERS DO NOT TRUST
Needed to download a form for work, charged me 50p which I thought ok fine that’s not much. A few days later I am charged £39.90 for god knows what from this company and cannot find a way to cancel it so am going to have to contact my bank
6 November 2025
Unprompted review
I did not get what I wanted
I did not get what I wanted, 50p was taken from my account and now £39.90 has been taken out today and this was not authorised, can you please stop this immediately, thank you
3 November 2025
Unprompted review
Not happy
Not happy
Accidentally signed up for 50p
Now I’ve been charged 39.90!
Where did it say I ruined up for this. ??
Would like reimbursed please.
22 October 2025
Unprompted review
Ended up on site unexpectedly thought I paid to download a form beware £39 monthly
Did a Google Search for a form I required , then I found unexpectedly I had to pay £0.50 to download it, I didn't realise I was paying for a membership subscription which bills over £39 monthly after 48hrs . Cancelled immediately, didn't receive a form
28 October 2025
Unprompted review
Good helpful yes
11 October 2025
Unprompted review
I could merge properly more pdf files
I could merge properly more pdf files. But after this first experience I found much easier way to manage my personal documents and I don't need any more such a service. I am trying to exit but I don't know yet how to do
5 October 2025
Unprompted review
did not work.
Did not work,did not receive form I wanted to download,have been charged both £5and£39 for something I did not receive,pdf pro can check this,absolute rip off.
1 October 2025
Unprompted review
Reply from pdf-pro.io
Hello,
We’re very sorry to hear about your experience. Our team is available to review your case and assist with any concerns regarding our service.
You can contact us directly at 📞 +44 20 8068 7193 (Monday to Saturday, 8 a.m. – 8 p.m.) or by email at 📧 contact@pdf-pro.io
.
We appreciate your feedback and are committed to resolving any issues promptly.
Best regards,
The PDF-Pro.io Team
Very bad experience avoid this company.
27 September 2025
Unprompted review
Reply from pdf-pro.io
Hello,
We’re very sorry to hear about your experience. Our team is available to review your case and assist with any concerns regarding our service.
You can contact us directly at 📞 +44 20 8068 7193 (Monday to Saturday, 8 a.m. – 8 p.m.) or by email at 📧 contact@pdf-pro.io
We appreciate your feedback and are committed to resolving any issues promptly.
Best regards,
The PDF-Pro.io Team
It is a scam
It is a scam, they don't provide the final document after your payment!
23 September 2025
Unprompted review
Reply from pdf-pro.io
Hello,
We’re truly sorry to hear about your experience. Please note that our service offers a free trial period, allowing you to test sending and receiving documents before any payment. This ensures you can verify that everything works properly before committing.
We encourage you to reach out to our support team so we can quickly resolve this issue:
📞 +44 20 8068 7193 (Monday to Saturday, 8 a.m. – 8 p.m.)
📧 contact@pdf-pro.io
We remain at your disposal and hope to restore your confidence in our service.
You should make it more clear that it will cost £39 a month
You should make it more clear it cost £39 a month
15 September 2025
Unprompted review
Reply from pdf-pro.io
Hello,
Thank you for your feedback. We’re sorry for any confusion regarding the subscription cost. Our service includes a trial period before any subscription is activated, allowing users to test the platform before committing. Your comment will help us improve transparency on pricing and notifications.
If you have any questions or need assistance, please contact our support team:
📞 +44 20 8068 7193 (Monday to Saturday, 8 a.m. – 8 p.m.)
📧 contact@pdf-pro.io
We value your input and hope to provide an even clearer experience in the future.
Abuse
They ask £0,50 for a document, just to get your bank details; then they open a monthly subscription of £39,90. No matter if you ask for cancellation in that window of 48 hours, they hardly and insistently try to get the payment. Fortunately, the bank declined it and called me for approval.
They are nothing but disgusting scammers!
11 September 2025
Unprompted review
Reply from pdf-pro.io
Hello,
We are very sorry to hear about your experience. Our service operates with a trial period before any subscription is activated, allowing users to test the platform safely. We take concerns regarding billing and subscriptions very seriously and would like to clarify the situation.
Please contact our support team directly so we can review your case and provide assistance:
📞 +44 20 8068 7193 (Monday to Saturday, 8 a.m. – 8 p.m.)
📧 contact@pdf-pro.io
Your satisfaction is important to us, and we are committed to resolving any issues promptly.
Yes it’s quick and easy but no end of…
Yes it’s quick and easy but no end of trail warning
7 September 2025
Unprompted review
Reply from pdf-pro.io
Hello,
Thank you for your feedback. We’re glad to hear you found our service quick and easy. We also appreciate your comment regarding the end-of-trial notification. Our service includes a trial period to allow users to test the platform before any subscription is activated, and we take your feedback seriously to improve transparency.
If you have any questions or need assistance, please contact our support team:
📞 +44 20 8068 7193 (Monday to Saturday, 8 a.m. – 8 p.m.)
📧 contact@pdf-pro.io
We value your satisfaction and hope to provide an even better experience next time.
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