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Review summary

Created with AI, based on recent reviews

Considering 276 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product quality, often noting that items like CPU chips are offered at great prices, frequently 10-15% cheaper than retail. The delivery service is highlighted for its speed, with many experiencing next-day delivery, and products arriving well-packaged and in perfect condition. The customer service receives exceptional feedback for being responsive, helpful, and providing detailed communication throughout the purchasing and installation process, including useful tips and updates. People also appreciate the personalized attention and the inclusion of thoughtful extras like thermal paste.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers are consistently satisfied with the quality and... See more

Delivery service

Consumers consistently report positive experiences with delivery services. Many reviewers highlight the fast... See more

Service

Clients share positive opinions on service, consistently highlighting excellent communication, fast delivery,... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the excellent... See more

Price

Customers had positive experiences with price, consistently finding them to be excellent and unbeatable. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

2nd purchase of Amd4 ryzen cpu chip from Pc Tec. Great prices for tray/oem cpu chips. 10-15% cheaper than retail (just means you dont get a box). Amazing, responsive customer service from Safwaa... See more

Company replied

Rated 5 out of 5 stars

Wonderful experience with this team. Purchased a OEM (tray) 9800X3D from PC Tec UK. As well as the discount achieved Vs a retail box product, Safwaan provided real time updates on shipping even... See more

Company replied

Rated 5 out of 5 stars

Shipped super fast and arrived well packaged in perfect condition. The team were helpful giving tips on installation and even sent some thermal paste along with the CPU for free. I upgraded fro... See more

Company replied

Rated 5 out of 5 stars

I recently ordered the AMD Ryzen 7 5700X 8-Core AM4 OEM Tray CPU from PC Tech UK, and I’m very pleased with the overall experience. The processor arrived much quicker than expected, which was a grea... See more

Company replied


Company details

  1. Computer and Accessories Store
  2. Computer Hardware Manufacturer
  3. Computer Store

Written by the company

Computer components retailer committed to delivering quality products. Exceptional service. Every time.


Contact info

5.0

Excellent

TrustScore 5 out of 5

275 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service, after sales care throughout with recommendations about the product and further information. Easy communication as all done through Whatsapp. Great price for the product too.
Highly recommended.

13 November 2025
Unprompted review
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Alex!

Rated 5 out of 5 stars

No box, but great price and friendly and very helpful seller

Seller was very helpful, CPU didn’t arrive in its box but was still well packaged and shipped with thermal paste. Seller sent photos of front and back too before shipping to show lack of damage and it arrived on time. Also provided detailed information on updating motherboard etc if this was a CPU upgrade. Didn’t have any issues with it in installation. And a quick task manager check shows it is what is says it is. Great service!!

7 November 2025
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Julie!

Rated 5 out of 5 stars

Excellent price, communication and product

I took something of a risk buying from a small online business, but was very happy with the price and communication was excellent. Item received quickly by tracked courier, and product is working well.
Overall a very good experience.

8 November 2025
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Dan!

Rated 5 out of 5 stars

Bought from here again and still perfect

Just bought another cpu for my brother from here, and same level of quality experience was replicated, from the communication to the dispatch speed and delivery speed with care in packaging, completely works, and were willing to keep in contact to help out with anything I needed help with. Couldn’t be happier.

16 November 2025
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Shahmeer!

Rated 5 out of 5 stars

great store , run by honest people

Safwaan was incredibly helpful and transparent throughout the whole purchase process , I had an issue with my computer and he guided me through how I could get things to work and even advised me on small details which indicated he was knowledgeable about computers. Honest business , 5 stars.

27 November 2025
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Shoaib!

Rated 5 out of 5 stars

All around excellent

Great service, fab product, couldn't be happier. Will be telling my mates about this one 👍

3 November 2025
Unprompted review
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Jason!

Rated 5 out of 5 stars

Great customer service

Great customer service, delivery and product. Will buy again and recommend friends to buy from PC Tec UK

3 November 2025
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Sayak!

Rated 5 out of 5 stars

Excellent experience

Fantastic communication from start to finish . Detailed info on set up and offers of advice . First purchase and would definitely recommend. Thanks

2 November 2025
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Barry!

Rated 5 out of 5 stars

Safwaan went above and beyond!

Safwaan went above and beyond in service and ensured I had my PC running, from recommending the best PC chip, to diagnosing fault codes when setting up, and assisted me A-Z with set up. Would 100% recommend him to anyone looking for a quality PC service / advice!

23 November 2025
Unprompted review
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Harvey!

Rated 5 out of 5 stars

Just great!

To be honest I was dubious about buying the CPU from here but it's been nothing but great! Great comms from the moment you order it and advice on how to remove the old one. These are the same price as a second hand one too but they're brand new! Excellent! Upgraded my sons' 2600 to a 5600x and it now plays AAA titles at 1080p flawlessly whereas before they stuttered. Thanks!

7 November 2025
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Nick!

Rated 5 out of 5 stars

Great company.

Great company.

CPU working perfectly. Highly recommend.

6 November 2025
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Billy!

Rated 5 out of 5 stars

Customer Service was above and beyond

Customer Service was above and beyond!
i normally don't write reviews but the customer service from these guys was exceptional! wish i needed more CPU's i'd buy from these guys all the time! and its cheaper!

20 November 2025
Unprompted review
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Ian!

Rated 5 out of 5 stars

The best CPU Store that exceeds all expectations!

The seller was constantly updating me with where my CPU was, from packaging to my door in the matter of only 2-3 days, while always being super friendly and helpful to any questions that I had! Would definitely recommend this for anyone looking for a new CPU in their build or looking to upgrade!

5 November 2025
Unprompted review
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Charlie!

Rated 5 out of 5 stars

Pc tec top products excellent customer service

I have brought 2 cpu's from pc tec both have been spot on and big savings compared to retail. Any one who is looking for AMD cpu should definitely use pc tec excellent customer service all ways willing to answer any questions you might have.Quick delivery very well packaged i would not hesitate to recommend pc tec to any one building or upgrading a pc i will definitely use in the future
Thanks pc tec 😁

10 November 2025
Unprompted review
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Steven!

Rated 5 out of 5 stars

Great support from Safwaan

Great support from Safwaan, fast delivery, cheap price, CPU works perfectly, would definitely recommend and will be purchasing from again in the future when I upgrade platforms!

31 October 2025
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Dexter!

Rated 5 out of 5 stars

Great again!

I've already purchased my second processor from this company, this time a Ryzen 7500f. It's a very good processor for budget AM5 builds due to its low price and excellent performance. I had mixed feelings when buying it, but I later realized that it meets the requirements of even the most advanced systems. It works seamlessly with demanding graphics cards. I'm very happy with this purchase and recommend PC Tec to everyone.

3 November 2025
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Marek!

Rated 5 out of 5 stars

Top tier service 10/10

Safwaan was very helpful and communicated well in regards to the delivery and offered so much more help than he needed to. If you're new to building PCs or have a bit of experience, this is definitely the company to go with.

20 October 2025
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Khuram!

Rated 5 out of 5 stars

Ryzen 7 7700 CPU

Beautifully packaged in multiple layers including a nice sheet of bubble wrap around the CPU box itself, with the item looking identical to the pictures on the site, with same day dispatch and next day delivery for a very competitive price, I just wish I found them before! c:

30 October 2025
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Felix!

Rated 5 out of 5 stars

5* service can’t recommend enough.

I purchased a ryzen 5 5600x to upgrade my AM4 system from a ryzen 5 1600. The best price I could find so I paid a bit extra for special delivery and it dispatched within hours and arrived the next morning. Safwaan provided brilliant after sale support with some advice on how to remove the old cpu and install the new one. Nothing bad to say recommend 100 %. Will be coming back when it’s time to upgrade again.

28 October 2025
Unprompted review
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Daniel!

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