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Review summary

Created with AI, based on recent reviews

Considering 276 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product quality, often noting that items like CPU chips are offered at great prices, frequently 10-15% cheaper than retail. The delivery service is highlighted for its speed, with many experiencing next-day delivery, and products arriving well-packaged and in perfect condition. The customer service receives exceptional feedback for being responsive, helpful, and providing detailed communication throughout the purchasing and installation process, including useful tips and updates. People also appreciate the personalized attention and the inclusion of thoughtful extras like thermal paste.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers are consistently satisfied with the quality and... See more

Delivery service

Consumers consistently report positive experiences with delivery services. Many reviewers highlight the fast... See more

Service

Clients share positive opinions on service, consistently highlighting excellent communication, fast delivery,... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the excellent... See more

Price

Customers had positive experiences with price, consistently finding them to be excellent and unbeatable. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

2nd purchase of Amd4 ryzen cpu chip from Pc Tec. Great prices for tray/oem cpu chips. 10-15% cheaper than retail (just means you dont get a box). Amazing, responsive customer service from Safwaa... See more

Company replied

Rated 5 out of 5 stars

Wonderful experience with this team. Purchased a OEM (tray) 9800X3D from PC Tec UK. As well as the discount achieved Vs a retail box product, Safwaan provided real time updates on shipping even... See more

Company replied

Rated 5 out of 5 stars

Shipped super fast and arrived well packaged in perfect condition. The team were helpful giving tips on installation and even sent some thermal paste along with the CPU for free. I upgraded fro... See more

Company replied

Rated 5 out of 5 stars

I recently ordered the AMD Ryzen 7 5700X 8-Core AM4 OEM Tray CPU from PC Tech UK, and I’m very pleased with the overall experience. The processor arrived much quicker than expected, which was a grea... See more

Company replied


Company details

  1. Computer and Accessories Store
  2. Computer Hardware Manufacturer
  3. Computer Store

Written by the company

Computer components retailer committed to delivering quality products. Exceptional service. Every time.


Contact info

5.0

Excellent

TrustScore 5 out of 5

275 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Company was really good and had good…

Company was really good and had good communication when trying to issue a refund and gave great directions on what to do to get it sent back and the different steps that would be taken for me to have to refund completed . Would order from again

11 November 2025
Unprompted review
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Christopher!

Rated 5 out of 5 stars

Wonderful customer service

Wonderful customer service, delivery arrived on time and packaged very well. I ran a stress test on the cpu that i brought from them and its running perfectly, id definitely recommend this place to others as a reliable and affordable site!

12 November 2025
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Subhan!

Rated 5 out of 5 stars

I wasn't expecting such an amazing…

I wasn't expecting such an amazing service!
I dont leave reviews often but this company deserves 5 stars!!
Instant despatch coupled with personalized tech support via Whataap is literally gold standard of how an online bussiness should work.

6 November 2025
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Lukasz!

Rated 5 out of 5 stars

Incredible Customer Service ⭐ ⭐ ⭐ ⭐ ⭐

Safwaan was incredible! I purchased this product as it was the best priced online and the website was super informative. After I purchased the product, the customer service was the best I’ve ever received. Not only was it shipped immediately and were updates given promptly, but Safwaan went the extra mile to make sure all my questions were answered, even once the product had arrived and I’d completed the install. Super rare to find people like this, but will definitely be coming back and recommending to others! Thanks again!

15 October 2025
Unprompted review
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Karan!

Rated 5 out of 5 stars

Great price and great customer service

Safwaan and PC Tec UK know what they're good at and are good at what they know!

I had done a fair bit of research into what CPU I wanted, so when I had decided and was shopping around I came across these guys. Being an OEM/tray CPU, their price seems unrivalled, with the only difference being the packaging the CPU comes in.

Safwaan's aftersales support is second to none, he gave me some really useful tips for when I was completing my build to ensure I got the maximum usage and hassle free experience with the installation and use of my new CPU.

If you have any questions pre-purchase, send them a WhatsApp and they respond really quickly.

Delivery was rapid and came securely packaged with some thermal paste.

I would strongly recommend considering Safwaan and PC Tech UK if you're looking to buy an AMD CPU.

18 October 2025
Unprompted review
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Andrew!

Rated 5 out of 5 stars

Great service

Customer service was great, giving updates on the delivery throughout, giving recommendations for the installation and offering assistance if needed.

CPU works great, came in secure packaging on the quoted delivery date.

27 October 2025
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Billy!

Rated 5 out of 5 stars

Great customer service and fast delivery.

Customer service was great, responds very quickly and delivery was fast as agreed. Got constant updates so I didn't need to worry and my CPU came in perfect packaging and condition! Will be back for any upgrades :)

25 October 2025
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, McPause!

Rated 5 out of 5 stars

10/10

Great cpu works fine came in good protective packaging would recommend

26 October 2025
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Nycto!

Rated 5 out of 5 stars

Excellent price

Excellent price, delivery included. Quick delivery.
Processor installed and up and running.

20 October 2025
PC Tec UK logo

Reply from PC Tec UK

Thank you very much!

Rated 5 out of 5 stars

AMD processor purchase

Bought a AMD processor to upgrade my computer for windows 11 and better frame rates for gaming. Very helpful aftercare on how to install and how to make sure it’s running successfully after upgrade. Thanks again

3 November 2025
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, James!

Rated 5 out of 5 stars

Cannot knock these guys

Cannot knock these guys! If you’re looking for an AMD CPU this is definitely the place to go! Good prices but most importantly amazing service, Safwaan was super informative from the moment I placed my order, keeping me updated on the progress up until it was delivered! He was super helpful when I reached out to him with some questions as well! Highly recommend! I will be shopping here again!

1 October 2025
Unprompted review
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Zack!

Rated 5 out of 5 stars

5 Stars

Amazing, delivered in 24 hours and kept me informed.

2 October 2025
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Max!

Rated 5 out of 5 stars

Excellent Service and Communication

Like many reviews, the customer care and communication from PC Tec UK is excellent. I received updates on the status of the order at each step. As well as lots of advice and instruction on getting the CPU installed and setup. Works like a charm and couldn't be happier all around.

29 September 2025
Unprompted review
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, William!

Rated 5 out of 5 stars

The delivery on this item was swift and…

The delivery on this item was swift and well packaged. Happy with performance, seller had good communication and was helpful regarding installation of this. Would definitely buy from again.

28 September 2025
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Billy!

Rated 5 out of 5 stars

Great service, helpful and polite

They got my purchase to me immediately, were helpful and pleasant to deal with and overall could not fault the service. I will recommend them to anyone

14 October 2025
Unprompted review
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Raymond!

Rated 5 out of 5 stars

Great price, well packed and excellent communication

I bought a Ryzen 7 7800X3D after much shopping around looking for deals etc. It's £300 so it's a purchase you want to make sure you're not going to get scammed over!

Safwaan dropped me a line on email and whatsapp to confirm exactly when he'd post it & then photos & tracking info when it was the following morning. It arrived next day with Royal Mail. Very safely packaged and it's clearly brand new, unopened, in perfect condition and ready to install.

I updated my PC this weekend with a matching AM5 motherboard (Gigabyte B650 Aorus Elite AX v2) and DDR5 Ram & my computer is flying again!

I have absolutely no hesitation in recommending buying a CPU from PC Tec if you find they're selling what you need at a good price!

14 October 2025
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Martin!

Rated 5 out of 5 stars

Excellent customer service - very happy

The company went out of its way to make sure I was well informed on the product that I had bought and the delivery. I also had issues on my end with the CPU installation (nothing to do with the CPU itself) and the company provided me with support on how to remedy it. Really top notch service that you don't often see from other businesses.

18 October 2025
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Asif!

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Outstanding Product and Service

Purchasing the AMD Ryzen 7 7700 was an exceptional experience from start to finish. The CPU is a brand new powerhouse that handles gaming and multitasking effortlessly, working perfectly with my other components and completing my setup beautifully. The seller’s professionalism was equally impressive, with responses that were instant, courteous, and incredibly helpful. My order was processed and shipped within minutes and arrived the very next morning in perfect condition. A flawless transaction and a benchmark for excellent customer service. Highly recommended.

14 October 2025
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Miftah!

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