After initial issues, 60 % of the slabs were lovely and the others were collected and refunded pro rata. We could have had replacements instead of refund but reduced area paved rather than wait as had... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Clear website to make choices. Simple ordering format and decent delivery. Getting updates on delivery times wasn't particularly easy but the staff at Paving UK helped by getting in touch with the del... See more
Company replied
Order did not arrive on selected date even though it was on the email from the company. I was not advised that they were not bothering to deliver. No calls or emails. I had to call the sales departmen... See more
Company replied
Two issues: The most important was the delivery packaging. The 212 setts were delivered loose in a tonne bag with no attempt to stack or otherwise protect edges. This resulted to many being... See more
Company replied
Company details
- Natural Stone Supplier
- Garden Building Supplier
- Landscaping Service
- Landscaping Supply Store
- Paving Materials Supplier
Written by the company
At Paving UK, we're passionate about helping customers create outdoor spaces they'll love. Whether you're laying a new patio, transforming a garden, or completing a larger landscaping project, we offer an extensive range of porcelain paving, natural stone, block paving, edging, and landscaping products to suit every style and budget. Every product is carefully selected for its quality, durability, and value, giving you confidence in every purchase. As a family-run business based in the West Midlands, we've grown from a trusted local supplier into one of the UK's leading national paving retailers. By importing premium porcelain and natural stone directly from carefully chosen manufacturers, and holding over 100,000m² of stock, we're able to offer competitive prices and fast nationwide delivery. We're also one of the few national suppliers to offer Split Packs, allowing you to order the exact quantity your project requires, reducing waste and unnecessary cost. We're committed to making your experience as straightforward as possible, from choosing the right products to receiving your order. Our knowledgeable team is always on hand to provide honest advice, answer questions, and help you find the perfect paving solution. Whether you need product recommendations, order support, or guidance for your project, we're here to help every step of the way.
Contact info
The Station Yard, Uttoxeter Road, ST11 9JR, Stoke-On-Trent, United Kingdom
- 01782 355170
- sales@pavinguk.co.uk
- pavinguk.co.uk
3.3
Average
569 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 58% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Small order excellence
Despite only a half palette service was great with timely delivery to finish our work
10 December 2025
Unprompted review
Good communication and right in time…
Good communication and right in time for dispatching and delivering the paving.
Very good quality paving, very happy with my results
17 November 2025
Unprompted review
Looking for a particular porcelain…slabs found them here!
Looking for a particular porcelain slabs for my patio my supplier had let me down so I had to quickly find a company who would split a pack loads wouldn’t do it. BGP I spoke to Sarah she was extremely helpful it was no problem to supply what I needed and deliver within 2 days free delivery, also at a cheaper price than previous local supplier! Everything was very easy and smooth slabs arrived just perfect. I was kept informed of delivery. So good to speak to helpful staff who knew their products and could deliver!!
I would highly recommend them.
17 November 2025
Unprompted review
Would recommend for all your paving needs
Although the website isn't the clearest and the choice of quantities isn't the best, the product is very good quality, good delivery choice and an easy and pleasant experience overall.
Would recommend for all your paving needs.
13 November 2025
Unprompted review
Best prices
Best prices, easy ordering and good email responses.
Delivery was friendly and no slabs were broken.
6 November 2025
Unprompted review
Quick delivery
Quick delivery, out of two pack one tile with a very small chip. That we used on one of the cuts. Brilliant service throughout.
24 October 2025
Unprompted review
Great packaging
Arrived on time & driver had no trouble putting 2 pallets of tiles where I needed them
Packaging was excellent, only opened 1 pallet so far but all tiles individually wrapped & all perfect. Would definitely buy again. Simon
1 October 2025
Unprompted review
Great company
Great company, came across them after trawling the internet for a new patio. They had exactly what I was looking for, ordered as reasonably priced, delivered when they said they would and kept me up to date throughout. Lovely ceramic tiles and only a few damaged on transit, maybe five from 160 tiles. Would definitely recommend this company.
25 September 2025
Unprompted review
Very pleased with finished terrace
After initial issues, 60 % of the slabs were lovely and the others were collected and refunded pro rata. We could have had replacements instead of refund but reduced area paved rather than wait as had ordered turf to lawn garden up to edge of terrace. Worked out fine, terrace looks great. Shame delays in communication made it stressful as otherwise I'd like to give 5 stars or close to it for finished look (we had a skilled craftsman install it).
14 August 2025
Unprompted review
I had 2 deliveries from pavinguk
I had 2 deliveries from pavinguk. They both arrived well packed and on time with no broken slabs. Can’t ask for more than that
27 September 2025
Unprompted review
Item as described
Tiles as described, delivered quickly. Would buy again.
20 September 2025
Unprompted review
Possibly the worst quality porcelain…
Possibly the worst quality porcelain I've come across. You always expect a couple of breakages in the delivery however so many of the tiles had chips straight out of the boxes. Wouldn't buy from them again.
12 September 2025
Unprompted review
Reply from Paving UK
Hi Chris,
Thank you for taking the time to leave your review.
We're disappointed to hear the porcelain didn't meet your expectations. We understand how frustrating it is to receive products with damage, particularly when you're keen to get your project underway.
We work hard to ensure our products are carefully quality checked and securely packaged before dispatch, but we recognise that damage can occasionally occur during transit. We take feedback like yours seriously as it helps us review both our products and our delivery processes.
Kind regards,
The Paving UK Team
Paving UK are first class, great service and products.
Paving UK were an absolute pleasure to deal with from the first call to the last.
Gave great advise on the products which I received.
The earthcore grey porcelain slabs I ordered look amazing laid and we did not have any damage to any of the slabs which is amazing considering the distance they traveled.
I will most definitely be ordering more from this company next year when I complete my garden projects.
I also saved myself a small fortune to what I was quoted locally.
Thanks very much for a great service and rapid delivery.
28 August 2025
Unprompted review
It was delivered on the day I expected…
It was delivered on the day I expected it and the driver rang 20 minutes befoire delivery to say he was on his way
22 August 2025
Unprompted review
Quality of slabs average to poor
Quality of slabs average to poor. Expect more than the '10%' broken or unusable. Colours very mixed for a 'Karla' grey pack.
To be honest I'm a bit disappointed by the quality and would probably not order again.
And the delivery service was silly. Only a flat pallet truck suitable for smooth surfaces!
27 August 2025
Unprompted review
Fantastic service
Fantastic service, simple to arrange, and everything went like clockwork. Good communication.
The delivery man was lovely and not one broken cobble.
18 August 2025
Unprompted review
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