Partonwheels Reviews 

238
•
TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Evaluating 127 reviews, most reviewers were let down by their experience overall. Consumers frequently complained that their online purchases never arrived and requested money refunds were completely ignored after lengthy waiting periods filled with immense frustration. Individuals also mentioned struggling significantly to get reliable responses through available customer support channels regarding missing items, broken promises, and missing tracking updates. Some reviewers were happy with the physical products when shipments finally reached their final destination after exceptionally long periods of waiting. A few buyers noted that the spare vehicle parts they successfully received were completely genuine and of surprisingly good quality despite experiencing severe delivery delays.

What people talk about most

Order

Clients share profound dissatisfaction with the order process, frequently highlighting severe delivery... See more

Product

Reviewers highlight negative aspects of the product, reporting that paid items were not received or that... See more

Website

People report negative experiences with website due to widespread concerns about unreliable service and... See more

Refund

Customers had severe dissatisfaction and frustration regarding the refund process, experiencing prolonged... See more

Delivery service

Reviewers express deep frustration with the delivery service, noting that orders take months to arrive or are... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Very bad service..... Fraud hai...order ka refund ni kiya behanchod ne 2500 rs koi whtspp call contact nai hai order itni late aata sab se ghatya service koi v risk mat laina bhai chor hai chor online... See more

Rated 1 out of 5 stars

I had ordered a CDI unit from partonwheels.com. Despite waiting for over a month, the item was never delivered. I then requested cancellation of the order. However, the refund was unreasonably de... See more

Rated 1 out of 5 stars

⭐ 0 Star Bahut hi disappointing experience. 16 July ko ₹4,269 ka payment kiya tha (Order No. 522320), lekin itna time beet jaane ke baad bhi refund nahi mila. Refund ke liye baar-baar follow-u... See more


Company details


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1.5

Bad

TrustScore 1.5 out of 5

238 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.5

All reviews

(238)

117 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Bad experience with seller

Bad experience with seller, Ordered bike part on website, prepaid only option available. Now created tickets and calls to support, but no response, looks fraud activity.
website: partonwheels.com
These type of activity are increasing now a days..

19 July 2025
Unprompted review
Rated 1 out of 5 stars

Feedback to partsonwheel

Feedback to partsonwheel. This is feedback for your company. You should mention on the parts description or warning type note that if by mistake if someone orders something then it cannot be returned as well as you need to work on your customer service as well. Because when given number dialed no one answers and even on email no one replies. Somewhere you guys are lacking, i hope this business grows in the future but at this rate i doubt it. But this is the feedback from my side to your company. And trust me I would not recommend buying anything from your site in future. Also their parts are not genuine and they are costing very high for the parts.

15 July 2025
Unprompted review
Rated 1 out of 5 stars

UNTRUSTWORTHY

I think the website is being run by a single person who is handling orders, shipment, customer support on WhatsApp and hence untrustworthy.
I order a week ago and was delighted to see order partially dispatched. Then reached out to WhatsApp where after 10 messages he replied "wait for 3 more days, if not dispatched I will refund the amount" after 3 days received another tracking link but it's been 2 weeks now and the order status is "waiting for seller to handover order"

28 May 2025
Unprompted review
Rated 1 out of 5 stars

I ordered 6 weeks ago and nothing…

I ordered 6 weeks ago and nothing happened, then one day I get a message from amazon delivery that the driver could not reach me (which is a lie) and that he will attempt another day (which he did not).
Their phone hotline is none existent, just an automated message directing you to their website.
Absolute useless company with zero customer support.

31 May 2025
Unprompted review
Rated 1 out of 5 stars

Cheap scammers

BE AWARE... AND DO NOT PURCHASE FROM THEM.

This is fake organisation and bunch of cheap scammers who never deliver, never refund, and Just steal and scam.

21 May 2025
Unprompted review
Rated 1 out of 5 stars

Fake company they are cheater

Fake company they are cheater, I have placed an order which was never delivered to me and nor they have refund my money.
Suggest not to purchase parts from this website, they are fake

26 February 2025
Unprompted review
Rated 1 out of 5 stars

#263756 is my order booked on…

#263756 is my order booked on 20/04/2025. Status is partially shipped from day one.seller is not responding.formal copy paste male replies are received.But I can assure viewers Iam not going to spare them.I am going to file complaint in consumer forum against them. I am having all the proofs

30 April 2025
Unprompted review
Rated 1 out of 5 stars

Fraud

Fraud. After taking money they didn't delivered the product. Now they don't talk and reply to messages.

27 March 2025
Unprompted review
Rated 4 out of 5 stars

In Some Case's you will receive the…

In Some Case's you will receive the order even I was not knowing about this app I had ordered a lock set for my bike on 1April2025 pricing 1870 rs
But after 2 to 5 days i didn't got any tracking details as well as shipment status after 10 days a i filed a cyber crime report on 10April and after 2 days the complaint was closed and at 12April I got a Mail from Amazon Shipping as order will arive on 16April and Today I got my Order And the product packaging was good as well as the product was looking genuine So I think according to these reviews it was my luck So that I received my order

16 April 2025
Unprompted review
Rated 5 out of 5 stars

Thank pow

Thank pow
I had a good experience .
Item delivered on time and was genuine.
From Darjeeling/KURSEONG.

15 April 2025
Unprompted review
Rated 1 out of 5 stars

Fake site h

Fake site h
Pese lene ke baad bhi parts delivered nahi kiya mere
Call lagta nahi h
Kripaya koi bhi yanha se parts nahi kharide
Sare reviews padhe

8 April 2025
Unprompted review

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