PluginHive Reviews 969

I purchased this plugin for one specific reason: to automatically send tracking information to customers after shipping.

Before purchasing, I made it clear that tracking automation was a critical requirement for my business. Over the course of nearly 30 days, I spent considerable time working with support, testing configurations, and following their recommendations.

Only after the refund period had effectively expired was I finally told that the plugin could not perform the workflow I originally needed. Instead, I would have to manually update tracking information and manually change order statuses before customers receive tracking details.

Had this limitation been disclosed clearly from the beginning, I would never have purchased the plugin.

What is most frustrating is not just that the plugin failed to meet my requirements, but that a significant amount of my time was spent troubleshooting and communicating with support right up until the end of the refund window. Had I received a clear answer earlier, I could have moved on to a different solution.

Support was polite and responsive, but responsiveness is not the same as resolving the issue. The product did not deliver the functionality I purchased it for, and my refund request was denied.

Great customer service. Very friendly staff and quick assistance.

Manohar V was very knowledgeable and helpful. It was great to have someone so patient and willing to answer our questions fully as we have a sophisticated ecommerce store.

I felt that this meeting was quite helpful in finishing our shipping plugin set up.

It's frustrating to have something that was working suddenly stop working. Why did it stop? Where is the problem? The staff at pluginHive are courteous knowledgable and patient. The problem was solved quickly.

We installed the Plugin Hive Woocommerce Shipping Services plugin on our site to automate the Australia Post part of our business.
The setup was a bit tricky due to our complicated shipping, but the team at PluginHive was amazing, they responded quickly to our emails and also supported us via phone calls until everything was the way we needed it.

We purchased a couple of plugins for our website, and they worked great and help us customize everything in the way we needed it to work. Also the Customer support team was there every step of the way to help with any questions that came up.

I had a great experience with PluginHive support. I was struggling with Canada Post API integration in WooCommerce, and their team handled everything very smoothly.

They quickly identified the issue (authentication error) and guided me step by step until real-time shipping rates started working perfectly. Their response was fast, clear, and very professional.

What I really appreciated was how patient and knowledgeable they were no confusion, no delays, just straight solutions.

Highly recommended if you’re using WooCommerce shipping plugins. Their support is reliable and truly helpful.

The plugin has been great for us, but what is even better is the support. The plugin does exactly what we wanted, but every once in a while, we have an issue, and when we do, getting help is fast and easy.

Great plugin that does everything I need. The support was also excellent — they jumped on a Zoom call with me and helped me work through all the issues I had.

quick on response and getting to a answer to fix any issue.

GOOD AND INFORMATIVE HELP BE BLESSED

I had a great experience working with the PluginHive team. I signed on with them earlier this year, and so far the product has been awesome. Their professionalism really stood out, and their communication was excellent throughout the entire process. What I appreciated most was that they were proactive with updates—I never had to chase them for status or next steps, which made everything run smoothly and efficiently.

The level of support from both their development and customer service teams exceeded my expectations. Working with them truly feels like having a team of developers ready to jump in and help whenever I get stuck. They took the time to understand my specific needs and delivered a custom add-on that works exactly as expected.

Overall, the product is working great, the custom solution is solid, and the entire experience has been seamless. I highly recommend PluginHive to anyone looking for reliable plugins backed by a responsive and capable team.

I set up an appointment to help troubleshoot a complex shipping set-up with my Woocommerce store in Wordpress. I needed to connect my Stamps.com account but the plugin didn't give the option to use UPS shipping in the default. The communication has been extremely prompt and responsive. Manohar got on a screenshare video call with me today and guided me to set up an intermediary (free) account with Easypost which enabled the UPS rates to come through with our Stamps.com discount.
These guys are exceptional! To have a real human being be so available, knowledgable and helpful is a rare thing these days. I highly recommend PluginHive. Thanks guys!

easy to set up with the help of the online tech. Looking forward to using it now.

Easy to use. Any issues or questions, customer support is quick to respond and very helpful.

Do not give them your email address because they will email you forever, no matter how many times you ask them to stop. I have repeatedly requested they stop for years now. They say OK, "we will stop" and then they carry on. I do not use their plugins just on principle because of this privacy abuse.

I have reached out multiple times and received the support I needed promptly! Everyone on the team has been helpful.