parking4you Reviews 

2,599
•
TrustScore 2.5 out of 5

2.5

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Review summary

Created with AI, based on recent reviews

Evaluating 280 reviews, most reviewers were unhappy with their experience overall. Consumers frequently faced excessively long wait times of nearly an hour when dropping off or collecting their vehicles. People also complained about poor communication, unexpected extra costs, and unhelpful staff who were extremely difficult to reach by phone. Though some customers encountered severe problems, a few reviewers were satisfied with the straightforward booking process. Travelers noted that the online platform made reserving parking simple, and many appreciated the affordable prices alongside the available discounts. A few visitors even mentioned that certain team members were friendly, efficient, and genuinely helpful during their interactions.

What people talk about most

Service

Users describe negative interactions with service, highlighting long wait times, poor communication, and... See more

Staff

Customers had negative experiences with staff, frequently reporting poor communication, rude behavior,... See more

Booking process

Reviewers highlight ambiguous aspects of booking process, as some consumers find the platform very easy to... See more

Price

Clients share profound dissatisfaction with unexpected expenses, as reviewers frequently highlight hidden... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Do not book this company. This is a very poor parking company who are disorganised and late when collecting & dropping off your car at Gatwick. On my departure we rang them 30 mins before arrival a... See more

Rated 2 out of 5 stars

Had to wait an extra 30 minutes for car drop off despite the phone call in advance. Before we came home we rang to say we were delayed and they said that was absolutely fine. On the initial day of our... See more

Rated 2 out of 5 stars

Had the displeasure to deal with Parking4you yesterday. Booking fine, reasonable price for valet service. I didn't realise you still have to pay the parking ticket so the driver can get out, and also... See more

Rated 4 out of 5 stars

I have booked a Meet and Greet parking at Bristol Airport for late August. The website was helpful at giving info on services offered and I chose an option that suited my needs. Price for the service... See more


Company details

  1. Airport

Information provided by various external sources

Make your travel easy with with Parking 4 you. Airport parking up to 65%* off; Discount aiport parking deals.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

3K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 1 month

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2.5

All reviews

(2,599)

268 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Should be called Waiting 4 U

Very bad communication and had to wait for almost an hour at 12:45am to get our car. We called several times to alert them what time we would be ready to collect our car, well within the 30 minute slot. Finally got our car at 01:45. Awful.

18 August 2026
Unprompted review
Rated 1 out of 5 stars

Avoid Parking4You Bristol at all costs

Avoid Parking4You Bristol at all costs. Our experience was genuinely shocking from start to finish.

We called 30 minutes before arriving, only to be told on arrival that the driver “needed a break” and wouldn’t be back for 45 minutes. We were then offered an option for one of their staff to travel with us in our car and drive it back to their site, which felt completely unsafe and unprofessional.

The entire operation is chaotic. You don’t arrive at a proper parking facility – you drive into what looks like a makeshift yard with animals running around and absolutely no sense of organisation or customer care. Nothing about the setup resembles a legitimate airport parking service.

Throughout the week I was worried about how the pickup would go, and unfortunately the return was just as bad. I called the mobile number as instructed and gave my reference, only to be told they “didn’t have anything under that number”. I had to repeat it multiple times while already on the shuttle bus. They promised a 30‑minute wait, but over an hour later nobody had arrived. I had to keep calling just to get any update. This was at 4:30am.

When we finally reached the car, it was dusty – which I can accept – but the real issue is their terrible customer service, complete lack of organisation, and zero professionalism.

Do not trust the glowing reviews online. Based on what we saw, those reviews are clearly not genuine. While we were there, at least three other customers were complaining about similar issues, so the idea that they’re a “5‑star service” is simply impossible.

This company is a mess from top to bottom.
Do NOT book with Parking4You at any location.

16 August 2026
Unprompted review
Rated 1 out of 5 stars

Parking4you - DO NOT USE!!!!!!!

Absolutely atrocious company, avoid like the plague. Daughter and granddaughter arrived at Stansted airport at 1830 having phoned company to advise for car return. Booking receipt from this company clearly stated Orange car park so single mum and young daughter make their way there to wait. 90 minutes later airport security arrive to advise Orange car park is closed. Spoke to company who now say go to green car park so again young mum and daughter drag cases through the car parks and wait. I called customer support from France, incredibly rude customer service guy who couldnt answer my questions and then hung up on me. Finally 2 and a half hours later car arrived absolutely filthy, no apologies offered.
Do not use this service is the only advice I would give to anybody

13 August 2026
Unprompted review
Rated 1 out of 5 stars

Awful company

Awful company. Took 3 hours to deliver our car back to us at Gatwick and when we found the car, left in the car park with the key on the wheel, it was smashed up!!! Since then they have not called me back, ignored all messaged and emails and been awful to deal with. Now dealing with the police and my own insurance to get this sorted. AVOID!!!!!!!

10 August 2026
Unprompted review
Rated 1 out of 5 stars

All TERMINAL Manchester Meet and greet

⭐ 1 STAR — ALL TERMINAL MANCHESTER PARKING MEET AND GREET — BE AWARE BEFORE YOU BOOK
This review relates specifically to ALL TERMINAL MANCHESTER PARKING, booked through Compare Parking Deals / Parking4You for Manchester Airport.
Our experience dropping the car off was absolutely fine. Unfortunately, collecting it on our return was anything but.
When we dropped our vehicle off, we were handed a Return Voucher which states in large, bold lettering:
“WE ENDEAVOUR TO DELIVER YOUR VEHICLE WITHIN 60 MINUTES OF YOUR CALL DEPENDING ON TRAFFIC AND WEATHER CONDITIONS.”
The same voucher specifically instructs customers to “Please call us once you have collected your luggage.”
That's exactly what we did.
After collecting our luggage from the carousel, we called immediately as instructed. We were told we would receive a call when the driver was approximately five minutes away.
Around 10 minutes later I called again, partly to clarify exactly where we needed to go and to ask how long the vehicle would be. I was then told 25–30 minutes.
We went to the collection point and waited.
After a further 40 minutes, with still no car, I called again and was told:
“He's on his way, not far, about 12 minutes away.”
As I understood that the car was being stored only around three miles away, I questioned why it was taking so long.
The response I received was quite unbelievable:
“Have you got a problem with your hearing? I just told you it's about 12 minutes away.”
That is genuinely how I was spoken to as a paying customer simply for asking where our vehicle was.
Our car eventually arrived EXACTLY 60 MINUTES after our first telephone call.
I then spoke to the driver and asked when he had actually left with our vehicle. He told me he was just a driver and had only been given the job around 15 minutes earlier.
That was particularly frustrating because we'd spent the previous part of the hour being given the impression that our driver was already on his way.
To be completely fair, the vehicle was returned within the company's stated “within 60 minutes” period — by the absolute skin of their teeth.
But here's what I think anyone considering booking this service needs to know:
This is advertised as Manchester Airport Meet & Greet parking, yet their return voucher says you could be waiting for your vehicle for UP TO AN HOUR AFTER you've collected your luggage and called them.
I certainly don't remember that being made anywhere near as prominent when we actually booked the service as it is on the voucher you're handed after leaving your car with them.
We had previously used a more expensive VIP Meet & Greet service but chose this option because the other service had become considerably more expensive.
Unfortunately, on this occasion the saving simply wasn't worth it.
The hour-long wait was frustrating, but what really turned this into a one-star experience was the conflicting information we were given and, above all, the completely unacceptable way I was spoken to on the telephone.
Thankfully, we were collecting our car on an August evening. Imagine doing the same thing late at night in December, standing around with your luggage and family waiting potentially an hour for what you've booked as a Meet & Greet service.
We will definitely NOT use All Terminal Manchester Parking again.
If you're considering booking because it's cheaper than some of the alternatives, my advice is simple:
Read the small print and be aware of that 60-minute return window before deciding whether the saving is worth it.
In our case, they used every single minute of it.

12 August 2026
Unprompted review
Rated 1 out of 5 stars

The platform uses fake reviews

The company uses fake reviews on their platform. We used a service from one of the parking companies they advertise (Gatwick Airport Parking Services), and the experience was dreadful.
The reviews for this company on parking4you.co.uk platform are super positive (all 5-star), which is clearly engineered, whereas on Trustpilot and elsewhere they are much poorer, and the comments are similar to my experience. 
Both the platform and the parking company should be avoided.

9 August 2026
Unprompted review
Rated 1 out of 5 stars

Very poor experience with Parking 4…

Very poor experience with Parking 4 You.

I cancelled booking CAP-18-652688 on 2 July 2026 and was told the refund of £62.93 had been processed and would be back in my account within 5–7 working days.

When nothing arrived, I chased again and on 17 July was told once more that the refund had been processed. I followed up yet again and on 29 July received the message: “Refund done.”

As of 10 August, I still have not received the refund and I have not been provided with any transaction reference or proof that the payment was actually returned.

More than five weeks after cancellation, I am still chasing money I was repeatedly told had already been refunded.

The communication has been frustrating and the repeated assurances have not matched what has actually happened. I am now having to consider raising the matter with my card provider.

I would not recommend this company based on my experience.

2 July 2026
Unprompted review
Rated 1 out of 5 stars

Complete scam avoid like the plague

Complete scam avoid like the plague. They tell you meet opposite the train station car park and call when your 30 mins out. When I got there they told me to park in a public pay and display car park and wait for their drive. He never arrived I called multiple times and they kept saying he was coming and putting me on hold. I ended up missing my flight and when I try to complain they give me London Stansted complains email

8 August 2026
Unprompted review
Rated 4 out of 5 stars

Easy booking at good price

I have booked a Meet and Greet parking at Bristol Airport for late August. The website was helpful at giving info on services offered and I chose an option that suited my needs. Price for the service was very good. Time will tell whether the service deserves a 5 star review for collection and return of the car.

5 August 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointing experience

Very disappointing experience – I would not recommend this company.

We were charged an additional £20 for airport transport, which was a hidden cost and not made clear when booking.

It was impossible to get through on the advertised phone number. Instead, someone contacted me via WhatsApp from a different number, which was confusing and unprofessional.

After calling, I was told I had to wait 30 minutes for the airport shuttle. Considering the amount charged for the transfer, this is completely unacceptable. I was the last passenger to board, and it turned out that everyone else had already been waiting on the bus for quite some time.

To make matters worse, the driver then wanted to pick up another family, even though the shuttle was already full. Passengers on the bus protested because they felt it wasn’t safe, and only then did the driver finally leave for the airport.

When I collected my car, it was returned dirty, which was another disappointment.

I’ve used similar airport parking companies before and always had excellent experiences. This company is also located quite far out in the fields at New Farm, making the whole process even less convenient.

Overall, a very poor experience. Avoid booking with this company.

2 August 2026
Unprompted review
Rated 2 out of 5 stars

I tried to pay three times and it…

I tried to pay three times and it failed. It was not clear what the offer was so I would like to cancel and receive a full refund. Maybe a mistake but it was not clear that the parking was not at the Stansted M&G.

30 July 2026
Unprompted review
Rated 1 out of 5 stars

Plz guys don't take this parking…

Plz guys don't take this parking service ,it is ridiculous i almost missed my flight when going out as the parking owner want shuttle to be full before it depart , when I asked i was told I have no sense,
When we return i was initially told at 35 min pick up time and then driver turns up and said he is going for his break and I am still waiting to be picked up

27 July 2026
Unprompted review
Rated 5 out of 5 stars

Lady was very helpful changing my booking

Lady was very helpful changing my booking after my flight was changed.
Have used this company for years & trust them, on the rare occasion something goes wrong they have sorted it for me.
They have someone in the office that you can speak to.
Will be booking again

22 July 2026
Unprompted review

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