First of all, the quality of the goods is quite poor. The materials look very cheap, and the clothes actually look worse than in the photos. I would say the pants are like plastic. In my opinion, thi... See more
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Review summary
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Reviews shaping this summary
I ordered some of their products a month ago. The very next day, I immediately requested to cancel my order, but they refused to let me! Ironically, they did allow me to add more items to the order. A... See more
Shocking business - absolute scam. It is so obvious they are just buying everything in from a cheap supplier in Asia - hence the 6 weeks delivery time where they are obviously sea freighting the items... See more
1- Las prendas no llevan etiqueta, ni indican la talla. 2- Compré dos jerséis de la talla M, y uno me va perfecto, y el otro muy pequeño. 3- Después de un mes de haber solicitado un cambio po... See more
Company details
Written by the company
Born from the vision of fashion designers, PARIJAN blends timeless luxury with modern sophistication—where high-quality craftsmanship meets effortless elegance.
Contact info
France
- parijanofficial.com
1.7
Bad
586 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 22% of negative reviews
Typically replies within 2 weeks
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I wish I could put 0 star
I wish I could put 0 star! I order 25 February and I receive it today 26 April. I even forgot about it. Worst worst worst quality! Basically it’s china cheapest factory that they use to put it together. The tissue is horrible it looks like tissue from 5 years old Batman or Barbie costume. It’s the same tissue as your children doll. You cannot wear that.
DO NOT BUY
26 April 2026
Unprompted review
Reply from PARIJAN
Hey Sasha,
I’m really sorry this has been your experience 😔 Waiting that long for delivery and then receiving something that doesn’t meet your expectations is understandably frustrating.
I also hear your concerns about the material and quality — that’s definitely not what we want anyone to receive.
I’d like to look into your order properly and see what went wrong here.
Could you please contact us at info@parijanofficial.com with your order number and the email used for the purchase? 📩
Once we have that, we’ll review everything and make sure this is properly checked and handled for you🙏
Terrible service from start to finish 3…
Terrible service from start to finish 3 weeks to deliver clothes, clothes arrive and are poor quality Terrible customer support . Refuse to give me a return address and a refund . Beware of dealing with these . Total scam
7 April 2026
Unprompted review
Reply from PARIJAN
Hello,
I’m really sorry to hear about your experience. That’s clearly been frustrating — especially with the delivery taking so long, the quality not meeting expectations, and the issues you’ve had trying to get a return sorted.
That’s not how we want things to go at all.
I’d like to look into this properly for you and see what’s happened with your order and the return request.
Could you please reach out to us at info@parijanofficial.com with your order number and the email used for the purchase?
Once we have that, we’ll review everything and make sure this is properly handled for you 🙏
Scam-like experience
Scam-like experience – avoid
I ordered a clothing set (order #47448) from Parijan and had a very bad experience.
The delivery took around 14 days. When the item finally arrived, it was completely different from what was advertised. The size was extremely oversized (about 2x bigger than expected) and there was no size label at all. The quality was very poor and did not match the product photos.
I contacted the seller the next day to request a return within the 14-day EU withdrawal period. However, instead of providing return instructions, they kept delaying and only offered a partial refund (15–20%) to avoid a proper return.
This is not compliant with EU consumer protection laws. The seller does not provide a real return option and tries to run out the return window.
I had to open a chargeback with my bank.
Do not trust this store.
17 April 2026
Unprompted review
Reply from PARIJAN
Hey Vlad,
I’m really sorry this experience left you feeling this way. I completely understand your frustration, especially with the sizing, quality concerns, and how the return process felt from your side.
I do want to mention that we’ve already reached out to you directly and your order has also been fully refunded. Even so, we’d still genuinely like the chance to make things right and properly address your concerns instead of leaving things on a negative note.
If you’re open to it, please check your email when you get a chance — we’d really appreciate the opportunity to continue the conversation and work toward a better resolution together 🙏
Never received my items and they refuse…
Never received my items and they refuse to cancel the order and refund the money 120 pounds lost don’t buy from them they will scam you
22 April 2026
Unprompted review
Reply from PARIJAN
Hey Petru,
I’m really sorry to hear about your frustration 😔 I understand how stressful it must feel when you’re expecting a refund and there’s uncertainty around it.
Just to clarify, your order has actually already been cancelled and refunded on our side. I’ve also reached out to you via email to confirm the details and make sure everything is properly sorted.
Could you please check your inbox (and spam/junk folder just in case) and get back to us there? We want to make sure everything is fully cleared up for you😊
Good Quality but can't rely on order tracking
Ordered 3 pants. The size guide worked well and the material is as shown in the images.
The tracking was not accurate. It kept showing me that the order was not shipped yet, but to my surprise it arrived 1 week after the order.
25 February 2026
Unprompted review
Reply from PARIJAN
Hey Joseph,
Thanks for the honest feedback 😊
Sorry about the tracking confusion, though — I understand how that can be frustrating when it doesn’t reflect what’s actually happening with the shipment. We’ll definitely take that into account to improve clarity moving forward.
Really appreciate you sharing your experience!💙
I ordered a spring mystery outfit…
I ordered a spring mystery outfit (one top, pants and shoes). This was my 1st order. Everything went well. Every item was of fine quality ! I will definitely order again!
18 April 2026
Unprompted review
Reply from PARIJAN
Hey Nick! Really glad to hear this 😊 Thanks a lot for giving us a try — we really appreciate it, and we’ll be happy to have you order again 🫶
Bad quality and scammy customer support, no returns
The received items were of terrible quality.
The customer support tried to hide the return policy from me and only offered to forward me to the returns department after 7 emails and an official letter to the company.
There has since not been a development and every inquiry on the return status gets blocked.
19 March 2026
Unprompted review
Reply from PARIJAN
Hello,
I’m really sorry you feel this way. That’s definitely not the experience we want you to have with us.
To make sure this gets properly looked into, could you please reach out to us at info@parijanofficial.com with your order number and the email used for the purchase?
Once we have your details, we’ll review everything on our side and make sure this is properly followed up for you. Thank you!
I ordered 2 items at the same time
I ordered 2 items at the same time. 1 item was delivered which was the wrong size and had black marks over the top to which I was offered a 20% refund (which would be about £7) and to just keep the top which was unwearable. The second items have not been delivered and no where to be seen
15 April 2026
Unprompted review
Reply from PARIJAN
Hey Nathan,
I’m really sorry this has been your experience 😔 That sounds really frustrating — getting the wrong item in poor condition and then still missing the second one isn’t acceptable.
I’d really like to get this properly checked and sorted for you.
Could you please reach out to us at info@parijanofficial.com with your order number and the email used for the purchase?
Once we have your details, we’ll review everything carefully and make sure we work on a proper resolution for you🙏
Delivery went without complications and…
Delivery went without complications and the products have good quality.
10 February 2026
Unprompted review
Reply from PARIJAN
Hey Benjamin!
Really glad to hear this went smoothly for you 😊
It means a lot to know the delivery arrived without issues and that you’re happy with the quality.
Thanks for taking the time to share your experience — we appreciate it 🫶
Illegal Business Practices & Violation of EU Consumer Rights
I am writing this to warn all potential customers about the predatory and illegal business practices of Parijan.
I placed an order and requested a cancellation while the order status was clearly marked as 'Unfulfilled' and 'Not Shipped'. Despite the fact that no goods have left their facility, their customer service (represented by 'Jelly') refused to process the refund, citing a fraudulent '24-hour cancellation policy.'
Be aware: This internal policy is ILLEGAL under the EU Consumer Rights Directive (2011/83/EU). As a resident of the EU, I have a statutory Right of Withdrawal that allows to cancel any online purchase within 14 days without justification. A store cannot override EU law with their own '24-hour rule.'
Things to do:
- If they refuse your refund, do not argue with them further. Contact your bank immediately and request a Chargeback. If you used a Credit Card (Visa/Mastercard) or PayPal, you are protected against 'Services not rendered' or 'Illegal denial of withdrawal rights'.
- Report them to the ECC (European Consumer Centre) in your country. They provide free legal assistance for cross-border disputes within the EU. Use the official ECC network website to find your local branch.
- If they ship the item against your will, REFUSE delivery at the door. Tell the courier to 'Return to Sender.' Do not sign for it. This forces the shipping cost back on the merchant and keeps the refund process in your control.
- If you receive item and you want to return it back because its "old money" plastic and rubber in clothing form they will give you option to refund you 15% of money or to exchange with different type of plastic/rubber "old money" clothing.
PS. If you read this and you have similar issues, report them as I mentioned in the beginning. It is a duty of decent ppl to shutdown business like this. With more reports institutions can act faster
13 April 2026
Unprompted review
Reply from PARIJAN
Hey Dejan,
I’m really sorry you feel this way — I can hear how strongly you feel about this situation, especially around the cancellation and refund concerns 😔
I do want to clarify that we’ve already reached out to you via email and are actively trying to resolve this with you directly. Our team is hoping to work through this properly with you and find the best possible solution.
Regarding the cancellation policy, I understand there’s been disagreement here. Our terms do state a 24-hour cancellation window, but I also hear your concerns and I’m here to make sure this is properly reviewed rather than just dismissed.
If you can, please check your email inbox (and spam folder just in case) so we can continue the conversation there and sort this out together.🙏
DONT BUY HERE THE CUSTOMER SERVICE IS…
DONT BUY HERE THE CUSTOMER SERVICE IS BULLSHIT AND THEY WILL SCAM YOU
they sent poor quality from china, the size does not match in the sets, and when tried to return even though they say 30 days return free on their website
the customer support say " you cant return after 24 horus of ordering, even though it was 12 days before i received the first 3 items but stil missing 3-4 items
DONT BUY HERE THE CUSTOMER SERVICE IS BULLSHIT AND THEY WILL SCAM YOU
1 April 2026
Unprompted review
Reply from PARIJAN
Hey Michael,
I’m really sorry you’ve had such a frustrating experience — I can tell how upset you are, especially with the sizing, quality, and the return situation.
Just to clarify, our return policy doesn’t limit returns to 24 hours after ordering, so I’d really like to understand what happened in your case and why you were told that.
Also, missing items and inconsistent sizing definitely aren’t acceptable, and we should be looking into that properly for you.
If you can send me your order number and the email you used, I’ll go through everything in detail and make sure this gets reviewed and handled the right way 🙏
Waiting almost a month now
Waiting almost a month now, no delivery details and by the looks of things I’m gunna get scammed, don’t bother feeding into this and save your money and go high street retailers
12 April 2026
Unprompted review
Reply from PARIJAN
Hey Kyne,
I understand why you’d feel concerned after waiting that long — that’s completely fair.
I’ve checked on this and it looks like your order has actually been delivered. I also reached out to you via email to go over everything and make sure there’s no confusion on the delivery.
When you get a chance, could you check your inbox (and spam folder just in case)? I’d really like to confirm everything with you and make sure this is properly resolved. Thank you!😊
BEWARE OF SCAMMER!!!
It's a guy sitting in a room in Philippines scamming and dupe people theirs money. He made the website look like it established and operating in France while his in Philippines duping people. IT'S SCAMMER SCAMMER SCAMMER SCAMMER SCAMMER SCAMMER SCAMMER SCAMMER SCAMMER SCAMMER SCAMMER SCAMMER.
11 April 2026
Unprompted review
Reply from PARIJAN
Hey Gee,
I’m sorry you feel this strongly about your experience. I understand you’re very frustrated, but I want to assure you this is not how we operate and we’re definitely not a scam company.
That said, I do take concerns like this seriously, especially when something has clearly gone wrong from your perspective. I’d like to look into what happened with your order and your experience properly so we can address it directly.
If you can, please share your order number and the email used for the purchase. I’ll personally get this checked and make sure it’s reviewed properly. 🙏
Why has this site not been taken down…
Why has this site not been taken down yet 100% scam poor quality labels taken out of all the garments , advertising in France being shipped from Chinese ( o when they eventually ship it 😡) asking for measurements knowing they are off the peg , crap fit 😡😡 poor quality 😡😡
9 April 2026
Unprompted review
Reply from PARIJAN
Hey Lynn,
I’m really sorry you had this experience! I can hear how frustrating it’s been for you, especially with the quality issues and the fit not matching what you expected.
That’s obviously not what we want anyone to go through.
If you’re open to it, send me your order number and the email you used for the purchase and I’ll take a proper look at what happened here and get this reviewed for you. 🙏
DO NOT BUY FROM THIS COMPANY!!
DO NOT BUY FROM THIS COMPANY!!
Honestly - I can’t even give this sham of a company one star. Return policy is 100% deceiving they’re offering us 20% refund and we keep the items. What the heck am I going to do with the items that don’t fit?
3 April 2026
Unprompted review
Reply from PARIJAN
Hey Tyler,
I’m really sorry you’re feeling this way about it 😔 I can hear how frustrating that must be—especially when you’re left with items that don’t fit and a solution that doesn’t feel fair.
That’s not the experience we want you to have at all.
If you can share your order number and the email used for the purchase. I’ll personally check what was offered in your case and see what other options might be available for you. Thank you!🙏
SAVE YOUR MONEY
I’ve never bought a sweater of such poor quality. I tried to get a refund but they kept offering only a partial refund. When I returned, they offered me 20% off my next purchase. I don’t know who gave you the idea I’d ever buy from you again. I’ve never been so stressed by a brand.
The customer service was absolutely appalling. You can only reach them by mail and get a response once a day in the middle of the night. I understand the time zone difference but even a five-minute reply later meant another 24 hours.
I’ve been asking for a return address since 31 March and it’s still not sent.
They gave me a sob story about caring for the environment and why they don’t like returns, clearly not stated anywhere in their return policy. And to top it off, I’ll still be responsible for the cost of returning the goods.
If you’re considering buying from this brand, I beg you, save your money.
9 April 2026
Unprompted review
Reply from PARIJAN
Hey Omoyemi,
I’m really sorry you’ve had such a stressful experience with this. That’s not the experience we want anyone to have, especially around refunds and returns.
I’d like to look into this properly for you. Could you send over your order number and the email used for the order?
Once I have that, I’ll check everything and help get this sorted for you. Thank you!
My experience with ParijanOfficial has…
My experience with ParijanOfficial has been extremely disappointing, especially in terms of professionalism and honesty.
As both a customer and an affiliate partner, I found their behavior deeply concerning. When everything is going well, they appear responsive and cooperative—but the moment issues arise, their attitude completely changes. Communication becomes vague, delayed, or completely ignored.
When it comes to affiliate partnerships, they show a clear lack of integrity. Payments are delayed without valid explanations, and repeated follow-ups are met with evasive or generic responses. In some cases, they simply stop replying altogether. This kind of behavior raises serious concerns about whether they genuinely respect their business partners.
The same pattern applies to customers. Many people report being offered partial refunds just to “keep the item” instead of resolving the issue properly, or being forced to pay return shipping even when the company made the mistake. This reflects a business model that avoids responsibility rather than taking accountability.
Even more troubling is the lack of transparency. Promises are made but not honored, and problems are dragged out until customers or partners give up. Some users have even reported being ignored after multiple attempts to resolve simple issues.
Overall, this is not just poor customer service—it is a pattern of unprofessional and dishonest conduct toward both customers and collaborators.
Final verdict: I strongly advise against working with or buying from this brand.
9 April 2026
Unprompted review
Reply from PARIJAN
Hey there,
I’m really sorry you’ve had this experience — especially on the affiliate side. That sounds incredibly frustrating, particularly when you’ve put in effort to promote the products and then feel like you’ve been left without proper follow-through or clear communication.
I also understand your concerns around the wider feedback you’ve seen. We take all of this seriously, including commission-related issues, response delays, and customer concerns around shipping and refunds.
I’d like to get this properly looked into for you and make sure it reaches the right team internally.
Could you share your affiliate account email and any relevant details or references (like your affiliate ID or any unpaid commission periods)? 📩
Once I have that, I’ll escalate it directly so we can review what happened and see what can be done to resolve it for you 🙏
My experience with this company has…
My experience with this company has been extremely disappointing.
I promoted their products as an affiliate partner and helped generate traffic and potential sales. However, when it came time for commission payment, they continuously delayed and avoided fulfilling their obligations.
I have sent multiple emails but received either vague responses or no response at all. This shows a serious lack of professionalism and responsibility toward partners.
In addition, after reviewing other customer feedback, I can see that many people also complain about poor product quality, long shipping times, and difficulties with refunds.
Based on my experience, I strongly do NOT recommend working with or purchasing from this company. Be very careful before engaging with them.
8 April 2026
Unprompted review
Reply from PARIJAN
Hey Hướng,
I’m really sorry you’ve had this experience — especially on the affiliate side. That sounds incredibly frustrating, particularly when you’ve put in effort to promote the products and then feel like you’ve been left without proper follow-through or clear communication.
I also understand your concerns around the wider feedback you’ve seen. We take all of this seriously, including commission-related issues, response delays, and customer concerns around shipping and refunds.
I’d like to get this properly looked into for you and make sure it reaches the right team internally.
Could you share your affiliate account email and any relevant details or references (like your affiliate ID or any unpaid commission periods)? 📩
Once I have that, I’ll escalate it directly so we can review what happened and see what can be done to resolve it for you 🙏
Scam, no answers back
its been 3 weeks since i ordered, and still waiting for confirm of order. couple times i mail them, but no answers back or no update. lost 70euro. never buying again here, bullshit company!
6 April 2026
Unprompted review
Reply from PARIJAN
Hey there,
I’m really sorry to hear you’ve had this experience 😔 That’s definitely not what we want for any of our customers, especially when it comes to delays and communication.
I’d like to look into this properly for you and get it sorted as quickly as possible. Could you send over your order number and the email you used when placing the order?
Once I have that, I can check exactly what’s going on and make sure we get this resolved for you 🙏
Dropshipping website... order #46199
Basic dropshipping website...
I ordered on the 25th march 9 days ago and still awaiting details. Not even labelled yet while the website said handeling time 1 to 3 day and europe delivery in 6 to 10 days.
I know allready it will be 1 or 2 months...
I did order 2 mystery outfit box and I know allready for 160 euros.
Overpaying for nothing considering its simple dropshipping not even 2.0 ..
25 March 2026
Unprompted review
Reply from PARIJAN
Hey Ismaël,
Thanks for sharing your order details — I’m really sorry for the frustration here 😔
Just to clarify, we’re not a dropshipping store, and I completely understand why the delay compared to the expected timeframe would be disappointing, especially with the expectations set around handling and delivery times.
I’ve flagged your order #46199 and one of our team members will reach out to you directly via email to look into this properly and sort everything out for you as quickly as possible 📦✉️
We really appreciate your patience here — and we’ll make sure this gets handled for you 🙏
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