PARIJANReviews 

I ordered a size M but received something that looks more like an XL — in any case, not what I ordered. There is no label on the garment to confirm the size. Customer service claims that I did receive an M and wants me to pay for the return. I will not order anything from this site again.

Do not waste your money with this company. The quality of their clothing is terrible, and not as described on their website. The return process has been impossible and this company is unwilling to help. They will try to make you return your items to an address in France, which will cost you more than what you purchased. Do not purchase from them.

I ordered a Winter 3-Piece Surprise Box from this store over a month ago, and my order still hasn’t been shipped.

I’ve contacted their customer support multiple times, and while they do respond, it’s just repetitive messages with no actual solution. Despite the long delay and the fact that nothing has been sent, they are refusing to issue a refund.

It’s extremely frustrating to go back and forth for so long without any real progress. At this point, it feels like they are just stalling instead of resolving the issue.

I would not recommend ordering from this store. Poor service, long delays, and no accountability when something goes wrong.

Wasted 90 euros for nothing

Scam, I ordered jumpers from the company, I read after I ordered that it was a bad company and potentially a scam, tried to cancel my order but they refused to do it.

I ended up getting the jumpers and trying to get a refund, I was instead offered 10% cashback and I could keep the jumpers, I pursued this further and ended up getting a link to the returns portal which also didn't work.

I asked the company to provide a shipping address and they wouldn't. In the end I called up my bank and disputed the charge.

SCAM!!!!!!!

DO NOT BUY!!! NEVER GOT MY ORDER, NEVER GOT A REFUND, NO REPLIES FROM ANYONE!!! DO NOT BUY FROM HERE, SOMEONE NEEDS TO GET THIS WEBSITE TAKEN DOWN AND LEGAL ACTION NEEDS TO BE TAKEN!! OVER $400 SPENT AND IT’S A COMPLETE SCAM!!!

Love the product, honestly bought pretty much the whole site.

Would put half a star if I could, I went off their size guide and when the items arrived they would have dwarfed my 6ft 10inch, 21 ST mate, they said “If we refund you 20%, will you keep them” for what you muppets. They told me to return them and I would have to pay the postage €21 from Cyprus, then they will exchange them for another size. Waited and waited to just find a refund and no explanation, so no products and out €21 , don’t touch with a barge pole. P.S. the quality was very poor and nothing like the pictures.

Low quality items. Refusal to comply with UK Consumer Rights Act, necessitating paid returns for incorrectly coloured items.

Avoid

Terrible experience
Avoid them at all costs

2 months later and still haven't received the shipment

Against lots of other ratings here I had a pretty good and fast contact and experience with the Customer support.
I wanted to cancel my order and it took one day which is really a fair amount if time for that request in my opinion.

The quality of the product is very low, literally the quality level of Shein or Temu. The material resembles that of a costume that you buy in a cheap store. AVOID.

Terrible experience from start to finish. The quality is shockingly bad for the price — cheap material, poor finishing, and nothing like the photos. It honestly feels like a scam.

Customer service was a nightmare. After more than 10 emails, they still avoided giving a proper return solution and kept offering small discounts to make me keep the items. I had to pay for the return shipping myself, and the entire process dragged on for over a month.

Delivery took 5 weeks from China — completely unacceptable.

Save your money and avoid this company at all costs.

I opened a request for return, because they sent me the wrong size.
3 months after being trying to solve it with Customer Succes, they tell me the 30 days period return is exeded... and I did my request the first week I received the product.

This website is a scam. Products are no where the expected quality for the price paid especially pricing the products in EUR to appear premium. This is nowhere a european brand as you may think it is.

This is actually European price for Chinese products of low quality. The products are directly shipped from China. The quality is so bad and they did a mistake on my order sending me 2 left loafers of the worst quality and when I requested them to rectify, they told me to ship back the shoes for them to resend correct pair of loafers. I refused and told them to refund or send me the right shoe. They stalled the request for more than 30days despite follow ups and then after that they told me the 30 day refund policy has elapsed and they cannot do anything about it.

The greatest scam you can get online. Do not purchase on this website.

Terrible, terrible company. Double charged me for pair of shoes, didn't send the shoes for weeks, promised to repay the over-charge, even lied to my bank about repaying it, still waiting. They'll send lots of emails apologizing and promising to expedite it but they're just liars.

Very nice products , would have given 5 stars but the shipping was painfully slow , luckily I am never in a rush so all was well . Please know products are quality and nice just expect to wait a couple weeks to get it !

Overall great stuff. Only drawback is the time taken for delivery. Super happy with what I received! what you see is what you get!

At first it did go longer than expected but then a very dedicated employee of yours (her name is Shiela PLEASE give her a raise!) helped me go trough it and i finally got everything i orderd! I am very happy with everything and i wanna thank her especially for investigating my case! May god bless her.

Kind regards

Raphael Paulo

Late delivery. Shocking quality. Sizing terrible. Avoid

I got scammed completely scammed.
Order has never arrived and they claim it was.
Just don’t buy from these scammers, you will need to start legal claim.