First of all, the quality of the goods is quite poor. The materials look very cheap, and the clothes actually look worse than in the photos. I would say the pants are like plastic. In my opinion, thi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered some of their products a month ago. The very next day, I immediately requested to cancel my order, but they refused to let me! Ironically, they did allow me to add more items to the order. A... See more
Shocking business - absolute scam. It is so obvious they are just buying everything in from a cheap supplier in Asia - hence the 6 weeks delivery time where they are obviously sea freighting the items... See more
1- Las prendas no llevan etiqueta, ni indican la talla. 2- Compré dos jerséis de la talla M, y uno me va perfecto, y el otro muy pequeño. 3- Después de un mes de haber solicitado un cambio po... See more
Company details
Written by the company
Born from the vision of fashion designers, PARIJAN blends timeless luxury with modern sophistication—where high-quality craftsmanship meets effortless elegance.
Contact info
France
- parijanofficial.com
1.7
Bad
586 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 22% of negative reviews
Typically replies within 2 weeks
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Poor quality and customer service
I placed an order and waited a long time for it to arrive. Once it got here, the sizing of the items was very small and they were of extremely poor quality. I immediately contacted the company and asked for return instructions. They responded with an offer of a 15% refund, which obviously was unacceptable for an order that I paid over $100 for. After additional email complaints, they responded again offering 20%. I have told them that I will only accept a full refund for returning the items but have not gotten a response. I do not want to keep the items as they are useless to me because the quality is so bad. I will never order from them again.
2 June 2026
Unprompted review
Reply from PARIJAN
Hey,
I’m really sorry to hear about your experience 😔 I completely understand how frustrating it must be to wait for your order, receive items that don't fit, and then feel like you haven't been able to get the resolution you're looking for.
That’s certainly not the experience we want for our customers.
I’d really like the opportunity to personally review your case and see how I can help. Could you please reach out to us at info@parijanofficial.com with your order number and use the subject line "Jelly - TrustPilot"? 📩
I’ll be the one handling your case directly and will personally review the full history of your return request so we can work toward a satisfactory resolution.
I look forward to hearing from you and assisting further. 🙏
Reply from PARIJAN
Hi Patrick,
Thank you so much for your kind words and for taking the time to leave a review.
We're delighted to hear that you're happy with the quality of our clothing and feel that we offer fair value. Feedback like yours means a lot to our team and motivates us to keep delivering the best possible experience.
We truly appreciate your support and hope to welcome you back again soon.🫶
Jelly, PARIJAN
DO NOT TRUST
DO NOT TRUST. I Ordered a bunch of items 40 days ago from these guys, I have made several attempts to get in touch only to have the off flippant reply.
What is worse, they are refusing to give me a refund after I have asked to cancel the oder.
So they sell me an item that is not in stock, never communicate and then refuse to cancel/ refund my order because "their system does not work that way".
26 April 2026
Unprompted review
Reply from PARIJAN
Hi Lawrence,
We're sorry to hear that you're disappointed with your experience.
We understand that extended shipping times can be frustrating, and we sincerely apologize for any inconvenience caused. However, we would like to clarify that our team remained available throughout the process and responded to your inquiries.
As outlined in our policies, orders that have already entered processing or shipment cannot always be canceled immediately. That said, our intention is never to leave a customer without support, and we'd appreciate the opportunity to review your case in detail.
Please contact us at support@parijanofficial.com and include "Jelly - TrustPilot" in the subject line so I can personally investigate your order and assist you directly.
We appreciate your feedback and hope to have the opportunity to resolve this matter for you.
Jelly, PARIJAN
Insane brand
I already ordered two times from Parijan and I have to say that the quality is perfect, the price is very fair, the sizing is explained perfectly fine and the shipping was also good (I got my items in less then a week both times I ordered). So there is actually nothing I could complain about with Parijan. The clothes make me so confident in my everyday life and I am getting more compliments than ever for my outfits. Thank You Parijan!
15 May 2026
Unprompted review
Reply from PARIJAN
Hi Quintus,
Thank you so much for your kind words and for placing not just one, but two orders with us!
We're delighted to hear that you've been happy with the quality, sizing guidance, pricing, and shipping experience. Knowing that our pieces help you feel more confident and that you're receiving compliments on your outfits is exactly why we do what we do.
Thank you for being part of the PARIJAN community and for taking the time to share your experience. Your support truly means a lot to us.
We can't wait to serve you again soon.
Jelly, PARIJAN
Don't trust this shop!
It has now been almost 2 weeks since I ordered, and I still haven’t received any shipping confirmation or tracking information. I’ve reached out multiple times via email, but all I get are what appear to be generic, AI-generated responses from someone named “Sheila,” telling me to “please wait” and that they will contact me once the items are shipped – without giving any actual updates or timelines.
At this point, it feels highly unprofessional and very frustrating. There is no transparency about order status, no proper customer support, no clear communication.
From a customer perspective, this raises serious concerns about reliability. I don’t mind waiting for products, but the complete lack of real communication makes the whole experience feel questionable.
If you’re considering ordering: be aware that you might end up waiting weeks without any real update.
21 May 2026
Unprompted review
Reply from PARIJAN
Hey Sascha,
I’m really sorry to hear about your experience 😔 I completely understand how frustrating it must be to wait without clear updates or proper tracking information, especially after reaching out several times.
That’s definitely not the experience we want for our customers.
I’d really like to personally look into this for you and make sure you get a clear and proper update on your order status.
Could you please contact us at info@parijanofficial.com and include your order number and the email used for the purchase 📩
Also, if possible, please tag the subject line with: “Jelly - TrustPilot” so I can personally pick this up and assist you directly.
Once I have your details, I’ll make sure this is properly checked and updated for you as quickly as possible 👍
Returning bullshit impossible
I ordered two jumpers made from 100% cotton, but they delivered plastic. I want to return it, but no response. They keep the money for overpriced shit!
1 June 2026
Unprompted review
Reply from PARIJAN
Hey Thomas,
I’m sorry to hear you’ve had such a frustrating experience 😔 I understand your concerns regarding the material and your difficulty arranging a return.
We’ve actually already reached out to you via email with information regarding the return process. Could you please check your inbox (and spam/junk folder just in case) 📩
We’d really appreciate the opportunity to help get this resolved for you and make sure your return request is properly handled. 🙏
Polo shirt arrived with a hole in it…no refund
Polo shirt arrived with a hole in it and have been unable to return. No answers to emails, no refunds.
7 May 2026
Unprompted review
Reply from PARIJAN
Hello Adam,
I’m really sorry to hear that your polo shirt arrived damaged 😔 Receiving an item with a defect is understandably disappointing, and I can see why you’d be frustrated if you haven’t been able to get the help you need.
We’d like the chance to look into this and get it sorted for you. Could you please reach out to us at info@parijanofficial.com with your order number, the email used for the purchase, and a photo of the damaged item? 📩
Once we have those details, we’ll review your case and work on a resolution as quickly as possible. 🙏
Scammed me and chased up for months
Scammed me and chased up for months. Not a care in the world from them
26 May 2026
Unprompted review
Reply from PARIJAN
Hey Blake,
I'm really sorry to hear that this has been your experience. I completely understand your frustration, especially with the delays and the time you've spent trying to get this resolved.
We have already reached out to you via email to assist with the cancellation of your order and work toward a resolution. We sincerely apologize for the delay and any inconvenience this has caused.
When you have a chance, please check your inbox (and spam folder just in case) and reply to our email. We're committed to helping you get this sorted as quickly as possible.
Thank you for your patience, and we hope to hear from you soon!
Waste of money
Clothes are of terrible quality. The "Linin" Shirts are polyester.
No idea what size they sent me, because there aren't any tags on the clothes, they've been cut off. And nothing fits.
Customer service is bad too.
22 May 2026
Unprompted review
Reply from PARIJAN
Hey Liam,
I’m really sorry to hear that the items didn’t meet your expectations 😔 I understand your concerns regarding the material, sizing, and overall experience.
I’ve already reached out to you via email and would really appreciate it if you could check your inbox (and spam folder just in case) 📩
We’d like the opportunity to review your case and look for the best option to assist you. We genuinely want to help find a resolution and make things right where we can.
Looking forward to hearing from you 🙏
They take way too long to ship…
They take way too long to ship anything. If you try to cancel before shipping they tell you they can't stop the shipment, even though it will still take them days to ship out the product. Then when you get the product they want you to pay to ship it back, even though you tried to stop it. Customer service also sucks and they won't put you in touch with the owners. Will most likely take them to court.
13 May 2026
Unprompted review
Reply from PARIJAN
Hey Palak,
I’m really sorry to hear about your experience 😔 I completely understand why you’re frustrated — especially with the timing of the cancellation, the shipping delays, and how the return process has come across from your side.
That’s not the experience we want for our customers.
I’d really like to get this properly looked into and review what happened with your order specifically.
Could you please contact us at info@parijanofficial.com with your order number and the email used for the purchase? 📩
Once we have that, we’ll go through everything carefully and see what can be done to help resolve this 🙏
They dont want take the items back and…
They dont want take the items back and give the Money back, dont buy on this Site. I get only the Money back because i contact paypal.
Very Bad Company
9 April 2026
Unprompted review
Reply from PARIJAN
Hey Denis,
I’m sorry to hear you’ve been left with that impression. I understand how frustrating this situation must have been for you.
I’ve already reached out to you via email because I’d genuinely like the chance to look into your case and see what we can do to make things right.
When you have a moment, please check your inbox (and spam folder just in case) 📩 We’re hoping to work with you directly and find a satisfactory resolution. 🤝
took 6 weeks to deliver
took 6 weeks to deliver. tried to cancel but they wouldn't. products arrived and were awful, not as advertised at all.
18 May 2026
Unprompted review
Reply from PARIJAN
Hey Jack,
I’m really sorry you’ve had this experience. I understand how frustrating it must be — especially with the long delivery time, the cancellation not going through, and then receiving items that didn’t match what you expected.
That’s definitely not the experience we want for our customers.
I’ve already reached out to you via email so we can look into this properly and work on a resolution together.
When you get a chance, please check your inbox (and spam/junk folder just in case) 📩 We’d really like to sort this out for you 🙏
Big Scam
Big Scam, paid 374.40€ but the clothes never arived. I am very dissapointed that Websites like Parijan get so much attention for this scam shit. Also my friends orderd clothes they were shipped but very bad quality.
FAZIT: YOU BETTER WATCH OUT FOR OTHER STORES.
SCAM!!!
13 May 2026
Unprompted review
Reply from PARIJAN
Hey Yannik,
I’m really sorry you’ve had such a disappointing experience. I completely understand why you’re upset, especially with an order of that value and feeling like you haven’t received what you paid for.
I just want to let you know that I’ve already reached out to you via email so we can properly look into this and work toward a resolution together.
When you get a chance, please check your inbox (and spam folder just in case) 📩 We genuinely want to sort this out for you and make things right as best we can.🙏
If I could give zero stars I would
If I could give zero stars I would. Clothes are cheap quality and when you try to return something you get a ridiculous run around. Avoid this company at all costs.
5 May 2026
Unprompted review
Reply from PARIJAN
Hey Brian,
I’m really sorry you’ve had this experience. I can understand how frustrating it must feel if the quality didn’t meet expectations and the return process felt complicated.
We’ve actually already reached out to you via email to help resolve this properly and sort things out. Could you please check your inbox (and spam/junk folder just in case) 📩
We’d really like the chance to fix this for you and make sure everything is properly taken care of 🙏
So far had a bad experience
So far had a bad experience. They sent me a pant which was very small , they wanted me to return it to France. So I paid $40 to have it return and that they send me a size bigger. They were very responsive until they received the pants and now so far I have sent 2 emails and they haven’t responded.
If you are in the US do not buy from them. It’s just not worth the hassle.
Follow up to the reply below: how many times do you want me to email you with my order number??? I want 3 emails with the order number and it was only automated replies.
You guys are running a scam. Look at your damn rating on here.
1 May 2026
Unprompted review
Reply from PARIJAN
Hello Tony,
I’m really sorry to hear about your experience 😔 I completely understand how frustrating it must be — especially after going through the return process, paying for shipping, and then feeling like communication dropped off afterward.
That’s definitely not the experience we want for our customers.
I’d really like to get this checked properly for you and make sure your case doesn’t get missed.
Could you please reach out to us at info@parijanofficial.com with your order number and the email used for the purchase 📩
Once we have that, we’ll review everything and make sure this is followed up properly.
Parijan clothing
Overall, I am quite satisfied with this clothing brand. The designs are stylish, and many of the pieces feel well thought out and comfortable to wear. It’s clear that the brand has a strong aesthetic and understands current trends.
However, there are a couple of areas that could be improved. The delivery times are noticeably longer than expected, which can be frustrating, especially when you’re looking forward to receiving your order. Additionally, the quality can be inconsistent—while some items feel premium and durable, others don’t quite meet the same standard.
6 May 2026
Unprompted review
Reply from PARIJAN
Hey Lucas,
Really appreciate you taking the time to leave such a balanced review 😊
I’m glad to hear you’re happy with the designs and comfort — that means a lot to us. And thank you as well for pointing out the delivery time and consistency issues. That kind of feedback is really important and something we’re actively working on improving.
We’ll definitely take this on board! 🩶
Great product and excellent customer support
I received a fit pair of trousers. Not only they look great, but I had a small issue with the purchase that was efficiently solved by the customer support. Thank you Reana. It’s a trustworthy firm.
Graziano from Italy
5 May 2026
Unprompted review
Reply from PARIJAN
Hello! Really happy to hear this 😊 Glad the trousers fit well and that everything got sorted quickly for you.
We’ll also make sure your kind words are passed on to Reana — that will definitely make her day 👍
Thanks a lot for taking the time to share your experience, Graziano!🩶
I had a very disappointing experience…
I had a very disappointing experience with Parjian.
The product was advertised at a certain price, but I was never clearly informed that extremely high customs fees would apply. These additional charges significantly increased the total cost, making the purchase unreasonable.
I have not received the order yet and I am willing to pay the return shipping cost if the item is sent back, but the company still refuses to cooperate.
I requested cancellation while the order was still in transit, but the company refused without offering any fair solution. Customer service was unhelpful and unresponsive.
This lack of transparency and refusal to resolve the issue properly is unacceptable. I would not recommend purchasing from this website.
3 May 2026
Unprompted review
Reply from PARIJAN
Hey Mustapha,
I’m really sorry to hear about your experience. That’s definitely not the experience we want you to have, and I’d like to get this properly checked for you so we can see what went wrong with your order and the cancellation request.
Could you please reach out to us at info@parijanofficial.com with your order number and the email used for the purchase? 📩
Once we have those details, we’ll review everything carefully and see what options we can offer to help resolve this 🙏
Reply from PARIJAN
Hey Timo,
I’m really sorry you feel this way 😔 I understand how frustrating this must be, especially when there’s uncertainty around refunds.
I just want to clarify that your refund has already been processed on our side. I’ve also sent you an email about this, so could you please check your inbox (and spam/junk folder just in case) when you get a moment? 📩
We really want to make sure everything is clear and properly resolved for you — and if anything still doesn’t look right on your end, we’ll gladly take another look and sort it out 👍
Awful company
Awful company, don’t expect your delivery any time soon, don’t expect a refund they’ll just keep sending you what seems like AI generated emails delaying it and not giving the refund
29 April 2026
Unprompted review
Reply from PARIJAN
Hey Jack,
I’m really sorry you’ve had this experience. I understand how frustrating it must feel when you’re waiting for updates and it seems like nothing is moving forward.
Just to clarify though — your package has actually already been delivered. I’ve also reached out to you via email with the details so we can make sure everything is clear and there’s no confusion.
Could you please check your inbox (and spam/junk folder just in case)? 📩
If anything still doesn’t look right on your end, reply to the email and I’ll make sure we get it sorted for you. Thank you!
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