Paragon Skills Reviews 

1,139
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 360 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional support and dedication from the staff and tutors, who are praised for their patience, guidance, and encouragement. Reviewers found the learning experience to be highly professional, with clear, well-structured modules and informative workshops that significantly boosted their knowledge and skills. Many people noted that this support was crucial for building confidence and achieving successful course completion, often leading to distinctions. The personalized approach and constant availability of tutors made the journey enjoyable and helped individuals overcome challenges, with numerous customers highly recommending the service.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their support, encouragement, and... See more

User experience

Reviewers mention positive feedback about user experience, with many expressing satisfaction with their... See more

Customer service

Consumers report overwhelmingly positive experiences with customer service, highlighting the exceptional... See more

Service

Customers had positive experiences with service, often highlighting the quality of tutor support and... See more

Quality

Users describe positive interactions with quality, consistently highlighting the high standard of tutor... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The modules were clear, well-structured and easy to understand. My tutor Jolene Hornsby went above and beyond - she stayed in regular contact, made sure I never fell behind, and gave me the confidence... See more

Company replied

Rated 5 out of 5 stars

I am currently working through Level 3Teaching Assistant along side Functional Skills 2 Maths and English. My Tutor Rifat Kauser has been an amazing support and mentor so far. She has made a real ef... See more

Company replied

Rated 5 out of 5 stars

Completing my NVQ Level 3 was a dream come true and goal I always wanted to achieve. I couldn’t have done it without paragon skills and my incredible Tutor Kate Underwood. Her patience, kindness, d... See more

Company replied

Rated 5 out of 5 stars

Wow! What an experience. What a year its been.. I absolutely loved doing my apprenticeship with Paragon, all the tutors are incredible who do the workshops and Kirsty Welding my personal tutor was gr... See more

Company replied


Company details

  1. Career and Education Provider
  2. Adult Education School
  3. Apprenticeship Center
  4. Education Center
  5. Educational Institution

About Paragon Skills

Written by the company



Health & Social Care Childcare & Education Professional Services About us Get in touch

About Paragon Skills

When learners succeed, employers’ benefit. We provide apprenticeship training at a national level developing the workforce of the future. We are a highly motivated and energetic team, committed to making sure that we have the right learner on the right course and work hard to ensure quality training with high learner pass rates.

We are passionate about providing opportunities for you to achieve and succeed in the career of your choice. So if you prefer practical experiences to classroom and textbook learning, Would appreciate being able to practice, use and develop your skills in a workplace setting whilst working as part of a team. Then an choosing the Apprenticeship pathway could be for you?

Factors to consider:

Level – You want the Apprenticeship to be rewarding and challenging, but not so hard that you want to give up. Make sure you pick an Apprenticeship that teaches you new skills.

Sectors – Based on you interests and skills, narrow down your options.

Our focus on delivering quality apprenticeships that are relevant to our employer partners speaks for itself in our outstanding results and feedback...

71.4% success rates (compared to an industry average of 51.8%) 9.1 out of 10 learners would recommend us to a friend or family member 8.8 out of 10 employers would recommend us (compared to an industry average of 5.8 out of 10)

Are team are extremely passionate about apprenticeships, and there is not much we don’t know around them, so if you have any questions reach out using the contact details below.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,139)

330 reviews in the last 12 months

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Rated 5 out of 5 stars

Level 3 NVQ

My tutor was Joanne Heritage, I honestly wouldn’t have been able to complete my course without her, she supported me every step of the way and always checked in on me, she encouraged me even when it got hard and believed in me. Thank you Joanne

9 June 2026
Unprompted review
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Reply from Paragon Skills

Thanks Melissa, congratulations on completing your Level 3 apprenticeship. We’re so pleased to hear you felt supported, encouraged and believed in throughout your journey, especially when things felt challenging. Wishing you every success for the future.

Rated 5 out of 5 stars

Catherine was an amazing support…

Catherine was an amazing support throughout the past 18 months. I have learnt so much from completing my level 5, it has definitely made me think about everyday decisions, the way I deal with situation and how i work alongside my colleagues.

16 June 2026
Unprompted review
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Reply from Paragon Skills

Thanks Kerry, congratulations on completing your Level 5 apprenticeship. We’re so pleased to hear you felt supported throughout your journey and that your learning has helped you reflect, grow and apply new skills in your role. Wishing you every success as you continue to develop in your career.

Rated 5 out of 5 stars

Miriam Da Silva Angelico went above and…

Miriam Da Silva Angelico went above and beyond to support one of our learners. Our learner was going trough a difficult time and was ready to throw in the towel at the last hurdle of EPA. Mariam stepped in and put some additional sessions in place, got her manager involved and helped our learner to not only complete, but achieve a distinction! Thank you Miriam and the Paragon Team for the commitment, care and encouragement you've provided us with. Every now and again you encounter someone who has a real passion for their work and for who nothing is too much effort - Miriam is one of those tutors and we're so lucky to be working with her.

16 June 2026
Unprompted review
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Reply from Paragon Skills

Thanks Marissa, what a wonderful review to read. We’re so pleased to hear our team was able to provide the care, encouragement and additional support your learner needed to complete their apprenticeship and achieve a Distinction. It’s fantastic to know this made such a positive difference, and we’re proud to support learners and employers every step of the way.

Rated 5 out of 5 stars

Joanne Heritage

My tutor was Joanne Heritage, my tutor has been amazing though out the course. Joanne is very supportive and always happy to help when needed. She reassured me a lot and pushed me though the course and encouraged me to complete it. I couldn’t have completed the course without Joanne’s courage and support.

16 June 2026
Unprompted review
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Reply from Paragon Skills

Thanks Ellie, congratulations on completing your apprenticeship. We’re so pleased to hear you felt supported, reassured and encouraged throughout your journey. It’s wonderful to know our team helped you stay motivated and reach your goal. Wishing you every success for the future.

Rated 5 out of 5 stars

I am super happy to have completed my Level 3 NVQ


A special thank you to my tutor, Elizabeth Naude, for her constant encouragement and for always reminding me that I could do it. Her support and belief in me helped me stay motivated throughout the course.
A big shout-out as well to Luke, Heather, and Judy for the fantastic workshop sessions. They were engaging, informative, and had a real impact on my learning experience.
A big thank you to the entire Paragon team for your guidance, support, and dedication for the successful completion of my programme.
Onome O

24 April 2026
Unprompted review
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Reply from Paragon Skills

Thanks Onome, congratulations on completing your Level 3 apprenticeship. We’re so pleased to hear you felt encouraged, supported and motivated throughout your journey. It’s also great to know the workshops were engaging, informative and made a real impact on your learning experience. Wishing you every success for the future.

Rated 5 out of 5 stars

Really enjoyed doing my training and…

Really enjoyed doing my training and was really helped by my tutor Rachel Wright I wouldn’t haven’t completed it without her support

12 June 2026
Unprompted review
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Reply from Paragon Skills

Thanks Laura, congratulations on completing your apprenticeship. We’re so pleased to hear you enjoyed your training and felt supported throughout your journey. Wishing you every success for the future.

Rated 4 out of 5 stars

NVQ Level 3 Care Adult achievement

I recently completed my NVQ Level 3 Apprenticeship in Adult Care with Paragon Skills. While the journey often felt lonely, I want to thank all members of the team for their support, but Special and Massive SHOUT OUT to Jolene Hornsby and Heather Evan for the encouragement and confidence they provided in navigating me to the EPA, their guidance and support was incredible. I am so proud and grateful for the achievement, thank you all.
Andrea Plummer.

12 June 2026
Unprompted review
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Reply from Paragon Skills

Thanks Andrea, congratulations on completing your Level 3 Adult Care apprenticeship. We’re so pleased to hear you felt encouraged and supported as you worked towards EPA. It’s wonderful to know our team helped build your confidence and guide you through to such a proud achievement. Wishing you every success for the future.

Rated 5 out of 5 stars

Jolene Hornsby provides exceptional mentorship

Jolene Hornsby provides exceptional mentorship, outstanding guidance and structurally breaks down complex Level 3 portfolio requirements, KSBs, and Gateway preparation into manageable steps.
​ She excels at linking classroom concepts (like person-centered care and safeguarding) to real-world care scenarios, boosting confidence during observations and discussions.
​She is highly approachable, responsive, and creates an encouraging environment that leaves learners feeling thoroughly prepared for their End-Point Assessment.

9 June 2026
Unprompted review
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Reply from Paragon Skills

Thanks Genevieve, we’re so pleased to hear you felt supported, prepared and encouraged throughout your Level 3 apprenticeship. It’s wonderful to know our team helped make the portfolio requirements, KSBs and Gateway preparation clear and manageable, while building your confidence for EPA. Wishing you every success for the future.

Rated 5 out of 5 stars

I am extremely pleased to have achieved…

I am extremely pleased to have achieved a Distinction in my Level 3 qualification with the support of Paragon Skills and my exceptional tutor, Kirsty Welding.
Her dedication, professionalism, and ability to explain concepts clearly helped me stay motivated throughout the course. She consistently provided valuable feedback and encouragement, building my confidence every step of the way.
Overall, the learning experience provided by Paragon Skills was well-structured, engaging, and highly supportive throughout.
I would highly recommend Paragon Skills to anyone looking to advance their professional development.

2 June 2026
Unprompted review
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Reply from Paragon Skills

Thanks Sunil, congratulations on achieving a Distinction in your Level 3 apprenticeship. What a fantastic result. We’re so pleased to hear your learning experience was well structured, engaging and supportive, and that our team’s guidance and feedback helped build your confidence. Thank you for recommending Paragon Skills, and we wish you every success in your continued professional development.

Rated 5 out of 5 stars

They were supportive all the way

They were supportive all the way, giving lots of encouragement to complete my Level 3 lead adult worker program successfully with a distinction

8 June 2026
Unprompted review
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Reply from Paragon Skills

Thanks Oluwapelumi, congratulations on completing your Level 3 Lead Adult Care Worker apprenticeship with a Distinction. What a brilliant achievement. We’re so pleased to hear you felt supported and encouraged throughout your journey. Wishing you every success in your care career.

Rated 5 out of 5 stars

I am delighted to have achieved a…

I am delighted to have achieved a Double Distinction in my EPA, and I appreciate the recognition of the hard work and commitment that went into reaching this milestone. It has been a rewarding experience, and I am grateful for the support and guidance I have received throughout my apprenticeship from Paragon skills.

Thank you again for your encouraging words. I look forward to applying what I have learned and continuing to develop my skills in the future.

8 June 2026
Unprompted review
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Reply from Paragon Skills

Thanks Adeoye, congratulations on achieving a Double Distinction in your EPA. What a fantastic achievement. We’re so pleased to hear your apprenticeship was a rewarding experience and that you felt supported throughout your journey. Wishing you every success as you continue to develop your skills.

Rated 5 out of 5 stars

Exceptional Support and Guidance Throughout My Learning Journey

I would like to take this opportunity to sincerely thank my tutor, Kirsty Welding, and the team at Paragon Skills for their outstanding support throughout my course.

There were times when I felt like giving up, but Kirsty’s encouragement, patience, and belief in me gave me the confidence to keep going. Thanks to her guidance and dedication, I have now successfully completed my Adult Lead Care Worker course.

Kirsty was always approachable, supportive, and willing to take the time to explain things clearly whenever I needed help. Her professionalism, knowledge, and genuine commitment to helping learners succeed made a huge difference to my experience.

I am truly grateful for the time, effort, and patience she invested in my learning journey. I would highly recommend Paragon Skills to anyone looking to develop their skills and qualifications, and I especially thank Kirsty for helping me achieve my goal.

Thank you again for your encouragement, dedication, and unwavering support. It has been a pleasure learning with Paragon Skills.

4 June 2026
Unprompted review
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Reply from Paragon Skills

Thanks UM, congratulations on completing your Adult Lead Care Worker apprenticeship. We’re so pleased to hear you felt supported, encouraged and guided throughout your journey, especially during the more challenging moments. Thank you for recommending Paragon Skills, and we wish you every success as you continue to develop in your care career.

Rated 5 out of 5 stars

Amazing tutor

I just want to say a huge thank you to my tutor Matt Glaves for all the support he gave me, really appreciate it. He pushed me on when I needed it and made sure I completed everything on time. Always there when I needed any support, thankyou.

5 June 2026
Unprompted review
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Reply from Paragon Skills

Thanks Harriet, congratulations on completing your apprenticeship. We’re so pleased to hear you felt supported and encouraged throughout your journey, and that our team helped keep you on track to achieve your goal. Wishing you every success for the future.

Rated 5 out of 5 stars

Excellent course and support

Excellent course and support from Kirsty Welding. Very responsive tutors throughout the whole course, didn’t need to wait very long for feedback or help. Professional approach to teaching. I am very grateful for the course and the quality of the work it helped me produce. I feel much more certain. Very professional team.
Inese Puzule.

4 June 2026
Unprompted review
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Reply from Paragon Skills

Thanks Inese, congratulations on completing your apprenticeship. We’re so pleased to hear you felt supported throughout your journey and received the feedback and guidance you needed along the way. It’s wonderful to know the apprenticeship helped build your confidence and produce work you’re proud of. Wishing you every success for the future.

Rated 4 out of 5 stars

I’m so proud to have completed my Level…

I’m so proud to have completed my Level 3 Lead Adult Care Worker qualification! The journey was challenging, but the support from Shireen Zokaie was amazing from start to finish. She guided and reassured me every step of the way.

A big thank you as well to Heather, Luke, and Judy for the informative and enjoyable workshops. I loved learning new skills with such a supportive team.

Thank you, Paragon, for this opportunity. Excited to continue growing in my career!

4 June 2026
Unprompted review
Paragon Skills logo

Reply from Paragon Skills

Congratulations on completing your Level 3 Lead Adult Care Worker apprenticeship. We’re so pleased to hear you felt guided, reassured and supported throughout your journey. It’s also great to know the workshops were informative and enjoyable. Wishing you every success as you continue to grow in your care career.

Rated 5 out of 5 stars

I had a challenging start to my…

I had a challenging start to my training due to issues with my previous tutors, which left me feeling behind with my assignments and lacking the support I needed. However, things completely turned around when Kirsty became my personal tutor.

Kirsty has been absolutely amazing throughout the remainder of my course. She took the time to understand where I was struggling, helped me get back on track with my assignments, and provided consistent support and encouragement every step of the way. Her communication was excellent, and she was always approachable, knowledgeable, and willing to help whenever I had questions.

Thanks to Kirsty's dedication and support, I was able to catch up on my work, regain my confidence, and successfully progress through my training. She is a real credit to the training provider, and her commitment to her learners is outstanding.

While my experience did not start positively, Kirsty's professionalism and support completely changed my view of the provider. I am very grateful for everything she has done and would like to thank her for helping me achieve my goals.

4 June 2026
Unprompted review
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Reply from Paragon Skills

Thanks Paula, we’re sorry to hear your apprenticeship had a challenging start, but we’re so pleased our team was able to turn things around and help you get back on track. It’s wonderful to know you felt supported, encouraged and able to rebuild your confidence. Wishing you every success for the future.

Rated 4 out of 5 stars

Brilliant Workshops and their tutors

Workshops were really useful to attend and i believe it made a major contribution to me achieve a Distinction in Level 3 Health and Social Care

4 June 2026
Unprompted review
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Reply from Paragon Skills

Thanks Jacob, congratulations on achieving a Distinction in your Level 3 Care apprenticeship. What a brilliant result. We’re so pleased to hear the workshops were useful and helped support your success. Wishing you every success for the future.

Rated 5 out of 5 stars

The experience was quite awesome

The experience was quite awesome. I got to understand the course better, knowing the workload, the available support for me, the possible outcome of the course, and application of the course to my daily work schedule.

2 June 2026
Unprompted review
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Reply from Paragon Skills

Thanks Pius, we’re so pleased to hear you had such a positive experience. It’s great to know the apprenticeship helped you understand the workload, the support available and how to apply your learning in your day to day role. Wishing you every success for the future.

Rated 5 out of 5 stars

This nvq has had a lot of ups and downs…

This nvq has had a lot of ups and downs which have left me in a limbo with getting it done and when I’m going to finish it due to a constant change in tutor. But Matt Glaves really has been the tutor that has pushed me to the finish, realistically I couldn’t have finished without Matt and I received a double distinction

2 June 2026
Unprompted review
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Reply from Paragon Skills

Thanks Ben, congratulations on completing your apprenticeship with a double Distinction. What a fantastic achievement. We’re sorry to hear your journey had some ups and downs, but we’re so pleased our team was able to support you through to the finish. Wishing you every success for the future.

Rated 5 out of 5 stars

Completing my NVQ Level 3 has equipped…

Completing my NVQ Level 3 has equipped me with advanced skills, deeper knowledge, and a more professional approach to my work. The qualification has strengthened my ability to work independently, make informed decisions and deliver high‑quality practice.

I would like to acknowledge my tutor Joanne Heritage for her exceptional support. Her expertise, constructive feedback and consistent encouragement played a key role in my success. Her dedication to my development has been outstanding.

1 June 2026
Unprompted review
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Reply from Paragon Skills

Thanks Afusat, congratulations on completing your Level 3 apprenticeship. We’re so pleased to hear it has helped you build advanced skills, deepen your knowledge and feel more confident in your role. It’s wonderful to know our team’s support, feedback and encouragement played such an important part in your success. Wishing you every success for the future.

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