Item exactly as described, had used before and found to be of excellent quality. Good price and great delivery
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We were looking for a durable fence and shed paint. Water based paints seem to trap moisture and fail. Palatine offered an oil based paint. It covers well on first coat, soaks into the wood and has gr... See more
Was running out of money, as I'd spent a fortune on re-decorating and carpets, and needed a new surface on the wooden toilet and kitchen floors, so searched for a particularly hard wearing paint for t... See more
Company replied
What a great company, Superb amount of stock Great prices, Next day delivery. We had an issue with a bottle of white spirit which had been leaking in transport, Contacted the company by email & a... See more
Company replied
Company details
Written by the company
Palatine Paints: A Legacy of Quality and Innovation For over 75 years, Palatine Paints has been a trusted name in the manufacturing of high-quality paints and chemicals. Our journey began with a commitment to excellence, and today, we stand as a testament to the power of dedication and customer satisfaction. Our Heritage Founded on the principles of quality and service, Palatine Paints has grown from a small operation to a leading supplier in the industry. Our long-standing presence is a reflection of our ability to adapt and innovate, ensuring that we meet the evolving needs of our customers. Customer-Centric Approach At the heart of our success is a solid base of happy, returning customers. We serve a diverse range of industry sectors, and our clients' loyalty is a testament to our friendly service, efficient delivery, and superior products. We believe in building relationships that last, and our customer-centric approach has been the cornerstone of our business. Quality You Can Trust Our products are manufactured to the highest standards, ensuring that our customers receive only the best. Whether you're looking for industrial coatings or decorative paints, Palatine Paints has the expertise and the range to meet your requirements. Looking to the Future As we move forward, we remain committed to the values that have brought us this far. Palatine Paints will continue to innovate, invest, and improve, ensuring that we remain your preferred partner for all your painting needs.
Contact info
55 Smallbrook Lane, WN7, Leigh, United Kingdom
- 01942 884 122
- sales@palatinepaints.co.uk
- palatinepaints.co.uk
4.7
Excellent
615 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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To date not received delivery and…
To date not received delivery and cannot track.
Delivery update and expected delivery would be good and tracking system that works
25 May 2024
Reply from Palatine Paints
Dear Joe,
Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience caused by the delay in delivery and the issues you’ve experienced with our tracking system.
We understand how important it is to receive your orders on time and to be able to monitor their progress. Please rest assured that we are actively looking into this matter to ensure that your package is delivered as soon as possible.
We value your patience and trust in us, and we are committed to resolving this issue to your satisfaction. If you have any further concerns or questions, please do not hesitate to contact us at sales@palatinepaints.co.uk or call us directly at 01942 884122.
Warm regards,
Palatine Paints Customer Service Team
good advice prompt despatch.
22 May 2024
Reply from Palatine Paints
Dear David,
We’re thrilled to hear that you had a positive experience with our service! Your feedback regarding the advice and prompt dispatch is greatly appreciated.
We strive to maintain this level of service and are glad that we could assist you efficiently. We’ve made a note of your satisfaction with our team’s performance.
Thank you for choosing us, and we look forward to serving you again in the future.
Warm regards,
Palatine Paints Customer Support Team
Excellent paint stockists!
Have used Palatine for 2 jobs now, painting a Dutch barn roof and a more recently a screed floor.
Both paints have done a very good job at a great price and fast delivery times.
Always head to these guys first now whenever I need paint as they seem to stock almost every kind of paint!
22 May 2024
Unprompted review
Reply from Palatine Paints
Dear Harry,
Thank you for your continued trust in Palatine as your go-to paint supplier. We’re thrilled to hear that our products have served you well for both your Dutch barn roof and screed floor projects. It’s fantastic to know that you’ve found both the quality and price to your satisfaction, along with our delivery times.
We take pride in our extensive paint selection and are glad that it meets your needs. Your feedback is invaluable to us, and we’re delighted to be your first choice for paint supplies. We look forward to being of service to you for many more projects to come.
Best regards, The Palatine Team
Reply from Palatine Paints
Dear Harvey Fox,
We’re thrilled to hear that you find our prices fair and our delivery service quick. It’s always our goal to provide our customers with the best value and service possible. Thank you for choosing us and for your kind words. We look forward to serving you again soon!
Best wishes, Palatine Paints team
Ruby Red.
Items were delivered quickly and packaged well. Phone call I had was answered quickly and was a pleasant experience. Bit expensive but I guess that's your choice.
7 May 2024
Reply from Palatine Paints
Dear Lionel Randell,
Thank you for taking the time to share your experience with us. We’re delighted to hear that your items were delivered promptly and that our team was able to provide you with a pleasant service over the phone.
We understand that our prices may be higher than some, but we assure you that we are committed to offering the highest quality products and services to our valued customers like you. Your choice to shop with us is greatly appreciated, and we hope to continue exceeding your expectations in the future.
Warm regards the Palatine Paints team
palatine rubber pond paint
great all round service very informative about the product and how it works,fast postage very good polite staff,and very good product very pleased would use again no problem,thanks.
17 May 2024
Reply from Palatine Paints
Thank you for your wonderful review, Mr. R G! We’re thrilled to hear that you had a great experience with our service and our Palatine Rubber Pond Paint. Your satisfaction is our top priority, and we’re glad we could provide you with the information, fast postage, and polite service you deserve. It’s fantastic to know that you’re pleased with the product and would consider using our services again. We look forward to serving you in the future. Thanks again for choosing Palatine Paints!
Best regards, The Palatine Paints Team
Reply from Palatine Paints
Thank you, Ian, for taking the time to leave us a review. We’re delighted to hear that you’re satisfied with the fast delivery and quality of our product. At Palatine Paints, we’re committed to providing our customers with top-notch products and services. We appreciate your feedback and look forward to serving you again!
Best wishes, The Palatine Paints Team
Reply from Palatine Paints
Hello David,
We’re extremely grateful for your kind words and pleased to know that you found our service, selection, and delivery to be excellent. It’s always our goal to meet and exceed our customers’ expectations, and we’re glad we could do that for you. Thank you for choosing Palatine Paints, and we look forward to providing you with the same level of service in the future.
Warm regards, The Palatine Paints Team
very goood services,thank you
29 April 2024
Reply from Palatine Paints
Hello Artur,
Thank you so much for your positive feedback! We’re delighted to hear that you’re satisfied with our services. It’s always our aim to provide our customers with the best experience possible, and we’re glad we could meet your expectations. We truly appreciate your support and look forward to serving you again.
Best regards, The Palatine Paints Team
Just used Palatine Paints professional…
Just used Palatine Paints professional satin on my apartment in Wales. Quality finish and easy to apply. 1 Ltr covered 8 doors and architraves. Beautiful finish.
18 May 2024
Unprompted review
Reply from Palatine Paints
Thank you for sharing your experience with Palatine Paints! We’re thrilled to hear that you found our Professional Satin paint easy to apply and that it provided a quality finish for your apartment in Wales. It’s fantastic that just 1L covered 8 doors and architraves, resulting in a beautiful finish. 🎨🏠
We appreciate your feedback and hope you continue to enjoy the results of your project. If you have any more painting needs or questions, feel free to reach out to us anytime!
Best regards, The Palatine Paints Team 🌟
Great Varnish - Poor Colour Charts
Great Varnish - Poor Colour Charts
If I was just rating the Varnish, I would give it 5 stars. However, I've deducted 2 stars because their colour charts are so poor. I ended up having to spend twice as much money buying two different colours to get the colour that was a match to other woodwork in the house because the colour charts are a very poor representation of what the actual colour looks like. In my opinion Palatine have done a bit of a 'cop out' with this statement on their website.
''Please note: The colours on the product listings are only given as a guide. This is due to the fact that every computer monitor has a different capability to display colours. In addition, everyone sees these colours differently.''
With the quality of digital colour now, it would be easy for Palatine to have quality photos of the different colours on their website. They should really make more of an effort to give their customers quality guidance on which colour to choose.
13 May 2024
Unprompted review
Reply from Palatine Paints
Thank you for taking the time to share your feedback about our varnish. We appreciate your positive rating for the product itself, and we’re glad to hear that you found it great! 😊
We apologize for any inconvenience caused by our colour charts. Your experience is valuable to us, and we understand the frustration of having to purchase additional colours to find a match for your woodwork. We appreciate your honesty in highlighting this issue.
Regarding the colour representation, you’re absolutely right. While we provide the best guidance we can through our online charts, we acknowledge that digital displays vary significantly. We’ll take your feedback to heart and explore ways to improve our colour representation, including high-quality photos on our website.
Thank you for choosing Palatine, and we hope to continue serving you with better guidance in the future. If you have any further suggestions or questions, feel free to reach out to us.
Best regards, The Palatine Team 🎨🏠
great quality products and reliable delivery
Fast and simple ordering process
Order confirmation and tracking details
Great prices
16 May 2024
Unprompted review
Reply from Palatine Paints
Thank you for sharing your positive experience with Palatine Paints! We’re delighted that you found our ordering process fast and simple, appreciated the order confirmation and tracking details, and enjoyed our great prices. 🎨🚀
We value your feedback and look forward to serving you again. If you have any more painting needs or questions, feel free to reach out to us anytime!
Best regards, The Palatine Paints Team 🌟
Warrington Self Storage
Speedy delivery and exactly the colour of paint required.
7 May 2024
Unprompted review
Reply from Palatine Paints
Thank you for sharing your positive experience with Palatine Paints! We’re delighted that our speedy delivery met your expectations, and we’re thrilled that the paint color was exactly what you needed. 🎨🚚
We appreciate your feedback and hope you continue to enjoy our products. If you have any more painting needs or questions, feel free to reach out to us anytime!
Best regards, The Palatine Paints Team 🌟
Wow what a product😀
Wow, what a delivery service and what a great product. I was having to paint my fences every year but with Palatines shed and fence paint I won’t now. Brilliant coverage, recommended it to friends and they’ve done their fences too.
12 May 2024
Unprompted review
Reply from Palatine Paints
Thank you for your fantastic review! We’re thrilled that you’re impressed with our delivery service and the quality of our Palatine shed and fence paint. It’s wonderful to hear that the coverage is brilliant and that you won’t need to repaint your fences annually anymore. Recommending us to friends is the best compliment we could receive! 🎨🏠
If you have any more projects or need assistance, feel free to reach out. Thank you for choosing Palatine Paints! 🌟🌼
a quick service
23 April 2024
Reply from Palatine Paints
Thank you for your positive feedback! We’re delighted that you found our service quick. Your satisfaction matters to us, and we appreciate your support. If you have any more projects or need assistance, feel free to reach out. Happy painting, and thank you for choosing Palatine Paints! 🌟🎨
An initial mistake with my order was…
An initial mistake with my order was very swiftly corrected.
26 April 2024
Reply from Palatine Paints
Thank you for your feedback! We apologize for the initial mistake with your order, but we’re glad to hear that we swiftly corrected it. Your satisfaction is important to us, and we appreciate your understanding. If you have any more requests or need assistance, feel free to reach out. Happy painting, and thank you for choosing Palatine Paints! 🌟🎨
Don't trust items shown as 'IN STOCK'!!!!
I ordered a tin of paint that was indicated as being IN STOCK. However, after placing the order I was told it was NOT IN STOCK and had to wait a few weeks. After the elapsed time and more - I had to ring up a couple of times to check what was happening. Finally I was told it was on its way and received it the next day. Thanks the paint is great!!!
It's misleading to show items IN STOCK when they aren't. It destroys trust and may also indicates that the underlying stock control is kaput. I don't mind waiting -just be more transparent and honest about stock levels.
23 April 2024
Reply from Palatine Paints
Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience you experienced regarding the stock availability of the paint you ordered. Transparency and trust are essential to us, and we regret that our initial communication fell short of your expectations.
We appreciate your patience throughout the process, and we’re glad to hear that you received the paint promptly after arrival into us and that it meets your expectations! 🎨✨
Rest assured, we take your feedback seriously, and we’ll work on improving our stock management and communication to prevent similar situations in the future. If you have any further concerns or need assistance, please don’t hesitate to reach out. Your satisfaction matters to us! 😊🏠
For any future orders, we’ll strive to provide accurate stock information upfront. Thank you for choosing Palatine Paints! 🌟🎨
Brilliant service & great item
Brilliant service & great item. Shame not all companies are as efficient as Palatine Paints
5 May 2024
Reply from Palatine Paints
Thank you for your fantastic review! We’re thrilled that you found our service brilliant and that you’re pleased with the item. Your kind words mean a lot to us! 🌟🎨🔧
Efficiency is something we take pride in, and we appreciate your acknowledgment. If you have any more projects or need assistance, feel free to reach out. Thank you for choosing Palatine Paints! 🏠🌼😊
Does exactly what it says on the tin!
Was running out of money, as I'd spent a fortune on re-decorating and carpets, and needed a new surface on the wooden toilet and kitchen floors, so searched for a particularly hard wearing paint for the job. A 5 Litre tin of Palatine's hard wearing wood paint was perfect. Cheaper than tiles, lino or whatever and easier to apply, though keep your place well ventilated when putting it on, and for 48 hours afterwards. 2 coats were enough and the surface is neat, tough and easy to clean. Despatched immediately by Palatine, and securely packaged. 6 months later I'm very happy with the result. Highly recommended.
16 November 2023
Reply from Palatine Paints
Thank you for your detailed review! We’re thrilled that our Palatine hard-wearing wood paint exceeded your expectations. It’s fantastic to hear that it provided a cost-effective solution for your wooden toilet and kitchen floors. The ease of application, durability, and neat finish are key features we take pride in. 🎨🏠
We appreciate your recommendation and are delighted that you’re still happy with the result after 6 months. If you have any more projects or need assistance, feel free to reach out. Thank you for choosing Palatine Paints! 🌟✨
Reply from Palatine Paints
Dear Rich,
Thank you for your review highlighting the ease of transaction and the quality of our products. We’re delighted to know that your experience with Palatine Paints was hassle-free and satisfactory.
We take great pride in offering our customers high-quality products and a smooth shopping experience. Your feedback is a wonderful affirmation of our efforts.
We appreciate your support and look forward to your next visit!
Warm regards, The Palatine Paints Team
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