I ordered the wrong tie down straps and rang customer care. They were most helpful in solving my problem and how to return and reorder the tie down i actually wanted.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
When ordering it is always a smooth transaction. Any enquiries are met timely and with great advice. Boxes always arrive quickly and in good condition.
Company replied
I ordered my firewood bags on the Friday ,they were here early Monday morning always on time never been a problem great company
Company replied
Easy to order. Updates on shipment. Fantastically fast shipping (metro Melbourne). Good price. Product was as advertised.
Company replied
Company details
- #4 of 5 best companies in Packaging Supply Store
- #9 of 24 best companies in Business to Business Service
- #2 of 3 best companies in Packaging Company
- #1 of 1 best companies in Plastic Bag Supplier
- #1 of 1 best companies in Polythene and Plastic Sheeting Supplier
About Pacific Packaging Australia - Melbourne
Written by the company
Pacific Packaging Australia
ISO 9001:2015 Certified • Trusted by Australian Businesses Since 2014 • 5-Star Rated on Trustpilot • Australia-Wide Delivery
Pacific Packaging Australia supplies reliable, industrial-grade packaging solutions trusted by businesses across construction, agriculture, landscaping, logistics, manufacturing and waste management. Since launching in 2014 as Brisbane Bag Company, we’ve built a reputation for quality products, fast delivery and customer service businesses can rely on.
From bulk bags and woven sacks to pallet wrap, strapping and shipping supplies, we help Australian businesses reduce downtime, protect products and keep operations moving efficiently.
Why Businesses Choose Pacific Packaging Australia
- Industrial-grade packaging solutions built for demanding Australian conditions
- ISO 9001:2015 certified quality management systems
- Fast dispatch and Australia-wide delivery from multiple warehouse locations
- Bulk pricing and wholesale supply options available
- Trusted by thousands of Australian businesses nationwide
- 5-star rated customer service backed by a price beat guarantee
Our Packaging Solutions
- Bulk Bags (FIBC Bags): Heavy-duty bulk handling solutions designed for transporting and storing sand, gravel, fertiliser, waste, feed and other bulk materials safely.
- Woven Polypropylene Bags: Durable woven sacks ideal for firewood, grain, animal feed, produce, aggregates and industrial packaging applications.
- Garden Waste Bags & Skip Bags: Strong, reusable solutions for landscaping, renovations, green waste and site clean-up projects.
- Strapping, Tapes & Pallet Wrap: Reliable pallet securing and freight protection products to help reduce damage during transport and storage.
Fast Australia-Wide Delivery
With warehouses located in Melbourne, Brisbane, Sydney, Perth and Townsville, we provide fast, efficient delivery across Australia. Our online store offers secure checkout, live stock availability, transparent pricing and convenient bulk ordering options.
Committed to Quality & Sustainability
We partner with trusted ISO-certified manufacturers who prioritise consistent quality, responsible manufacturing and recyclable packaging materials wherever possible. Our focus on reducing waste and supporting sustainable supply chain practices helps businesses make more responsible packaging choices.
Whether you’re purchasing a single pallet of packaging supplies or sourcing large-scale wholesale solutions, our experienced team is here to help you find the right products at competitive prices.
Shop With Confidence
Discover why thousands of Australian businesses trust Pacific Packaging Australia for dependable packaging solutions. Visit www.pacificpackaging.com.au
Your Trusted Partner in Packaging Solutions
Written by the company
- Delivering Quality, Service, and Reliability – Every Time
- At Pacific Packaging Australia, we pride ourselves on providing ISO-certified, high-quality products backed by exceptional customer service. From woven polypropylene bags to bulk packaging solutions, we’re committed to delivering reliability, value, and peace of mind to every customer, nationwide.
Price Beat & Satisfaction Guarantee
We don’t just promise quality — we back it up.
At Pacific Packaging Australia, we’re committed to providing exceptional value and service. That’s why we offer a Price Beat Guarantee — if you find a lower advertised price on an identical product, we’ll beat it.
Additionally, our Satisfaction Guarantee ensures that if you encounter any issues with your order, our team will work diligently to resolve them, ensuring your complete satisfaction with your purchase.
Our customers trust us for:
• ISO 9001 certified quality standards
• Fast nationwide shipping
• Friendly, responsive support
• Hassle-free replacements or credits when things go wrong
Shop with confidence — we’ve got your packaging needs covered.
Contact info
9A Independent Way, 3023, Ravenhall, Victoria, Australia
- 03 9021 6454
4.7
Excellent
35 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Pacific Packaging Australia - Melbourne
Hi Peter, happy to provide great service to our customers. We hope you're equally as happy with your bags. Thanks for your kind review.
Reply from Pacific Packaging Australia - Melbourne
Thanks Jack your positive review is appreciated
Very quick shipping
25 August 2024
Reply from Pacific Packaging Australia - Melbourne
Hi Devin, glad to hear your items were delivered quickly. Thanks for your kind review.
Reply from Pacific Packaging Australia - Melbourne
Happy to provide you with great service Aqil.
Reply from Pacific Packaging Australia - Melbourne
Hi Bryan, we're happy to provide our customers with great service each and every time. Glad you received your items promptly. We hope you're happy with them. Thanks for your kind review.
Easy to find what I wanted
Easy to find what I wanted, as was the sale & delivery too. Very happy around 😊
14 August 2024
Reply from Pacific Packaging Australia - Melbourne
Thank you Ronda for your positive feedback
Reply from Pacific Packaging Australia - Melbourne
Hi Shane, happy to hear our online ordering system is quick, easy and fuss free. I've spoken and emailed with you earlier regarding the bags. When you're ready to order again, please let me know and I'll be happy to assist. Thanks for your kind review. Elly.
Reply from Pacific Packaging Australia - Melbourne
Thanks Jon for your positive feedback it's appreciated
Very good company
Very good company
Out of stock in Melbourne.
Sourced stock from Perth no extra charge.
Only took a week longer
Well done guys
28 July 2024
Reply from Pacific Packaging Australia - Melbourne
Thank you Lee for your positive review
Repeat Customers
The staff are always so helpful and friendly on the phone and happy to assist in anyway. We always use this supplier.
6 August 2024
Reply from Pacific Packaging Australia - Melbourne
Thank you Bianca, your positive feedback is appreciated
Reply from Pacific Packaging Australia - Melbourne
Thanks Gill, your feedback is appreciated
great service
29 July 2024
Reply from Pacific Packaging Australia - Melbourne
Thank you Rakai! your feedback is appreciated
Paid for 3day express post took 5 days.
Paid for 3day express post took 5 days.
I needed the item for the end of the week but couldn’t
26 July 2024
Reply from Pacific Packaging Australia - Melbourne
Dear Louise Stiller,
We want to sincerely apologise for the inconvenience you experienced with the delayed order. We always aim for quick delivery, but regrettably, our delivery partners let us down. Your feedback is important to us, and we have already taken steps to address this issue with Couriers Please. We genuinely hope that you are satisfied with the product, and we assure you that we are committed to ensuring a faster delivery for you in the future.
Warm regards,
Pacific Packaging Australia
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.