Pacific Packaging Australia - Melbourne Reviews 35

TrustScore 4.5 out of 5

4.7

9A Independent Way, 3023 Ravenhall, Victoria, AU


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Rated 5 out of 5 stars

I ordered the wrong tie down straps and rang customer care. They were most helpful in solving my problem and how to return and reorder the tie down i actually wanted.

Company replied

Rated 5 out of 5 stars

When ordering it is always a smooth transaction. Any enquiries are met timely and with great advice. Boxes always arrive quickly and in good condition.

Company replied

Rated 5 out of 5 stars

I ordered my firewood bags on the Friday ,they were here early Monday morning always on time never been a problem great company

Company replied

Rated 5 out of 5 stars

Easy to order. Updates on shipment. Fantastically fast shipping (metro Melbourne). Good price. Product was as advertised.

Company replied


Company details

  1. #4 of 5 best companies in Packaging Supply Store
  2. #9 of 24 best companies in Business to Business Service
  3. #2 of 3 best companies in Packaging Company
  4. #1 of 1 best companies in Plastic Bag Supplier
  5. #1 of 1 best companies in Polythene and Plastic Sheeting Supplier

About Pacific Packaging Australia - Melbourne

Written by the company

Pacific Packaging Australia

ISO 9001:2015 Certified • Trusted by Australian Businesses Since 2014 • 5-Star Rated on Trustpilot • Australia-Wide Delivery

Pacific Packaging Australia supplies reliable, industrial-grade packaging solutions trusted by businesses across construction, agriculture, landscaping, logistics, manufacturing and waste management. Since launching in 2014 as Brisbane Bag Company, we’ve built a reputation for quality products, fast delivery and customer service businesses can rely on.

From bulk bags and woven sacks to pallet wrap, strapping and shipping supplies, we help Australian businesses reduce downtime, protect products and keep operations moving efficiently.

Why Businesses Choose Pacific Packaging Australia

  • Industrial-grade packaging solutions built for demanding Australian conditions
  • ISO 9001:2015 certified quality management systems
  • Fast dispatch and Australia-wide delivery from multiple warehouse locations
  • Bulk pricing and wholesale supply options available
  • Trusted by thousands of Australian businesses nationwide
  • 5-star rated customer service backed by a price beat guarantee

Our Packaging Solutions

  • Bulk Bags (FIBC Bags): Heavy-duty bulk handling solutions designed for transporting and storing sand, gravel, fertiliser, waste, feed and other bulk materials safely.
  • Woven Polypropylene Bags: Durable woven sacks ideal for firewood, grain, animal feed, produce, aggregates and industrial packaging applications.
  • Garden Waste Bags & Skip Bags: Strong, reusable solutions for landscaping, renovations, green waste and site clean-up projects.
  • Strapping, Tapes & Pallet Wrap: Reliable pallet securing and freight protection products to help reduce damage during transport and storage.

Fast Australia-Wide Delivery

With warehouses located in Melbourne, Brisbane, Sydney, Perth and Townsville, we provide fast, efficient delivery across Australia. Our online store offers secure checkout, live stock availability, transparent pricing and convenient bulk ordering options.

Committed to Quality & Sustainability

We partner with trusted ISO-certified manufacturers who prioritise consistent quality, responsible manufacturing and recyclable packaging materials wherever possible. Our focus on reducing waste and supporting sustainable supply chain practices helps businesses make more responsible packaging choices.

Whether you’re purchasing a single pallet of packaging supplies or sourcing large-scale wholesale solutions, our experienced team is here to help you find the right products at competitive prices.

Shop With Confidence

Discover why thousands of Australian businesses trust Pacific Packaging Australia for dependable packaging solutions. Visit www.pacificpackaging.com.au

Your Trusted Partner in Packaging Solutions

Written by the company

Delivering Quality, Service, and Reliability – Every Time
At Pacific Packaging Australia, we pride ourselves on providing ISO-certified, high-quality products backed by exceptional customer service. From woven polypropylene bags to bulk packaging solutions, we’re committed to delivering reliability, value, and peace of mind to every customer, nationwide.

Price Beat & Satisfaction Guarantee

We don’t just promise quality — we back it up.

We don’t just promise quality — we back it up.
At Pacific Packaging Australia, we’re committed to providing exceptional value and service. That’s why we offer a Price Beat Guarantee — if you find a lower advertised price on an identical product, we’ll beat it. Additionally, our Satisfaction Guarantee ensures that if you encounter any issues with your order, our team will work diligently to resolve them, ensuring your complete satisfaction with your purchase. Our customers trust us for: • ISO 9001 certified quality standards • Fast nationwide shipping • Friendly, responsive support • Hassle-free replacements or credits when things go wrong Shop with confidence — we’ve got your packaging needs covered.

Contact info

  • 9A Independent Way, 3023, Ravenhall, Victoria, Australia

  • 03 9021 6454

4.7

Excellent

TrustScore 4.5 out of 5

35 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I ordered the wrong tie down straps and…

I ordered the wrong tie down straps and rang customer care. They were most helpful in solving my problem and how to return and reorder the tie down i actually wanted.

7 May 2026
Pacific Packaging Australia - Melbourne logo

Reply from Pacific Packaging Australia - Melbourne

thanks so much for your positive review Patricia

Rated 5 out of 5 stars

Fantastic product and very quick…

Fantastic product and very quick delivery

3 February 2026
Pacific Packaging Australia - Melbourne logo

Reply from Pacific Packaging Australia - Melbourne

Hi Todd, we're pleased to hear you love the firewood and kindling bags. Thanks for your feedback and very kind review.

Rated 5 out of 5 stars

Very prompt delivery

Very prompt delivery, exactly what I ordered, simple process

23 January 2026
Pacific Packaging Australia - Melbourne logo

Reply from Pacific Packaging Australia - Melbourne

Hi July, thanks for your very kind review. We're glad to hear your bags were delivered quickly and that you're happy with them.

Rated 5 out of 5 stars

Excellent delivery times and also good…

Excellent delivery times and also good service and product

29 January 2026
Pacific Packaging Australia - Melbourne logo

Reply from Pacific Packaging Australia - Melbourne

Hi Brad, glad to hear your items were delivered quickly and that you're happy with them. Thanks for your very kind review.

Rated 5 out of 5 stars

Easy to order and fast shipping

Easy to order. Updates on shipment. Fantastically fast shipping (metro Melbourne). Good price. Product was as advertised.

15 January 2026
Pacific Packaging Australia - Melbourne logo

Reply from Pacific Packaging Australia - Melbourne

Hi Manny, thanks for your very kind review. We're pleased to hear your order was delivered promptly and that you're happy with your items. We look forward to providing you with great service again whenever you're ready to order.

Rated 5 out of 5 stars

Fast and easy

Fast and easy, always reliable

11 December 2025
Pacific Packaging Australia - Melbourne logo

Reply from Pacific Packaging Australia - Melbourne

Hi Ilze, thanks for your kind review. We're happy to hear your items were delivered quickly. Happy to provide you with great service also.

Rated 5 out of 5 stars

When ordering it is always a smooth…

When ordering it is always a smooth transaction. Any enquiries are met timely and with great advice. Boxes always arrive quickly and in good condition.

25 November 2025
Pacific Packaging Australia - Melbourne logo

Reply from Pacific Packaging Australia - Melbourne

Hi Diane, thank you for your wonderful and detailed review. Our team is always happy to help whenever needed. We hope you're equally as happy with your items.

Rated 5 out of 5 stars

Positive Experiences

Quick delivery, great range of products, easy to navigate website

24 November 2025
Pacific Packaging Australia - Melbourne logo

Reply from Pacific Packaging Australia - Melbourne

Hi Andrew, thanks for your very kind review. It's always great to hear when our customers have a positive experience on our website. We hope you're happy with your items too.

Rated 5 out of 5 stars

I ordered my firewood bags on the…

I ordered my firewood bags on the Friday ,they were here early Monday morning always on time never been a problem great company

21 November 2025
Pacific Packaging Australia - Melbourne logo

Reply from Pacific Packaging Australia - Melbourne

Hi Raymond, great to hear your bags were delivered promptly. It's our pleasure to provide you with great service also. Thanks for your very kind review.

Rated 5 out of 5 stars

A Plus Service.

Always great service from pacific packaging and quality fire bags too!

20 November 2025
Pacific Packaging Australia - Melbourne logo

Reply from Pacific Packaging Australia - Melbourne

Hi David, happy to hear you received great service from us and you're equally as happy with the firewood bags. Thanks for your very kind review.

Rated 5 out of 5 stars

Genuine Company

Site was easy to use, quick delivery and product was as described and appears to be good quality.

4 September 2025
Pacific Packaging Australia - Melbourne logo

Reply from Pacific Packaging Australia - Melbourne

Hi Helen, glad to hear you're happy with the quality of the bale bags. They are a very versatile bag with many functions. Thanks for your kind review.

Rated 5 out of 5 stars

Great customer service

Great customer service and prompt delivery

2 September 2025
Pacific Packaging Australia - Melbourne logo

Reply from Pacific Packaging Australia - Melbourne

Hi Darren, happy to be able to help and offer you an alternate option to what you originally ordered. Thank you for your flexibility and very kind review. Elly.

Rated 5 out of 5 stars

Cost of bulk packaging & prompt & free…

Cost of bulk packaging & prompt & free delivery

27 April 2025
Pacific Packaging Australia - Melbourne logo

Reply from Pacific Packaging Australia - Melbourne

Hi Jo, thanks for your kind review. Glad to hear your items were delivered promptly. We hope you're equally as happy with them.

Rated 5 out of 5 stars

Great quality garden bags and postage…

Great quality garden bags and postage and delivery excellent. Highly recommend pacific packaging 😃😃

25 April 2025
Pacific Packaging Australia - Melbourne logo

Reply from Pacific Packaging Australia - Melbourne

Hi Scott, glad to hear you love the bags and that your items were delivered quickly. Thanks for your very kind review.

Rated 5 out of 5 stars

Elle: customer service pro

Elle is prompt, good at follow thru on customer needs
Pacific has competitive pricing

25 February 2025
Pacific Packaging Australia - Melbourne logo

Reply from Pacific Packaging Australia - Melbourne

Hi Liz, happy to help whenever you need. Thanks for being a great customer and thanks for your very kind review. Elly.

Rated 5 out of 5 stars

Next day delivered

Next day delivered
Fantastic

28 January 2025
Pacific Packaging Australia - Melbourne logo

Reply from Pacific Packaging Australia - Melbourne

Hi Rob, glad to hear your bags were delivered quickly. We hope you're equally as happy with them. Thanks for your kind review.

Rated 5 out of 5 stars

Good servicebags

Good service

28 January 2025
Pacific Packaging Australia - Melbourne logo

Reply from Pacific Packaging Australia - Melbourne

Hi Andrew, we're happy to provide you with great service when required. This goes for all our customers. Thanks for your kind review.

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