Pacific Packaging Australia Reviews 

2,037
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 245 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently mention that placing orders online is always a smooth, quick process, while the purchased items arrive in no time and in wonderful condition. Many people deeply appreciate the helpful customer service and find the delivered products exceptionally reliable for both their everyday gardening and business needs. Some reviewers were not happy with delivery problems, noting frustrating instances where shipments were delayed or items were never received at all. A few consumers also experienced annoying difficulties with incomplete packages, missing parts, or products arriving unbundled upon collection at the warehouse.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting fast and prompt... See more

Product

Clients share positive opinions on product quality, describing items as strong, well-made, and reliable for... See more

Order

Customers report overall satisfaction and positive experiences with the order process, highlighting that... See more

Service

Consumers find service to be exceptionally positive, praising the fast and reliable delivery times. Reviewers... See more

Quality

Customers consistently note positive experiences with quality. Reviewers frequently describe the items as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Couldn't believe how quick it came, awesome that it was processed and posted same day as I ordered. Very impressive service, will make it a no brainer to order thru Pacific packaging again:)

Company replied

Rated 5 out of 5 stars

i ordered via internet and paid and goods arrived and were dropped at one of the delivery points i suggested in the comments section of the order. very pleased with this company as many other companie... See more

Company replied

Rated 5 out of 5 stars

I placed my order on Monday night and the package was delivered early Wednesday morning. To me, that is pretty good service. I received several emails updating me on the delivery stages. Many thank... See more

Company replied

Rated 5 out of 5 stars

Easy website to use and kept informed of status of shipment while being able to track it. The product arrived in the estimated time frame. Overall, a positive experience.

Company replied



Company details

  1. #4 of 5 best companies in Packaging Supply Store
  2. #8 of 23 best companies in Business to Business Service
  3. #2 of 3 best companies in Packaging Company
  4. #1 of 1 best companies in Plastic Bag Supplier
  5. #1 of 1 best companies in Polythene and Plastic Sheeting Supplier

About Pacific Packaging Australia

Written by the company

Pacific Packaging Australia

ISO 9001:2015 Certified • Trusted by Australian Businesses Since 2014 • 5-Star Rated on Trustpilot • Australia-Wide Delivery

Pacific Packaging Australia supplies reliable, industrial-grade packaging solutions trusted by businesses across construction, agriculture, landscaping, logistics, manufacturing and waste management. Since launching in 2014 as Brisbane Bag Company, we’ve built a reputation for quality products, fast delivery and customer service businesses can rely on.

From bulk bags and woven sacks to pallet wrap, strapping and shipping supplies, we help Australian businesses reduce downtime, protect products and keep operations moving efficiently.

Why Businesses Choose Pacific Packaging Australia

  • Industrial-grade packaging solutions built for demanding Australian conditions
  • ISO 9001:2015 certified quality management systems
  • Fast dispatch and Australia-wide delivery from multiple warehouse locations
  • Bulk pricing and wholesale supply options available
  • Trusted by thousands of Australian businesses nationwide
  • 5-star rated customer service backed by a price beat guarantee

Our Packaging Solutions

  • Bulk Bags (FIBC Bags): Heavy-duty bulk handling solutions designed for transporting and storing sand, gravel, fertiliser, waste, feed and other bulk materials safely.
  • Woven Polypropylene Bags: Durable woven sacks ideal for firewood, grain, animal feed, produce, aggregates and industrial packaging applications.
  • Garden Waste Bags & Skip Bags: Strong, reusable solutions for landscaping, renovations, green waste and site clean-up projects.
  • Strapping, Tapes & Pallet Wrap: Reliable pallet securing and freight protection products to help reduce damage during transport and storage.

Fast Australia-Wide Delivery

With warehouses located in Melbourne, Brisbane, Sydney, Perth and Townsville, we provide fast, efficient delivery across Australia. Our online store offers secure checkout, live stock availability, transparent pricing and convenient bulk ordering options.

Committed to Quality & Sustainability

We partner with trusted ISO-certified manufacturers who prioritise consistent quality, responsible manufacturing and recyclable packaging materials wherever possible. Our focus on reducing waste and supporting sustainable supply chain practices helps businesses make more responsible packaging choices.

Whether you’re purchasing a single pallet of packaging supplies or sourcing large-scale wholesale solutions, our experienced team is here to help you find the right products at competitive prices.

Shop With Confidence

Discover why thousands of Australian businesses trust Pacific Packaging Australia for dependable packaging solutions. Visit www.pacificpackaging.com.au

Your Trusted Partner in Packaging Solutions

Written by the company

Delivering Quality, Service, and Reliability – Every Time
At Pacific Packaging Australia, we pride ourselves on providing ISO-certified, high-quality products backed by exceptional customer service. From woven polypropylene bags to bulk packaging solutions, we’re committed to delivering reliability, value, and peace of mind to every customer, nationwide.

Price Beat & Satisfaction Guarantee

We don’t just promise quality — we back it up.

We don’t just promise quality — we back it up.
At Pacific Packaging Australia, we’re committed to providing exceptional value and service. That’s why we offer a Price Beat Guarantee — if you find a lower advertised price on an identical product, we’ll beat it. Additionally, our Satisfaction Guarantee ensures that if you encounter any issues with your order, our team will work diligently to resolve them, ensuring your complete satisfaction with your purchase. Our customers trust us for: • ISO 9001 certified quality standards • Fast nationwide shipping • Friendly, responsive support • Hassle-free replacements or credits when things go wrong Shop with confidence — we’ve got your packaging needs covered.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(2,037)

247 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great quality product at value for…

Great quality product at value for money price and super fast delivery.

10 August 2026
Pacific Packaging Australia logo

Reply from Pacific Packaging Australia

Thank you for your review!
We're delighted to hear you were happy with the quality of the product, found it to be great value for money, and were impressed by the super-fast delivery. Providing high-quality packaging solutions at competitive prices, backed by fast and reliable service, is exactly what we strive for.
Thank you for choosing Pacific Packaging Australia. We truly appreciate your support and look forward to serving you again in the future.

Rated 5 out of 5 stars

2 day delivery

2 day delivery

Products exactly what I needed

17 August 2026
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Reply from Pacific Packaging Australia

Thank you for your review, Jake!
We're delighted to hear your order arrived within two days and that the products were exactly what you needed. Providing quality products backed by fast, reliable delivery is what we strive for every day, so it's great to know we met your expectations.
Thank you for choosing Pacific Packaging Australia. We truly appreciate your support and look forward to serving you again in the future.

Rated 5 out of 5 stars

Delivery service

Delivery service

10 August 2026
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Reply from Pacific Packaging Australia

Thank you for your review, Gerry!

We're pleased to hear you were happy with our delivery service. Providing fast, reliable delivery is something we take great pride in, and it's wonderful to know we met your expectations.

Thank you for choosing Pacific Packaging Australia. We truly appreciate your support and look forward to serving you again in the future.

Rated 5 out of 5 stars

Quality products

Quality products

6 August 2026
Pacific Packaging Australia logo

Reply from Pacific Packaging Australia

Thank you for your review, Tyson!

We're delighted to hear you were happy with the quality of our products. Providing reliable, high-quality packaging solutions that our customers can depend on is what we strive for every day. We truly appreciate your support and thank you for choosing Pacific Packaging Australia. We look forward to serving you again in the future.

Rated 5 out of 5 stars

GREAT PRICE AND PRODUCT

GREAT PRICE. fIREWOOD BAGS ARE AWSOME. SPEEDY DELIVERY

6 August 2026
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Reply from Pacific Packaging Australia

Thank you for your review!

We're delighted to hear you found our firewood bags to be awesome, offered at a great price, and backed by speedy delivery. Providing high-quality products with excellent value and fast, reliable service is exactly what we strive for.

Thank you for choosing Pacific Packaging Australia. We truly appreciate your support and look forward to serving you again in the future.

Rated 5 out of 5 stars

Very easy to place an order and a …

Very easy to place an order and a very good delivery service i am very pleased with the over all experiance and will be definetly useing more in the future

11 August 2026
Pacific Packaging Australia logo

Reply from Pacific Packaging Australia

Thank you for your review, Rodney!

We're delighted to hear you found the ordering process easy and were pleased with our delivery service. It's wonderful to know you had such a positive overall experience and that you'll be choosing Pacific Packaging Australia again in the future. Your continued support means a great deal to us, and we look forward to serving you again soon.

Rated 5 out of 5 stars
Pacific Packaging Australia logo

Reply from Pacific Packaging Australia

Thank you for your review, Sarah!

We're delighted to hear you were happy with our competitive prices and fast delivery. Providing quality packaging products backed by prompt, reliable service is exactly what we strive for. We truly appreciate your support and thank you for choosing Pacific Packaging Australia. We look forward to serving you again in the future.

Rated 5 out of 5 stars

Bags appear to be quite tough

Bags appear to be quite tough – time will tell – but I think they'll do the job well. They arrived in good time as well.

10 August 2026
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Reply from Pacific Packaging Australia

Thank you for your review!

We're pleased to hear the bags arrived promptly and that your first impression is a positive one. Our woven polypropylene bags are designed to be tough and reliable, so we're confident they'll perform well for your application over time. We appreciate your feedback and thank you for choosing Pacific Packaging Australia. We look forward to serving you again in the future.

Rated 5 out of 5 stars

Nice and easy ordered online paid via…

Nice and easy ordered online paid via visa and picked up bags that afternoon after work. Bags are of great quality

28 July 2026
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Reply from Pacific Packaging Australia

Thank you for your review, Jeff!

We're delighted to hear you found the online ordering process quick and easy, and that you were able to collect your bags the same afternoon. It's also great to know you're happy with the quality of the bags. Providing a convenient ordering experience backed by quality products and efficient service is exactly what we strive for.

Thank you for choosing Pacific Packaging Australia. We truly appreciate your support and look forward to serving you again in the future.

Rated 5 out of 5 stars

Fast Delivery

Fast Delivery, great service, always a pleasure to deal with

6 August 2026
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Reply from Pacific Packaging Australia

Thank you, Simone! We really appreciate your kind words. It’s great to hear that the delivery was fast and that you continue to enjoy dealing with our team. Thanks again for your ongoing support of Pacific Packaging Australia!

Rated 5 out of 5 stars

Couldn't believe how quick it came

Couldn't believe how quick it came, awesome that it was processed and posted same day as I ordered. Very impressive service, will make it a no brainer to order thru Pacific packaging again:)

5 August 2026
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Reply from Pacific Packaging Australia

Thank you, Tara! We’re very pleased to hear your order was processed and dispatched so quickly. Fast, reliable service is something our team works hard to deliver, so we really appreciate the feedback. We look forward to helping you again next time!

Rated 5 out of 5 stars

Great product

Great product. Both poly twine strengths were great and perfect for use in my industry.
Highly recommend.
Delivery in two-three days.
Well done guys.
Great work.
David
Newcastle Insulation Pty Ltd

27 July 2026
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Reply from Pacific Packaging Australia

Thank you, David! We’re glad to hear both poly twine strengths are working well for your application and that delivery was quick. We really appreciate the recommendation and your support of Pacific Packaging Australia. All the best to the team at Newcastle Insulation!

Rated 5 out of 5 stars

Very efficient

Very efficient

31 July 2026
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Reply from Pacific Packaging Australia

Thank you, Carol! We appreciate your feedback and are pleased to hear you found our service efficient. Thanks for choosing Pacific Packaging Australia!

Rated 5 out of 5 stars

Great service goods delivered in four…

Great service goods delivered in four days. Never let you down. Will be back. Thanks

31 July 2026
Pacific Packaging Australia logo

Reply from Pacific Packaging Australia

Thanks Tony! We really appreciate your continued support and are glad to hear your order arrived promptly. It’s always a pleasure looking after you, and we look forward to helping you again next time.

— Pacific Packaging Australia

Rated 5 out of 5 stars

Easy to use online ordering and…

Easy to use online ordering and sufficiently timely delivery service.

30 July 2026
Pacific Packaging Australia logo

Reply from Pacific Packaging Australia

Thank you for your feedback! We’re pleased to hear you found our online ordering process easy to use and that your delivery arrived in a timely manner. We appreciate your support and look forward to assisting you again.

— Pacific Packaging Australia

Rated 5 out of 5 stars

Fast delivery

Fast delivery, fantastic product.

30 July 2026
Pacific Packaging Australia logo

Reply from Pacific Packaging Australia

Thanks Chris! We’re glad you’re happy with the product and the fast delivery. We really appreciate your support and look forward to helping you again.

— Pacific Packaging Australia

Rated 5 out of 5 stars

Great product and very fast shipping

Great product
Very fast shipping

20 July 2026
Pacific Packaging Australia logo

Reply from Pacific Packaging Australia

Thanks Todd! We appreciate your feedback and are pleased to hear you’re happy with the product and our fast shipping. Thanks for choosing Pacific Packaging Australia — we look forward to assisting you again.

— Pacific Packaging Australia

Rated 5 out of 5 stars

Always quick and easy to order

Always quick and easy to order. Quick delivery and great product.

17 July 2026
Pacific Packaging Australia logo

Reply from Pacific Packaging Australia

Thanks Amanda! We’re glad to hear ordering with us is always quick and easy, and that you’re happy with the delivery speed and product quality. We appreciate your continued support and look forward to helping you again.

— Pacific Packaging Australia

Rated 5 out of 5 stars

Exactly what I wanted and excellent…

Exactly what I wanted and excellent communication with quick delivery

13 July 2026
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Reply from Pacific Packaging Australia

Hi David,

Thank you for your wonderful review! We're so pleased to hear that you received exactly what you were looking for and that our communication and fast delivery made for a great experience. We really appreciate your support and look forward to helping you again with your packaging needs.

Kind regards,
The Pacific Packaging Australia Team

Rated 5 out of 5 stars
Pacific Packaging Australia logo

Reply from Pacific Packaging Australia

Hi Frank,

Thank you for taking the time to leave us a 5-star review!

We're glad to hear your order arrived on time and in one piece. We know how important reliable delivery is, so it's great to know everything reached you as expected.

We appreciate your support and look forward to serving you again in the future.

Kind regards,
The Pacific Packaging Team

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